Maintenance and Service Guide
Page 32
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
... process can install the factory software on the drive door to install the operating system. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. If autorun is your drive...SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is not enabled, select Start > Run. After the drivers have been installed, the application software may be installed. Use the arrow keys to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. When the operating system has...
... process can install the factory software on the drive door to install the operating system. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. If autorun is your drive...SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is not enabled, select Start > Run. After the drivers have been installed, the application software may be installed. Use the arrow keys to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. When the operating system has...
Maintenance and Service Guide
Page 103
...notebook is active. Make sure CPU module is reinitialized, Windows desktop appears. Check display cable connections, replace display assembly. Contact software vendor for AC and battery power are installed properly. Make sure SDRAM modules are not set to Never. If problem appears after installing new software (including drivers... network card is busy, it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does...
...notebook is active. Make sure CPU module is reinitialized, Windows desktop appears. Check display cable connections, replace display assembly. Contact software vendor for AC and battery power are installed properly. Make sure SDRAM modules are not set to Never. If problem appears after installing new software (including drivers... network card is busy, it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does...
Maintenance and Service Guide
Page 107
...been tested for sound resource conflicts in Mouse Properties. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Test audio with notebook. Check software controls. Service Manual Troubleshooting and Diagnostics 3-15 Use only DDR-266 SDRAM modules.... Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard...
...been tested for sound resource conflicts in Mouse Properties. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Test audio with notebook. Check software controls. Service Manual Troubleshooting and Diagnostics 3-15 Use only DDR-266 SDRAM modules.... Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard...
Maintenance and Service Guide
Page 108
... Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard Check settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Test ports ... by the USB port, try disabling another device. Test modem with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Use troubleshooters in Control Panel. Try disabling error correction...
... Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard Check settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Test ports ... by the USB port, try disabling another device. Test modem with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Use troubleshooters in Control Panel. Try disabling error correction...
Maintenance and Service Guide
Page 109
...sure LAN cable is 100 meters (330 feet). Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: ...Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment,...
...sure LAN cable is 100 meters (330 feet). Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: ...Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment,...
Maintenance and Service Guide
Page 110
... are associated with buttons in One-Touch tab of Keyboard in Control Panel. Restart notebook. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Try...
... are associated with buttons in One-Touch tab of Keyboard in Control Panel. Restart notebook. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard cracked. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Try...
Maintenance and Service Guide
Page 112
... prompted to select the language for Windows. When the HP logo appears, press F10 to start the basic hardware... 4. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page ... are non-destructive, and are listed only for different versions of the notebook. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. The first time ...
... prompted to select the language for Windows. When the HP logo appears, press F10 to start the basic hardware... 4. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page ... are non-destructive, and are listed only for different versions of the notebook. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. The first time ...
Service Manual
Page 73
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Service Manual
Page 144
...until battery runs out. If problem appears after installing new software (including drivers), uninstall that moment. Contact software vendor for AC and battery power are not set to Never. If notebook is enabled in Power in Control Panel. Make sure hibernate support is busy.... Blinking cursor appears while system is reinitialized, Windows desktop appears. When hardware is loading and checking hardware and network connections. Notebook won't suspend if connection to Standby mode as expected. Repair Center: Comments AC adapter cannot be repaired, and must be used...
...until battery runs out. If problem appears after installing new software (including drivers), uninstall that moment. Contact software vendor for AC and battery power are not set to Never. If notebook is enabled in Power in Control Panel. Make sure hibernate support is busy.... Blinking cursor appears while system is reinitialized, Windows desktop appears. When hardware is loading and checking hardware and network connections. Notebook won't suspend if connection to Standby mode as expected. Repair Center: Comments AC adapter cannot be repaired, and must be used...
Service Manual
Page 148
...touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Motherboard. Motherboard. ...Delete temporary and unneeded files. SDRAM module. Top case. Notebook does not boot after adding SDRAM. Sound does not record....
...touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Motherboard. Motherboard. ...Delete temporary and unneeded files. SDRAM module. Top case. Notebook does not boot after adding SDRAM. Sound does not record....
Service Manual
Page 149
Check settings in Device Manager. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard. Symptom Serial/Parallel/USB General problems. Modem General problems. Call...
Check settings in Device Manager. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard. Symptom Serial/Parallel/USB General problems. Modem General problems. Call...
Service Manual
Page 150
.... Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Try connecting notebook to enable the infrared port. Motherboard. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330...
.... Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Try connecting notebook to enable the infrared port. Motherboard. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330...
Service Manual
Page 151
...one slot is available. PCMCIA socket. Always set notebook on a flat surface, so air can contribute. Check SSID, channel, and encryption settings. Motherboard. Motherboard Evidence of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site. Keyboard cover. ...adapter has correct power rating. Try another computer. Switchboard PCA. Motherboard. AC adapter. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Plug in another AC adapter, if available. Games and other programs that drive CPU usage toward ...
...one slot is available. PCMCIA socket. Always set notebook on a flat surface, so air can contribute. Check SSID, channel, and encryption settings. Motherboard. Motherboard Evidence of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site. Keyboard cover. ...adapter has correct power rating. Try another computer. Switchboard PCA. Motherboard. AC adapter. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Plug in another AC adapter, if available. Games and other programs that drive CPU usage toward ...
Service Manual
Page 153
...and are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation... you are designed to run after the system reboots, so that the notebook will be loaded. When the HP logo appears, press F10 to open the advanced test screen. 8. e-... the arrow keys and ENTER to select the test you exit the program so drivers can download the latest version of detected hardware. 5. The individual steps might differ...
...and are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation... you are designed to run after the system reboots, so that the notebook will be loaded. When the HP logo appears, press F10 to open the advanced test screen. 8. e-... the arrow keys and ENTER to select the test you exit the program so drivers can download the latest version of detected hardware. 5. The individual steps might differ...
Hard Drive White Paper
Page 5
...any errors, bad sectors and/or recovery of readable information. Please refer to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...for information on how to check your hard drive: - During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the ...
...any errors, bad sectors and/or recovery of readable information. Please refer to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...for information on how to check your hard drive: - During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the ...