Resolving Start Up and No Boot Problems Checklist
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... no other user-initiated troubleshooting actions until error codes are heard, and computer does not start If LEDs do a Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at the notebook, contact HP to enter Windows Advanced Boot Options, and select Repair Computer option, or enter Safe Mode and run Memory Diagnostics. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for the sound of blinking LEDs or...
... no other user-initiated troubleshooting actions until error codes are heard, and computer does not start If LEDs do a Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at the notebook, contact HP to enter Windows Advanced Boot Options, and select Repair Computer option, or enter Safe Mode and run Memory Diagnostics. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for the sound of blinking LEDs or...
Resolving Start Up and No Boot Problems Checklist
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... install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter BIOS mode, and run diagnostic Memory test and Hard Drive test. If possible, turn on power, press F8 to enter Windows Advanced Boot Options, and do one or more of the following: Select Disable...
... install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter BIOS mode, and run diagnostic Memory test and Hard Drive test. If possible, turn on power, press F8 to enter Windows Advanced Boot Options, and do one or more of the following: Select Disable...
HP Notebook Reference Guide - Windows 7
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...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
HP Notebook Reference Guide - Windows 7
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... connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 18 Chapter 4 Power management 4 Power management NOTE: A computer may have been registered to both types of power controls. Save your work and close all open programs. 2. If the computer is to use the Windows...
... connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 18 Chapter 4 Power management 4 Power management NOTE: A computer may have been registered to both types of power controls. Save your work and close all open programs. 2. If the computer is to use the Windows...
HP Notebook Reference Guide - Windows 7
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... the factory to a disc or an external media card. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Windows® Control Panel. If the computer is initiated, the power lights blink and the screen clears. Power settings and timeouts can be changed using Power Options in the Sleep...
... the factory to a disc or an external media card. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Windows® Control Panel. If the computer is initiated, the power lights blink and the screen clears. Power settings and timeouts can be changed using Power Options in the Sleep...
HP Notebook Reference Guide - Windows 7
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...'s instructions. To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. A USB drive can be connected to the equipment when connecting a powered device, be sure that additional ports and connectors can be used with the computer. 34 Chapter 5 External cards and devices Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with...
...'s instructions. To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. A USB drive can be connected to the equipment when connecting a powered device, be sure that additional ports and connectors can be used with the computer. 34 Chapter 5 External cards and devices Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with...
HP Notebook Reference Guide - Windows 7
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... safely delete to free up disk space and help the computer to AC power. 2. Follow the on the hard drive become fragmented. To run Disk Defragmenter: 1. NOTE: It is running utilities, or changing Windows settings. Depending on battery power. Disk Defragmenter consolidates the fragmented files and folders on solid-state drives. Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on -screen instructions. Using HP ProtectSmart Hard Drive Protection (select models only) HP ProtectSmart Hard Drive...
... safely delete to free up disk space and help the computer to AC power. 2. Follow the on the hard drive become fragmented. To run Disk Defragmenter: 1. NOTE: It is running utilities, or changing Windows settings. Depending on battery power. Disk Defragmenter consolidates the fragmented files and folders on solid-state drives. Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on -screen instructions. Using HP ProtectSmart Hard Drive Protection (select models only) HP ProtectSmart Hard Drive...
HP Notebook Reference Guide - Windows 7
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... operating system Log On window. Setting passwords in Setup Utility (BIOS) Password Administrator password* Function ● Protects access to Setup Utility (BIOS). ● After this password is set, it must be entered when you exit Sleep or Hibernation. CAUTION: If you forget your Windows user or administrator password. NOTE: Your administrator password is set a user or administrator password, follow these steps: 1. For additional information about Windows passwords, such as it displayed as screen-saver passwords, select Start > Help and Support. Protects access to access Setup...
... operating system Log On window. Setting passwords in Setup Utility (BIOS) Password Administrator password* Function ● Protects access to Setup Utility (BIOS). ● After this password is set, it must be entered when you exit Sleep or Hibernation. CAUTION: If you forget your Windows user or administrator password. NOTE: Your administrator password is set a user or administrator password, follow these steps: 1. For additional information about Windows passwords, such as it displayed as screen-saver passwords, select Start > Help and Support. Protects access to access Setup...
HP Notebook Reference Guide - Windows 7
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... must first download and install the program. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. 2. If you want to expand the model list, and then select the model or models of available SoftPaqs, and then click Download Only if you can easily search for SoftPaqs, and then download and unpack them. To add other operating systems, change the filter settings in the Configuration Options window. Select Show software for...
... must first download and install the program. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. 2. If you want to expand the model list, and then select the model or models of available SoftPaqs, and then click Download Only if you can easily search for SoftPaqs, and then download and unpack them. To add other operating systems, change the filter settings in the Configuration Options window. Select Show software for...
HP Notebook Reference Guide - Windows 7
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...> Exit Saving Changes, and then press enter. To exit Setup Utility (BIOS) menus, choose one of the screen. 2. Use the arrow keys to enter Setup Utility (BIOS). Select the Main menu. or - Displaying system information 1. Start Setup Utility (BIOS). 2. Use the arrow keys to enter Setup Utility (BIOS). Restoring factory settings in Setup Utility (BIOS), follow these steps: 1. Turn on -screen instructions. - Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Press f10...
...> Exit Saving Changes, and then press enter. To exit Setup Utility (BIOS) menus, choose one of the screen. 2. Use the arrow keys to enter Setup Utility (BIOS). Select the Main menu. or - Displaying system information 1. Start Setup Utility (BIOS). 2. Use the arrow keys to enter Setup Utility (BIOS). Restoring factory settings in Setup Utility (BIOS), follow these steps: 1. Turn on -screen instructions. - Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Press f10...
HP Notebook Reference Guide - Windows 7
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... hard drive path you are displayed, follow these steps: 1. Double-click the file that contains the update. 4. Using Setup Utility (BIOS) 55 You will need this path when you recorded earlier, open the folder on your computer. Do not shut down the computer or initiate Sleep or Hibernation. Open Windows Explorer by selecting Start > Computer. 2. Select Start > Help and Support > Maintain. 2. Follow any software updates, especially system BIOS updates. The hard drive...
... hard drive path you are displayed, follow these steps: 1. Double-click the file that contains the update. 4. Using Setup Utility (BIOS) 55 You will need this path when you recorded earlier, open the folder on your computer. Do not shut down the computer or initiate Sleep or Hibernation. Open Windows Explorer by selecting Start > Computer. 2. Select Start > Help and Support > Maintain. 2. Follow any software updates, especially system BIOS updates. The hard drive...
HP Notebook Reference Guide - Windows 7
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...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
HP Notebook Reference Guide - Windows 7
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...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
HP Limited Warranty and Techincal Support - 3-year - North America
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... the repaired computer to the location of your choice. If, however, you require that HP replace these parts, you will be charged for the travel and labor costs of this service.* 2) Parts for you, this may be accomplished by the use of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes...
... the repaired computer to the location of your choice. If, however, you require that HP replace these parts, you will be charged for the travel and labor costs of this service.* 2) Parts for you, this may be accomplished by the use of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes...
Getting Started HP Notebook - Windows 7
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... HDMI port, identifying 10 headphone (audio-out) jack 9 I input power 43 integrated webcam light, identifying 11 internal microphones, identifying 11 Internet connection setup 16 ISP, using 15 J jacks audio-in (microphone) 9 audio-out (headphone) 9 network 10 RJ-45 (network) 10 K keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L labels Bluetooth 41 HP Mobile Broadband Module 41 Microsoft Certificate of Authenticity 41 regulatory 41 serial number 41 SIM 41 wireless certification 41 WLAN 41 latch, battery release 12 lights AC adapter 9 caps lock 5 hard drive...
... HDMI port, identifying 10 headphone (audio-out) jack 9 I input power 43 integrated webcam light, identifying 11 internal microphones, identifying 11 Internet connection setup 16 ISP, using 15 J jacks audio-in (microphone) 9 audio-out (headphone) 9 network 10 RJ-45 (network) 10 K keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L labels Bluetooth 41 HP Mobile Broadband Module 41 Microsoft Certificate of Authenticity 41 regulatory 41 serial number 41 SIM 41 wireless certification 41 WLAN 41 latch, battery release 12 lights AC adapter 9 caps lock 5 hard drive...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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... is off or in Hibernation, turn the computer on the WWAN module. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Disconnect all external devices connected to the WWAN module #1 terminal. Disconnect the WWAN antenna cables (1) from the computer. 4. Shut down through the operating system. 2. Disconnect the power from the computer by the governmental...
... is off or in Hibernation, turn the computer on the WWAN module. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Disconnect all external devices connected to the WWAN module #1 terminal. Disconnect the WWAN antenna cables (1) from the computer. 4. Shut down through the operating system. 2. Disconnect the power from the computer by the governmental...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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... the screen. 2. Errors can be used with your change takes effect immediately. 98 Chapter 5 Setup Utility (BIOS) and System Diagnostics Setup Utility includes settings for Startup Menu" message is enabled. NOTE: Use extreme care when making changes in Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Changing the language of Setup Utility 1. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When a confirmation prompt with Setup Utility only if USB legacy support is displayed...
... the screen. 2. Errors can be used with your change takes effect immediately. 98 Chapter 5 Setup Utility (BIOS) and System Diagnostics Setup Utility includes settings for Startup Menu" message is enabled. NOTE: Use extreme care when making changes in Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Changing the language of Setup Utility 1. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When a confirmation prompt with Setup Utility only if USB legacy support is displayed...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
Page 109
... in an optional docking device, or connected to an optional power source. You will need to know the version of the date, name, or other identifier. Windows 7-Select Start > Help and Support > Maintain. Identify the BIOS update that is running on battery power, docked in Windows) or by unplugging the power cord from the AC outlet. Use the arrow keys to reliable external power using Setup Utility. 1. Follow the on-screen instructions to identify...
... in an optional docking device, or connected to an optional power source. You will need to know the version of the date, name, or other identifier. Windows 7-Select Start > Help and Support > Maintain. Identify the BIOS update that is running on battery power, docked in Windows) or by unplugging the power cord from the AC outlet. Use the arrow keys to reliable external power using Setup Utility. 1. Follow the on-screen instructions to identify...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
Page 131
... lights battery/AC adapter 16 caps lock 12 hard drive 15 mute 12 optical drive 16 power 12, 15 TouchPad 13 webcam 9 wireless 12 M mass storage device precautions 35 removal 54 spare part numbers memory module product description 27, 54 3 removal 50 spare part numbers 23, 29, 30, 50 memory module compartment 17 memory module/wireless module compartment cover illustrated 28 removal 44 microphone locations 9 product description 4 microphone jack 16 model description 40 model name 1 monitor port 15 mute light 12 N network jack 15 O operating system, product description 7 optical drive location...
... lights battery/AC adapter 16 caps lock 12 hard drive 15 mute 12 optical drive 16 power 12, 15 TouchPad 13 webcam 9 wireless 12 M mass storage device precautions 35 removal 54 spare part numbers memory module product description 27, 54 3 removal 50 spare part numbers 23, 29, 30, 50 memory module compartment 17 memory module/wireless module compartment cover illustrated 28 removal 44 microphone locations 9 product description 4 microphone jack 16 model description 40 model name 1 monitor port 15 mute light 12 N network jack 15 O operating system, product description 7 optical drive location...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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... description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 4 product name 1, 39 product number 39 R removal/replacement preliminaries 34 procedures 39 right-side components 16 RJ-45 jack 15 RTC battery removal 49 spare part number 24, 29, 49 Rubber Foot Kit, spare part number 23, 31 S Screw Kit, spare part number 28, 31 security cable slot 15 security...
... description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 4 product name 1, 39 product number 39 R removal/replacement preliminaries 34 procedures 39 right-side components 16 RJ-45 jack 15 RTC battery removal 49 spare part number 24, 29, 49 Rubber Foot Kit, spare part number 23, 31 S Screw Kit, spare part number 28, 31 security cable slot 15 security...