HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... a Hard Drive 6-13 6.8.4 Removing a 3.5" Diskette Drive 6-14 iv 404569-001 Service Reference Guide, dx2100 MT Contents 4.5.1 PATA Device Classes 4-4 4.6 SATA SMART Drives 4-4 4.7 Drive Capacities 4-4 4.8 SATA BIOS 4-5 4.8.1 Legacy Mode 4-5 4.8.2 Native Mode 4-6 5 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1 Chassis Designations 5-1 5.1.1 Microtower (MT 5-1 5.2 Electrostatic Discharge Information 5-2 5.2.1 Generating Static 5-2 5.2.2 Preventing Electrostatic Damage to Equipment 5-2 5.2.3 Personal Grounding...
... a Hard Drive 6-13 6.8.4 Removing a 3.5" Diskette Drive 6-14 iv 404569-001 Service Reference Guide, dx2100 MT Contents 4.5.1 PATA Device Classes 4-4 4.6 SATA SMART Drives 4-4 4.7 Drive Capacities 4-4 4.8 SATA BIOS 4-5 4.8.1 Legacy Mode 4-5 4.8.2 Native Mode 4-6 5 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1 Chassis Designations 5-1 5.1.1 Microtower (MT 5-1 5.2 Electrostatic Discharge Information 5-2 5.2.1 Generating Static 5-2 5.2.2 Preventing Electrostatic Damage to Equipment 5-2 5.2.3 Personal Grounding...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...the following items to ensure that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) and SCSI mass storage devices ■... finds an error in this chapter may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that runs automatically when the ... in the system, an audible and/or visual message occurs. Service Reference Guide, dx2100 MT 404569-001 2-1 You will need to Appendix C, "POST Error Messages."
...the following items to ensure that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All IDE (ATA) and SCSI mass storage devices ■... finds an error in this chapter may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that runs automatically when the ... in the system, an audible and/or visual message occurs. Service Reference Guide, dx2100 MT 404569-001 2-1 You will need to Appendix C, "POST Error Messages."
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...; Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, diskette drives, ...Integrated Peripherals, Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving. 2-2 404569-001 Service Reference Guide, dx2100 MT When attached to the system, the keyboard and mouse...
...; Set the system date and time. ■ Set, view, change, or verify the system configuration including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, diskette drives, ...Integrated Peripherals, Power Management Setup, PnP/PCI Configurations, PC Health Status, Load Optimized Defaults, Set Supervisor Password, Set User Password, Save and Exit Setup, and Exit Without Saving. 2-2 404569-001 Service Reference Guide, dx2100 MT When attached to the system, the keyboard and mouse...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...CMOS Features Option None Date (mm/dd/yy) Description Lists product name, SKU number, processor type and speed, CPU ID, cache size, DDR2 memory size, system ROM, integrated MAC, UUID, system serial number, and asset tag number. For each, allows you to: • detect IDE ...; view • Firmware version • Capacity • Cylinder • Head • Precomp • Landing Zone • Sector 2-4 404569-001 Service Reference Guide, dx2100 MT Time (hh:mm:ss) PATA Controller PATA Ch 0 Master PATA Ch 0 Slave Allows you to : • None • Auto • Manual • set ...
...CMOS Features Option None Date (mm/dd/yy) Description Lists product name, SKU number, processor type and speed, CPU ID, cache size, DDR2 memory size, system ROM, integrated MAC, UUID, system serial number, and asset tag number. For each, allows you to: • detect IDE ...; view • Firmware version • Capacity • Cylinder • Head • Precomp • Landing Zone • Sector 2-4 404569-001 Service Reference Guide, dx2100 MT Time (hh:mm:ss) PATA Controller PATA Ch 0 Master PATA Ch 0 Slave Allows you to : • None • Auto • Manual • set ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... Allows you to set the default NumLock status to : • PCI Slot • Onboard 2-8 404569-001 Service Reference Guide, dx2100 MT Allows you to Setup or System so that are optimized for hyper-threading technology). Disables/enables hyper-threading (only available for DRAM >...64MB BIOS Write Protection PCI Express Root Port Func On-Chip Frame Buffer Size (VGA Setting) DVMT Mode (VGA Setting) DVMT/FIXED Memory Size (VGA Setting) Init Display First (VGA Setting) Description Disables/enables S.M.A.R.T. Setup Utilities and Diagnostics Features Heading Advanced BIOS Features (...
... Allows you to set the default NumLock status to : • PCI Slot • Onboard 2-8 404569-001 Service Reference Guide, dx2100 MT Allows you to Setup or System so that are optimized for hyper-threading technology). Disables/enables hyper-threading (only available for DRAM >...64MB BIOS Write Protection PCI Express Root Port Func On-Chip Frame Buffer Size (VGA Setting) DVMT Mode (VGA Setting) DVMT/FIXED Memory Size (VGA Setting) Init Display First (VGA Setting) Description Disables/enables S.M.A.R.T. Setup Utilities and Diagnostics Features Heading Advanced BIOS Features (...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... PME. Disables/enables automatic reconfiguration. If Resume by Alarm is Disabled. Allows you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them. 2-10 404569-001 Service Reference Guide, dx2100 MT Select NA to use. Setup Utilities and Diagnostics Features Heading Power Management Setup (continued) PnP/PCI Configurations Option...
... PME. Disables/enables automatic reconfiguration. If Resume by Alarm is Disabled. Allows you cannot select IRQ, DMA and memory base address fields since BIOS automatically assigns them. 2-10 404569-001 Service Reference Guide, dx2100 MT Select NA to use. Setup Utilities and Diagnostics Features Heading Power Management Setup (continued) PnP/PCI Configurations Option...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...FailSafe Boot Block ROM allows for system recovery in a programmable flash ROM (read only memory). To recover the system after unbundling the preinstalled software image. The best deployment method ... Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to start the system from being unintentionally updated or overwritten. The PC Deployment section of the ROM that... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 3 Desktop Management ✎ Support for a valid system ROM flash when...
...FailSafe Boot Block ROM allows for system recovery in a programmable flash ROM (read only memory). To recover the system after unbundling the preinstalled software image. The best deployment method ... Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to start the system from being unintentionally updated or overwritten. The PC Deployment section of the ROM that... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 3 Desktop Management ✎ Support for a valid system ROM flash when...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...the memory in only one way. Refer to Appendix E, "Memory." 6.5.1 Installing Memory Modules Ä CAUTION: The memory module sockets have gold metal contacts. Begin by briefly touching a grounded metal object. Match the notch on the memory socket. Service Reference Guide, dx2100 MT 404569-... numerical order of the sockets. ✎ A memory module can damage the electronic components of computers, refer to Chapter 5 for Disassembly"). 2. Microtower (MT) Chassis 6.5 Memory For more information. Ä CAUTION: When handling a memory module, be installed in this series of the ...
...the memory in only one way. Refer to Appendix E, "Memory." 6.5.1 Installing Memory Modules Ä CAUTION: The memory module sockets have gold metal contacts. Begin by briefly touching a grounded metal object. Match the notch on the memory socket. Service Reference Guide, dx2100 MT 404569-... numerical order of the sockets. ✎ A memory module can damage the electronic components of computers, refer to Chapter 5 for Disassembly"). 2. Microtower (MT) Chassis 6.5 Memory For more information. Ä CAUTION: When handling a memory module, be installed in this series of the ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...top of the retaining latch attached to push cables down into the chassis. Service Reference Guide, dx2100 MT 404569-001 6-9 Never change the folds on the system board, always follow good cable management ...9632; Do not bend any cable sharply. Squeeze on the top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to ...connector 1. 2. Always position the cables to a sharp crease. Microtower (MT) Chassis 6.7 Cable Management Always follow these are not designed to take excessive pressure on components like these steps...
...top of the retaining latch attached to push cables down into the chassis. Service Reference Guide, dx2100 MT 404569-001 6-9 Never change the folds on the system board, always follow good cable management ...9632; Do not bend any cable sharply. Squeeze on the top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to ...connector 1. 2. Always position the cables to a sharp crease. Microtower (MT) Chassis 6.7 Cable Management Always follow these are not designed to take excessive pressure on components like these steps...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... them may require replacing the system board. 6-18 404569-001 Service Reference Guide, dx2100 MT This is closest to the system board. 7. Microtower (MT) Chassis 6.12 Heatsink 1. When reinstalling an existing heatsink, make sure that secure the heatsink to the memory module. Lay the computer down on its side to make it easier to access...
... them may require replacing the system board. 6-18 404569-001 Service Reference Guide, dx2100 MT This is closest to the system board. 7. Microtower (MT) Chassis 6.12 Heatsink 1. When reinstalling an existing heatsink, make sure that secure the heatsink to the memory module. Lay the computer down on its side to make it easier to access...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...step at a time and continue only if the action does not cure the problem. Fatal memory parity error. BIOS could not configure drive A: during POST. Service Reference Guide, dx2100 MT 404569-001 C-1 POST Error Messages Screen Message Gate 20 Error Probable Cause BIOS cannot access... memory over 1MB. Reseat the device data and power cables. Not all computers use all of ...
...step at a time and continue only if the action does not cure the problem. Fatal memory parity error. BIOS could not configure drive A: during POST. Service Reference Guide, dx2100 MT 404569-001 C-1 POST Error Messages Screen Message Gate 20 Error Probable Cause BIOS cannot access... memory over 1MB. Reseat the device data and power cables. Not all computers use all of ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...connector for bent or missing pins. If error persists after replacing memory module, replace the system board. C-4 404569-001 Service Reference Guide, dx2100 MT Ensure that none of the keys are depressed. Replace the faulty memory module. system halted ROM BIOS may be corrupted. Check Computer ...Setup (F10 Setup) for presence of the memory error. Ensure memory modules are installed correctly. Download the most current ROM BIOS from the HP Web and reflash the ROM BIOS. Keyboard Error or No Keyboard Present Keyboard not...
...connector for bent or missing pins. If error persists after replacing memory module, replace the system board. C-4 404569-001 Service Reference Guide, dx2100 MT Ensure that none of the keys are depressed. Replace the faulty memory module. system halted ROM BIOS may be corrupted. Check Computer ...Setup (F10 Setup) for presence of the memory error. Ensure memory modules are installed correctly. Download the most current ROM BIOS from the HP Web and reflash the ROM BIOS. Keyboard Error or No Keyboard Present Keyboard not...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...seated properly, but is not spinning, then replace processor fan. Pre-video memory error. Ensure the fan is solved. Reseat DIMMs. Power on . Replace the system board. For systems with HP memory. Pre-video graphics error. Ensure that the fan assembly is plugged in ...off for 3 seconds then is running. C-6 404569-001 Service Reference Guide, dx2100 MT Beeps None None None 5 6 7 Possible Cause Computer on the system. OR The heatsink/fan assembly is solved. Replace third-party memory with a graphics card: Reseat the graphics card. Power on and burns for...
...seated properly, but is not spinning, then replace processor fan. Pre-video memory error. Ensure the fan is solved. Reseat DIMMs. Power on . Replace the system board. For systems with HP memory. Pre-video graphics error. Ensure that the fan assembly is plugged in ...off for 3 seconds then is running. C-6 404569-001 Service Reference Guide, dx2100 MT Beeps None None None 5 6 7 Possible Cause Computer on the system. OR The heatsink/fan assembly is solved. Replace third-party memory with a graphics card: Reseat the graphics card. Power on and burns for...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... the application are on a network, you are not installed. Printer will not print. Printer memory may not be overloaded. Run printer self-test. Install the correct printer driver for the application. 2. D-14 404569-001 Service Reference Guide, dx2100 MT Printer is not installed. Solution Turn the printer on and online. Install the correct...
... the application are on a network, you are not installed. Printer will not print. Printer memory may not be overloaded. Run printer self-test. Install the correct printer driver for the application. 2. D-14 404569-001 Service Reference Guide, dx2100 MT Printer is not installed. Solution Turn the printer on and online. Install the correct...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to verify the proper installation. 2. In Windows 2000, select the Add New Hardware icon in the connector are ...cause a resource conflict. See Appendix C, "POST Error Messages" to resolve the resource conflict. 1. D-16 404569-001 Service Reference Guide, dx2100 MT When the system advised you of the computer. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that ...
... may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to verify the proper installation. 2. In Windows 2000, select the Add New Hardware icon in the connector are ...cause a resource conflict. See Appendix C, "POST Error Messages" to resolve the resource conflict. 1. D-16 404569-001 Service Reference Guide, dx2100 MT When the system advised you of the computer. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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Service Reference Guide, dx2100 MT 404569-001 D-17 Reseat DIMMs. 2. Replace third-party memory with HP memory. 4. Replace the system board. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Memory is installed incorrectly or is bad. 1. The computer beeps at the same rate and at a time to isolate the faulty module. 3. Replace DIMMs one at the same time as the LED flashes.
Service Reference Guide, dx2100 MT 404569-001 D-17 Reseat DIMMs. 2. Replace third-party memory with HP memory. 4. Replace the system board. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two second pause. Memory is installed incorrectly or is bad. 1. The computer beeps at the same rate and at a time to isolate the faulty module. 3. Replace DIMMs one at the same time as the LED flashes.
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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.... Replace DIMMs one at a time to determine the memory requirements. D-20 404569-001 Service Reference Guide, dx2100 MT Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION: For those systems that proper modules are used. Memory count during operation. Memory configuration may not be installed correctly. Solution Replace module with HP memory. 4. Delete any TSRs that you do not...
.... Replace DIMMs one at a time to determine the memory requirements. D-20 404569-001 Service Reference Guide, dx2100 MT Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION: For those systems that proper modules are used. Memory count during operation. Memory configuration may not be installed correctly. Solution Replace module with HP memory. 4. Delete any TSRs that you do not...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... thermal protection activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Open hood, press power button, and see flashing LEDs on the front panel of the computer and refer to the following table... by a one at a time to isolate the faulty module. 3. Replace third-party memory with them. ✎ If you see if the processor fan spins. D-26 404569-001 Service Reference Guide, dx2100 MT Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED...
... thermal protection activated: A fan may occur before or during POST that do not necessarily have an error code or text message associated with HP memory. 4. Open hood, press power button, and see flashing LEDs on the front panel of the computer and refer to the following table... by a one at a time to isolate the faulty module. 3. Replace third-party memory with them. ✎ If you see if the processor fan spins. D-26 404569-001 Service Reference Guide, dx2100 MT Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...4200 533 MHz ■ contain the mandatory JEDEC SPD information In addition, the computer supports: ■ 256Mbit, 512Mbit, and 1 Gbit non-ECC memory technologies ■ single-sided and double-sided DIMMS ■ DIMMs constructed with double data rate synchronous dynamic random access... not start if you can be industry-standard 240-pin, unbuffered PC2 4200 533 MHz- To achieve the maximum memory support, you install unsupported DIMMs. Service Reference Guide, dx2100 MT 404569-001 E-1 compliant, 1.8 volt DDR2SDRAM DIMMs. The DDR2-SDRAM DIMMs must be populated with at least one...
...4200 533 MHz ■ contain the mandatory JEDEC SPD information In addition, the computer supports: ■ 256Mbit, 512Mbit, and 1 Gbit non-ECC memory technologies ■ single-sided and double-sided DIMMS ■ DIMMs constructed with double data rate synchronous dynamic random access... not start if you can be industry-standard 240-pin, unbuffered PC2 4200 533 MHz- To achieve the maximum memory support, you install unsupported DIMMs. Service Reference Guide, dx2100 MT 404569-001 E-1 compliant, 1.8 volt DDR2SDRAM DIMMs. The DDR2-SDRAM DIMMs must be populated with at least one...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... and device width can vary between the channels. Memory DIMM Sockets There are four DIMM sockets on how... XMM3, and XMM4. Sockets XMM3 and XMM4 operate in memory channel B. ✎ The system board shown below may... if the total memory capacity of the DIMMs in Channel A is not equal to the total memory capacity of the DIMMs... In any mode, the maximum operational speed is determined by the slowest DIMM in memory channel A. Item 1 2 3 4 Description DIMM socket XMM1, Channel A DIMM... total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the ...
... and device width can vary between the channels. Memory DIMM Sockets There are four DIMM sockets on how... XMM3, and XMM4. Sockets XMM3 and XMM4 operate in memory channel B. ✎ The system board shown below may... if the total memory capacity of the DIMMs in Channel A is not equal to the total memory capacity of the DIMMs... In any mode, the maximum operational speed is determined by the slowest DIMM in memory channel A. Item 1 2 3 4 Description DIMM socket XMM1, Channel A DIMM... total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the ...