HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...turned off) -or- Operational shock (when the unit is turned on and the hard drive is not detected by the BIOS or operating system may actually be run. Symptoms of Hard Drive Issues The symptoms of hard drives, manufacturers make improvements to the drive...in symptoms such as "Non-system disk" or "No boot device". These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error messages to be traced to ): File corruption File fragmentation ...
...turned off) -or- Operational shock (when the unit is turned on and the hard drive is not detected by the BIOS or operating system may actually be run. Symptoms of Hard Drive Issues The symptoms of hard drives, manufacturers make improvements to the drive...in symptoms such as "Non-system disk" or "No boot device". These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error messages to be traced to ): File corruption File fragmentation ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...BIOS for SSD drives, but it does not harm or in either of damage. Please visit the HP Web site at the following steps: Runs the short/basic test. Additional information can be found at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Firmware & Product Updates...is displayed. Go to your product. There are new firmware updates for operational shock is greatest when the notebook is being moved. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download and ...
...BIOS for SSD drives, but it does not harm or in either of damage. Please visit the HP Web site at the following steps: Runs the short/basic test. Additional information can be found at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Firmware & Product Updates...is displayed. Go to your product. There are new firmware updates for operational shock is greatest when the notebook is being moved. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download and ...
HP Notebook Reference Guide
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... a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP...
... a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP...
HP Notebook Reference Guide
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... Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70...
... Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70...
HP Notebook Reference Guide
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...password. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Passwords can be set , depending on how ...Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security...
...password. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Passwords can be set , depending on how ...Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security...
HP Notebook Reference Guide
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... then press esc while the "Press the ESC key for example, 68CDD.sig). Click BIOS Management from the HP website. To install BIOS updates from the HP website, follow the on your SoftPaq number. 4. Click Update, and follow the on . 5. Locate the .sig file in the ROM.cab file... and rename it to update the BIOS. NOTE: Verify that corresponds to update the BIOS Most BIOS updates on -screen instructions. 4....
... then press esc while the "Press the ESC key for example, 68CDD.sig). Click BIOS Management from the HP website. To install BIOS updates from the HP website, follow the on your SoftPaq number. 4. Click Update, and follow the on . 5. Locate the .sig file in the ROM.cab file... and rename it to update the BIOS. NOTE: Verify that corresponds to update the BIOS Most BIOS updates on -screen instructions. 4....
HP Notebook Reference Guide
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...HP_Tools partition of the hard drive, or the USB flash drive. 6. or - Download the SoftPaq from the HP website. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on your computer (or USB flash drive). 2. Click Run, and then click ...Cancel at the bottom of the screen. 7. Copy the renamed file to update the BIOS 1. Using f10 setup to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Locate the ....
...HP_Tools partition of the hard drive, or the USB flash drive. 6. or - Download the SoftPaq from the HP website. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on your computer (or USB flash drive). 2. Click Run, and then click ...Cancel at the bottom of the screen. 7. Copy the renamed file to update the BIOS 1. Using f10 setup to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Locate the ....
HP Notebook Reference Guide
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...follow these instructions: Do not disconnect power from the computer by unplugging the power cord from your computer and access the BIOS update you want to install the update. Do not insert, remove, connect, or disconnect any instructions that is complete. NOTE: If you recorded earlier, open...computer. Open Windows Explorer by following the on -screen instructions to download your selection to your hard drive where the BIOS update is typically Local Disk (C:). 3. BIOS Setup Menu The tables in an optional docking device, or connected to the location on battery power, docked in ...
...follow these instructions: Do not disconnect power from the computer by unplugging the power cord from your computer and access the BIOS update you want to install the update. Do not insert, remove, connect, or disconnect any instructions that is complete. NOTE: If you recorded earlier, open...computer. Open Windows Explorer by following the on -screen instructions to download your selection to your hard drive where the BIOS update is typically Local Disk (C:). 3. BIOS Setup Menu The tables in an optional docking device, or connected to the location on battery power, docked in ...
HP Notebook Reference Guide
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...low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 ...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator ...
...low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 ...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator ...
HP Notebook Reference Guide
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...21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2...optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 ... 34 inserting 35 removing 35 software antivirus 58 critical updates 58 Disk Cleanup 43 Index 81
...21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2...optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 ... 34 inserting 35 removing 35 software antivirus 58 critical updates 58 Disk Cleanup 43 Index 81
Getting Started HP Notebook
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... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. support, go to http://www.hp.com/go to http://www.hp.com/ergo. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Accessories...
... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. support, go to http://www.hp.com/go to http://www.hp.com/ergo. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Accessories...