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Maintenance & Service Guide - Page 8
... ...109 Resetting the password jumper ...109 Clearing and resetting the BIOS ...111
Appendix A Power cord set requirements ...112 General requirements ...112 Japanese power cord requirements ...112 Country-specific requirements ...113
Appendix B Statement of memory volatility 114 Nonvolatile memory usage ...116 Questions and answers ...118 Using HP Sure Start (select models only) ...119
Appendix...
Maintenance & Service Guide - Page 67
...Boot, power management, virtualization support, and language and
keyboard type used until they ...Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in ...Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. Computer Setup (F10) Utilities 59
NOTE: If you do the following steps: 1. NOTE: Selecting UEFI Drivers...
Maintenance & Service Guide - Page 74
..., the following conditions are available:
Set DriveLock Master Password. CAUTION: Be aware that supports the DriveLock feature is not necessary....Setup (F10) Utility Default is disabled. Only appears if all of the DriveLock passwords during a service event. When this feature will render a drive permanently locked. Enable DriveLock. MBR security is running. Sets the drive's user password...
Maintenance & Service Guide - Page 98
... times. Cause Memory is installed incorrectly or is disabled. Solution
CAUTION: To avoid damage to the DIMMs or the system board, you still cannot resolve the issue, contact Customer Support. DIMM1 must unplug the computer power cord before DIMM3.
2. Solving network problems
Some common causes and solutions for specific problems.
3. Network driver does not detect network...
Maintenance & Service Guide - Page 99
...drivers. Diagnostics reports a failure. The network controller is a problem with the network.
Solving network problems 91
Check for the device status within Windows, such as Device Manager for driver...is not set up properly. Cause
Solution
Network drivers are loaded and that the cable is not configured for this computer.
Contact an authorized service provider. ...
Maintenance & Service Guide - Page 110
... LEDs and audible codes
DMA or timers. If an expansion board was recently added, remove it is displayed on the screen. To manually switch to resolve the error condition. Clear CMOS. (See Password security and resetting CMOS on page 59.
Clear CMOS. (See Password security and resetting CMOS on a regularly scheduled basis. Replace the system board...
Maintenance & Service Guide - Page 111
... BIOS Extensions option ROM. See the Removal and Replacement section for instructions on installing a new battery.
1. If the error persists, replace the system board. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. MEBx selection or exit resulted in a setup failure. If the error persists, replace the system board.
1. If the memory configuration was...
Maintenance & Service Guide - Page 130
... 109 port cover removing 23 POST error messages 102 power button board illustrated 9 removing 45 power cord set requirements country specific 113 power problems 83 power supply 120 power-on password 109 printer problems 87 problems audio 86 Computer Setup 80 F10 Setup 80 flash drive 94 general 80 hard drive 84 hardware installation 89 Internet access 94 keyboard 88...
PC Commercial BIOS UEFI Setup - Page 2
...32
5 Advanced Menu ...33
5.1 Advanced Menu ...34 5.2 Display Language Menu ...35 5.3 Scheduled Power-On Menu ...36 5.4 Boot Options Menu...36
© Copyright 2020 HP Development Company, L.P. Table of contents
July 2020 919946-004
1 Abstract7
2 Introduction ...8
2.1 Supported models - 2020 (UEFI only) ...8 2.2 Supported models - HP PC Commercial BIOS (UEFI) Setup
Table of contents 2
PC Commercial BIOS UEFI Setup - Page 8
... features and settings are dependent on specific hardware or design elements that are 'S' Family)
2.7 G7 G7 G7 G7 G7 G7 G7 G7 G7 G7 G7
© Copyright 2016-2020 HP Development Company, L.P.
2 Introduction 8 Commercial-grade means products designed to reflect new and updated features in 2020. The models covered in this first section only support UEFI...
PC Commercial BIOS UEFI Setup - Page 10
... for legacy DOS, Windows, and Linux. HP PC Commercial BIOS (UEFI) Setup
Platforms
HP ProDesk HP ProDesk HP ProOne HP ProDesk HP ProDesk HP ProDesk HP ProDesk HP ProOne HP ProOne HP Retail
600 SFF 600 DM 600 AiO 400 SFF 400 MT 480 MT 400 DM 400 AiO 480 AiO Engage One Pro
2020 'S' Family
G6 G6 G6 G7 G7 G7 G6 G6 G6
July 2020 919946-004
2.2 Supported models - For reference, the following table...
PC Commercial BIOS UEFI Setup - Page 22
...Update. When a power-on password is set , anyone can reset the power-on password by using Restore Security Settings to power-on the system. Allows the administrator to set . HP PC Commercial BIOS (UEFI) Setup
Table 10 Security Menu features
Feature Create BIOS Administrator Password Or Change BIOS Administrator Password
Create POST Power-On Password Or Change POST PowerOn Password
Password...
PC Commercial BIOS UEFI Setup - Page 24
... Unchecked
Unchecked
Unchecked Change or Delete Require Password
Notes
© Copyright 2016-2020 HP Development Company, L.P.
4 Security Menu 24 HP PC Commercial BIOS (UEFI) Setup
July 2020 919946-004
Feature System Management Command
Restore Security Settings to Default
Type Setting
Action
Description
When checked, allows authorized HP service personnel in possession of the PC to...
PC Commercial BIOS UEFI Setup - Page 62
... Security Device, prevents a reset of the Embedded Security Device, and constrains the configuration of HP service command. When checked, enables Trusted Execution Technology on desktop models.
Shows current state of a customer service event.
HP PC Commercial BIOS (UEFI) Setup
July 2020 919946-004
Feature Physical Presence Interface Smart Cover
Trusted Execution...
PC Commercial BIOS UEFI Setup - Page 101
... Bios has set an administrator password.
• Upon completion, you restart your system.
• Suspending BitLocker can be done manually in the Control Panel or can be automated by executing HPBIOSUPDREC command line "HPBIOSUPDREC -b".
• The version of the firmware image in the update file and the firmware version of access to the encrypted data. HP PC...
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