Resolving Start Up and No Boot Problems Checklist
Page 1
...remove battery. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide ...different battery and disconnect AC power adapter. Perform a Hard Reset 1. If computer does not start Count number of a disk drive and fan turning. HP Notebook PCs - Check AC adapter wiring and power connection to original condition. Symptom: LEDs blink or computer beeps but does not start normally, identify the specific ...
...remove battery. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide ...different battery and disconnect AC power adapter. Perform a Hard Reset 1. If computer does not start Count number of a disk drive and fan turning. HP Notebook PCs - Check AC adapter wiring and power connection to original condition. Symptom: LEDs blink or computer beeps but does not start normally, identify the specific ...
Resolving Start Up and No Boot Problems Checklist
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... terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore...
... terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 49
...effective, the conductive strips must include either a wrist strap or a foot strap at all times. Foot straps (heel, toe, or boot straps) can be worn in contact with a minimum of one megohm resistance ● Static-dissipative tables or floor mats with most types ...Conductive bins and other assembly or soldering aids ● Nonconductive foam ● Conductive tabletop workstations with ground cords of shoes or boots. Equipment guidelines Grounding equipment must be used at standing workstations and are flexible straps with the skin. Material Antistatic plastic Carbon-loaded...
...effective, the conductive strips must include either a wrist strap or a foot strap at all times. Foot straps (heel, toe, or boot straps) can be worn in contact with a minimum of one megohm resistance ● Static-dissipative tables or floor mats with most types ...Conductive bins and other assembly or soldering aids ● Nonconductive foam ● Conductive tabletop workstations with ground cords of shoes or boots. Equipment guidelines Grounding equipment must be used at standing workstations and are flexible straps with the skin. Material Antistatic plastic Carbon-loaded...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 97
... C6 sleep state. Run a comprehensive self-test on the system memory. Run a diagnostic test on a secondary hard drive. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11, and f12 functions of ...10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM...
... C6 sleep state. Run a comprehensive self-test on the system memory. Run a diagnostic test on a secondary hard drive. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11, and f12 functions of ...10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 102
...● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. ● Set the Express Boot Popup delay in Computer Setup even ...keyboard in seconds. ● Set the boot order. ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the ...
...● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. ● Set the Express Boot Popup delay in Computer Setup even ...keyboard in seconds. ● Set the boot order. ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 110
...you add new software and data files, continue to back up your computer by the operating system and HP Recovery Manager software are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system ...system restore points (operating system feature). Recovery discs have been included for the presence of recovery discs (Recovery Manager software feature). Therefore, HP recommends downloading the Disaster Recovery utility SoftPaq, and then extract it in this section. 100 Chapter 7 Backup and recovery Tools provided by...
...you add new software and data files, continue to back up your computer by the operating system and HP Recovery Manager software are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system ...system restore points (operating system feature). Recovery discs have been included for the presence of recovery discs (Recovery Manager software feature). Therefore, HP recommends downloading the Disaster Recovery utility SoftPaq, and then extract it in this section. 100 Chapter 7 Backup and recovery Tools provided by...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 116
...up all personal files. 2. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Linux backup and recovery Use the instructions in this section if...the hard drive. Restart the computer, and then press f11 while the "Press for recovery" message appears on the computer are unable to boot (start up) the computer from the primary operating system or from copies. To recover the original hard drive image using f11: 1. Then...
...up all personal files. 2. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Linux backup and recovery Use the instructions in this section if...the hard drive. Restart the computer, and then press f11 while the "Press for recovery" message appears on the computer are unable to boot (start up) the computer from the primary operating system or from copies. To recover the original hard drive image using f11: 1. Then...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 131
... spare part number 27, 46 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 98 bluetooth module spare part number 23 boot options 87, 92 boot order 87, 92 button sound 87 buttons power 9 TouchPad right/left 7 C cables, service considerations 36 camera module removal 71 spare part number 71...
... spare part number 27, 46 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 98 bluetooth module spare part number 23 boot options 87, 92 boot order 87, 92 button sound 87 buttons power 9 TouchPad right/left 7 C cables, service considerations 36 camera module removal 71 spare part number 71...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 24 product description 2 removal 72 spare part number 24, 72 Display screw kit, spare part number 25 display specifications 95 displaying system information 84 drives boot order 87, 92 preventing damage 36 DVD/CD-RW Combo Drive precautions 36 removal 46 DVD±RW and CD-RW Combo Drive precautions 36...
... 24 product description 2 removal 72 spare part number 24, 72 Display screw kit, spare part number 25 display specifications 95 displaying system information 84 drives boot order 87, 92 preventing damage 36 DVD/CD-RW Combo Drive precautions 36 removal 46 DVD±RW and CD-RW Combo Drive precautions 36...
Notebook PC User Guide - Windows 7
Page 111
...only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this Run a comprehensive self-test on the hard drive. Enable/disable the capacitive button tapping sound. Enable/disable... 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ...
...only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this Run a comprehensive self-test on the hard drive. Enable/disable the capacitive button tapping sound. Enable/disable... 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ...
Notebook PC User Guide - Windows 7
Page 116
...to recover your most current backup. With Recovery Manager, you can recover your computer by the operating system and HP Recovery Manager software are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of the window. ...). NOTE: If your important system files. ● Creating system restore points (operating system feature). If the partition is present, an HP Recovery drive is as complete as your operating system and software. Use these discs to maintain a reasonably current backup. As you add new...
...to recover your most current backup. With Recovery Manager, you can recover your computer by the operating system and HP Recovery Manager software are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of the window. ...). NOTE: If your important system files. ● Creating system restore points (operating system feature). If the partition is present, an HP Recovery drive is as complete as your operating system and software. Use these discs to maintain a reasonably current backup. As you add new...
Notebook PC User Guide - Windows 7
Page 122
...;R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth device 13, 19 Bluetooth label 12 boot options 101 boot order 101 112 Index button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security...
...;R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth device 13, 19 Bluetooth label 12 boot options 101 boot order 101 112 Index button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security...
Notebook PC User Guide - Windows 7
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... WLAN connection 18 country-specific modem cable adapter 24 critical battery level 57 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36... 7 Disk Cleanup software 80 Disk Defragmenter software 80 disk drive 79 disk performance 80 displaying system information 99 drive media 47 drives boot order 101 caring for 65 DVD burning 73 changing region setting 71 copying 72 playing 69 removing 74 DVD drive 79 DVD region settings...
... WLAN connection 18 country-specific modem cable adapter 24 critical battery level 57 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36... 7 Disk Cleanup software 80 Disk Defragmenter software 80 disk drive 79 disk performance 80 displaying system information 99 drive media 47 drives boot order 101 caring for 65 DVD burning 73 changing region setting 71 copying 72 playing 69 removing 74 DVD drive 79 DVD region settings...