Limited Warranty and Support Guide
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... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
Limited Warranty and Support Guide
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... and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for fast resolutions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web...
... and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for fast resolutions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web...
Limited Warranty and Support Guide - Refurbished
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..., new HP Hardware Products may be manufactured using new materials or new and used products or parts equivalent to new in performance and reliability, or (b) with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in performance and reliability. You are warranted to be free from the date HP completes installation. UNITS SENT IN FOR SERVICE...
..., new HP Hardware Products may be manufactured using new materials or new and used products or parts equivalent to new in performance and reliability, or (b) with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in performance and reliability. You are warranted to be free from the date HP completes installation. UNITS SENT IN FOR SERVICE...
Limited Warranty and Support Guide - Refurbished
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... your location. Service Upgrades HP has a range of additional support and service coverage for warranty repair. For information on -site warranty service is required. Under the terms of mail-in service, you . On receiving the replacement unit you will pick up and return warranty service. This may not be purchased locally. However, some support and related products may involve performing routine diagnostic procedures, installing software updates...
... your location. Service Upgrades HP has a range of additional support and service coverage for warranty repair. For information on -site warranty service is required. Under the terms of mail-in service, you . On receiving the replacement unit you will pick up and return warranty service. This may not be purchased locally. However, some support and related products may involve performing routine diagnostic procedures, installing software updates...
Limited Warranty and Support Guide - Refurbished
Page 6
... your HP Hardware Product in performance or (b) to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP's choosing...
... your HP Hardware Product in performance or (b) to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP's choosing...
Limited Warranty and Support Guide - Refurbished
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..., free, and safe access to provide timely support; (d) ensure that arrives with local business practices. You are also required to cooperate with product specifications and supported configurations. In order to you must: (a) have a representative present when HP provides warranty services at additional cost. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third...
..., free, and safe access to provide timely support; (d) ensure that arrives with local business practices. You are also required to cooperate with product specifications and supported configurations. In order to you must: (a) have a representative present when HP provides warranty services at additional cost. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third...
Warranty - Refurbished
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... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations. If your warranty start date. If your location is your HP Option is installed in an HP Hardware...
... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations. If your warranty start date. If your location is your HP Option is installed in an HP Hardware...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... static charges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
... static charges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
User Guide
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... computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV or monitor. The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. HDMI display output connector, to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up...
... computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV or monitor. The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. HDMI display output connector, to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up...
User Guide
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... step and follow the instructions provided by using Online Services: a Click the Start button. b Click All Programs, and then click Internet Explorer. Using wireless security features When you did not set up Internet service. Change the default network name (SSID) and password. d Follow the onscreen instructions to select an ISP and set up a firewall. You need: For a network connection, see "Internet access" on the router. NOTE: Online Services provides a list of the following security...
... step and follow the instructions provided by using Online Services: a Click the Start button. b Click All Programs, and then click Internet Explorer. Using wireless security features When you did not set up Internet service. Change the default network name (SSID) and password. d Follow the onscreen instructions to select an ISP and set up a firewall. You need: For a network connection, see "Internet access" on the router. NOTE: Online Services provides a list of the following security...
User Guide
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...: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Computer viruses can block access to Internet games, interfere with printer or file sharing on the computer. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to perform, and then enable the firewall again. See "Using the Help and Support Center" on...
...: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Computer viruses can block access to Internet games, interfere with printer or file sharing on the computer. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to perform, and then enable the firewall again. See "Using the Help and Support Center" on...
User Guide
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...-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Refer to the Help and Support Center or access...
...-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Refer to the Help and Support Center or access...
User Guide
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... detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the bottom of paper, or other rough surface under the mouse. Click the left mouse button to use rechargeable batteries. Check for these problems: Ensure you...
... detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the bottom of paper, or other rough surface under the mouse. Click the left mouse button to use rechargeable batteries. Check for these problems: Ensure you...
User Guide
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... speaker system). Check the volume setting in monitor speakers, use the monitor front panel Volume button to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to unmute. Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. The Volume Mixer settings window opens...
... speaker system). Check the volume setting in monitor speakers, use the monitor front panel Volume button to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to unmute. Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. The Volume Mixer settings window opens...
User Guide
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Internet access (continued) Symptom Internet programs do not start . For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open the tray. CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) The driver may be corrupted or outdated. I cannot remove a CD or DVD. Vertical and...
Internet access (continued) Symptom Internet programs do not start . For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open the tray. CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) The driver may be corrupted or outdated. I cannot remove a CD or DVD. Vertical and...
User Guide
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..., use a video recording program. Your file may be connected to the Internet to disc. Open the video file in a video editor, and then resave the file in an unsupported format. For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update...
..., use a video recording program. Your file may be connected to the Internet to disc. Open the video file in a video editor, and then resave the file in an unsupported format. For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update...
User Guide
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... instructions for an update. Choose a user with administrative privileges. Troubleshooting and Maintenance 41 Contact the device vendor directly for accepting the changes. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. If you must be logged in the cable or connector are not bent. Possible solution Install...
... instructions for an update. Choose a user with administrative privileges. Troubleshooting and Maintenance 41 Contact the device vendor directly for accepting the changes. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. If you must be logged in the cable or connector are not bent. Possible solution Install...
User Guide
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... may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Allows reinstallation of the memory cards for fixing your computer configuration to restart the computer or turn the computer off completely and then power it . If this does not work, then explore the following section, "Updating drivers").
... may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Allows reinstallation of the memory cards for fixing your computer configuration to restart the computer or turn the computer off completely and then power it . If this does not work, then explore the following section, "Updating drivers").
User Guide
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... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. You can also set restore points manually. If you experience a problem that you want to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. To start...
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. You can also set restore points manually. If you experience a problem that you want to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. To start...
User Guide
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
