Service Reference Guide - HP Compaq dx2290 Business PC
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...Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display ...2 Microsoft System Restore ...2 System Recovery ...3 Creating Recovery Discs ...3 Choosing Recovery Disc Media 4 System Recovery Options ...4 Running System Recovery from the Hard Disk Drive 4 Starting System Recovery from the Windows...9 Computer Setup-Power 11 Computer Setup-Boot ...11 Computer Setup-Exit ...11 Recovering the Configuration Settings 12 3 HP Hardware Diagnostics HP Hardware Diagnostics ...13 Step 1: Before you begin 13 Step 2: Start Hardware Diagnostic Tools 13 Step 3: Check ...
...Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display ...2 Microsoft System Restore ...2 System Recovery ...3 Creating Recovery Discs ...3 Choosing Recovery Disc Media 4 System Recovery Options ...4 Running System Recovery from the Hard Disk Drive 4 Starting System Recovery from the Windows...9 Computer Setup-Power 11 Computer Setup-Boot ...11 Computer Setup-Exit ...11 Recovering the Configuration Settings 12 3 HP Hardware Diagnostics HP Hardware Diagnostics ...13 Step 1: Before you begin 13 Step 2: Start Hardware Diagnostic Tools 13 Step 3: Check ...
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... new program is complete, you must also install the drivers for the operating system from http://www.hp.com/support. Choose All Programs. 4. Choose System Tools. 6. Choose Accessories. 5. To do so, right-click on the Windows Desktop, then click Personalize to software on -screen instructions.... point. You can select or change display settings. Close all open programs. 2. Click the Windows Start Button. 3. Follow the on your country and language, select Download drivers and software, enter the model number of the devices. To manually add restore points: 1.
... new program is complete, you must also install the drivers for the operating system from http://www.hp.com/support. Choose All Programs. 4. Choose System Tools. 6. Choose Accessories. 5. To do so, right-click on the Windows Desktop, then click Personalize to software on -screen instructions.... point. You can select or change display settings. Close all open programs. 2. Click the Windows Start Button. 3. Follow the on your country and language, select Download drivers and software, enter the model number of the devices. To manually add restore points: 1.
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...more information about software restore points: 1. this section to reinstall the factory-shipped operating system, software programs, and hardware drivers. This includes software that came on CDs included in the computer accessory box, and software programs you have tried the ... following methods for . 7. System Recovery After you have created. Additionally, you have to make extra space available on page 4. Click the Windows Start Button. 2. Completely erases and reformats the hard disk drive - NOTE: Do not delete the recovery image unless you have made recovery ...
...more information about software restore points: 1. this section to reinstall the factory-shipped operating system, software programs, and hardware drivers. This includes software that came on CDs included in the computer accessory box, and software programs you have tried the ... following methods for . 7. System Recovery After you have created. Additionally, you have to make extra space available on page 4. Click the Windows Start Button. 2. Completely erases and reformats the hard disk drive - NOTE: Do not delete the recovery image unless you have made recovery ...
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... run the program, it (for your hard disk drive: ● Starting System Recovery from the Windows Vista Start menu ● Starting System Recovery from HP Support. Click the Windows Start Button. 3. Store the Recovery discs in the following procedures to verify that you left off...your computer must have greater capacity than CD recovery discs. Click PC Help & Tools. 5. The Recovery Disc Creator window appears. 7. The number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). Label each ...
... run the program, it (for your hard disk drive: ● Starting System Recovery from the Windows Vista Start menu ● Starting System Recovery from HP Support. Click the Windows Start Button. 3. Store the Recovery discs in the following procedures to verify that you left off...your computer must have greater capacity than CD recovery discs. Click PC Help & Tools. 5. The Recovery Disc Creator window appears. 7. The number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). Label each ...
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...and ensure the device's SATA in Computer Setup. port is not bootable. Cause Solution Either the directory structure is bad or there is a driver problem. The device is a hardware problem. Check the hard drive format using Fdisk: If NTFS formatting, use a third party reader to ...start from the diskette drive. Solution 1. If it is listed, the probable cause is a problem with In Windows XP, right-click Start, click Explore, and select a a file. In Windows XP, right-click Start, click Explore, and select a drive. If the system still does not recognize the ...
...and ensure the device's SATA in Computer Setup. port is not bootable. Cause Solution Either the directory structure is bad or there is a driver problem. The device is a hardware problem. Check the hard drive format using Fdisk: If NTFS formatting, use a third party reader to ...start from the diskette drive. Solution 1. If it is listed, the probable cause is a problem with In Windows XP, right-click Start, click Explore, and select a a file. In Windows XP, right-click Start, click Explore, and select a drive. If the system still does not recognize the ...
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... Solution Monitor without energy saver capabilities is securely connected to reset the resolution. Check that connector and reboot the system. drivers may not be set properly. Replace the graphics card. Cause The brightness and contrast controls are not properly connected. Monitor... is plugged into an active connector on the rear of displaying requested resolution. Solving Display Problems 83 In Windows Control Panel, double-click the Display icon and select the Settings tab. 3. Change requested resolution. Monitor does not function...
... Solution Monitor without energy saver capabilities is securely connected to reset the resolution. Check that connector and reboot the system. drivers may not be set properly. Replace the graphics card. Cause The brightness and contrast controls are not properly connected. Monitor... is plugged into an active connector on the rear of displaying requested resolution. Solving Display Problems 83 In Windows Control Panel, double-click the Display icon and select the Settings tab. 3. Change requested resolution. Monitor does not function...
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... common causes and solutions listed in use has stopped responding to the printer. Cause Solution Keyboard connector is not installed. On the Windows Desktop, click Start. 2. After the shutdown is complete, reconnect the keyboard to the printer. to the back of paper. Click... Select online. Table D-9 Solving Keyboard Problems Keyboard commands and typing are on . Printer will not print. Cause The correct printer driver for the application. Solving Keyboard and Mouse Problems If you may have made the connection Make the proper network connections to commands. 1....
... common causes and solutions listed in use has stopped responding to the printer. Cause Solution Keyboard connector is not installed. On the Windows Desktop, click Start. 2. After the shutdown is complete, reconnect the keyboard to the printer. to the back of paper. Click... Select online. Table D-9 Solving Keyboard Problems Keyboard commands and typing are on . Printer will not print. Cause The correct printer driver for the application. Solving Keyboard and Mouse Problems If you may have made the connection Make the proper network connections to commands. 1....
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...the other end Ensure that the drivers were not accidentally deleted when the drivers for this computer. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Run Computer Setup... configured for a new expansion board were installed. 92 Appendix D Troubleshooting Without Diagnostics Cause Solution The network controller requires drivers. The network controller is network activity. Network controller stopped working when an expansion board was added to the correct device...
...the other end Ensure that the drivers were not accidentally deleted when the drivers for this computer. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Run Computer Setup... configured for a new expansion board were installed. 92 Appendix D Troubleshooting Without Diagnostics Cause Solution The network controller requires drivers. The network controller is network activity. Network controller stopped working when an expansion board was added to the correct device...
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... it has to remove or uninstall the device. 2. drive cable is fully extended, then remove the disc. Restart the computer and let Windows detect the CD or DVD driver. Try using the correct media for the drive during boot because the Disconnect the drive cable from the system board. CD-ROM, CD...-RW, DVD-ROM, or DVD-R/RW drive cannot read the other solutions listed for the Drive Key in Windows XP. Change the default drive...
... it has to remove or uninstall the device. 2. drive cable is fully extended, then remove the disc. Restart the computer and let Windows detect the CD or DVD driver. Try using the correct media for the drive during boot because the Disconnect the drive cable from the system board. CD-ROM, CD...-RW, DVD-ROM, or DVD-R/RW drive cannot read the other solutions listed for the Drive Key in Windows XP. Change the default drive...
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... Control Panel. 2. Right-click the COM port the modem uses, then click Properties. 7. Windows XP 1. If there are selected. Solving Software Problems Most software problems occur as a result ...click Ports (COM & LPT). 6. Under Device status, verify that all the needed device drivers have been installed. ● If you have installed an operating system other than the ... possible causes. Table D-19 Solving Software Problems Computer will not continue and no HP logo screen has appeared. Solving Software Problems 99 Click the Hardware tab. 4. Under...
... Control Panel. 2. Right-click the COM port the modem uses, then click Properties. 7. Windows XP 1. If there are selected. Solving Software Problems Most software problems occur as a result ...click Ports (COM & LPT). 6. Under Device status, verify that all the needed device drivers have been installed. ● If you have installed an operating system other than the ... possible causes. Table D-19 Solving Software Problems Computer will not continue and no HP logo screen has appeared. Solving Software Problems 99 Click the Hardware tab. 4. Under...