HP xw series Workstations - Quick Reference Card
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... these resources: • Active Chat • Diagnose Problem or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. Refer to one or more content to click ...warranty is committed to the appropriate resource. Technical support Product data sheets RAID information Software, BIOS, and drivers For U.S. HP xw Workstation series Quick Reference Card Hewlett-Packard is not provided in printed format, you may request a printed copy from the list ...
... these resources: • Active Chat • Diagnose Problem or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. Refer to one or more content to click ...warranty is committed to the appropriate resource. Technical support Product data sheets RAID information Software, BIOS, and drivers For U.S. HP xw Workstation series Quick Reference Card Hewlett-Packard is not provided in printed format, you may request a printed copy from the list ...
HP xw series Workstations - Quick Reference Card (Arabic version)
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HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport •...
HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport •...
HP xw Workstation series Setup and Troubleshooting Guide
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HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
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... History tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and Security...
... History tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and Security...
HP xw Workstation series Setup and Troubleshooting Guide
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...troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. To extend a standard product warranty, seehttp://www.hp.com/hps/carepack. ENWW Product support 3 The following communication and diagnostic tools are also available: Refer to the workstation... Service and Technical Reference Guide for IT professionals. To locate an existing Care Pack, seehttp://www.hp.com/go /workstationsupport. HP Hardware Support Services Warranty information Location For online...
...troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. To extend a standard product warranty, seehttp://www.hp.com/hps/carepack. ENWW Product support 3 The following communication and diagnostic tools are also available: Refer to the workstation... Service and Technical Reference Guide for IT professionals. To locate an existing Care Pack, seehttp://www.hp.com/go /workstationsupport. HP Hardware Support Services Warranty information Location For online...
HP xw Workstation series Setup and Troubleshooting Guide
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Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. It includes information about its features including the operating system, power supply, ...Customer Notices. 4 Chapter 1 Locating HP resources ENWW From the Resources section, select See more . These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Select the desired...
Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. It includes information about its features including the operating system, power supply, ...Customer Notices. 4 Chapter 1 Locating HP resources ENWW From the Resources section, select See more . These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Select the desired...
HP xw Workstation series Setup and Troubleshooting Guide
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... let you isolate potential issues and determine if problems relate to access and use for HP Desktop and Workstation systems. These tools let you view information about the hardware configuration and perform hardware troubleshooting for a specific system 26 Chapter 5 Troubleshooting ENWW These diagnostics run outside the operating system by DVD, CD, or USB flash...
... let you isolate potential issues and determine if problems relate to access and use for HP Desktop and Workstation systems. These tools let you view information about the hardware configuration and perform hardware troubleshooting for a specific system 26 Chapter 5 Troubleshooting ENWW These diagnostics run outside the operating system by DVD, CD, or USB flash...
HP xw Workstation series Setup and Troubleshooting Guide
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...the system recognizes all the devices installed on the workstation and if the devices function properly. NOTE: HP Vision Diagnostics may not detect third-party devices.. same diagnostics modules used in factory ● Easy to troubleshoot system issues. From the Survey tab, you ...view information about the workstation. Other tabs provide additional information, including diagnostic test options and test results. Invoke HP Vision Diagnostics to an HTML file. ENWW Self-troubleshooting with restore media Please...
...the system recognizes all the devices installed on the workstation and if the devices function properly. NOTE: HP Vision Diagnostics may not detect third-party devices.. same diagnostics modules used in factory ● Easy to troubleshoot system issues. From the Survey tab, you ...view information about the workstation. Other tabs provide additional information, including diagnostic test options and test results. Invoke HP Vision Diagnostics to an HTML file. ENWW Self-troubleshooting with restore media Please...
HP xw Workstation series Setup and Troubleshooting Guide
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... various hardware components in the text box, and then press Enter. 5. If you agree with the terms. The HP Vision Diagnostics utility launches and displays the Survey tab. 28 Chapter 5 Troubleshooting ENWW Go to a CD, DVD, or USB flash drive. Enter your operating system. 6. After the .iso... flash drive (recommended for faster performance) or use the Computer Setup (F10) utility to change the boot order. Shut down the workstation. 11. The system boots into the workstation while it is faster than using a CD or DVD, and it accommodates both Memory and Vision diagnostics. 13. Hence...
... various hardware components in the text box, and then press Enter. 5. If you agree with the terms. The HP Vision Diagnostics utility launches and displays the Survey tab. 28 Chapter 5 Troubleshooting ENWW Go to a CD, DVD, or USB flash drive. Enter your operating system. 6. After the .iso... flash drive (recommended for faster performance) or use the Computer Setup (F10) utility to change the boot order. Shut down the workstation. 11. The system boots into the workstation while it is faster than using a CD or DVD, and it accommodates both Memory and Vision diagnostics. 13. Hence...
HP xw Workstation series Setup and Troubleshooting Guide
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... menu appears. 2. Use the operating system to troubleshoot workstation memory. Follow the prompts to troubleshoot the workstation. Enable a workstation boot from a CD, a separate boot CD will be used to access the HP Vision Diagnostics utilities included in the workstation software. Follow the HP Vision Field Diagnostic prompts to troubleshoot the workstation. Hence, HP recommends that is booted from DVD. 4. In the...
... menu appears. 2. Use the operating system to troubleshoot workstation memory. Follow the prompts to troubleshoot the workstation. Enable a workstation boot from a CD, a separate boot CD will be used to access the HP Vision Diagnostics utilities included in the workstation software. Follow the HP Vision Field Diagnostic prompts to troubleshoot the workstation. Hence, HP recommends that is booted from DVD. 4. In the...
HP xw Workstation series Setup and Troubleshooting Guide
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..., modem, and Bluetooth ports and devices. ● Graphics - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW If available, this button will close HP Vision Diagnostic application and reboot your entire system. ● Save button - gives limited configuration data for the...control related information such as all Categories. ● Architecture - The amount of View Level and Category. User interface The HP Vision Diagnostics application provides six major functions, accessible through Tabs. Survey tab The Survey tab shows your system hardware information,...
..., modem, and Bluetooth ports and devices. ● Graphics - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW If available, this button will close HP Vision Diagnostic application and reboot your entire system. ● Save button - gives limited configuration data for the...control related information such as all Categories. ● Architecture - The amount of View Level and Category. User interface The HP Vision Diagnostics application provides six major functions, accessible through Tabs. Survey tab The Survey tab shows your system hardware information,...
HP xw Workstation series Setup and Troubleshooting Guide
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● Miscellaneous - List any devices or data that don't belong to any RAID arrays. ● System - ENWW Self-troubleshooting with HP Vision Diagnostics 31 Shows information about system board devices such as any other Category. ● Processors - Shows system processors. ● Storage - Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as fans and cables.
● Miscellaneous - List any devices or data that don't belong to any RAID arrays. ● System - ENWW Self-troubleshooting with HP Vision Diagnostics 31 Shows information about system board devices such as any other Category. ● Processors - Shows system processors. ● Storage - Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as fans and cables.
HP xw Workstation series Setup and Troubleshooting Guide
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...to complete. You cannot change test parameters. ● Custom - For advanced users only! To test the memory in your workstation, exit HP Vision Field Diagnostic, boot to either Number of loops to stop test execution as soon as one error is complete. Check... Total test time (hours:minutes) - The following options are displayed when testing is encountered. HP Vision Diagnostics will automatically switch to the Status tab in minutes. 32 Chapter 5 Troubleshooting ENWW To begin testing: 1. Performs all available diagnostics. The diagnostic software prompts you want the...
...to complete. You cannot change test parameters. ● Custom - For advanced users only! To test the memory in your workstation, exit HP Vision Field Diagnostic, boot to either Number of loops to stop test execution as soon as one error is complete. Check... Total test time (hours:minutes) - The following options are displayed when testing is encountered. HP Vision Diagnostics will automatically switch to the Status tab in minutes. 32 Chapter 5 Troubleshooting ENWW To begin testing: 1. Performs all available diagnostics. The diagnostic software prompts you want the...
HP xw Workstation series Setup and Troubleshooting Guide
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When the tests finish, the Status tab shows whether the devices passed or failed. 6. Click the Start Test button to display detailed information and recommended actions. If errors are found, go to the Errors tab to begin the testing. ENWW Self-troubleshooting with HP Vision Diagnostics 33 5. This displays the Status tab, which lets you monitor the progress of the tests.
When the tests finish, the Status tab shows whether the devices passed or failed. 6. Click the Start Test button to display detailed information and recommended actions. If errors are found, go to the Errors tab to begin the testing. ENWW Self-troubleshooting with HP Vision Diagnostics 33 5. This displays the Status tab, which lets you monitor the progress of the tests.
HP xw Workstation series Setup and Troubleshooting Guide
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... no pass or fail conclusion can be saved as any errors found . ● The Reason section describes the likely cause of the error. 34 Chapter 5 Troubleshooting ENWW when the test scenario has been explicitly canceled, in the Test panel. ● Test Time - Shows the total time elapsed since the beginning of...
... no pass or fail conclusion can be saved as any errors found . ● The Reason section describes the likely cause of the error. 34 Chapter 5 Troubleshooting ENWW when the test scenario has been explicitly canceled, in the Test panel. ● Test Time - Shows the total time elapsed since the beginning of...
HP xw Workstation series Setup and Troubleshooting Guide
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... The Clear Errors button will give a recommended action that should be launched from the boot menu. ● The HP Support section provides information on the HP Memory Test application that may appear in the Errors tab. ● The Memory test tab section provides information on ...clear the contents of the Error Log. ENWW Self-troubleshooting with a hardware failure, please be saved as the HP Vision Field Diagnostic application version information on your computer. When contacting the HP Support Center for assistance with HP Vision Diagnostics 35 The contents of the Error Log...
... The Clear Errors button will give a recommended action that should be launched from the boot menu. ● The HP Support section provides information on the HP Memory Test application that may appear in the Errors tab. ● The Memory test tab section provides information on ...clear the contents of the Error Log. ENWW Self-troubleshooting with a hardware failure, please be saved as the HP Vision Field Diagnostic application version information on your computer. When contacting the HP Support Center for assistance with HP Vision Diagnostics 35 The contents of the Error Log...
HP xw Workstation series Setup and Troubleshooting Guide
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Self-troubleshooting with HP Insight Diagnostics (only available for troubleshooting. HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for the HP xw9400 Workstation) HP Insight Diagnostics is an offline diagnostic utility that enhances the Windows XP Help and Support Center Help feature. E-support Online access and support resources include...
Self-troubleshooting with HP Insight Diagnostics (only available for troubleshooting. HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for the HP xw9400 Workstation) HP Insight Diagnostics is an offline diagnostic utility that enhances the Windows XP Help and Support Center Help feature. E-support Online access and support resources include...
HP xw Workstation series Setup and Troubleshooting Guide
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.../support/workstation_manuals-Provides the latest online documentation. ● http://www.hp.com/go/workstationsupport-Provides technical support information for example, HP Workstation xw6000), select See more information about the computer and pass it to HP over the Web. For more ... 4. When you troubleshoot problems with your workstation. When you submit a support ticket, you are also available...
.../support/workstation_manuals-Provides the latest online documentation. ● http://www.hp.com/go/workstationsupport-Provides technical support information for example, HP Workstation xw6000), select See more information about the computer and pass it to HP over the Web. For more ... 4. When you troubleshoot problems with your workstation. When you submit a support ticket, you are also available...
HP xw Workstation series Setup and Troubleshooting Guide
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...added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW There might be connected to the source selected as an updated BIOS version that the workstation and monitor are plugged into the network connection. The blinking... down the system by pressing and holding the power button for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. Product Change Notifications Product Change Notifications (PCNs) are proactive notifications for information on interpreting ...
...added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW There might be connected to the source selected as an updated BIOS version that the workstation and monitor are plugged into the network connection. The blinking... down the system by pressing and holding the power button for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. Product Change Notifications Product Change Notifications (PCNs) are proactive notifications for information on interpreting ...
HP xw Workstation series Setup and Troubleshooting Guide
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...do so, right-click the desktop, then click Properties to ensure that came with the graphics controller utility or the documentation that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ●...resolve the general problems described in the Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. Additional troubleshooting information is turned on troubleshooting problems that runs automatically when the system is available in this section. General problems ...
...do so, right-click the desktop, then click Properties to ensure that came with the graphics controller utility or the documentation that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ●...resolve the general problems described in the Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. Additional troubleshooting information is turned on troubleshooting problems that runs automatically when the system is available in this section. General problems ...