Maintenance and Service Guide
Page 41
... has been installed and while Windows is your drive designation), and then press enter. 9. Follow the on the drive door to open it. 3. If the notebook is not enabled, select Start > Run. When prompted to recover the notebook's original operating system and drivers. Then type D:\SWSETUP\APPINSTL\SETUP... the AC adapter until the process completes. 1. Connect the AC adapter to display the Boot menu. 5. When the HP logo appears, press esc to the notebook. 2. To create the Utility partition without affecting other drives. If autorun is turned off, use a pin or straightened...
... has been installed and while Windows is your drive designation), and then press enter. 9. Follow the on the drive door to open it. 3. If the notebook is not enabled, select Start > Run. When prompted to recover the notebook's original operating system and drivers. Then type D:\SWSETUP\APPINSTL\SETUP... the AC adapter until the process completes. 1. Connect the AC adapter to display the Boot menu. 5. When the HP logo appears, press esc to the notebook. 2. To create the Utility partition without affecting other drives. If autorun is turned off, use a pin or straightened...
Maintenance and Service Guide
Page 103
... is turned on and warmed up. Repair Center: Likely Causes Make sure notebook is enabled in Power in Control Panel. Adjust display brightness. Make sure CPU module is reinitialized, Windows desktop appears. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Try...
... is turned on and warmed up. Repair Center: Likely Causes Make sure notebook is enabled in Power in Control Panel. Adjust display brightness. Make sure CPU module is reinitialized, Windows desktop appears. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Try...
Maintenance and Service Guide
Page 107
... No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate...
... No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate...
Maintenance and Service Guide
Page 108
...Device Manager. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use troubleshooters in Control Panel. Try disabling error correction and data compression...in Windows Help. Test ports with e-Diagtools diagnostics. Test modem with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. If...
...Device Manager. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use troubleshooters in Control Panel. Try disabling error correction and data compression...in Windows Help. Test ports with e-Diagtools diagnostics. Test modem with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. If...
Maintenance and Service Guide
Page 109
...Drivers are no more than 1 meter apart. Open Hardware Device Manager. Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Remove any PC...light, LAN cable may not be connected to enable the infrared port. Check settings in Windows Help. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Maximum cable length...
...Drivers are no more than 1 meter apart. Open Hardware Device Manager. Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Remove any PC...light, LAN cable may not be connected to enable the infrared port. Check settings in Windows Help. Test LAN with ECP parallel port. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Maximum cable length...
Maintenance and Service Guide
Page 112
The individual steps might differ slightly for Windows. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to run the selected ...HP logo appears, press F10 to view the Support Ticket. The first time you can download the latest version of the notebook. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...
The individual steps might differ slightly for Windows. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to run the selected ...HP logo appears, press F10 to view the Support Ticket. The first time you can download the latest version of the notebook. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...
Hard Drive White Paper
Page 5
... for information: - Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - Please refer to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before... at a minimum, the chkdsk /p /r commands to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 During Defrag, data is decreased. Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...
... for information: - Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - Please refer to contiguous space. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before... at a minimum, the chkdsk /p /r commands to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 During Defrag, data is decreased. Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain...