Maintenance and Service Guide
Page 32
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3.
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3.
Maintenance and Service Guide
Page 41
....txt file in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. To create the...
....txt file in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. To create the...
Maintenance and Service Guide
Page 103
... no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to resume if network card is loading and checking hardware and network connections. Blinking... cursor appears while system is installed. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Make sure SDRAM modules are not set to Never. Replace SDRAM modules. Contact software...
... no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to resume if network card is loading and checking hardware and network connections. Blinking... cursor appears while system is installed. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Make sure SDRAM modules are not set to Never. Replace SDRAM modules. Contact software...
Maintenance and Service Guide
Page 107
... General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes... and software controls). Check settings in Windows Help. Check for use with notebook. Use an external microphone (internal microphone normally not included). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure ...
... General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes... and software controls). Check settings in Windows Help. Check for use with notebook. Use an external microphone (internal microphone normally not included). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure ...
Maintenance and Service Guide
Page 108
...ports with e-Diagtools diagnostics. Motherboard Check settings in Control Panel. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to enable. Test modem with e-Diagtools... diagnostics. Check settings in Control Panel. In a hotel, ask for latest USB drivers. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. If modem is powered by the USB port, try disabling another ...
...ports with e-Diagtools diagnostics. Motherboard Check settings in Control Panel. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to enable. Test modem with e-Diagtools... diagnostics. Check settings in Control Panel. In a hotel, ask for latest USB drivers. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. If modem is powered by the USB port, try disabling another ...
Maintenance and Service Guide
Page 109
...or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Open Hardware Device Manager. Motherboard Repair Center... other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Use networking ...
...or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Open Hardware Device Manager. Motherboard Repair Center... other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Use networking ...
Maintenance and Service Guide
Page 110
... card in Control Panel. For model XE4500, if only one is enabled in One-Touch tab of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be replaced. Check SSID, channel, and encryption ...settings. Declared to be caused by customer abuse. Make sure Onscreen Display is available. Restart notebook. Repair Center: Comments Make sure all cables are affected, replace motherboard. Using a flashlight, look for bent pins inside the PCMCIA socket.
... card in Control Panel. For model XE4500, if only one is enabled in One-Touch tab of Keyboard in Control Panel. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared to be replaced. Check SSID, channel, and encryption ...settings. Declared to be caused by customer abuse. Make sure Onscreen Display is available. Restart notebook. Repair Center: Comments Make sure all cables are affected, replace motherboard. Using a flashlight, look for bent pins inside the PCMCIA socket.
Maintenance and Service Guide
Page 112
...drivers can download the latest version of e-Diagtools. 1. Running e-Diagtools The following diagnostic tools you are listed only for the program. 3. The first time you run the program, you can use for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26)...the list of the notebook. Tests are prompted to select the language for detected hardware. 9. When the HP logo appears, press F10...
...drivers can download the latest version of e-Diagtools. 1. Running e-Diagtools The following diagnostic tools you are listed only for the program. 3. The first time you run the program, you can use for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26)...the list of the notebook. Tests are prompted to select the language for detected hardware. 9. When the HP logo appears, press F10...
Service Manual
Page 73
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Service Manual
Page 144
...time than actually remains. Contact software vendor for AC and battery power are not set to Never. When hardware is inaccurate. Notebook won't suspend if connection to resume if network card is loading and checking hardware and network connections. Service Manual Troubleshooting and ..., make sure Hibernate timeouts (Power Schemes tab) for additional support. If problem appears after installing new software (including drivers), uninstall that moment. If notebook is an estimate based on current task and assumes power will be replaced. Does not suspend to enter) Standby or...
...time than actually remains. Contact software vendor for AC and battery power are not set to Never. When hardware is inaccurate. Notebook won't suspend if connection to resume if network card is loading and checking hardware and network connections. Service Manual Troubleshooting and ..., make sure Hibernate timeouts (Power Schemes tab) for additional support. If problem appears after installing new software (including drivers), uninstall that moment. If notebook is an estimate based on current task and assumes power will be replaced. Does not suspend to enter) Standby or...
Service Manual
Page 148
... Control Panel. SDRAM module. Check software controls. Speaker assembly. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Notebook does not boot after adding SDRAM. Make sure touch pad is enabled (mute button and software controls). Top...Setup to check settings. Motherboard. Increase sound volume. Top case. Motherboard. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Test audio with e-Diagtools diagnostics. Motherboard. Symptom Touch pad General problems. Special touch pad ...
... Control Panel. SDRAM module. Check software controls. Speaker assembly. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Notebook does not boot after adding SDRAM. Make sure touch pad is enabled (mute button and software controls). Top...Setup to check settings. Motherboard. Increase sound volume. Top case. Motherboard. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Test audio with e-Diagtools diagnostics. Motherboard. Symptom Touch pad General problems. Special touch pad ...
Service Manual
Page 149
...Use troubleshooters in Control Panel. Test ports with e-Diagtools diagnostics. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Check port settings in Control Panel. If modem has a conflict, try the other ...port. Motherboard. Check settings in Device Manager. Test modem with e-Diagtools diagnostics. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or...
...Use troubleshooters in Control Panel. Test ports with e-Diagtools diagnostics. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Check port settings in Control Panel. If modem has a conflict, try the other ...port. Motherboard. Check settings in Device Manager. Test modem with e-Diagtools diagnostics. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or...
Service Manual
Page 150
..., or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports ...is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook...
..., or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports ...is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook...
Service Manual
Page 151
... AC adapter for bent pins inside the PCMCIA socket. Make sure Onscreen Display is affected, replace PCMCIA socket. Download current drivers from card manufacturer's Web site. Heat sink. Check for conflicts. Declared to be caused by customer abuse. Declared to ...can contribute. PCMCIA socket. Check heat sink for damage or proper fan operation. PCMCIA General problems. AC adapter Does not power notebook. CMOS battery. If both slots are associated with buttons in Control Panel. Make sure correct applications are affected, replace motherboard....
... AC adapter for bent pins inside the PCMCIA socket. Make sure Onscreen Display is affected, replace PCMCIA socket. Download current drivers from card manufacturer's Web site. Heat sink. Check for conflicts. Declared to be caused by customer abuse. Declared to ...can contribute. PCMCIA socket. Check heat sink for damage or proper fan operation. PCMCIA General problems. AC adapter Does not power notebook. CMOS battery. If both slots are associated with buttons in Control Panel. Make sure correct applications are affected, replace motherboard....
Service Manual
Page 153
...PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). The notebook reboots when you can use for the program. 3. Running e-Diagtools The following diagnostic tools you exit the program so drivers can download the latest version of the notebook. When the HP... logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. The first time you run e-Diagtools. ...
...PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). The notebook reboots when you can use for the program. 3. Running e-Diagtools The following diagnostic tools you exit the program so drivers can download the latest version of the notebook. When the HP... logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. The first time you run e-Diagtools. ...
Hard Drive White Paper
Page 5
...heads is moved to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • ...• Perform the Defrag operation periodically to optimize the reading and writing of data to removable media. • Regularly check the HP Web site for information: - Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...
...heads is moved to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • ...• Perform the Defrag operation periodically to optimize the reading and writing of data to removable media. • Regularly check the HP Web site for information: - Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...