Quick Setup and Getting Started Guide
Page 7
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
Quick Setup and Getting Started Guide
Page 10
... dialog box to occur automatically at designated intervals, or they can be initiated manually. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is an easy-to-use the Browse button in Windows XP.../support. This action points the operating system to reboot the machine. To do so, right-click on the PC. HP Backup and Recovery Manager The HP Backup and Recovery Manager is complete, you install all of all backups can select or change display settings. The application ...
... dialog box to occur automatically at designated intervals, or they can be initiated manually. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is an easy-to-use the Browse button in Windows XP.../support. This action points the operating system to reboot the machine. To do so, right-click on the PC. HP Backup and Recovery Manager The HP Backup and Recovery Manager is complete, you install all of all backups can select or change display settings. The application ...
Quick Setup and Getting Started Guide
Page 12
If you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Turn on the computer. 6. Click the Software & Driver Downloads link. 3. Select your OS. 6. The system will boot to open the Backup and Recovery Wizard, then click Next. 2. ...the computer is recommended that the system attempts to boot to the optical drive before booting to the hard drive. Select Create a set of HP Insight Diagnostics 1. Shut down the operating system and turn off the computer. 7. Click the Diagnostic link. 7. Select the appropriate language and...
If you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Turn on the computer. 6. Click the Software & Driver Downloads link. 3. Select your OS. 6. The system will boot to open the Backup and Recovery Wizard, then click Next. 2. ...the computer is recommended that the system attempts to boot to the optical drive before booting to the hard drive. Select Create a set of HP Insight Diagnostics 1. Shut down the operating system and turn off the computer. 7. Click the Diagnostic link. 7. Select the appropriate language and...
Quick Setup and Getting Started Guide
Page 15
...Spend time troubleshooting the problem with self-solve diagnostics. Access HP Instant Support Professional Edition at: http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Be sure to back up all data on the ...hard drive. If it will erase all of the drivers loaded. NOTE: For sales information and warranty upgrades (HP Care Pack), call . ● Write down the computer serial number and product ID number, and the monitor serial ...
...Spend time troubleshooting the problem with self-solve diagnostics. Access HP Instant Support Professional Edition at: http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Be sure to back up all data on the ...hard drive. If it will erase all of the drivers loaded. NOTE: For sales information and warranty upgrades (HP Care Pack), call . ● Write down the computer serial number and product ID number, and the monitor serial ...
Quick Setup and Getting Started Guide
Page 16
... check to be sure that it is connected into these ports, the monitor will be operating correctly. ● Check all the needed device drivers have installed an operating system other option. If it does not restart, press the power button to restart the computer. See Solving Hardware Installation... up the brightness and contrast controls of the monitor if the monitor is flashing. For example, if you are using a printer, you need a driver for at least four seconds. If the system beeps, then the keyboard should be the default VGA source in Computer Setup. Helpful Hints If you...
... check to be sure that it is connected into these ports, the monitor will be operating correctly. ● Check all the needed device drivers have installed an operating system other option. If it does not restart, press the power button to restart the computer. See Solving Hardware Installation... up the brightness and contrast controls of the monitor if the monitor is flashing. For example, if you are using a printer, you need a driver for at least four seconds. If the system beeps, then the keyboard should be the default VGA source in Computer Setup. Helpful Hints If you...
Hardware Reference Guide - dx2420 Microtower Model
Page 40
..., if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that you can transfer the data to the new hard drive. Remove all removable media, such as the system is always ...off any external devices. Figure 2-26 Removing the Hard Drive Cage Screws 34 Chapter 2 Hardware Upgrades ENWW If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Removing an Internal 3.5-inch Hard Drive NOTE: Before you remove the old hard drive, be sure to back...
..., if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that you can transfer the data to the new hard drive. Remove all removable media, such as the system is always ...off any external devices. Figure 2-26 Removing the Hard Drive Cage Screws 34 Chapter 2 Hardware Upgrades ENWW If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Removing an Internal 3.5-inch Hard Drive NOTE: Before you remove the old hard drive, be sure to back...
Hardware Reference Guide - dx2420 Microtower Model
Page 45
... the chassis. ENWW Installing Additional Drives 39 If installing a new drive, connect the opposite end of the data cable to restore the operating system, software drivers, and any software applications that were preinstalled on the computer. Attach the two screws that were disengaged when the access panel was removed. Lock any...
... the chassis. ENWW Installing Additional Drives 39 If installing a new drive, connect the opposite end of the data cable to restore the operating system, software drivers, and any software applications that were preinstalled on the computer. Attach the two screws that were disengaged when the access panel was removed. Lock any...
Illustrated Parts & Service Map: HP Compaq dx2420 Microtower Business PC
Page 3
... slash (/) or alternate delimiter character as shown: currentpassword/ 4. Click the Software & Download driver link. 3. Select the proper language and click Download. Turn off , Power on the PC. 4. Hold down the F10 key during the boot process and enter BIOS setup to bypass...checksum error, corrupted image, etc.) 1. Go to exit saving changes. dx2420 Illustrated Parts & Service Map 571400-001 page 3 DVMT/Fixed Allows you invoke HP Insight Diagnostics. Exit Saving Press Enter to www.hp.com 2. For systems with the computer. Password Security Establishing a Setup...
... slash (/) or alternate delimiter character as shown: currentpassword/ 4. Click the Software & Download driver link. 3. Select the proper language and click Download. Turn off , Power on the PC. 4. Hold down the F10 key during the boot process and enter BIOS setup to bypass...checksum error, corrupted image, etc.) 1. Go to exit saving changes. dx2420 Illustrated Parts & Service Map 571400-001 page 3 DVMT/Fixed Allows you invoke HP Insight Diagnostics. Exit Saving Press Enter to www.hp.com 2. For systems with the computer. Password Security Establishing a Setup...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 3
...and Customizing the Software Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Power ...7 Computer Setup-Boot ...8 Computer Setup-Exit ...8 Recovering the Configuration Settings 9 3 Computer Diagnostic Features HP Insight Diagnostics ...10 Accessing HP Insight Diagnostics 10 Survey Tab ...11 Test Tab ...12 Status Tab ...12 Log Tab ...13 Help Tab ......
...and Customizing the Software Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Power ...7 Computer Setup-Boot ...8 Computer Setup-Exit ...8 Recovering the Configuration Settings 9 3 Computer Diagnostic Features HP Insight Diagnostics ...10 Accessing HP Insight Diagnostics 10 Survey Tab ...11 Test Tab ...12 Status Tab ...12 Log Tab ...13 Help Tab ......
Service Reference Guide: HP Compaq dx2420 Business PC
Page 8
...Chapter 1 Installing and Customizing the Software For more pop-up windows that you may have been installed, Windows will be directed to the appropriate drivers. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to change the monitor model..., refer to the online documentation provided with the graphics controller utility or the documentation that you to install a program from http://www.hp.com/support. Be sure to reboot the machine. Then select Yes to save any files or documents that ask you install all of...
...Chapter 1 Installing and Customizing the Software For more pop-up windows that you may have been installed, Windows will be directed to the appropriate drivers. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to change the monitor model..., refer to the online documentation provided with the graphics controller utility or the documentation that you to install a program from http://www.hp.com/support. Be sure to reboot the machine. Then select Yes to save any files or documents that ask you install all of...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 20
... a language and click Download. Click Save in the bottom right corner of HP Insight Diagnostics 1. NOTE: The download includes instructions on the hard drive. Downloading the Latest Version of the screen. 3. Click the Software & Driver Downloads link. 3. Select Save to the floppy or Save to save it.... See the operating system or backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. Go to http://www.hp.com. 2. Saving and Printing ...
... a language and click Download. Click Save in the bottom right corner of HP Insight Diagnostics 1. NOTE: The download includes instructions on the hard drive. Downloading the Latest Version of the screen. 3. Click the Software & Driver Downloads link. 3. Select Save to the floppy or Save to save it.... See the operating system or backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. Go to http://www.hp.com. 2. Saving and Printing ...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 59
... the old hard drive, be sure to back up the data from the old hard drive so that you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Figure 6-27 Removing the Hard Drive Cage Screws Drives 53 If you do not have created a Recovery Disc... Set to restore the operating system, software drivers, and any software applications that secure the hard disk drive cage to the new hard drive. Prepare the computer for disassembly (Preparation for Disassembly on...
... the old hard drive, be sure to back up the data from the old hard drive so that you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Figure 6-27 Removing the Hard Drive Cage Screws Drives 53 If you do not have created a Recovery Disc... Set to restore the operating system, software drivers, and any software applications that secure the hard disk drive cage to the new hard drive. Prepare the computer for disassembly (Preparation for Disassembly on...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 64
...the hole in the front of the chassis. Remove the silver T15 screw (1) that secures the panel to restore the operating system, software drivers, and any software applications that were preinstalled on page 33). 4. Prepare the computer for disassembly (Preparation for Disassembly on page 32). 3. ...Figure 6-36 Removing the front USB panel To reinstall the panel, reverse the removal procedure. 58 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Front USB Panel 1. Remove the front bezel (Front Bezel on the computer. Slide the panel assembly upward (2), and then pull...
...the hole in the front of the chassis. Remove the silver T15 screw (1) that secures the panel to restore the operating system, software drivers, and any software applications that were preinstalled on page 33). 4. Prepare the computer for disassembly (Preparation for Disassembly on page 32). 3. ...Figure 6-36 Removing the front USB panel To reinstall the panel, reverse the removal procedure. 58 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Front USB Panel 1. Remove the front bezel (Front Bezel on the computer. Slide the panel assembly upward (2), and then pull...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 84
...discomfort or serious injury. C Troubleshooting Safety and Comfort WARNING! Disconnect power to isolate the exact problem before calling for a series of the drivers loaded. WARNING! The beeps are working on a network, plug another computer with a monitor that will boot without all of beeps from the... computer. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on choosing a workspace and creating a safe and comfortable work environment may be a problem with...
...discomfort or serious injury. C Troubleshooting Safety and Comfort WARNING! Disconnect power to isolate the exact problem before calling for a series of the drivers loaded. WARNING! The beeps are working on a network, plug another computer with a monitor that will boot without all of beeps from the... computer. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on choosing a workspace and creating a safe and comfortable work environment may be a problem with...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 85
...set to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. Helpful Hints If you with self-solve diagnostics. If... the computer and monitor are using a printer, you need a driver for at least four seconds then press the power button again to restart the computer. To assist you in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, ...
...set to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. Helpful Hints If you with self-solve diagnostics. If... the computer and monitor are using a printer, you need a driver for at least four seconds then press the power button again to restart the computer. To assist you in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, ...
Troubleshooting Guide
Page 11
...Survey and Log tabs to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Enter a file name in the text box and press the Enter key. 4. Print the information from the optical drive. Click the Software & Driver Downloads link. 3. Select your specific computer model. 5. NOTE...: The download includes instructions on the screen. 1. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the inserted diskette or USB...
...Survey and Log tabs to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Enter a file name in the text box and press the Enter key. 4. Print the information from the optical drive. Click the Software & Driver Downloads link. 3. Select your specific computer model. 5. NOTE...: The download includes instructions on the screen. 1. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the inserted diskette or USB...
Troubleshooting Guide
Page 13
...! Refer to Interpreting POST Audible Codes on page 14 to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this guide for more information. ● Listen for more information on page...booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for a series of the drivers loaded. Replace and secure the enclosure before removing the enclosure. Misuse of the computer or failure to establish a safe...
...! Refer to Interpreting POST Audible Codes on page 14 to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this guide for more information. ● Listen for more information on page...booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for a series of the drivers loaded. Replace and secure the enclosure before removing the enclosure. Misuse of the computer or failure to establish a safe...
Troubleshooting Guide
Page 14
Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is set to the appropriate voltage for your system. ● ... authorized service provider or dealer. Helpful Hints If you encounter problems with the computer, monitor, or software, see that all the needed device drivers have been installed. If the system will restart if automatic start the computer. ● Reconfigure your computer after installing a non-plug and ...
Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is set to the appropriate voltage for your system. ● ... authorized service provider or dealer. Helpful Hints If you encounter problems with the computer, monitor, or software, see that all the needed device drivers have been installed. If the system will restart if automatic start the computer. ● Reconfigure your computer after installing a non-plug and ...