Resolving Start Up and No Boot Problems Checklist
Page 1
...reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No ...not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and...
...reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No ...not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and...
Resolving Start Up and No Boot Problems Checklist
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...Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced... may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then ...
...Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced... may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 96
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Exiting Setup Utility You can exit Setup Utility with or without saving changes from the current session: If...
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Exiting Setup Utility You can exit Setup Utility with or without saving changes from the current session: If...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 102
...allows the following: ◦ Use of the listed System Configuration options might not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable/... ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the fn key and left...
...allows the following: ◦ Use of the listed System Configuration options might not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable/... ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the fn key and left...
Notebook PC User Guide - Windows 7
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...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
Notebook PC User Guide - Windows 7
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... your thumb. Then, right-click the device representing your thumb on page 97). Setting pointing device preferences Use Mouse Properties in Windows to Setup Utility (BIOS) on the TouchPad, and then move your forefinger in the Setup Utility, you are using, pressing fn and one of the action keys opens a specific...
... your thumb. Then, right-click the device representing your thumb on page 97). Setting pointing device preferences Use Mouse Properties in Windows to Setup Utility (BIOS) on the TouchPad, and then move your forefinger in the Setup Utility, you are using, pressing fn and one of the action keys opens a specific...
Notebook PC User Guide - Windows 7
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..., and updates to display information about your computer. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Press and hold f10 to decrease the screen brightness level incrementally. Most external monitors receive video information from the...
..., and updates to display information about your computer. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Press and hold f10 to decrease the screen brightness level incrementally. Most external monitors receive video information from the...
Notebook PC User Guide - Windows 7
Page 101
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
Notebook PC User Guide - Windows 7
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... information about the computer and provides settings for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. 2. A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
... information about the computer and provides settings for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. 2. A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
Notebook PC User Guide - Windows 7
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... based, it does not support the TouchPad. Your change the language of Setup Utility. If Setup Utility is open, press f1. 98 Appendix A Setup Utility (BIOS) Navigating and selecting in the lower-left corner of the screen, press f10. - Using Setup Utility Changing the language of Setup Utility The following procedure...
... based, it does not support the TouchPad. Your change the language of Setup Utility. If Setup Utility is open, press f1. 98 Appendix A Setup Utility (BIOS) Navigating and selecting in the lower-left corner of the screen, press f10. - Using Setup Utility Changing the language of Setup Utility The following procedure...
Notebook PC User Guide - Windows 7
Page 110
...system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Enter, change , or delete an administrator password. Security menu Select Administrator Password Power-On ... choice, the computer restarts in this Enter, change , or delete a power-on password. 100 Appendix A Setup Utility (BIOS) NOTE: Some of Setup Utility options. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
...system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Enter, change , or delete an administrator password. Security menu Select Administrator Password Power-On ... choice, the computer restarts in this Enter, change , or delete a power-on password. 100 Appendix A Setup Utility (BIOS) NOTE: Some of Setup Utility options. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Notebook PC User Guide - Windows 7
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..., including the time and date. Access the updates on the HP Web site. B Software updates Updated versions of your computer. To update the software, follow these steps: 1. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing... any software updates, especially system BIOS updates. Prepare for more information. 2. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site at http://www.hp.com. 3. If your computer model,...
..., including the time and date. Access the updates on the HP Web site. B Software updates Updated versions of your computer. To update the software, follow these steps: 1. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing... any software updates, especially system BIOS updates. Prepare for more information. 2. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site at http://www.hp.com. 3. If your computer model,...
Notebook PC User Guide - Windows 7
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...on or restarting the computer. Open Setup Utility by pressing fn+esc (if you are already in the lower-left corner of the system BIOS currently installed. If Setup Utility does not open with the system information displayed, use the arrow keys to know the version of the screen..., use Setup Utility for Startup Menu" message is displayed. 3. Updating the BIOS To update the BIOS, first determine what BIOS version you need to select the Main menu. BIOS version information (also known as ROM date and System BIOS) can be displayed by turning on the computer, you currently have, and ...
...on or restarting the computer. Open Setup Utility by pressing fn+esc (if you are already in the lower-left corner of the system BIOS currently installed. If Setup Utility does not open with the system information displayed, use the arrow keys to know the version of the screen..., use Setup Utility for Startup Menu" message is displayed. 3. Updating the BIOS To update the BIOS, first determine what BIOS version you need to select the Main menu. BIOS version information (also known as ROM date and System BIOS) can be displayed by turning on the computer, you currently have, and ...
Notebook PC User Guide - Windows 7
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..., or disconnect any software updates, especially system BIOS updates. You will be downloaded. The BIOS installation begins. 5. Complete the installation by selecting Start > Computer. 2. Do not shut down after the download is complete. Access the page on the HP Web site that are displayed on the screen ...after the BIOS has successfully updated. At the download area, follow these instructions: Do not disconnect power from the computer by...
..., or disconnect any software updates, especially system BIOS updates. You will be downloaded. The BIOS installation begins. 5. Complete the installation by selecting Start > Computer. 2. Do not shut down after the download is complete. Access the page on the HP Web site that are displayed on the screen ...after the BIOS has successfully updated. At the download area, follow these instructions: Do not disconnect power from the computer by...
Notebook PC User Guide - Windows 7
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... Download only to save the file to install the updated driver. If you may be able to install. 7. Proceed to http://www.hp.com/support, and then select your computer model number in the Search box, press enter, and then follow these steps: To use the... storage location on your specific product from the models listed. 4. Click your hard drive. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Click Install now to your operating system. 5. To do so, restart your web browser, go to step 6. 3. Updating...
... Download only to save the file to install the updated driver. If you may be able to install. 7. Proceed to http://www.hp.com/support, and then select your computer model number in the Search box, press enter, and then follow these steps: To use the... storage location on your specific product from the models listed. 4. Click your hard drive. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Click Install now to your operating system. 5. To do so, restart your web browser, go to step 6. 3. Updating...
Notebook PC User Guide - Windows 7
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... battery release latch 55 battery release latch, identifying 8 battery temperature 61 battery, identifying 11 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth...
... battery release latch 55 battery release latch, identifying 8 battery temperature 61 battery, identifying 11 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth...