Maintenance and Service Guide
Page 3
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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..., you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Undock the notebook if it . 3. Update the notebook's BIOS as follows: 1. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods... particular unit, select Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reset the notebook. Connect the AC adapter to the Internet....
..., you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Undock the notebook if it . 3. Update the notebook's BIOS as follows: 1. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods... particular unit, select Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reset the notebook. Connect the AC adapter to the Internet....
Maintenance and Service Guide
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...BIOS Setup to optimize hard disk. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. User must call Technical Support and provide proof of ownership. See page 5-2. Restart notebook. Make sure CD/DVD is restricted to certain sites. Password..., try another battery. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see.... Remove and reinstall hard drive. If notebook boots from CD in BIOS Setup.
...BIOS Setup to optimize hard disk. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. User must call Technical Support and provide proof of ownership. See page 5-2. Restart notebook. Make sure CD/DVD is restricted to certain sites. Password..., try another battery. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see.... Remove and reinstall hard drive. If notebook boots from CD in BIOS Setup.
Maintenance and Service Guide
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... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
Maintenance and Service Guide
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... last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the ...order of boot devices Move the entries to change the order Built-in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network...
... last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the ...order of boot devices Move the entries to change the order Built-in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network...
Service Manual
Page 3
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
Service Manual
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... and Replacement 2-61 If you must replace the motherboard. When the process completes, press the power button to the notebook. 4. BIOS updates are running. 2. Undock the notebook if it . Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from the...
... and Replacement 2-61 If you must replace the motherboard. When the process completes, press the power button to the notebook. 4. BIOS updates are running. 2. Undock the notebook if it . Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from the...
Service Manual
Page 142
... No power. Call Center: Suggestions Use Tools tab in BIOS Setup. Hard drive contacts. Try another battery or AC adapter... provide proof of ownership. Error message such as "Invalid system disk" or "Auto IDE error". Motherboard. Password removal is installed or AC adapter connected. Check for corrupt files on hard drive, use Recovery CDs to optimize... hard disk. See page 5-1. Delete temporary and unneeded files. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Remove and reinstall hard drive. Verify proper ownership...
... No power. Call Center: Suggestions Use Tools tab in BIOS Setup. Hard drive contacts. Try another battery or AC adapter... provide proof of ownership. Error message such as "Invalid system disk" or "Auto IDE error". Motherboard. Password removal is installed or AC adapter connected. Check for corrupt files on hard drive, use Recovery CDs to optimize... hard disk. See page 5-1. Delete temporary and unneeded files. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. Remove and reinstall hard drive. Verify proper ownership...
Service Manual
Page 156
... unexpected interrupts. Late POST device initialization. Clear huge ES segment register. Enable hardware interrupts. Erase F2 prompt. Check password (optional). Initialize ACPI BIOS. Display CPU type and speed. Disable CPU cache. Test extended memory. Display possible high address for keyboard errors. Set...Check key lock. Prepare Boot. Configure advanced cache registers. Enable Non-Maskable Interrupts (NMIs). Initialize PC-compatible PnP ISA devices. Set key click if enabled. Display shadow-area message. Initialize floppy controller. Beep Codes...
... unexpected interrupts. Late POST device initialization. Clear huge ES segment register. Enable hardware interrupts. Erase F2 prompt. Check password (optional). Initialize ACPI BIOS. Display CPU type and speed. Disable CPU cache. Test extended memory. Display possible high address for keyboard errors. Set...Check key lock. Prepare Boot. Configure advanced cache registers. Enable Non-Maskable Interrupts (NMIs). Initialize PC-compatible PnP ISA devices. Set key click if enabled. Display shadow-area message. Initialize floppy controller. Beep Codes...
Service Manual
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...time to time provide updates to the notebook's BIOS. System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard ...Sets whether the built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. If this option is enabled, the notebook uses increased power while it is set , change the order. Description Shows if a user password is shut down. Press ENTER to an external...
...time to time provide updates to the notebook's BIOS. System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard ...Sets whether the built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. If this option is enabled, the notebook uses increased power while it is set , change the order. Description Shows if a user password is shut down. Press ENTER to an external...