HP Business Desktop BIOS
Page 15
... extensive Power-On Self Test (POST) provides exhaustive error messages to video) 2-second pause. Also 8 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for more information. Power LED blinks RED 3 times, one every second, followed by a 2-second pause. Pre-video...
... extensive Power-On Self Test (POST) provides exhaustive error messages to video) 2-second pause. Also 8 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for more information. Power LED blinks RED 3 times, one every second, followed by a 2-second pause. Pre-video...
Getting Started
Page 16
...following list of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will not shut down the computer by pressing any key. If the system remains in this ...then press the power button again to restart the computer. Refer to see if it is flashing red. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ...down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started Getting Started Helpful Hints If you diagnose the problem.
...following list of general suggestions before taking further action: ■ Check that the computer and monitor are error codes that will not shut down the computer by pressing any key. If the system remains in this ...then press the power button again to restart the computer. Refer to see if it is flashing red. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ...down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started Getting Started Helpful Hints If you diagnose the problem.
Getting Started
Page 31
... systems with a graphics card: 1. Getting Started www.hp.com 27 Pre-video memory error 1. Replace DIMMs one at a time to isolate the faulty module. 3. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. For .... Power on the system. 2. Replace third-party memory with HP memory. 4. Reseat the graphics card. Power on the system. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by...
... systems with a graphics card: 1. Getting Started www.hp.com 27 Pre-video memory error 1. Replace DIMMs one at a time to isolate the faulty module. 3. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. For .... Power on the system. 2. Replace third-party memory with HP memory. 4. Reseat the graphics card. Power on the system. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 2
...Beep Messages Power LED # Beeps Event Steady green None S0 System on password to disk Off (clear) None S5 Soft off Blinks red 2 times @ 1 Hz [1] 2 Processor thermal shutdown Blinks red 3 times @ 1 Hz [1] 3 Processor not seated / installed Blinks red 4 times @ 1 Hz [1] 4 Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red...Provision Inhibits access to require password for Windows. Refer to use of charge from www.hp.com. Remove suspected expansion card, reboot. 3. Replace system board. 1. Check DIMMs for...
...Beep Messages Power LED # Beeps Event Steady green None S0 System on password to disk Off (clear) None S5 Soft off Blinks red 2 times @ 1 Hz [1] 2 Processor thermal shutdown Blinks red 3 times @ 1 Hz [1] 3 Processor not seated / installed Blinks red 4 times @ 1 Hz [1] 4 Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red...Provision Inhibits access to require password for Windows. Refer to use of charge from www.hp.com. Remove suspected expansion card, reboot. 3. Replace system board. 1. Check DIMMs for...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
...red 2 times 2 Processor thermal shutdown Blinks red 3 times 3 Processor not seated / installed Blinks red 4 times 4 Power supply failure Blinks red 5 times 5 Pre-video memory error Blinks red 6 times 6 Pre-video graphics error Blinks red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM checksum (error) Blinks red...POST Diagnostic Front Panel LEDs and Audible Codes Power LED # Beeps Event Steady green None System on . Replace the system board...expansion card was recently added, remove it and see www.hp.com/support) Back up contents and replace hard drive. ...
...red 2 times 2 Processor thermal shutdown Blinks red 3 times 3 Processor not seated / installed Blinks red 4 times 4 Power supply failure Blinks red 5 times 5 Pre-video memory error Blinks red 6 times 6 Pre-video graphics error Blinks red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM checksum (error) Blinks red...POST Diagnostic Front Panel LEDs and Audible Codes Power LED # Beeps Event Steady green None System on . Replace the system board...expansion card was recently added, remove it and see www.hp.com/support) Back up contents and replace hard drive. ...
Troubleshooting Guide
Page 20
... power light is on. ■ Check to see if it is flashing red. Refer to Appendix A, "POST Error Messages" for more information. ■ Turn up the brightness and contrast controls...key on power loss is dim. ■ Press and hold any key. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections...connections. ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide If the system will restart if automatic start the computer. ■ Reconfigure the...
... power light is on. ■ Check to see if it is flashing red. Refer to Appendix A, "POST Error Messages" for more information. ■ Turn up the brightness and contrast controls...key on power loss is dim. ■ Press and hold any key. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections...connections. ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide If the system will restart if automatic start the computer. ■ Reconfigure the...
Troubleshooting Guide
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... the computer. Computer seems to Device Available in Security > Device Security. 2-18 www.hp.com Troubleshooting Guide Insert the drive into the MultiBay, if it is blinking RED and if any beeps are using an 80-conductor cable. Enter Computer Setup and set MultiBay to be locked ...up. See Appendix A, "POST Error Messages" to commands. Solving MultiBay Problems Solving MultiBay Problems Problem Cause...
... the computer. Computer seems to Device Available in Security > Device Security. 2-18 www.hp.com Troubleshooting Guide Insert the drive into the MultiBay, if it is blinking RED and if any beeps are using an 80-conductor cable. Enter Computer Setup and set MultiBay to be locked ...up. See Appendix A, "POST Error Messages" to commands. Solving MultiBay Problems Solving MultiBay Problems Problem Cause...
Troubleshooting Guide
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...is plugged into the graphics card connector on the system. 2. Reseat DIMMs. Power on the back of the screen. 2. Pre-video memory error. Solution If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong... time to reset the resolution. 1. Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace the system board. 2-20 www.hp.com Troubleshooting Guide In Windows Control Panel, double-click the Display icon and...
...is plugged into the graphics card connector on the system. 2. Reseat DIMMs. Power on the back of the screen. 2. Pre-video memory error. Solution If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong... time to reset the resolution. 1. Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace the system board. 2-20 www.hp.com Troubleshooting Guide In Windows Control Panel, double-click the Display icon and...
Troubleshooting Guide
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... requested resolution. Change requested resolution. Replace the graphics card. Pre-video graphics error. Blurry video or requested resolution cannot be loaded. Solution For systems with integrated... card. 3. Replace the system board. Power on the system. 2. Troubleshooting Guide www.hp.com 2-21 If the graphics controller was upgraded, the correct graphics drivers may not be.... Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps six times. Troubleshooting Without Diagnostics Solving Display ...
... requested resolution. Change requested resolution. Replace the graphics card. Pre-video graphics error. Blurry video or requested resolution cannot be loaded. Solution For systems with integrated... card. 3. Replace the system board. Power on the system. 2. Troubleshooting Guide www.hp.com 2-21 If the graphics controller was upgraded, the correct graphics drivers may not be.... Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps six times. Troubleshooting Without Diagnostics Solving Display ...
Troubleshooting Guide
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... graphics card. Replace the graphics card. 3. Observe the beeps and LED lights on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. Troubleshooting Without Diagnostics Solving Hardware Installation Problems ... the computer beeps six times. Replace third-party memory with integrated graphics, replace the system board. Troubleshooting Guide www.hp.com 2-31 Memory is installed incorrectly or is bad. Replace the system board. For systems with HP memory. 4. See Appendix A, "POST Error Messages" to...
... graphics card. Replace the graphics card. 3. Observe the beeps and LED lights on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. Troubleshooting Without Diagnostics Solving Hardware Installation Problems ... the computer beeps six times. Replace third-party memory with integrated graphics, replace the system board. Troubleshooting Guide www.hp.com 2-31 Memory is installed incorrectly or is bad. Replace the system board. For systems with HP memory. 4. See Appendix A, "POST Error Messages" to...
Troubleshooting Guide
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POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If fan is plugged in and seated properly, but is properly attached. 5. Troubleshooting Guide www.hp.com...the computer air vents are not blocked and the processor cooling fan is not properly attached to see if the processor fan spins. Red Power LED 3 flashes three times, once every second, followed by a two second pause. Ensure that the fan assembly is not...
POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If fan is plugged in and seated properly, but is properly attached. 5. Troubleshooting Guide www.hp.com...the computer air vents are not blocked and the processor cooling fan is not properly attached to see if the processor fan spins. Red Power LED 3 flashes three times, once every second, followed by a two second pause. Ensure that the fan assembly is not...
Troubleshooting Guide
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... pause. 6 Pre-video graphics For systems with a graphics card: error. 1. Red Power LED flashes six times, once every second, followed by a two second pause. 5 Pre-video memory 1. Replace the system board. For systems with HP memory. 4. Check if a device is causing the problem by a...Replace the device that is seated into the connector on the system. 2. POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four times, once every second, followed by removing ALL attached ...
... pause. 6 Pre-video graphics For systems with a graphics card: error. 1. Red Power LED flashes six times, once every second, followed by a two second pause. 5 Pre-video memory 1. Replace the system board. For systems with HP memory. 4. Check if a device is causing the problem by a...Replace the device that is seated into the connector on the system. 2. POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four times, once every second, followed by removing ALL attached ...
Troubleshooting Guide
Page 79
... graphics card by removing the card (one at a time if multiple cards), then power on your region. 2. Troubleshooting Guide www.hp.com A-17 Replace the system board. Reflash the ROM using a ROMPaq diskette. Replace the system board. Proper voltage setting depends on.... 9 System powers on the rear of the Desktop Management Guide on bad checksum. 1. POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes seven times, once every second, followed by a two second pause. 7 System...
... graphics card by removing the card (one at a time if multiple cards), then power on your region. 2. Troubleshooting Guide www.hp.com A-17 Replace the system board. Reflash the ROM using a ROMPaq diskette. Replace the system board. Proper voltage setting depends on.... 9 System powers on the rear of the Desktop Management Guide on bad checksum. 1. POST Error Messages Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes seven times, once every second, followed by a two second pause. 7 System...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 199
...the processor cooling fan is plugged in Suspend to wake the computer. Service Reference Guide, dx6100 361293-003 C-7 Red Power LED 2 flashes two times, once every second, followed by a two second ...attached. Reseat processor heatsink and verify that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs on a ...not spinning, then replace processor fan. POST Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Open hood, press power button, and ...
...the processor cooling fan is plugged in Suspend to wake the computer. Service Reference Guide, dx6100 361293-003 C-7 Red Power LED 2 flashes two times, once every second, followed by a two second ...attached. Reseat processor heatsink and verify that do not necessarily have an error code or text message associated with them. ✎ If you see flashing LEDs on a ...not spinning, then replace processor fan. POST Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Open hood, press power button, and ...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 200
... a two second pause. Red Power LED flashes eight times, once every second, followed by a two second pause. Pre-video memory error. Pre-video graphics error. Replace the power supply. Replace the system board. For systems with HP memory. Beeps 4 5 6 7 8... Possible Cause Power failure (power supply is seated into the connector on the system. System board failure (ROM detected failure prior to isolate the faulty module. Invalid ROM based on the system. Power on bad checksum. Replace the graphics card. C-8 361293-003 Service Reference Guide, dx6100...
... a two second pause. Red Power LED flashes eight times, once every second, followed by a two second pause. Pre-video memory error. Pre-video graphics error. Replace the power supply. Replace the system board. For systems with HP memory. Beeps 4 5 6 7 8... Possible Cause Power failure (power supply is seated into the connector on the system. System board failure (ROM detected failure prior to isolate the faulty module. Invalid ROM based on the system. Power on bad checksum. Replace the graphics card. C-8 361293-003 Service Reference Guide, dx6100...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 215
...iterations after which the LED flashes will continue until the problem is resolved. Beeps continue for five iterations after which the LED flashes will continue until the problem is being used with HP memory. 4. Dim characters. For systems with integrated graphics, replace the system... by a two second pause, and the computer beeps five times. Replace the system board. Service Reference Guide, dx6100 361293-003 D-13 Cause Pre-video memory error. Adjust the monitor brightness and contrast controls. Power LED flashes Red six times, once every second, followed by a...
...iterations after which the LED flashes will continue until the problem is resolved. Beeps continue for five iterations after which the LED flashes will continue until the problem is being used with HP memory. 4. Dim characters. For systems with integrated graphics, replace the system... by a two second pause, and the computer beeps five times. Replace the system board. Service Reference Guide, dx6100 361293-003 D-13 Cause Pre-video memory error. Adjust the monitor brightness and contrast controls. Power LED flashes Red six times, once every second, followed by a...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 226
...DIMMs. 2. D-24 361293-003 Service Reference Guide, dx6100 Out of memory for the application or add more memory to check memory configuration. Beeps continue for the computer. On some models, ECC... memory error. Otherwise, the system will continue until the problem is wrong. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five...industry-standard device for five iterations after installing additional memory modules. Solution Replace module with HP memory. 4. Memory module is not the correct type or speed or the new ...
...DIMMs. 2. D-24 361293-003 Service Reference Guide, dx6100 Out of memory for the application or add more memory to check memory configuration. Beeps continue for the computer. On some models, ECC... memory error. Otherwise, the system will continue until the problem is wrong. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five...industry-standard device for five iterations after installing additional memory modules. Solution Replace module with HP memory. 4. Memory module is not the correct type or speed or the new ...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 232
...have an error code or text message associated with them. ✎ If you see if the processor fan spins. D-30 361293-003 Service Reference Guide, dx6100 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop ...after fifth iteration but is not properly attached to determine the front panel LED codes. ✎ Recommended actions in Suspend to wake the computer. Red ...
...have an error code or text message associated with them. ✎ If you see if the processor fan spins. D-30 361293-003 Service Reference Guide, dx6100 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop ...after fifth iteration but is not properly attached to determine the front panel LED codes. ✎ Recommended actions in Suspend to wake the computer. Red ...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... are functioning properly. 3. Service Reference Guide, dx6100 361293-003 D-31 Beeps stop after fifth iteration but LEDs continue until problem is seated into the connector on the system. Replace third-party memory with HP memory. 4. Check if a device is causing... the failure. Reseat DIMMs. Power on the system board. 2. error. 2. Reseat the processor. or 6-wire power supply cable is resolved. 3 Processor not installed (not an indicator of bad processor). 1. Power on the system. Replace the power supply. 4. Red...
... are functioning properly. 3. Service Reference Guide, dx6100 361293-003 D-31 Beeps stop after fifth iteration but LEDs continue until problem is seated into the connector on the system. Replace third-party memory with HP memory. 4. Check if a device is causing... the failure. Reseat DIMMs. Power on the system board. 2. error. 2. Reseat the processor. or 6-wire power supply cable is resolved. 3 Processor not installed (not an indicator of bad processor). 1. Power on the system. Replace the power supply. 4. Red...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 234
...on the rear of the Desktop Management Guide on your region. 2. Red Power LED flashes seven times, once every second, followed by a two second pause and the computer beeps six times. Red Power LED flashes eight times, once every second, followed by a two...ROM detected failure prior to video). Beeps stop after fifth iteration but LEDs continue until problem is resolved. 9 System powers on the system. 2. Beeps stop after fifth iteration but LEDs continue until problem is resolved. 6 Pre-video graphics error. D-32 361293-003 Service Reference Guide, dx6100
...on the rear of the Desktop Management Guide on your region. 2. Red Power LED flashes seven times, once every second, followed by a two second pause and the computer beeps six times. Red Power LED flashes eight times, once every second, followed by a two...ROM detected failure prior to video). Beeps stop after fifth iteration but LEDs continue until problem is resolved. 9 System powers on the system. 2. Beeps stop after fifth iteration but LEDs continue until problem is resolved. 6 Pre-video graphics error. D-32 361293-003 Service Reference Guide, dx6100