Service Manual
Page 150
... Verify that a genuine HP print cartridge is firmly seated in connector J504 on the ECU. Open the cartridge door. Control panel message 10.XX.YY SUPPLY MEMORY ERROR For help press 11.XX INTERNAL CLOCK ERROR alternates with To continue press 13.00.02 JAM IN TRAY 1 13.01.00 JAM IN TRAY 1 alternates ...with Clear jam then press Description Recommended action The device cannot read or write to see if the pick-up roller is ...
... Verify that a genuine HP print cartridge is firmly seated in connector J504 on the ECU. Open the cartridge door. Control panel message 10.XX.YY SUPPLY MEMORY ERROR For help press 11.XX INTERNAL CLOCK ERROR alternates with To continue press 13.00.02 JAM IN TRAY 1 13.01.00 JAM IN TRAY 1 alternates ...with Clear jam then press Description Recommended action The device cannot read or write to see if the pick-up roller is ...