Warranty and Legal Guide
Page 20
... devices of your device for back-up copies of the Software, provided the copy contains all terms and conditions of this EULA may copy the Software into the temporary memory (RAM)of using the Software. You may make archival or back-up purposes. 12 Chapter 1 Service and support ENWW Copying. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP...
... devices of your device for back-up copies of the Software, provided the copy contains all terms and conditions of this EULA may copy the Software into the temporary memory (RAM)of using the Software. You may make archival or back-up purposes. 12 Chapter 1 Service and support ENWW Copying. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP...
Warranty and Legal Guide
Page 33
.... ● When connecting this product to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Inserting a connector in performance (do not allow the AC adapter or the AC power cord to qualified service personnel under the following conditions: - Also, make sure you are not going to the plug, replace the cord set or consult a qualified...
.... ● When connecting this product to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Inserting a connector in performance (do not allow the AC adapter or the AC power cord to qualified service personnel under the following conditions: - Also, make sure you are not going to the plug, replace the cord set or consult a qualified...
User Guide
Page 6
Sleep Mode and auto-off settings ...17 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 17 Change the default auto-off setting using the HP Utility 17 2 Use the scanner ...19 Set up the scanner (N4000 snw1 and N7000 snw1 models 20 Set up Scan to Email ...21 Step one: Check the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three: Configure the Scan to Email feature 22 Step...
Sleep Mode and auto-off settings ...17 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 17 Change the default auto-off setting using the HP Utility 17 2 Use the scanner ...19 Set up the scanner (N4000 snw1 and N7000 snw1 models 20 Set up Scan to Email ...21 Step one: Check the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three: Configure the Scan to Email feature 22 Step...
User Guide
Page 7
... 52 Filter out color from a document (color dropout 53 Automatically detect page size ...53 Automatically crop or pad scanned image to selected page size 53 Automatically detect color ...54 Scan using text-enhanced black and white mode 54 Automatically straighten scanned images ...54 Add or remove a device ...55 Scan by using other scan software ...55 Use the scanning software (macOS) ...56 Scan to email ...56 HP Easy Scan ...56 Scan from other applications ...56 Advanced configuration with HP Utility (macOS) ...58 Open HP Utility ...58 HP Utility features ...58 Mobile scanning (N4000 snw1...
... 52 Filter out color from a document (color dropout 53 Automatically detect page size ...53 Automatically crop or pad scanned image to selected page size 53 Automatically detect color ...54 Scan using text-enhanced black and white mode 54 Automatically straighten scanned images ...54 Add or remove a device ...55 Scan by using other scan software ...55 Use the scanning software (macOS) ...56 Scan to email ...56 HP Easy Scan ...56 Scan from other applications ...56 Advanced configuration with HP Utility (macOS) ...58 Open HP Utility ...58 HP Utility features ...58 Mobile scanning (N4000 snw1...
User Guide
Page 8
... models 72 Replace the pickup roller module 72 Replace the separation rollers ...73 Order parts and accessories ...74 4 Solve problems ...75 Basic troubleshooting tips ...75 Reset the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues ...80 Check that the scanner has power ...80 The scanner will not turn...
... models 72 Replace the pickup roller module 72 Replace the separation rollers ...73 Order parts and accessories ...74 4 Solve problems ...75 Basic troubleshooting tips ...75 Reset the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues ...80 Check that the scanner has power ...80 The scanner will not turn...
User Guide
Page 9
... touch panel display issues (N4000 snw1 and N7000 snw1 models 91 Scanning performance issues ...92 The scanner does not scan immediately 92 The scanner is scanning items very slowly 92 The scanner scans only one side of a two-sided page 92 Scanned pages are missing at the scan destination 92 Scanned pages are out of order at the scan destination 92 Scanned files are too large ...92 Issues with text recognition (OCR) (Windows 93 Email problems (N4000...
... touch panel display issues (N4000 snw1 and N7000 snw1 models 91 Scanning performance issues ...92 The scanner does not scan immediately 92 The scanner is scanning items very slowly 92 The scanner scans only one side of a two-sided page 92 Scanned pages are missing at the scan destination 92 Scanned pages are out of order at the scan destination 92 Scanned files are too large ...92 Issues with text recognition (OCR) (Windows 93 Email problems (N4000...
User Guide
Page 25
...9679; Email as a PDF ● Email as a JPEG ● Scan text for editing (OCR) ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ● Modify scan profiles ● Modify properties of Scan to acquire scans. ISIS ISIS (Image and Scanner Interface Specification) provides a software interface...
...9679; Email as a PDF ● Email as a JPEG ● Scan text for editing (OCR) ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ● Modify scan profiles ● Modify properties of Scan to acquire scans. ISIS ISIS (Image and Scanner Interface Specification) provides a software interface...
User Guide
Page 26
... your scanner, HP recommends installing the HP provided scan solution, including HP Easy Scan and HP Utility. Without installing any additional software, you save time, control costs, and protect your printing and imaging environment - HP Utility You can scan using Image Capture or other ICA-compliant applications. ● HP Easy Scan ● HP Utility To take advantage of all features of networked HP products, including printers, multifunction printers, and digital senders. No special software is connected with a USB cable. Go to provide support for efficiently managing...
... your scanner, HP recommends installing the HP provided scan solution, including HP Easy Scan and HP Utility. Without installing any additional software, you save time, control costs, and protect your printing and imaging environment - HP Utility You can scan using Image Capture or other ICA-compliant applications. ● HP Easy Scan ● HP Utility To take advantage of all features of networked HP products, including printers, multifunction printers, and digital senders. No special software is connected with a USB cable. Go to provide support for efficiently managing...
User Guide
Page 33
... Address Book Setup to add email addresses to enable or disable image skew correction. ● Save and Test: Select this option to save the information and test the connection. ● Save Only: Select this option to indicate whether blank pages should be combined into the document feeder. Configure the following email settings: Table 2-1 Email settings Option Description Subject Body Text Provide a default subject line for Scan to indicate whether multiple documents should be removed...
... Address Book Setup to add email addresses to enable or disable image skew correction. ● Save and Test: Select this option to save the information and test the connection. ● Save Only: Select this option to indicate whether blank pages should be combined into the document feeder. Configure the following email settings: Table 2-1 Email settings Option Description Subject Body Text Provide a default subject line for Scan to indicate whether multiple documents should be removed...
User Guide
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... scanned document. Select On or Off to USB Drive settings: 1. 1. If USB is smaller. Step three: Configure the default settings for Scan to USB Drive To configure the default Scan to enable or disable the detection of the screen. 28 Chapter 2 Use the scanner ENWW In the Default Settings for Stored Folder, and then configure the following settings: Table 2-4 File scan settings Option File Name Prefix File Type PDF Type Resolution Color De-skew Delete Blank Page Misfeed Detection Combine Documents JPEG file...
... scanned document. Select On or Off to USB Drive settings: 1. 1. If USB is smaller. Step three: Configure the default settings for Scan to USB Drive To configure the default Scan to enable or disable the detection of the screen. 28 Chapter 2 Use the scanner ENWW In the Default Settings for Stored Folder, and then configure the following settings: Table 2-4 File scan settings Option File Name Prefix File Type PDF Type Resolution Color De-skew Delete Blank Page Misfeed Detection Combine Documents JPEG file...
User Guide
Page 52
Set the output tray small media guide. 42 Chapter 2 Use the scanner ENWW Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. 3. NOTE: To ensure the best scan quality, load rigid or embossed cards in this orientation, and load only one at a time. 2.
Set the output tray small media guide. 42 Chapter 2 Use the scanner ENWW Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. 3. NOTE: To ensure the best scan quality, load rigid or embossed cards in this orientation, and load only one at a time. 2.
User Guide
Page 53
... scanned images into A4 size and then feeding the page through scanner using the A3 merging feature, follow these general guidelines: ● Feed only one folded A3 sheet at any one time. When using the scanning software on the computer. Select the Merge sides of a 2-sided (duplex) scan into the scanner input tray. 7. Click Misfeed, clear the Misfeed (multipick) detection check box, and then click OK. 6. Make sure that is located where the document...
... scanned images into A4 size and then feeding the page through scanner using the A3 merging feature, follow these general guidelines: ● Feed only one folded A3 sheet at any one time. When using the scanning software on the computer. Select the Merge sides of a 2-sided (duplex) scan into the scanner input tray. 7. Click Misfeed, clear the Misfeed (multipick) detection check box, and then click OK. 6. Make sure that is located where the document...
User Guide
Page 62
...; Item Type ● Page Sides ● Page Size ● Color Mode ● Destination/File Type Automatically delete blank pages When the Delete blank pages feature is the first time you to adjust the sensitivity value on them. Select a scan shortcut. 3. Select the Document tab, select Delete blank pages from the HP Scan software first. 52 Chapter 2 Use the scanner ENWW Automatically adjust page orientation Use this feature, you to automatically adjust page orientation by entering a value...
...; Item Type ● Page Sides ● Page Size ● Color Mode ● Destination/File Type Automatically delete blank pages When the Delete blank pages feature is the first time you to adjust the sensitivity value on them. Select a scan shortcut. 3. Select the Document tab, select Delete blank pages from the HP Scan software first. 52 Chapter 2 Use the scanner ENWW Automatically adjust page orientation Use this feature, you to automatically adjust page orientation by entering a value...
User Guide
Page 85
... solutions for the HP scanning program being used. ● Basic troubleshooting tips ● Reset the scanner(N4000 snw1 and N7000 snw1 models) ● Interpret control panel lights and patterns (2000 s2 and 3000 s4 models) ● Scanner installation problems ● Power issues ● Paper jams ● Paper feed issues ● Image quality problems ● Scanner operation problems ● Additional troubleshooting Basic troubleshooting tips Simple issues such as smudges on the scanning strips or loose cables can cause the scanner to produce fuzzy scans, operate in their...
... solutions for the HP scanning program being used. ● Basic troubleshooting tips ● Reset the scanner(N4000 snw1 and N7000 snw1 models) ● Interpret control panel lights and patterns (2000 s2 and 3000 s4 models) ● Scanner installation problems ● Power issues ● Paper jams ● Paper feed issues ● Image quality problems ● Scanner operation problems ● Additional troubleshooting Basic troubleshooting tips Simple issues such as smudges on the scanning strips or loose cables can cause the scanner to produce fuzzy scans, operate in their...
User Guide
Page 87
... scanner. 2. Close the HP Scan software if it is open the document feeder hatch. 3. Touch the Settings icon from the Home screen on the control panel display. The document feeder hatch is a jam in the document feeder. Clear the jam. 4. Interpret control panel lights and patterns (2000 s2 and 3000 s4 models) If the scanner requires attention, the Error light either blinks or is not properly calibrated. The image sensor is solidly lit on the control panel, select Reset, and then touch Reset. 3. Solution 1. Turn...
... scanner. 2. Close the HP Scan software if it is open the document feeder hatch. 3. Touch the Settings icon from the Home screen on the control panel display. The document feeder hatch is a jam in the document feeder. Clear the jam. 4. Interpret control panel lights and patterns (2000 s2 and 3000 s4 models) If the scanner requires attention, the Error light either blinks or is not properly calibrated. The image sensor is solidly lit on the control panel, select Reset, and then touch Reset. 3. Solution 1. Turn...
User Guide
Page 99
... s5 models: www.hp.com/support/sjflow5000s5 ENWW Scanner operation problems 89 Restart the computer. 4. Buttons are not working properly If the buttons are turned on and have power. If you are securely connected. 2. If the security information is incorrect, run the wireless setup again. ● With secured networks, verify that the security information is located away from electronic devices that the USB cable and the power supply are not...
... s5 models: www.hp.com/support/sjflow5000s5 ENWW Scanner operation problems 89 Restart the computer. 4. Buttons are not working properly If the buttons are turned on and have power. If you are securely connected. 2. If the security information is incorrect, run the wireless setup again. ● With secured networks, verify that the security information is located away from electronic devices that the USB cable and the power supply are not...
User Guide
Page 101
... the scanner control panel. ● LCD issues: The display is blank, or part of the display content is missing. ● Button issues: Buttons are staying in the wrong state. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. For example, you get a single-sided scan when you press a button. The scanner buttons are not working...
... the scanner control panel. ● LCD issues: The display is blank, or part of the display content is missing. ● Button issues: Buttons are staying in the wrong state. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. For example, you get a single-sided scan when you press a button. The scanner buttons are not working...
User Guide
Page 102
... Make sure the document feeder hatch is closed, and that pages are not stuck together. Scanning at a higher resolution than necessary increases scanning time and creates a larger file with no staples, paper clips, or any other attached material (such as one item. Scanned pages are missing at a high resolution, set to scan more slowly, which is turned on. The scanner scans only one side of a two-sided page...
... Make sure the document feeder hatch is closed, and that pages are not stuck together. Scanning at a higher resolution than necessary increases scanning time and creates a larger file with no staples, paper clips, or any other attached material (such as one item. Scanned pages are missing at a high resolution, set to scan more slowly, which is turned on. The scanner scans only one side of a two-sided page...
User Guide
Page 107
... specifications 1, 11, 12 Auto color detect 19, 48 automatically crop or pad scanned image to selected page size 19, 48 automatically detect page size 19, 48, 53 B black scans troubleshoot 75, 85 blurry images 75, 85 buttons Cancel 1, 2, 7 Duplex Scan 7 Power 1, 2, 6, 7 Scan 1, 2, 6 scanner control panel 1, 2, 6, 7 scanner touch panel 9 Simplex Scan 7 C cables troubleshoot 75, 78 Cancel button 1, 2, 7 clean paper path 61, 62 rollers 61, 62 cleaning cloth 61, 62 cloud, scan to 19, 48 control panel buttons 7 locating 1, 2, 3 crooked images 75, 85 crop or pad scanned image to selected page size...
... specifications 1, 11, 12 Auto color detect 19, 48 automatically crop or pad scanned image to selected page size 19, 48 automatically detect page size 19, 48, 53 B black scans troubleshoot 75, 85 blurry images 75, 85 buttons Cancel 1, 2, 7 Duplex Scan 7 Power 1, 2, 6, 7 Scan 1, 2, 6 scanner control panel 1, 2, 6, 7 scanner touch panel 9 Simplex Scan 7 C cables troubleshoot 75, 78 Cancel button 1, 2, 7 clean paper path 61, 62 rollers 61, 62 cleaning cloth 61, 62 cloud, scan to 19, 48 control panel buttons 7 locating 1, 2, 3 crooked images 75, 85 crop or pad scanned image to selected page size...
User Guide
Page 108
... feeding problems 75, 83 files too large 75, 87, 92 fragile items 19, 59 originals 19, 33 Scan button 1, 2, 6 scan shortcuts 49 scan to cloud 19, 48 Scan to Email configuration 20 Scan to Network Folder initial setup 20, 24 Scan to SharePoint enabling 20 Scan to USB Drive enabling 20, 27 scanner control panel 1, 2, 6 touch panel 9 scanner software Mac 1, 16 Windows 1, 14 Simplex Scan button 7 skewed images 75, 85 Sleep Mode 1, 17 software HP Utility 19, 56, 58 98 Index Mac 1, 16 troubleshoot installation...
... feeding problems 75, 83 files too large 75, 87, 92 fragile items 19, 59 originals 19, 33 Scan button 1, 2, 6 scan shortcuts 49 scan to cloud 19, 48 Scan to Email configuration 20 Scan to Network Folder initial setup 20, 24 Scan to SharePoint enabling 20 Scan to USB Drive enabling 20, 27 scanner control panel 1, 2, 6 touch panel 9 scanner software Mac 1, 16 Windows 1, 14 Simplex Scan button 7 skewed images 75, 85 Sleep Mode 1, 17 software HP Utility 19, 56, 58 98 Index Mac 1, 16 troubleshoot installation...
