Limited Warranty and Support Guide
Page 7
... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP will be uninterrupted or error-free. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus...
... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP will be uninterrupted or error-free. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus...
Limited Warranty and Support Guide
Page 8
... employ available support technologies provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that all manufacturer's labels (such as serial numbers) are the types of warranty support service that customer self repair is the appropriate method of warranty service. Customer Self Repair Warranty Service In countries/regions where it back to your hardware. The defective part must prepay...
... employ available support technologies provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that all manufacturer's labels (such as serial numbers) are the types of warranty support service that customer self repair is the appropriate method of warranty service. Customer Self Repair Warranty Service In countries/regions where it back to your hardware. The defective part must prepay...
Limited Warranty and Support Guide - Refurbished
Page 7
... REMOVABLE STORAGE MEDIA. Limitation of HP. This Limited Warranty does not apply to expendable or consumable parts and does not extend to follow the instructions intended for your own installation of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. No change...
... REMOVABLE STORAGE MEDIA. Limitation of HP. This Limited Warranty does not apply to expendable or consumable parts and does not extend to follow the instructions intended for your own installation of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. No change...
User Guide
Page 3
... HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...10 Computer Orientation ...10 Computer Swivel...11 Wireless Keyboard and Mouse...11 Synchronizing the wireless keyboard or mouse 12 USB Keyboard and Mouse ...12 Ambient Light...13 Adding Hardware and Software 13 Determining whether your system is 64-bit or 32-bit 13 Optical Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows Media Center...
... HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...10 Computer Orientation ...10 Computer Swivel...11 Wireless Keyboard and Mouse...11 Synchronizing the wireless keyboard or mouse 12 USB Keyboard and Mouse ...12 Ambient Light...13 Adding Hardware and Software 13 Determining whether your system is 64-bit or 32-bit 13 Optical Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows Media Center...
User Guide
Page 6
.... Hardware features. Recover factory settings. Get up your computer. Connect to view it. On the HP TouchSmart home page, tap the Tutorials tile to open it, and then tap a tutorial to the Internet. Connect a television signal. Learn how to make your computer model. Troubleshoot the most common computer hardware and software issues. Or, visit www.hp.com/supportvideos (English only) User Guide (this guide) Help and Support Tap the Windows Start button...
.... Hardware features. Recover factory settings. Get up your computer. Connect to view it. On the HP TouchSmart home page, tap the Tutorials tile to open it, and then tap a tutorial to the Internet. Connect a television signal. Learn how to make your computer model. Troubleshoot the most common computer hardware and software issues. Or, visit www.hp.com/supportvideos (English only) User Guide (this guide) Help and Support Tap the Windows Start button...
User Guide
Page 11
..., DVD+/-R/RW and DVD+/-R dual layer (DL). I USB ports Connect USB devices (USB 2.0) such as printers, external hard drive disks, digital cameras, and MP3 players. Or, if the computer is designed to provide a clean sound by copyright law. Item Description (continued) D Microphone array Use the built-in , high-quality stereo speakers for a powerful media experience when listening to music, or when watching your home videos and DVDs. The diagram shows the internal location...
..., DVD+/-R/RW and DVD+/-R dual layer (DL). I USB ports Connect USB devices (USB 2.0) such as printers, external hard drive disks, digital cameras, and MP3 players. Or, if the computer is designed to provide a clean sound by copyright law. Item Description (continued) D Microphone array Use the built-in , high-quality stereo speakers for a powerful media experience when listening to music, or when watching your home videos and DVDs. The diagram shows the internal location...
User Guide
Page 14
... input. C Optical disc drive Indicates optical disc drive is visible from the back of the computer. (select models only) G Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that a card has read or write capacity. A flashing LED indicates that a card is inserted with your computer is working with no card is flashing, do not remove your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. Item Function (continued) K S-Video In (TV...
... input. C Optical disc drive Indicates optical disc drive is visible from the back of the computer. (select models only) G Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that a card has read or write capacity. A flashing LED indicates that a card is inserted with your computer is working with no card is flashing, do not remove your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. Item Function (continued) K S-Video In (TV...
User Guide
Page 20
... Open Network and Sharing Center. When the window opens, select Set up a new connection or network, and then follow the onscreen instructions. Connecting to the Internet Your HP TouchSmart PC is shown here. NOTE: A DSL wall connection is designed to support a wireless (select models only) or wired LAN that you can use to access your computer to other devices, such as printers and other end to the network. For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN...
... Open Network and Sharing Center. When the window opens, select Set up a new connection or network, and then follow the onscreen instructions. Connecting to the Internet Your HP TouchSmart PC is shown here. NOTE: A DSL wall connection is designed to support a wireless (select models only) or wired LAN that you can use to access your computer to other devices, such as printers and other end to the network. For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN...
User Guide
Page 25
... the set -top box. Windows Media Center setup wizard Select models only 1 Tap the Start button, tap All Programs, and then tap Windows Media Center. 2 Follow the onscreen instructions to set -top box. When you use the remote control, point it enables the remote control to work with your TV tuner and Windows Media Center TV program guide. The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set -top box (C). C D A E B 1 Connect the...
... the set -top box. Windows Media Center setup wizard Select models only 1 Tap the Start button, tap All Programs, and then tap Windows Media Center. 2 Follow the onscreen instructions to set -top box. When you use the remote control, point it enables the remote control to work with your TV tuner and Windows Media Center TV program guide. The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set -top box (C). C D A E B 1 Connect the...
User Guide
Page 57
...following section, "Updating drivers"). Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "System Recovery" on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to an earlier version of the driver if the new one does not solve your hard disk drive. Software program and hardware driver reinstallation (See...
...following section, "Updating drivers"). Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "System Recovery" on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to an earlier version of the driver if the new one does not solve your hard disk drive. Software program and hardware driver reinstallation (See...
User Guide
Page 66
... 27 opening 27 start button 5 updating the computer software 44 using the software 27 what is it 27 I Internet connection 14 IR emitter cable connecting to a set-top box 19 cable connecting to computer 19 port 7 IR receiver, remote control 5 iTunes 35 K Kensington security lock 7, 24 keyboard and mouse about 11 receiver LED 8 receiver location 7 troubleshooting 12 L LAN (local area network) 14 antenna features 5 connecting to the Internet 7 light, ambient 13 local area network (LAN) 14 lock, security 7 M memory card reader card types 6 features 6 LED...
... 27 opening 27 start button 5 updating the computer software 44 using the software 27 what is it 27 I Internet connection 14 IR emitter cable connecting to a set-top box 19 cable connecting to computer 19 port 7 IR receiver, remote control 5 iTunes 35 K Kensington security lock 7, 24 keyboard and mouse about 11 receiver LED 8 receiver location 7 troubleshooting 12 L LAN (local area network) 14 antenna features 5 connecting to the Internet 7 light, ambient 13 local area network (LAN) 14 lock, security 7 M memory card reader card types 6 features 6 LED...
User Guide
Page 67
... with Windows Media Center 18 sleep mode 14 slideshows, making 33 software reinstalling 52 repairing 51 updating 44 upgrading 13 software programs DVD Play 44 songs, deleting 36 SoundMAX connecting speakers 21 enabling digital speaker or audio receiver 21 microphones 22 speaker volume 21 speakers 5 adjusting volume 21 connecting 21 connecting digital or audio receiver 20 features 5 support information vi support tutorials vi, 31 S-Video adapter 18 S-Video cable 3 S-Video In 18 swivel, computer 11 synchronizing keyboard or mouse 12 system recovery...
... with Windows Media Center 18 sleep mode 14 slideshows, making 33 software reinstalling 52 repairing 51 updating 44 upgrading 13 software programs DVD Play 44 songs, deleting 36 SoundMAX connecting speakers 21 enabling digital speaker or audio receiver 21 microphones 22 speaker volume 21 speakers 5 adjusting volume 21 connecting 21 connecting digital or audio receiver 20 features 5 support information vi support tutorials vi, 31 S-Video adapter 18 S-Video cable 3 S-Video In 18 swivel, computer 11 synchronizing keyboard or mouse 12 system recovery...
User Guide (European English Only)
Page 3
... HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...10 Computer Orientation ...10 Computer Swivel...11 Wireless Keyboard and Mouse...11 Synchronizing the wireless keyboard or mouse 12 USB Keyboard and Mouse ...12 Ambient Light...13 Adding Hardware and Software 13 Determining whether your system is 64-bit or 32-bit 13 Optical Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows Media Center...
... HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...10 Computer Orientation ...10 Computer Swivel...11 Wireless Keyboard and Mouse...11 Synchronizing the wireless keyboard or mouse 12 USB Keyboard and Mouse ...12 Ambient Light...13 Adding Hardware and Software 13 Determining whether your system is 64-bit or 32-bit 13 Optical Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows Media Center...
User Guide (European English Only)
Page 11
... sound for your webcam videos, and to use of our products for quick access to your music, photos, videos, or the Web. H CD/DVD Eject button Press the Eject button to open your HP TouchSmart software. I USB ports Connect USB devices (USB 2.0) such as printers, external hard drive disks, digital cameras, and MP3 players. The wireless LAN supports IEEE 802.11 b/g/n. Burn CDs, DVDs, and Blu-ray discs (select models only).* Read and write DVD-RAM, CD-R/RW, DVD+/-R/RW and DVD+/-R dual...
... sound for your webcam videos, and to use of our products for quick access to your music, photos, videos, or the Web. H CD/DVD Eject button Press the Eject button to open your HP TouchSmart software. I USB ports Connect USB devices (USB 2.0) such as printers, external hard drive disks, digital cameras, and MP3 players. The wireless LAN supports IEEE 802.11 b/g/n. Burn CDs, DVDs, and Blu-ray discs (select models only).* Read and write DVD-RAM, CD-R/RW, DVD+/-R/RW and DVD+/-R dual...
User Guide (European English Only)
Page 14
...: blue indicates power on your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. The LED is in Windows Media Center. A solid LED indicates that a card is inserted with your memory card. C Optical disc drive Indicates optical disc drive is visible from the back of the computer. (select models only) G Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that there is inserted. When the LED is working with no card is memory card activity, and...
...: blue indicates power on your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. The LED is in Windows Media Center. A solid LED indicates that a card is inserted with your memory card. C Optical disc drive Indicates optical disc drive is visible from the back of the computer. (select models only) G Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that there is inserted. When the LED is working with no card is memory card activity, and...
User Guide (European English Only)
Page 57
Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for fixing your hard disk drive. Restores your computer configuration to a configuration that enables your computer works improperly or stops because of a driver, click Rollback Driver, and then follow the onscreen instructions. Erases and reformats the hard disk drive, deleting all data...
Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for fixing your hard disk drive. Restores your computer configuration to a configuration that enables your computer works improperly or stops because of a driver, click Rollback Driver, and then follow the onscreen instructions. Erases and reformats the hard disk drive, deleting all data...
User Guide (European English Only)
Page 66
... 27 opening 27 start button 5 updating the computer software 44 using the software 27 what is it 27 I Internet connection 14 IR emitter cable connecting to a set-top box 19 cable connecting to computer 19 port 7 IR receiver, remote control 5 iTunes 35 K Kensington security lock 7, 24 keyboard and mouse about 11 receiver LED 8 receiver location 7 troubleshooting 12 L LAN (local area network) 14 antenna features 5 connecting to the Internet 7 light, ambient 13 local area network (LAN) 14 lock, security 7 M memory card reader card types 6 features 6 LED...
... 27 opening 27 start button 5 updating the computer software 44 using the software 27 what is it 27 I Internet connection 14 IR emitter cable connecting to a set-top box 19 cable connecting to computer 19 port 7 IR receiver, remote control 5 iTunes 35 K Kensington security lock 7, 24 keyboard and mouse about 11 receiver LED 8 receiver location 7 troubleshooting 12 L LAN (local area network) 14 antenna features 5 connecting to the Internet 7 light, ambient 13 local area network (LAN) 14 lock, security 7 M memory card reader card types 6 features 6 LED...
User Guide (European English Only)
Page 67
... with Windows Media Center 18 sleep mode 14 slideshows, making 33 software reinstalling 52 repairing 51 updating 44 upgrading 13 software programs DVD Play 44 songs, deleting 36 SoundMAX connecting speakers 21 enabling digital speaker or audio receiver 21 microphones 22 speaker volume 21 speakers 5 adjusting volume 21 connecting 21 connecting digital or audio receiver 20 features 5 support information vi support tutorials vi, 31 S-Video adapter 18 S-Video cable 3 S-Video In 18 swivel, computer 11 synchronizing keyboard or mouse 12 system recovery...
... with Windows Media Center 18 sleep mode 14 slideshows, making 33 software reinstalling 52 repairing 51 updating 44 upgrading 13 software programs DVD Play 44 songs, deleting 36 SoundMAX connecting speakers 21 enabling digital speaker or audio receiver 21 microphones 22 speaker volume 21 speakers 5 adjusting volume 21 connecting 21 connecting digital or audio receiver 20 features 5 support information vi support tutorials vi, 31 S-Video adapter 18 S-Video cable 3 S-Video In 18 swivel, computer 11 synchronizing keyboard or mouse 12 system recovery...
Getting Started Guide
Page 5
... computer model. ● Order parts and find additional troubleshooting help. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Under Action Center, tap Find and fix problems (troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for...
... computer model. ● Order parts and find additional troubleshooting help. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Under Action Center, tap Find and fix problems (troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for...
Getting Started Guide
Page 29
... to open the Device Manager window. 3. Updating drivers A driver is the easiest way to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see System Recovery on page 29) - Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Restores the software (if it on again. To repair software problems, try these methods: ● Turn the...
... to open the Device Manager window. 3. Updating drivers A driver is the easiest way to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see System Recovery on page 29) - Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Restores the software (if it on again. To repair software problems, try these methods: ● Turn the...