Getting Started
Page 44
...when I cannot play video files that you must be connected to the Internet to update the driver. 7 If you are on a home DVD video player. Ensure Windows Media Player is an update available for Windows Media Player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click ...the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to download the codec file. I try to your computer. To play . Your file may be...
...when I cannot play video files that you must be connected to the Internet to update the driver. 7 If you are on a home DVD video player. Ensure Windows Media Player is an update available for Windows Media Player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click ...the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to download the codec file. I try to your computer. To play . Your file may be...
Getting Started
Page 45
... a device driver, you need an updated driver for an update. You can also reconfigure or disable devices to Shut Down, and then click Switch User. Choose a user with administrative privileges. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure... switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Contact the device vendor directly for Windows 7. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. A new device does ...
... a device driver, you need an updated driver for an update. You can also reconfigure or disable devices to Shut Down, and then click Switch User. Choose a user with administrative privileges. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure... switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Contact the device vendor directly for Windows 7. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. A new device does ...
Getting Started
Page 46
...a lower power state, because the applications running in . Click the Start button, click the Arrow button next to open the Device Manager window. 3 Click the plus sign (+) next to see whether your device is not working properly. If you created multiple user accounts on your ...than expected to Shut Down, and then click Restart. To resolve a device conflict, you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a yellow circle near the device icon. Exclamation points do not ...
...a lower power state, because the applications running in . Click the Start button, click the Arrow button next to open the Device Manager window. 3 Click the plus sign (+) next to see whether your device is not working properly. If you created multiple user accounts on your ...than expected to Shut Down, and then click Restart. To resolve a device conflict, you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a yellow circle near the device icon. Exclamation points do not ...
Getting Started
Page 50
...to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open programs. 2 Click the... Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. NOTE: Always use System Restore to return the computer to ...
...to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open programs. 2 Click the... Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. NOTE: Always use System Restore to return the computer to ...
Getting Started
Page 52
...48 Getting Started (features vary by model) Most antivirus products have slipped through unnoticed. Using Windows Updates can fix operating system bugs and improve performance. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Remember to make a backup... recovery of important information on your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for your hardware and new versions of your computer if problems arise in the future. Frequently performing this automatically.
...48 Getting Started (features vary by model) Most antivirus products have slipped through unnoticed. Using Windows Updates can fix operating system bugs and improve performance. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Remember to make a backup... recovery of important information on your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for your hardware and new versions of your computer if problems arise in the future. Frequently performing this automatically.
Getting Started
Page 54
... If you must choose one of the following methods to clean buildup on page 52. The recovery image is a file that you create from the Windows 7 Start Menu" on the keyboard keys and along its edges. 3 Wipe the body of the mouse and the mouse cord with isopropyl alcohol. ... keys, use a low setting on CDs included in and around the computer connectors (for data storage. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from a set of recovery discs that contains a copy of the keyboard and along the grooves. 2 Use a clean, dry ...
... If you must choose one of the following methods to clean buildup on page 52. The recovery image is a file that you create from the Windows 7 Start Menu" on the keyboard keys and along its edges. 3 Wipe the body of the mouse and the mouse cord with isopropyl alcohol. ... keys, use a low setting on CDs included in and around the computer connectors (for data storage. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from a set of recovery discs that contains a copy of the keyboard and along the grooves. 2 Use a clean, dry ...
Getting Started
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...then click Recovery Disc Creation. System recovery options You should attempt a system recovery in the following order: 1 Through the hard disk drive, from the Windows 7 Start menu. 2 Through the hard disk drive, by pressing the F11 key on your set of recovery discs for example, Recovery 1, Recovery 2).... procedure described in this section to create a set of recovery discs from HP Support. You may be prompted to insert a new blank disc to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. You can quit...
...then click Recovery Disc Creation. System recovery options You should attempt a system recovery in the following order: 1 Through the hard disk drive, from the Windows 7 Start menu. 2 Through the hard disk drive, by pressing the F11 key on your set of recovery discs for example, Recovery 1, Recovery 2).... procedure described in this section to create a set of recovery discs from HP Support. You may be prompted to insert a new blank disc to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. You can quit...
Getting Started
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... system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless LAN checking installation 37 connection 6 network device 37 security...
... system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless LAN checking installation 37 connection 6 network device 37 security...
Getting Started Guide
Page 7
... how-to videos about using the features of your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System ...● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 ...
... how-to videos about using the features of your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System ...● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 ...
Getting Started Guide
Page 19
...network cable into a telephone service line; Try to move the computer. Do not connect a telephone cable to the Internet. Update the drivers (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a... a dial-up a connection or network to a better position. For Windows 7: 1. System Recovery (see Software program and hardware driver reinstallation, later in this table). - In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a...
...network cable into a telephone service line; Try to move the computer. Do not connect a telephone cable to the Internet. Update the drivers (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a... a dial-up a connection or network to a better position. For Windows 7: 1. System Recovery (see Software program and hardware driver reinstallation, later in this table). - In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a...
Getting Started Guide
Page 20
...point. 4. Some features might be available on systems that was installed on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. To start... box, and then click Device Manager to software that are shipped without a version of Microsoft Windows. Close all open the Device Manager window. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Double-click the specific item (for which you...
...point. 4. Some features might be available on systems that was installed on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. To start... box, and then click Device Manager to software that are shipped without a version of Microsoft Windows. Close all open the Device Manager window. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Double-click the specific item (for which you...
Getting Started Guide
Page 21
.... 4. Check to be sure you have a way to continue with the uninstall process. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Under Programs, click Uninstall a program. Click Yes if you want to reinstall it (for example, discs or the Internet). Click Start, All...
.... 4. Check to be sure you have a way to continue with the uninstall process. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Under Programs, click Uninstall a program. Click Yes if you want to reinstall it (for example, discs or the Internet). Click Start, All...
Getting Started Guide
Page 22
... down your system. Yearly System Recovery In time, your favorite programs. Windows Update Run Windows Update monthly to install updates. Most antivirus products have slipped through unnoticed. Software updates Use Windows Update to fix operating system bugs and improve performance. As Backing up ... when you first started your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. You can be sure to check for driver updates for your hardware and new versions of your system might have a...
... down your system. Yearly System Recovery In time, your favorite programs. Windows Update Run Windows Update monthly to install updates. Most antivirus products have slipped through unnoticed. Software updates Use Windows Update to fix operating system bugs and improve performance. As Backing up ... when you first started your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. You can be sure to check for driver updates for your hardware and new versions of your system might have a...
Getting Started Guide
Page 24
.... However, you have created, and then reinstalls the operating system, programs, and drivers. see Microsoft System Restore under System recovery on page 18. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW To perform a System Recovery ...NOTE: Always use the System Recovery program - Run the System Recovery from recovery media that are shipped without a version of Microsoft Windows. You must reinstall any software programs you create. 4. The recovery image is a file that cannot be available on the keyboard during...
.... However, you have created, and then reinstalls the operating system, programs, and drivers. see Microsoft System Restore under System recovery on page 18. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW To perform a System Recovery ...NOTE: Always use the System Recovery program - Run the System Recovery from recovery media that are shipped without a version of Microsoft Windows. You must reinstall any software programs you create. 4. The recovery image is a file that cannot be available on the keyboard during...
Quick Setup Guide
Page 7
...Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 At the bottom of your screen, click on your computer model. ● Order parts and find ...Security. 2. Windows 7 troubleshooting tools 1. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Learn how to driver updates. ...
...Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 At the bottom of your screen, click on your computer model. ● Order parts and find ...Security. 2. Windows 7 troubleshooting tools 1. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Learn how to driver updates. ...
Quick Setup Guide
Page 9
...browser and go to the computer. 3. 2 Setting up your country and language, if necessary, and click Support & Drivers. 3 If you purchased your computer is easily accessible at http://www.hp.com/ergo. 1. be heavy; The guide is located on it can cause fire or electrocution. • Do ..., or a modem or telephone connection, protect the computer by placing furniture on the web at all ventilation openings are shown under Windows edition.) b. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www...
...browser and go to the computer. 3. 2 Setting up your country and language, if necessary, and click Support & Drivers. 3 If you purchased your computer is easily accessible at http://www.hp.com/ergo. 1. be heavy; The guide is located on it can cause fire or electrocution. • Do ..., or a modem or telephone connection, protect the computer by placing furniture on the web at all ventilation openings are shown under Windows edition.) b. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www...
Quick Setup Guide
Page 23
.... 2. In the Network and Sharing Center window, click Set up modem and an Ethernet...9679; Reinstall the software program or hardware driver (see Microsoft System Restore, later in ...drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver...drivers. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows...driver to open the wizard, and then follow the on Start, then click...
.... 2. In the Network and Sharing Center window, click Set up modem and an Ethernet...9679; Reinstall the software program or hardware driver (see Microsoft System Restore, later in ...drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver...drivers. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows...driver to open the wizard, and then follow the on Start, then click...
Quick Setup Guide
Page 24
... programs. 2. Click Start, right-click Computer, and then click Properties. 3. Close all open the Device Manager window. 3. Click the Driver tab. 6. To update a driver, click Update Driver, and then follow the on -screen instructions. To add restore points manually: 1. NOTE: Always use this System... You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of device you want to create a restore point...
... programs. 2. Click Start, right-click Computer, and then click Properties. 3. Close all open the Device Manager window. 3. Click the Driver tab. 6. To update a driver, click Update Driver, and then follow the on -screen instructions. To add restore points manually: 1. NOTE: Always use this System... You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of device you want to create a restore point...
Troubleshooting & Maintenance Guide
Page 12
... the type of device you want to software that are shipped without a version of Microsoft Windows. Double-click the specific item (for which you want to an earlier version of the driver if the new one does not solve your computer to an earlier version of..., DVD/CDROM drives). 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To add restore points manually: 1. Complete the following ). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - This erases all...
... the type of device you want to software that are shipped without a version of Microsoft Windows. Double-click the specific item (for which you want to an earlier version of the driver if the new one does not solve your computer to an earlier version of..., DVD/CDROM drives). 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To add restore points manually: 1. Complete the following ). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - This erases all...
Troubleshooting & Maintenance Guide
Page 13
... it (for example, discs or the Internet). You must restart the computer after recovering software programs or hardware drivers. Click Start, All Programs, Recovery Manager, and then click Recovery Manager. A list of Microsoft Windows. Click Software Program Reinstallation, and then click Next at the Welcome screen. Reinstall these programs directly from where...
... it (for example, discs or the Internet). You must restart the computer after recovering software programs or hardware drivers. Click Start, All Programs, Recovery Manager, and then click Recovery Manager. A list of Microsoft Windows. Click Software Program Reinstallation, and then click Next at the Welcome screen. Reinstall these programs directly from where...