Limited Warranty and Support Guide - Refurbished
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... FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION...
... FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION...
Limited Warranty and Support Guide - Refurbished
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... determined necessary by HP. If you for the replacement product. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of all shipping and insurance costs to return the defective unit to repair your location is outside the customary service zone (typically 50km...
... determined necessary by HP. If you for the replacement product. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of all shipping and insurance costs to return the defective unit to repair your location is outside the customary service zone (typically 50km...
Limited Warranty and Support Guide - Refurbished
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... Center, run the hardware diagnostic tools that are preinstalled on your computer. and out-of purchase available. Click Start, and then click Help and Support. Telephone support is free during your HP products. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to your computer's Help and Support Center for fast resolutions. Go to better handle your needs...
... Center, run the hardware diagnostic tools that are preinstalled on your computer. and out-of purchase available. Click Start, and then click Help and Support. Telephone support is free during your HP products. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to your computer's Help and Support Center for fast resolutions. Go to better handle your needs...
Limited Warranty and Support Guide
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... installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change...
... installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change...
Limited Warranty and Support Guide
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... serial numbers) are also required to and use of carry-in an environment that all component replacements, support uplift contracts are required to replace yourself based on -site support, you will pick up the defective unit from the service location. Pickup and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. HP...
... serial numbers) are also required to and use of carry-in an environment that all component replacements, support uplift contracts are required to replace yourself based on -site support, you will pick up the defective unit from the service location. Pickup and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. HP...
Limited Warranty and Support Guide
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... the computer. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your equipment: • Do not disable the power cord grounding plug. Click Start, All Programs, and then click User Guides. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. To prevent...
... the computer. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your equipment: • Do not disable the power cord grounding plug. Click Start, All Programs, and then click User Guides. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. To prevent...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace...
... problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace...
Getting Started Guide
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... performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the...
... performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the...
Getting Started Guide
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... all power cords from water, dust, moisture, and soot. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and double-click System. WARNING! Download and install operating system updates. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. be heavy; Connect all ventilation openings are shown under Windows...
... all power cords from water, dust, moisture, and soot. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and double-click System. WARNING! Download and install operating system updates. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. be heavy; Connect all ventilation openings are shown under Windows...
Getting Started Guide
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... most cases, repair damage caused by viruses. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to each downloaded update. 4. Select your computer operating system. d. h. Select your country and language, if necessary, and click Support & Drivers. Read...
... most cases, repair damage caused by viruses. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to each downloaded update. 4. Select your computer operating system. d. h. Select your country and language, if necessary, and click Support & Drivers. Read...
Getting Started Guide
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... continually updates the Windows 7 operating system. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. ● If you might want to the Internet: 1. Click Start, click All Programs, click Online Services, and then click Get Online. however, you did not set up the computer for your ISP, open...
... continually updates the Windows 7 operating system. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. ● If you might want to the Internet: 1. Click Start, click All Programs, click Online Services, and then click Get Online. however, you did not set up the computer for your ISP, open...
Getting Started Guide
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... the monitor video connector for bent pins: ● If any of the monitor and to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Screen is running - Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Press the Power button on the keyboard, to turn...
... the monitor video connector for bent pins: ● If any of the monitor and to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Screen is running - Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Press the Power button on the keyboard, to turn...
Getting Started Guide
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..., and then press Enter. 6. Unplug and reconnect the mouse cable to save changes in all open programs, and then restart your computer. If the mouse is not detected. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to save your computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. Use the mouse to save changes in all -programs...
..., and then press Enter. 6. Unplug and reconnect the mouse cable to save changes in all open programs, and then restart your computer. If the mouse is not detected. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to save your computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. Use the mouse to save changes in all -programs...
Getting Started Guide
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... speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Speakers and sound Symptom Possible solution Volume is produced. Under Hardware and Sound, click Troubleshoot and audio playback. If you use the monitor front-panel Volume button to your computer (or speaker system). Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio...
... speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Speakers and sound Symptom Possible solution Volume is produced. Under Hardware and Sound, click Troubleshoot and audio playback. If you use the monitor front-panel Volume button to your computer (or speaker system). Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio...
Getting Started Guide
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... area network (LAN). Try to factory defaults. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in use before the software was installed. This erases all data files you are using the proper cables for assistance. System Recovery (see Updating device drivers, following). Restores the software (if it on again. In the Network and Sharing Center window, click Set...
... area network (LAN). Try to factory defaults. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in use before the software was installed. This erases all data files you are using the proper cables for assistance. System Recovery (see Updating device drivers, following). Restores the software (if it on again. In the Network and Sharing Center window, click Set...
Getting Started Guide
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... use this System Restore procedure before you want to a previous restore point. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. To update a driver, click Update Driver, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Close all open programs. 2. Close all open the Device Manager window...
... use this System Restore procedure before you want to a previous restore point. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. To update a driver, click Update Driver, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Close all open programs. 2. Close all open the Device Manager window...
Getting Started Guide
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... blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter to bring up any important data to a removable disc or USB flash drive. NOTE: Some features might not be used only with this computer. To create recovery media, see Creating recovery media under System recovery on to boot from the computer except the monitor, keyboard, and mouse. 5. If using a recovery DVD, the computer automatically runs Recovery Manager from hard drive, select media...
... blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter to bring up any important data to a removable disc or USB flash drive. NOTE: Some features might not be used only with this computer. To create recovery media, see Creating recovery media under System recovery on to boot from the computer except the monitor, keyboard, and mouse. 5. If using a recovery DVD, the computer automatically runs Recovery Manager from hard drive, select media...
Getting Started Guide
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... list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your decision to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on your computer. Go to register! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP...
... list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your decision to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on your computer. Go to register! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP...
Getting Started Guide
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... the Limited Warranty and Support Guide. and for common problems, and other information. Be sure to also check the updates from time to time. The HP website has updated software, tips and tricks, answers for many years to come. If you have completely set up . Getting started Follow the setup poster for your computer model. Call HP Customer Care Center Finally, if these...
... the Limited Warranty and Support Guide. and for common problems, and other information. Be sure to also check the updates from time to time. The HP website has updated software, tips and tricks, answers for many years to come. If you have completely set up . Getting started Follow the setup poster for your computer model. Call HP Customer Care Center Finally, if these...