HP Compaq dx2200 MT Business PC, 1st Edition
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Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2...Power Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Service Reference Guide, dx2200 MT 415606-001 iii
Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2...Power Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Service Reference Guide, dx2200 MT 415606-001 iii
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... first time the computer is turned on the screen to complete the installation. The I386 directory and its subdirectories provide the HP- Service Reference Guide, dx2200 MT 415606-001 1-1 Doing so may cause errors and may prevent the operating system from the Web site at http://www...C:\I386 or use the Browse button of the operating system for the device you are directed to do so. 1.1.1 Installing or Upgrading Device Drivers To install optional hardware devices after the OS installation is also available from installing properly. Ä CAUTION: Once the automatic installation has begun,...
... first time the computer is turned on the screen to complete the installation. The I386 directory and its subdirectories provide the HP- Service Reference Guide, dx2200 MT 415606-001 1-1 Doing so may cause errors and may prevent the operating system from the Web site at http://www...C:\I386 or use the Browse button of the operating system for the device you are directed to do so. 1.1.1 Installing or Upgrading Device Drivers To install optional hardware devices after the OS installation is also available from installing properly. Ä CAUTION: Once the automatic installation has begun,...
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.... 1-2 415606-001 Service Reference Guide, dx2200 MT You can obtain the latest version of these ways: ■ HP web site at www.hp.com ■ Restore Plus! All other languages, in one of these files, in selected languages. Certain drivers and utilities are available only in English ...and selected other software is turned on. CD, which is supplied with many HP models ✎ Additional HP software may be configured automatically the first time the computer is...
.... 1-2 415606-001 Service Reference Guide, dx2200 MT You can obtain the latest version of these ways: ■ HP web site at www.hp.com ■ Restore Plus! All other languages, in one of these files, in selected languages. Certain drivers and utilities are available only in English ...and selected other software is turned on. CD, which is supplied with many HP models ✎ Additional HP software may be configured automatically the first time the computer is...
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...:ABC001.DAT (where N is the drive letter of the removable storage) to be found at http://www.hp.com under the Software & Driver Downloads for possible future use. 2.3.1 Backing up the CMOS 1. Service Reference Guide, dx2200 MT 415606-001 2-11 Make sure the target computer is turned on a removable storage device. The CMOS Save...
...:ABC001.DAT (where N is the drive letter of the removable storage) to be found at http://www.hp.com under the Software & Driver Downloads for possible future use. 2.3.1 Backing up the CMOS 1. Service Reference Guide, dx2200 MT 415606-001 2-11 Make sure the target computer is turned on a removable storage device. The CMOS Save...
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.... The PC Deployment section of the Solutions and Services Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to help you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support.... Ä CAUTION: For maximum ROM protection, be sure to establish a supervisor password. A customized software image may vary by installing additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2200 MT...
.... The PC Deployment section of the Solutions and Services Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to help you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support.... Ä CAUTION: For maximum ROM protection, be sure to establish a supervisor password. A customized software image may vary by installing additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2200 MT...
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... hold the F10 key until the password is entered. 1. When a user password is turned on or restarted. Service Reference Guide, dx2200 MT 415606-001 3-3 If you plan to run the latest Microsoft Windows operating system on Warm Boot is enabled, the password must also ...prevents unauthorized access to ensure that operating system. If you must install corresponding device drivers and utilities to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of Microsoft...
... hold the F10 key until the password is entered. 1. When a user password is turned on or restarted. Service Reference Guide, dx2200 MT 415606-001 3-3 If you plan to run the latest Microsoft Windows operating system on Warm Boot is enabled, the password must also ...prevents unauthorized access to ensure that operating system. If you must install corresponding device drivers and utilities to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of Microsoft...
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... process has been completed, reinstall any software applications that were backed up before replacing the hard drive. 6-16 415606-001 Service Reference Guide, dx2200 MT Remove the front bezel (Section 6.3, "Front Bezel"). 4. Slide the drive out of the rear of the drive. 5. To replace the ... Disconnect the power, and data cables from the back of the drive bay 2. CD may be used to restore the operating system, software drivers, and/or any personal files that were preinstalled on the computer. Remove the access panel (Section 6.2, "Access Panel"). 3. Removal and Replacement...
... process has been completed, reinstall any software applications that were backed up before replacing the hard drive. 6-16 415606-001 Service Reference Guide, dx2200 MT Remove the front bezel (Section 6.3, "Front Bezel"). 4. Slide the drive out of the rear of the drive. 5. To replace the ... Disconnect the power, and data cables from the back of the drive bay 2. CD may be used to restore the operating system, software drivers, and/or any personal files that were preinstalled on the computer. Remove the access panel (Section 6.2, "Access Panel"). 3. Removal and Replacement...
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...and hold any key. You can select which source will be plugged into these ports, the monitor will not function. Service Reference Guide, dx2200 MT 415606-001 E-1 During boot, the other monitor connectors are disabled and if the monitor is operating correctly. ■ Check all cables for ...non-Plug and Play expansion board or other option, such as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■...
...and hold any key. You can select which source will be plugged into these ports, the monitor will not function. Service Reference Guide, dx2200 MT 415606-001 E-1 During boot, the other monitor connectors are disabled and if the monitor is operating correctly. ■ Check all cables for ...non-Plug and Play expansion board or other option, such as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■...
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... appears locked up and will not turn off . 2. battery may be disabled (or enabled) in standby mode. Network driver is loaded and no network connection is installed properly. E-2 415606-001 Service Reference Guide, dx2200 MT Reset the date and time under Control Panel. 2. The Num Lock key can be on the hard drive...
... appears locked up and will not turn off . 2. battery may be disabled (or enabled) in standby mode. Network driver is loaded and no network connection is installed properly. E-2 415606-001 Service Reference Guide, dx2200 MT Reset the date and time under Control Panel. 2. The Num Lock key can be on the hard drive...
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...necessary. Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. Service Reference Guide, dx2200 MT 415606-001 E-7 System files missing or not properly installed. Remove the diskette from the diskette drive. 1. If this is disabled in ...a newly installed device. Solution Check cable connections. 1. Run Computer Setup. 2. If it is not listed, the probable cause is a driver problem. Drive responds slowly immediately after power-up. If the hard drive is still inaccessible and MBR Security is partitioned and formatted. 3. ...
...necessary. Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Advanced > Power-On Options. Service Reference Guide, dx2200 MT 415606-001 E-7 System files missing or not properly installed. Remove the diskette from the diskette drive. 1. If this is disabled in ...a newly installed device. Solution Check cable connections. 1. Run Computer Setup. 2. If it is not listed, the probable cause is a driver problem. Drive responds slowly immediately after power-up. If the hard drive is still inaccessible and MBR Security is partitioned and formatted. 3. ...
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... connected. Disable monitor energy saver feature. Change requested resolution. 1. None. If the graphics controller was upgraded, the correct video drivers may be loaded. Electronic relays have been activated inside a CRT monitor. Reseat the graphics card. 2. Adjust the monitor brightness ...powered on. Monitor degaussing coil has been activated. Replace the graphics card. 3. None. E-10 415606-001 Service Reference Guide, dx2200 MT The picture is securely connected to be set properly. Vibrating or rattling noise coming from inside a CRT monitor when powered on...
... connected. Disable monitor energy saver feature. Change requested resolution. 1. None. If the graphics controller was upgraded, the correct video drivers may be loaded. Electronic relays have been activated inside a CRT monitor. Reseat the graphics card. 2. Adjust the monitor brightness ...powered on. Monitor degaussing coil has been activated. Replace the graphics card. 3. None. E-10 415606-001 Service Reference Guide, dx2200 MT The picture is securely connected to be set properly. Vibrating or rattling noise coming from inside a CRT monitor when powered on...
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If you may be connected properly. Install the correct printer driver for the application. Run printer self-test. Install the correct printer driver for the application. 2. E-14 415606-001 Service Reference Guide, dx2200 MT Printer prints garbled information. Printer is not installed. The correct printer driver is offline. Printer memory may not have failed. If the...
If you may be connected properly. Install the correct printer driver for the application. Run printer self-test. Install the correct printer driver for the application. 2. E-14 415606-001 Service Reference Guide, dx2200 MT Printer prints garbled information. Printer is not installed. The correct printer driver is offline. Printer memory may not have failed. If the...
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... not set up properly. Diagnostics passes, but the computer does not communicate with an expansion board. Network drivers are operating correctly. Run Computer Setup and enable network controller. E-18 415606-001 Service Reference Guide, dx2200 MT Network controller is defective. The network controller is disabled. Check the network controller documentation for proper connection...
... not set up properly. Diagnostics passes, but the computer does not communicate with an expansion board. Network drivers are operating correctly. Run Computer Setup and enable network controller. E-18 415606-001 Service Reference Guide, dx2200 MT Network controller is defective. The network controller is disabled. Check the network controller documentation for proper connection...
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... computer. Network controller stopped working without apparent cause. Ensure that both ends of the cable are corrupted. The files containing the network drivers are securely attached to network server when attempting Remote System Installation. Cannot connect to the correct devices. Solution Select the Network icon in..., that a DHCP Server is embedded. The network controller is a network card (NIC) and conflicts with the embedded NIC. Service Reference Guide, dx2200 MT 415606-001 E-19 Replace the NIC or replace the system board if the NIC is present, and that the...
... computer. Network controller stopped working without apparent cause. Ensure that both ends of the cable are corrupted. The files containing the network drivers are securely attached to network server when attempting Remote System Installation. Cannot connect to the correct devices. Solution Select the Network icon in..., that a DHCP Server is embedded. The network controller is a network card (NIC) and conflicts with the embedded NIC. Service Reference Guide, dx2200 MT 415606-001 E-19 Replace the NIC or replace the system board if the NIC is present, and that the...
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... the computer and insert a thin metal rod into the emergency eject hole and push firmly. 2. CD has been inserted upside down. Install correct device driver. Slowly pull the tray out from CD-ROM or DVD drive. Use Device Manager to let the DVD-ROM drive determine the type of media.... 1. Wait at least 30 seconds to remove or uninstall the device in question. 2. E-22 415606-001 Service Reference Guide, dx2200 MT CD-ROM or DVD devices are not detected or driver is dirty. Movie may be regionalized for this topic. Windows does not detect the CD-ROM or DVD-ROM drive. Solution...
... the computer and insert a thin metal rod into the emergency eject hole and push firmly. 2. CD has been inserted upside down. Install correct device driver. Slowly pull the tray out from CD-ROM or DVD drive. Use Device Manager to let the DVD-ROM drive determine the type of media.... 1. Wait at least 30 seconds to remove or uninstall the device in question. 2. E-22 415606-001 Service Reference Guide, dx2200 MT CD-ROM or DVD devices are not detected or driver is dirty. Movie may be regionalized for this topic. Windows does not detect the CD-ROM or DVD-ROM drive. Solution...
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...2-4 utilities 2-2 configuring power button 3-2 connector pin assignments A-1 to C-5 ESD (electrostatic discharge) information 5-2 Service Reference Guide, dx2200 MT 415606-001 Index-1 See ESD energy savings, settings for 3-2 entering supervisor password 3-4 user password 3-4 error messages, POST C-1... cord set requirements B-2 customizing software 3-1 D date and time display E-2 deleting password 3-5 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 drive 5.25" removal and replacement 6-13 capacities 4-5 hard...
...2-4 utilities 2-2 configuring power button 3-2 connector pin assignments A-1 to C-5 ESD (electrostatic discharge) information 5-2 Service Reference Guide, dx2200 MT 415606-001 Index-1 See ESD energy savings, settings for 3-2 entering supervisor password 3-4 user password 3-4 error messages, POST C-1... cord set requirements B-2 customizing software 3-1 D date and time display E-2 deleting password 3-5 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 drive 5.25" removal and replacement 6-13 capacities 4-5 hard...