Service Manual
Page 7
......72 Top, right cover ...73 Top cover ...74 Front, right cover ...75 Control panel ...78 Formatter ...80 Fuser ...83 Laser/scanner ...86 Engine control unit (ECU) ...88 Access plate ...96 High-voltage power supply ...97 Paper feed guide assembly ...104......106 Gear assembly ...108 Reinstallation notes for the gear assembly 110 Tray 1 solenoid ...111 Tray 2 solenoid ...112 E-label reader (memory tag) ...113 Face-down-roller shaft ...115 Cartridge door ...117 Transfer roller ...120 Registration assembly ...121 Tray 1 pickup roller ...124 Tray 2 pickup roller ...125 Separation pad ...127 ENWW v
......72 Top, right cover ...73 Top cover ...74 Front, right cover ...75 Control panel ...78 Formatter ...80 Fuser ...83 Laser/scanner ...86 Engine control unit (ECU) ...88 Access plate ...96 High-voltage power supply ...97 Paper feed guide assembly ...104......106 Gear assembly ...108 Reinstallation notes for the gear assembly 110 Tray 1 solenoid ...111 Tray 2 solenoid ...112 E-label reader (memory tag) ...113 Face-down-roller shaft ...115 Cartridge door ...117 Transfer roller ...120 Registration assembly ...121 Tray 1 pickup roller ...124 Tray 2 pickup roller ...125 Separation pad ...127 ENWW v
Service Manual
Page 16
... Figure 5-55 Removing the registration assembly (2 of 3 122 Figure 5-56 Removing the registration assembly (3 of 3 123 Figure 5-57 Removing the tray 1 pickup roller 124 Figure 5-58 Removing the tray 2 pickup roller (1 of 2 125 Figure 5-59 Removing the tray 2 pickup roller (2 of 2 126 Figure 5-60 Removing the separation pad ...127 Figure 6-1 Jam-detection sensors ...150 Figure 6-2 Jetdirect page ...158 Figure...
... Figure 5-55 Removing the registration assembly (2 of 3 122 Figure 5-56 Removing the registration assembly (3 of 3 123 Figure 5-57 Removing the tray 1 pickup roller 124 Figure 5-58 Removing the tray 2 pickup roller (1 of 2 125 Figure 5-59 Removing the tray 2 pickup roller (2 of 2 126 Figure 5-60 Removing the separation pad ...127 Figure 6-1 Jam-detection sensors ...150 Figure 6-2 Jetdirect page ...158 Figure...
Service Manual
Page 65
... system. Rear output bin Output bin LASER/SCANNER SYSTEM Scanning mirror Laser diode BD circuit Scanner motor IMAGE Primary charging FORMATION roller SYSTEM Developing unit Fuser PhotoCleaning unit sensitive drum Transfer charging roller Duplex feed unit Tray 2 Tray 2 pickup unit ECU Engine controller PCA High-voltage Power supply PCA Formatter Option Tray 1 Tray 1 pickup unit PICKUP / FEED SYSTEM Figure 4-2 Print engine...
... system. Rear output bin Output bin LASER/SCANNER SYSTEM Scanning mirror Laser diode BD circuit Scanner motor IMAGE Primary charging FORMATION roller SYSTEM Developing unit Fuser PhotoCleaning unit sensitive drum Transfer charging roller Duplex feed unit Tray 2 Tray 2 pickup unit ECU Engine controller PCA High-voltage Power supply PCA Formatter Option Tray 1 Tray 1 pickup unit PICKUP / FEED SYSTEM Figure 4-2 Print engine...
Service Manual
Page 68
...; SL1, tray 1 pickup solenoid ● SL2, tray 2 pickup solenoid ● PS2, duplexer media-detection sensor ● PS3, tray 2 media-detection sensor ● PS901, top-of-page sensor ● PS902, tray 1 media-detection sensor ● SR1, top output-bin delivery flag ● SR2, fuser-delivery flag Figure 4-5 Pickup/feed/delivery system 50 Chapter 4 Theory of feed rollers and sensors...
...; SL1, tray 1 pickup solenoid ● SL2, tray 2 pickup solenoid ● PS2, duplexer media-detection sensor ● PS3, tray 2 media-detection sensor ● PS901, top-of-page sensor ● PS902, tray 1 media-detection sensor ● SR1, top output-bin delivery flag ● SR2, fuser-delivery flag Figure 4-5 Pickup/feed/delivery system 50 Chapter 4 Theory of feed rollers and sensors...
Service Manual
Page 74
Internal components Figure 4-15 Cross-section of device on page 56 highlights the major internal components. 1 2 3 4 56 7 8 18 17 16 15 14 13 12 11 10 9 Figure 4-15 Cross-section of device 1 Top output-bin delivery roller 2 Fuser roller, fuser assembly 3 Laser/scanner 4 Photosensitive drum, print cartridge 5 Print cartridge 6 Registration assembly 7 Tray 1 pickup roller 56 Chapter 4 Theory of operation ENWW
Internal components Figure 4-15 Cross-section of device on page 56 highlights the major internal components. 1 2 3 4 56 7 8 18 17 16 15 14 13 12 11 10 9 Figure 4-15 Cross-section of device 1 Top output-bin delivery roller 2 Fuser roller, fuser assembly 3 Laser/scanner 4 Photosensitive drum, print cartridge 5 Print cartridge 6 Registration assembly 7 Tray 1 pickup roller 56 Chapter 4 Theory of operation ENWW
Service Manual
Page 81
... ● Overview ● Service approach ● Covers ● Control panel ● Formatter ● Fuser ● Laser/scanner ● Engine control unit (ECU) ● Access plate ● High-voltage power supply ● Paper feed ...motor ● Gear assembly ● Reinstallation notes for the gear assembly ● Tray 1 solenoid ● Tray 2 solenoid ● E-label reader (memory tag) ● Face-down-roller shaft ● Cartridge door ● Transfer roller ● Registration assembly ● Tray 1 pickup roller ● Tray 2 pickup roller ENWW Chapter contents 63
... ● Overview ● Service approach ● Covers ● Control panel ● Formatter ● Fuser ● Laser/scanner ● Engine control unit (ECU) ● Access plate ● High-voltage power supply ● Paper feed ...motor ● Gear assembly ● Reinstallation notes for the gear assembly ● Tray 1 solenoid ● Tray 2 solenoid ● E-label reader (memory tag) ● Face-down-roller shaft ● Cartridge door ● Transfer roller ● Registration assembly ● Tray 1 pickup roller ● Tray 2 pickup roller ENWW Chapter contents 63
Service Manual
Page 142
Rotate the top of the roller off of the shaft, and then lift the roller out of the tray 1 pickup roller to release the roller. 1 Figure 5-57 Removing the tray 1 pickup roller 2. Tray 1 pickup roller 1. Spread the pickup-roller locks (callout 1) on each side of the device. 124 Chapter 5 Removal and replacement ENWW
Rotate the top of the roller off of the shaft, and then lift the roller out of the tray 1 pickup roller to release the roller. 1 Figure 5-57 Removing the tray 1 pickup roller 2. Tray 1 pickup roller 1. Spread the pickup-roller locks (callout 1) on each side of the device. 124 Chapter 5 Removal and replacement ENWW
Service Manual
Page 143
Slide the roller and shaft toward the left until they clear the hole in the right-side bushing, and then lift the right end of the device facing you. 2. ENWW Tray 2 pickup roller 125 Tray 2 pickup roller NOTE Also follow these instructions to the left. 4. Remove the left-side bushing by sliding the bushing to remove any optional-tray pickup rollers. 1. Tip the device over on each side of the roller downward. 1 Figure 5-58 Removing the tray 2 pickup roller (1 of 2) 3. Rotate the bushings (callout 1) on its rear side, with the bottom of the shaft.
Slide the roller and shaft toward the left until they clear the hole in the right-side bushing, and then lift the right end of the device facing you. 2. ENWW Tray 2 pickup roller 125 Tray 2 pickup roller NOTE Also follow these instructions to the left. 4. Remove the left-side bushing by sliding the bushing to remove any optional-tray pickup rollers. 1. Tip the device over on each side of the roller downward. 1 Figure 5-58 Removing the tray 2 pickup roller (1 of 2) 3. Rotate the bushings (callout 1) on its rear side, with the bottom of the shaft.
Service Manual
Page 144
5. Slide the roller and shaft toward the right, and then lift the roller and shaft together out of 2) 126 Chapter 5 Removal and replacement ENWW Figure 5-59 Removing the tray 2 pickup roller (2 of the device.
5. Slide the roller and shaft toward the right, and then lift the roller and shaft together out of 2) 126 Chapter 5 Removal and replacement ENWW Figure 5-59 Removing the tray 2 pickup roller (2 of the device.
Service Manual
Page 150
...5. sensor within the specified period of page 1. Verify that the memory tag PCA is installed in tray 1 to lift, and then allows the feed roller to the print- 1. Verify that the tray 1 pickup roller and separation pad are installed correctly. 4. Verify that the memory tag connector is loaded correctly and that... off and then on the ECU. If the error persists, contact HP Support. Printing can continue, but you are prompted to pick up roller. When energized, solenoid SL2 releases a clutch, and then the pick-up roller rotates to set the date and time each time you are using ...
...5. sensor within the specified period of page 1. Verify that the memory tag PCA is installed in tray 1 to lift, and then allows the feed roller to the print- 1. Verify that the tray 1 pickup roller and separation pad are installed correctly. 4. Verify that the memory tag connector is loaded correctly and that... off and then on the ECU. If the error persists, contact HP Support. Printing can continue, but you are prompted to pick up roller. When energized, solenoid SL2 releases a clutch, and then the pick-up roller rotates to set the date and time each time you are using ...
Service Manual
Page 152
.... 4. Verify that SL2 is firmly seated on page 13.) 2. Verify that the tray 2 pickup roller and separation pad are installed correctly. 4. Remove any media. 4. Verify that the tray pickup roller and separation pad are installed correctly. 5. Verify that the guides are using meet HP specifications. (See Media specifications on page 13.) 2. Press to clear the error message...
.... 4. Verify that SL2 is firmly seated on page 13.) 2. Verify that the tray 2 pickup roller and separation pad are installed correctly. 4. Remove any media. 4. Verify that the tray pickup roller and separation pad are installed correctly. 5. Verify that the guides are using meet HP specifications. (See Media specifications on page 13.) 2. Press to clear the error message...
Service Manual
Page 242
...Description Arm, door Arm, pad Arm, paper-width sensor Bottom plate roller assembly Bushing Bushing, inner Bushing, transfer, right Cable, memory tag Cable, option interface Cable, paper delivery sensor Cable, scanner motor Cable, tray 2 sensor Cam Cam, contact Cartridge-door assembly Clip, cable Clip, ... on page 207 Internal components (6 of 6) on page 221 Internal components (3 of 6) on page 215 Internal components (1 of 6) on page 207 Tray 2 pickup assembly on page 223 Internal components (2 of 6) on page 211 Internal components (1 of 6) on page 207 Covers on page 205 Internal components (1 ...
...Description Arm, door Arm, pad Arm, paper-width sensor Bottom plate roller assembly Bushing Bushing, inner Bushing, transfer, right Cable, memory tag Cable, option interface Cable, paper delivery sensor Cable, scanner motor Cable, tray 2 sensor Cam Cam, contact Cartridge-door assembly Clip, cable Clip, ... on page 207 Internal components (6 of 6) on page 221 Internal components (3 of 6) on page 215 Internal components (1 of 6) on page 207 Tray 2 pickup assembly on page 223 Internal components (2 of 6) on page 211 Internal components (1 of 6) on page 207 Covers on page 205 Internal components (1 ...
Service Manual
Page 248
Table 7-9 Alphabetical parts list (continued) Description Registration assembly Ring, E Ring, E roller stay assembly Roller, face-down Roller, multipurpose pick-up Roller, tray 2 paper pickup Saddle, wire Saddle, wire Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, tap, M3x6 ... on page 211 Internal components (5 of 6) on page 219 Internal components (6 of 6) on page 221 Internal components (3 of 6) on page 215 Tray 2 pickup assembly on page 223 Internal components (1 of 6) on page 207 Internal components (5 of 6) on page 219 Internal components (1 of 6) on page ...
Table 7-9 Alphabetical parts list (continued) Description Registration assembly Ring, E Ring, E roller stay assembly Roller, face-down Roller, multipurpose pick-up Roller, tray 2 paper pickup Saddle, wire Saddle, wire Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, D, M3x8 Screw, tap, M3x6 ... on page 211 Internal components (5 of 6) on page 219 Internal components (6 of 6) on page 221 Internal components (3 of 6) on page 215 Tray 2 pickup assembly on page 223 Internal components (1 of 6) on page 207 Internal components (5 of 6) on page 219 Internal components (1 of 6) on page ...
Service Manual
Page 250
..., right Stopper, feed guide, left Stopper, fuser thrust Stopper, gear Switch, front Top cover assembly Top sensor PCA (PS901) Transfer roller assembly Tray 2 pickup assembly Tray 2 pickup roller assembly Washer, plain Part number RU5-2386-000 RC2-0665-000 RC2-0593-000 RC1-4126-000 RC2-0707-000 RC2-0702-000 RC2...components (6 of 6) on page 221 Covers on page 205 Internal components (4 of 6) on page 217 Internal components (3 of 6) on page 215 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 Internal components (2 of 6) on page 211 232 Chapter 7 Parts and diagrams ENWW
..., right Stopper, feed guide, left Stopper, fuser thrust Stopper, gear Switch, front Top cover assembly Top sensor PCA (PS901) Transfer roller assembly Tray 2 pickup assembly Tray 2 pickup roller assembly Washer, plain Part number RU5-2386-000 RC2-0665-000 RC2-0593-000 RC1-4126-000 RC2-0707-000 RC2-0702-000 RC2...components (6 of 6) on page 221 Covers on page 205 Internal components (4 of 6) on page 217 Internal components (3 of 6) on page 215 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 Internal components (2 of 6) on page 211 232 Chapter 7 Parts and diagrams ENWW
Service Manual
Page 255
...-up RL1-1367-000 RL1-1370-000 Cover, right front Roller, tray 2 paper pickup RM1-1485-000 roller stay assembly RM1-1490-000 RM1-1497-000 Multipurpose tray assembly Delivery roller assembly RM1-1506-000 Oblique roller assembly RM1-1508-000 Transfer roller assembly RM1-1521-030 Laser/scanner assembly RM1-1522-000 Drive release assembly RM1-3712-000...
...-up RL1-1367-000 RL1-1370-000 Cover, right front Roller, tray 2 paper pickup RM1-1485-000 roller stay assembly RM1-1490-000 RM1-1497-000 Multipurpose tray assembly Delivery roller assembly RM1-1506-000 Oblique roller assembly RM1-1508-000 Transfer roller assembly RM1-1521-030 Laser/scanner assembly RM1-1522-000 Drive release assembly RM1-3712-000...
Service Manual
Page 256
...-3759-000 Lower paper feed assembly RM1-3760-000 Paper feed guide assembly RM1-3762-000 Paper pick-up assembly RM1-3762-000 Tray 2 pickup assembly RM1-3763-000 Tray 2 pickup roller assembly RM1-3769-000 Sensor-flag assembly 238 Chapter 7 Parts and diagrams Table and page Internal components (3 of 6) on page 215 ...Internal components (4 of 6) on page 217 Internal components (4 of 6) on page 217 Internal components (4 of 6) on page 217 Internal components (5 of 6) on page 219 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 ENWW
...-3759-000 Lower paper feed assembly RM1-3760-000 Paper feed guide assembly RM1-3762-000 Paper pick-up assembly RM1-3762-000 Tray 2 pickup assembly RM1-3763-000 Tray 2 pickup roller assembly RM1-3769-000 Sensor-flag assembly 238 Chapter 7 Parts and diagrams Table and page Internal components (3 of 6) on page 215 ...Internal components (4 of 6) on page 217 Internal components (4 of 6) on page 217 Internal components (4 of 6) on page 217 Internal components (5 of 6) on page 219 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 Tray 2 pickup assembly on page 223 ENWW
Service Manual
Page 286
... cables 202 covers 204 EIO cards 202 internal components 206 memory 201 print cartridges 201 tray 2 222 parts removing and replacing 65, 67 268 Index ENWW support 251 supported operating...252 No System error 139 noise specifications 246 non-HP supplies 34, 144 not responding, troubleshooting 174 NVRAM initialization 160 O oblique roller 56 on-site service agreements 252 on/off ...laser/scanner 51 pickup/feed/delivery system 50 power-on 58 print cartridge memory 61 ordering part numbers for 201 supplies and accessories 200 supplies through embedded Web server 43 supplies with HP Easy Printer...
... cables 202 covers 204 EIO cards 202 internal components 206 memory 201 print cartridges 201 tray 2 222 parts removing and replacing 65, 67 268 Index ENWW support 251 supported operating...252 No System error 139 noise specifications 246 non-HP supplies 34, 144 not responding, troubleshooting 174 NVRAM initialization 160 O oblique roller 56 on-site service agreements 252 on/off ...laser/scanner 51 pickup/feed/delivery system 50 power-on 58 print cartridge memory 61 ordering part numbers for 201 supplies and accessories 200 supplies through embedded Web server 43 supplies with HP Easy Printer...
Service Manual
Page 287
... 141 physical specifications 18, 244 pickup assembly, diagrams 190 pickup roller, tray 1 locating 56 removing 124 pickup roller, tray 2 locating 56 removing 125 pickup/feed/delivery operations 50 PIN codes, service 161 ports included 2 locating 6 supported 3 troubleshooting 157 PostScript Printer Description (PPD) files included 11...11 pressure roller 56 primary charging stage 53 print cartridge door, removing 117 print cartridge status HP Easy Printer Care software 40 print cartridges authentication 35 EconoMode 34 features 4 genuine HP 34 jams, clearing 153 memory tag 61 non-HP 34 operations ...
... 141 physical specifications 18, 244 pickup assembly, diagrams 190 pickup roller, tray 1 locating 56 removing 124 pickup roller, tray 2 locating 56 removing 125 pickup/feed/delivery operations 50 PIN codes, service 161 ports included 2 locating 6 supported 3 troubleshooting 157 PostScript Printer Description (PPD) files included 11...11 pressure roller 56 primary charging stage 53 print cartridge door, removing 117 print cartridge status HP Easy Printer Care software 40 print cartridges authentication 35 EconoMode 34 features 4 genuine HP 34 jams, clearing 153 memory tag 61 non-HP 34 operations ...
Service Manual
Page 288
... 2 troubleshooting 172 spots, troubleshooting 180, 187 statement sizes supported 14 static precautions 65 status embedded Web server 41 HP Easy Printer Care software 40 HP Printer Utility, Macintosh 44 messages, types of 131 status, supplies control panel messages 7 Stop button 7 stopped printing, ...removing 73 total page count 162 transfer roller locating 56 removing 120 transfer stage 54 transfer unit warranty 249 transmission errors 136 transparencies sizes supported 15 tray 1 jams, clearing 151 locating 5 parts diagrams 191 pickup roller, removing 124 rollers 56 sensors 50, 192 270 Index...
... 2 troubleshooting 172 spots, troubleshooting 180, 187 statement sizes supported 14 static precautions 65 status embedded Web server 41 HP Easy Printer Care software 40 HP Printer Utility, Macintosh 44 messages, types of 131 status, supplies control panel messages 7 Stop button 7 stopped printing, ...removing 73 total page count 162 transfer roller locating 56 removing 120 transfer stage 54 transfer unit warranty 249 transmission errors 136 transparencies sizes supported 15 tray 1 jams, clearing 151 locating 5 parts diagrams 191 pickup roller, removing 124 rollers 56 sensors 50, 192 270 Index...
Service Manual
Page 289
... 5 part numbers 222 parts diagrams 191 pickup roller, removing 125 rollers 56 sensors 50, 192 solenoid, diagrams 193 solenoid, removing 112 See also trays tray 3 jams, clearing 151 part number 201 physical specifications 244 See also trays trays action not available error 141 empty 146 included...rollers 56 sensors 50 separation pad, removing 127 size mismatch errors 145 troubleshooting 172 type and size message 145 type mismatch message 146 unexpected size or type errors 137 use message 147 trays status HP Easy Printer Care software 40 troubleshooting Alert Settings window, HP Easy Printer...
... 5 part numbers 222 parts diagrams 191 pickup roller, removing 125 rollers 56 sensors 50, 192 solenoid, diagrams 193 solenoid, removing 112 See also trays tray 3 jams, clearing 151 part number 201 physical specifications 244 See also trays trays action not available error 141 empty 146 included...rollers 56 sensors 50 separation pad, removing 127 size mismatch errors 145 troubleshooting 172 type and size message 145 type mismatch message 146 unexpected size or type errors 137 use message 147 trays status HP Easy Printer Care software 40 troubleshooting Alert Settings window, HP Easy Printer...