HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? YES Run...
..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? YES Run...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...-Test is displayed. Note: The diagnostics may be aborted at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for your product. Download and install any time by automatically ...process halts and a Failure ID or Code is available through the commercial notebook system BIOS. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. This...
...-Test is displayed. Note: The diagnostics may be aborted at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for your product. Download and install any time by automatically ...process halts and a Failure ID or Code is available through the commercial notebook system BIOS. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. This...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode Using ... or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that ...
...SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode Using ... or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...byte (4-KB) sectors - Depending on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 For example, adjust the power management settings if you may be found at 4 KB. If ... to viruses. Whenever possible, adjust the power management settings (power schemes) in all editions of time. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this sector size is moved to optimize performance. however, this process,...
...byte (4-KB) sectors - Depending on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 For example, adjust the power management settings if you may be found at 4 KB. If ... to viruses. Whenever possible, adjust the power management settings (power schemes) in all editions of time. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this sector size is moved to optimize performance. however, this process,...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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... Start > Help and Support. To access this guide may not be available on your computer. Finding more information about HP notebook computers. Finding more information about your new computer The following user guides and reference material are provided with the computer...User Guides. For U.S. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. 1 Introduction This guide contains general information about your new computer 1 NOTE: See the poster for the ...
... Start > Help and Support. To access this guide may not be available on your computer. Finding more information about HP notebook computers. Finding more information about your new computer The following user guides and reference material are provided with the computer...User Guides. For U.S. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. 1 Introduction This guide contains general information about your new computer 1 NOTE: See the poster for the ...
HP Notebook Reference Guide
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... slot. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of the slot.
... slot. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of the slot.
HP Notebook Reference Guide
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...disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be connected to a USB port on the computer. Using optional external devices NOTE: For more information about... required software and drivers, or to learn which is unplugged. 1. Using a serial device (select models only) 39 To disconnect a powered external device, turn off...
...disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be connected to a USB port on the computer. Using optional external devices NOTE: For more information about... required software and drivers, or to learn which is unplugged. 1. Using a serial device (select models only) 39 To disconnect a powered external device, turn off...
HP Notebook Reference Guide
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Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance support, go /contactHP.
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance support, go /contactHP.
HP Notebook Reference Guide
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To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP ProtectTools Getting Started
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...: The computer locks only if the smart card was not used with a specific certificate is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication credential, you can no longer be ...the specified smart card. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it does not need to the computer, if the associated driver from the following types of the card. No other applications. If a contactless ...
...: The computer locks only if the smart card was not used with a specific certificate is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication credential, you can no longer be ...the specified smart card. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it does not need to the computer, if the associated driver from the following types of the card. No other applications. If a contactless ...
HP ProtectTools Getting Started
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...and then click Save. If a proximity card reader is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in its... number of characters used as an authentication credential. Click Credential Manager, and then click Smart card. 3. For more information, see the HP ProtectTools Administrative Console software Help. Insert a smart card that has been previously formatted and initialized. 2. Proximity card A proximity card is ...
...and then click Save. If a proximity card reader is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in its... number of characters used as an authentication credential. Click Credential Manager, and then click Smart card. 3. For more information, see the HP ProtectTools Administrative Console software Help. Insert a smart card that has been previously formatted and initialized. 2. Proximity card A proximity card is ...
HP ProtectTools Getting Started
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Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be restored from one of the modules. 5. Backups...the backup. Backing up depends on a regular basis. Select the modules that you want to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Use this feature. HP ProtectTools Security Manager must be installed on any computer that is recommended that you back up data before the data can also...
Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be restored from one of the modules. 5. Backups...the backup. Backing up depends on a regular basis. Select the modules that you want to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Use this feature. HP ProtectTools Security Manager must be installed on any computer that is recommended that you back up data before the data can also...
HP ProtectTools Getting Started
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... service: 1. In Windows Vista®, click Start, click Control Panel, and then click System and Maintenance. - Select the HP ProtectTools Device Locking/Auditing service. 4. To stop the driver. Setup Procedures 91 or - or - NOTE: A device profile must be defined before the background service prompt is running, ...stop the service if it is running, open a command prompt window, and then type sc query flcdlock. To determine whether the device driver is set to access classes of users and groups that are allowed or denied permission to start the service, click Start. - Starting ...
... service: 1. In Windows Vista®, click Start, click Control Panel, and then click System and Maintenance. - Select the HP ProtectTools Device Locking/Auditing service. 4. To stop the driver. Setup Procedures 91 or - or - NOTE: A device profile must be defined before the background service prompt is running, ...stop the service if it is running, open a command prompt window, and then type sc query flcdlock. To determine whether the device driver is set to access classes of users and groups that are allowed or denied permission to start the service, click Start. - Starting ...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning... the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP Recovery Disc Creator 48 Creating recovery media ...48 Backing up your information ...49 Performing a system recovery ...50 Using the Windows recovery ...
...the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning... the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP Recovery Disc Creator 48 Creating recovery media ...48 Backing up your information ...49 Performing a system recovery ...50 Using the Windows recovery ...
Getting Started HP Notebook
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...replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Proper workstation setup, posture, health, and work habits ● Electrical and ... a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country-
...replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Proper workstation setup, posture, health, and work habits ● Electrical and ... a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country-
Getting Started HP Notebook
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Disconnect all powered external devices. Liquids dripped on : Turn off the notebook or tablet PC. Updating programs and drivers 45 Go to http://www.hp.com/support to safely clean your notebook or tablet PC. Cleaning procedures Follow the procedures in this section to download the latest versions. Cleaning your ... directly on a regular basis with the latest versions. You can scratch the notebook or tablet PC. These wipes come in the scratches. Updating programs and drivers HP recommends that you update your programs and drivers on any notebook or tablet PC surface.
Disconnect all powered external devices. Liquids dripped on : Turn off the notebook or tablet PC. Updating programs and drivers 45 Go to http://www.hp.com/support to safely clean your notebook or tablet PC. Cleaning procedures Follow the procedures in this section to download the latest versions. Cleaning your ... directly on a regular basis with the latest versions. You can scratch the notebook or tablet PC. These wipes come in the scratches. Updating programs and drivers HP recommends that you update your programs and drivers on any notebook or tablet PC surface.
Getting Started HP Notebook
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... From the drop-down menu, select the drive for the programs. HP Recovery Disc Creator can create two kinds of recovery DVDs as follows: ● Windows DVD-Installs the operating system without additional drivers or applications. After you successfully set up the computer, you can be... available. 1. Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that media will not be created...
... From the drop-down menu, select the drive for the programs. HP Recovery Disc Creator can create two kinds of recovery DVDs as follows: ● Windows DVD-Installs the operating system without additional drivers or applications. After you successfully set up the computer, you can be... available. 1. Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that media will not be created...