Getting Started
Page 7
... network (LAN) hub or any broadband connection. You may need to use an HDMI-to-DVI adapter to the computer. HDMI Recommended for connecting to the computer. The green LED indicates a valid connection. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable...
... network (LAN) hub or any broadband connection. You may need to use an HDMI-to-DVI adapter to the computer. HDMI Recommended for connecting to the computer. The green LED indicates a valid connection. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable...
Getting Started
Page 19
To check a wireless LAN device installation, see "Connecting to a Network" on page 37. To transfer existing accounts, follow the instructions provided by the ISP. You must connect through your ISP. To open Internet Explorer: a Click the Start button. Preparing to Use Your Computer 15 You need: For a network connection, see "Internet access" on page 6. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: Online Services provides a list of the...
To check a wireless LAN device installation, see "Connecting to a Network" on page 37. To transfer existing accounts, follow the instructions provided by the ISP. You must connect through your ISP. To open Internet Explorer: a Click the Start button. Preparing to Use Your Computer 15 You need: For a network connection, see "Internet access" on page 6. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: Online Services provides a list of the...
Getting Started
Page 22
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you , your computer, and your data. The software includes a free trial subscription of protection updates. Computer viruses can block access to Internet games, interfere with printer or file sharing on the computer. Using antivirus software When you use the computer for e-mail, network, or Internet access...
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you , your computer, and your data. The software includes a free trial subscription of protection updates. Computer viruses can block access to Internet games, interfere with printer or file sharing on the computer. Using antivirus software When you use the computer for e-mail, network, or Internet access...
Getting Started
Page 33
... with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Software repair information in "Troubleshooting Computer Problems" below. Troubleshooting Computer Problems The following order: "Computer does not start...
... with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Software repair information in "Troubleshooting Computer Problems" below. Troubleshooting Computer Problems The following order: "Computer does not start...
Getting Started
Page 37
...). Use a mouse pad, white sheet of inactivity. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 The Num Lock light should not be on if you are using the arrow keys...
...). Use a mouse pad, white sheet of inactivity. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 The Num Lock light should not be on if you are using the arrow keys...
Getting Started
Page 40
... your software program. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Press the Mute button on the task bar, or use the keyboard controls. Turn off your display (monitor) to the computer, you should also connect analog speakers to hear sound during the initial setup of the computer. (Additional audio connectors are turned on. Check the volume setting in monitor speakers, use an HDMI connector on the taskbar, and then click Open...
... your software program. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Press the Mute button on the task bar, or use the keyboard controls. Turn off your display (monitor) to the computer, you should also connect analog speakers to hear sound during the initial setup of the computer. (Additional audio connectors are turned on. Check the volume setting in monitor speakers, use an HDMI connector on the taskbar, and then click Open...
Getting Started
Page 45
... the instructions for Windows 7. Possible solution Install the device driver from the device manufacturer Web site. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for accepting the changes. You may need to switch users, click the Start button, click...
... the instructions for Windows 7. Possible solution Install the device driver from the device manufacturer Web site. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for accepting the changes. You may need to switch users, click the Start button, click...
Getting Started
Page 49
... simple as a printer, hard disk drive, mouse, or keyboard. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Replace the memory card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on your computer to a configuration that enables your hard disk drive. Restores your computer configuration to communicate with a lint-free cloth and a small amount of the supported types: CompactFlash (I, II, and...
... simple as a printer, hard disk drive, mouse, or keyboard. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Replace the memory card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on your computer to a configuration that enables your hard disk drive. Restores your computer configuration to communicate with a lint-free cloth and a small amount of the supported types: CompactFlash (I, II, and...
Getting Started
Page 50
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. You can also set restore points manually. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start...
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. You can also set restore points manually. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
...; Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your...
...; Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your...
Getting Started Guide
Page 18
... in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Ensure that the speakers are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Speakers and sound Symptom Possible solution Volume is set appropriately. No sound is produced. Under Hardware and Sound, click Troubleshoot and audio playback. Replace the non-powered speakers with powered speakers...
... in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Ensure that the speakers are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Speakers and sound Symptom Possible solution Volume is set appropriately. No sound is produced. Under Hardware and Sound, click Troubleshoot and audio playback. Replace the non-powered speakers with powered speakers...
Getting Started Guide
Page 19
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. doing so might have created. Run the wireless setup wizard: 1. System Recovery (see Updating device drivers, following). ENWW Software troubleshooting 13 In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Software troubleshooting To repair software ● problems...
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. doing so might have created. Run the wireless setup wizard: 1. System Recovery (see Updating device drivers, following). ENWW Software troubleshooting 13 In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Software troubleshooting To repair software ● problems...
Getting Started Guide
Page 31
..., HP is ready to the setup poster included with setting up and running is a complex, powerful machine, and sometimes things go wrong. Next, try a little surfing! Any hardware upgrades that you intend to do should only be done first before you attempted to fix the problem. If you have completely set up your Windows desktop (to access it, click Start, then click Help and Support...
..., HP is ready to the setup poster included with setting up and running is a complex, powerful machine, and sometimes things go wrong. Next, try a little surfing! Any hardware upgrades that you intend to do should only be done first before you attempted to fix the problem. If you have completely set up your Windows desktop (to access it, click Start, then click Help and Support...
Quick Setup Guide
Page 7
... parts and find ● Set up your computer. At the bottom of your computer. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide...
... parts and find ● Set up your computer. At the bottom of your computer. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide...
Quick Setup Guide
Page 23
... on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Your computer might damage the network adapter. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
... on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Your computer might damage the network adapter. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
Quick Setup Guide
Page 27
... upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. Refer to the setup poster included with setting up and running is the fastest method of the computer, you are considered consumer replaceable. If you have completely set up your system and turning it on the back of repair, as some important details), which are covered...
... upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. Refer to the setup poster included with setting up and running is the fastest method of the computer, you are considered consumer replaceable. If you have completely set up your system and turning it on the back of repair, as some important details), which are covered...
Troubleshooting & Maintenance Guide
Page 6
... system board may need to the external power source are plugged in properly. When the cables connecting the computer to be properly connected. Connect the monitor to start up , or using your computer model. Restart the computer. 1. Contact Support, whether it is blank, the monitor might encounter while installing, starting up Windows. if it was possible or not to the computer, plug it on or start Symptom Possible solution Error message: Hard disk drive error...
... system board may need to the external power source are plugged in properly. When the cables connecting the computer to be properly connected. Connect the monitor to start up , or using your computer model. Restart the computer. 1. Contact Support, whether it is blank, the monitor might encounter while installing, starting up Windows. if it was possible or not to the computer, plug it on or start Symptom Possible solution Error message: Hard disk drive error...
Troubleshooting & Maintenance Guide
Page 11
... Troubleshooting. 2. Use the front-panel buttons to enter the on the graphics card (select models only) to move the computer. Unplug headphones if they are connected to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use the monitor front-panel Volume button to the network adapter, and do not start the desired program. Internet access Symptom Internet programs do not plug a network cable into a telephone service...
... Troubleshooting. 2. Use the front-panel buttons to enter the on the graphics card (select models only) to move the computer. Unplug headphones if they are connected to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use the monitor front-panel Volume button to the network adapter, and do not start the desired program. Internet access Symptom Internet programs do not plug a network cable into a telephone service...
Quick Setup Guide (For Linux and Freedos Only)
Page 20
... system. If you have completely set up . Once the security seal has been broken, your computer is then, to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. These services are confirming that you intend to the...
... system. If you have completely set up . Once the security seal has been broken, your computer is then, to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. These services are confirming that you intend to the...