HP xw Workstation series Setup and Troubleshooting Guide
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Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
HP xw Workstation series Setup and Troubleshooting Guide
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To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the workstation.
To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the workstation.
HP xw Workstation series Setup and Troubleshooting Guide
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...of these ports, it in the manufacturing process. If the system beeps, then your keyboard is connected to the Diagnostic lights and audible (beep) codes section of this document for instructions. ● Be sure that the workstation is turned on . ● Verify that all cables for loose ...or incorrect connections. ● Wake the workstation by pressing and holding the power button for at : http://www.hp.com/go /quickspecs...
...of these ports, it in the manufacturing process. If the system beeps, then your keyboard is connected to the Diagnostic lights and audible (beep) codes section of this document for instructions. ● Be sure that the workstation is turned on . ● Verify that all cables for loose ...or incorrect connections. ● Wake the workstation by pressing and holding the power button for at : http://www.hp.com/go /quickspecs...
HP xw Workstation series Setup and Troubleshooting Guide
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... well as part of data. 3. See Diagnostic lights and audible (beep) codes on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). To reconfigure the power button to integrate the device with other devices. Power switch of the workstation. Manually turn on . were used in the upgrade or memory modules were installed...
... well as part of data. 3. See Diagnostic lights and audible (beep) codes on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). To reconfigure the power button to integrate the device with other devices. Power switch of the workstation. Manually turn on . were used in the upgrade or memory modules were installed...
HP xw Workstation series Setup and Troubleshooting Guide
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...RAM mode (select models only) or normal Suspend mode. Contact HP for assistance. 4. Reseat the processor. Three beeps. Power failure (power supply CAUTION: Internal components might be powered even when the is overloaded) system is spinning. Green Power LED blinks every two seconds.** No beeps. Workstation in Suspend to No beeps...Open the access panel and ensure the following LED activity and beeps, the beeps are not blocked and the cooling or not turning. Table 5-3 Diagnostic lights and audible codes Activity Possible cause Recommended action Green Power LED On. Green ...
...RAM mode (select models only) or normal Suspend mode. Contact HP for assistance. 4. Reseat the processor. Three beeps. Power failure (power supply CAUTION: Internal components might be powered even when the is overloaded) system is spinning. Green Power LED blinks every two seconds.** No beeps. Workstation in Suspend to No beeps...Open the access panel and ensure the following LED activity and beeps, the beeps are not blocked and the cooling or not turning. Table 5-3 Diagnostic lights and audible codes Activity Possible cause Recommended action Green Power LED On. Green ...
HP xw Workstation series Setup and Troubleshooting Guide
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... problem might be powered even when the system is off. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Six beeps. Clear CMOS. Contact HP for assistance. Check if a device is off and replace one device at a time to...POST, power off . Contact HP for detailed information on the system board. To prevent damage, disconnect the workstation power cord before you remove a component. 1. The problem might be on clearing CMOS. 2. Five beeps. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause...
... problem might be powered even when the system is off. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Six beeps. Clear CMOS. Contact HP for assistance. Check if a device is off and replace one device at a time to...POST, power off . Contact HP for detailed information on the system board. To prevent damage, disconnect the workstation power cord before you remove a component. 1. The problem might be on clearing CMOS. 2. Five beeps. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause...
HP xw Workstation series Setup and Troubleshooting Guide
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Contact HP for detailed information on clearing CMOS. 2. Red Power LED blinks nine System powers on green then: 1. Nine beeps. ● The problem might be on the system board. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Remove the ... spins and the BIST* LED lights, the power supply is plugged into a working AC outlet. 2. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. SoftPaq is...
Contact HP for detailed information on clearing CMOS. 2. Red Power LED blinks nine System powers on green then: 1. Nine beeps. ● The problem might be on the system board. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Remove the ... spins and the BIST* LED lights, the power supply is plugged into a working AC outlet. 2. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. SoftPaq is...
HP xw4600 Workstation - Service and Technical Reference Guide
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... keyboard or the power button. At startup ● Verify that the workstation and monitor are located at least four seconds, then press the power button again to the Diagnostic lights and audible (beep) codes section of this document for information on the front of general suggestions that... the power button to the Hardware installation problems section of the change in the scroll list to the change taking further action. ENWW HP troubleshooting resources and tools 109 The latest PCNs are plugged into a working electrical outlet. ● Remove all cables for blinking LEDs ...
... keyboard or the power button. At startup ● Verify that the workstation and monitor are located at least four seconds, then press the power button again to the Diagnostic lights and audible (beep) codes section of this document for information on the front of general suggestions that... the power button to the Hardware installation problems section of the change in the scroll list to the change taking further action. ENWW HP troubleshooting resources and tools 109 The latest PCNs are plugged into a working electrical outlet. ● Remove all cables for blinking LEDs ...
HP xw4600 Workstation - Service and Technical Reference Guide
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...on. Press the power button. Replace the system board. Verify that the workstation is properly connected to the inline front panel I/O device assembly connector. 3. c. Select your workstation from the HP support site. OR Press the power button. Open the access panel and ...plugged into a working AC outlet. 2. ENWW Customer Self Help 111 Diagnostic LED codes NOTE: Workstation beeps are emitted from the system board. The flashing lights and beeps repeat for your workstation model, operating system, and language, and then click Find Available SoftPaqs. Replace...
...on. Press the power button. Replace the system board. Verify that the workstation is properly connected to the inline front panel I/O device assembly connector. 3. c. Select your workstation from the HP support site. OR Press the power button. Open the access panel and ...plugged into a working AC outlet. 2. ENWW Customer Self Help 111 Diagnostic LED codes NOTE: Workstation beeps are emitted from the system board. The flashing lights and beeps repeat for your workstation model, operating system, and language, and then click Find Available SoftPaqs. Replace...
HP xw4600 Workstation - Service and Technical Reference Guide
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Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 2 times (once per second), then a 2-second pause, and then 3 beeps Processor not installed 1. Open the access panel, press power button, and determine whether the ..., and then 7 beeps System board failure (ROM detected a failure before video). Replace memory modules one at a time to ensure all internal power supply cables from the system board. For systems with HP memory. 4. Reseat the graphic card. Power on the workstation. 2. Ensure that ...
Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 2 times (once per second), then a 2-second pause, and then 3 beeps Processor not installed 1. Open the access panel, press power button, and determine whether the ..., and then 7 beeps System board failure (ROM detected a failure before video). Replace memory modules one at a time to ensure all internal power supply cables from the system board. For systems with HP memory. 4. Reseat the graphic card. Power on the workstation. 2. Ensure that ...
HP xw4600 Workstation - Service and Technical Reference Guide
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...driver is installed properly. Blinks red 9 times (once per second), then a 2-second pause, and then 8 beeps Invalid ROM based on the hard drive. Workstation date and time display is hot. 1. Press the Num Lock key. Processor is incorrect. Solving minor problems Table... Replace the system board. Replace the system board. 2. Restart the workstation using The Num Lock key might need replacement. 1. Cursor does not move using the power button. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and ...
...driver is installed properly. Blinks red 9 times (once per second), then a 2-second pause, and then 8 beeps Invalid ROM based on the hard drive. Workstation date and time display is hot. 1. Press the Num Lock key. Processor is incorrect. Solving minor problems Table... Replace the system board. Replace the system board. 2. Restart the workstation using The Num Lock key might need replacement. 1. Cursor does not move using the power button. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and ...