User Guide
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...handled by the software application. For more information on your software application, click Print. 3. TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Depending on your documents, see Select print paper. Click OK, and then click ... or use special features. For more information about selecting the best print paper for document from any location, without any additional software or printer drivers. Print documents (Mac OS X) 1. For more information, see Load paper. 2. On the File menu in your operating system. •...
...handled by the software application. For more information on your software application, click Print. 3. TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Depending on your documents, see Select print paper. Click OK, and then click ... or use special features. For more information about selecting the best print paper for document from any location, without any additional software or printer drivers. Print documents (Mac OS X) 1. For more information, see Load paper. 2. On the File menu in your operating system. •...
User Guide
Page 29
...and return to print them correctly on envelopes (Windows) 1. Select any other settings if necessary. 6. Load envelopes print-side down in the HP software provided with the software program you want , and then click Print. For more information, see Load paper. 2. Load envelopes print-...side down in the printer driver. For more information, see Set up custom sizes (Mac OS X). • Print on special or custom-size paper (Mac OS X) Print...
...and return to print them correctly on envelopes (Windows) 1. Select any other settings if necessary. 6. Load envelopes print-side down in the HP software provided with the software program you want , and then click Print. For more information, see Load paper. 2. Load envelopes print-...side down in the printer driver. For more information, see Set up custom sizes (Mac OS X). • Print on special or custom-size paper (Mac OS X) Print...
User Guide
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... features if the printer is available, the printer downloads and installs the update, and then restarts. Set up HP ePrint using an Ethernet connection. No additional drivers or software are connected to the Internet using the printer control panel 1. This section contains the following topics: ...• Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up HP ePrint, use one of the...
... features if the printer is available, the printer downloads and installs the update, and then restarts. Set up HP ePrint using an Ethernet connection. No additional drivers or software are connected to the Internet using the printer control panel 1. This section contains the following topics: ...• Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up HP ePrint, use one of the...
User Guide
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...Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to obtain assistance. It is the fastest source for technical support. 58 Solve a problem This...• Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that can help you correct many common printer problems. ...
...Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to obtain assistance. It is the fastest source for technical support. 58 Solve a problem This...• Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that can help you correct many common printer problems. ...
User Guide
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... list of the support numbers might not be toll free. Telephone support numbers In many common printer problems. HP support 59 This web site also offers technical support, drivers, supplies, ordering information and other options such as a thunderstorm or moving the printer)? You can help you... call costs information, see www.hp.com/support. All support is available in Europe, the Middle East, and Africa, go...
... list of the support numbers might not be toll free. Telephone support numbers In many common printer problems. HP support 59 This web site also offers technical support, drivers, supplies, ordering information and other options such as a thunderstorm or moving the printer)? You can help you... call costs information, see www.hp.com/support. All support is available in Europe, the Middle East, and Africa, go...
User Guide
Page 67
...pressing the (Power) button on calling for the paper loaded in the trays. • Make sure the page settings in the printer driver match the page size of time. Go to both the printer and the ink cartridge. Cause: There was set to avoid possible printing ...fastest print speed. CAUTION: Wait until the (Power) button light goes out before removing the old ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for information on the printer. This website provides information and utilities that can cause print quality problems like blank or partial ...
...pressing the (Power) button on calling for the paper loaded in the trays. • Make sure the page settings in the printer driver match the page size of time. Go to both the printer and the ink cartridge. Cause: There was set to avoid possible printing ...fastest print speed. CAUTION: Wait until the (Power) button light goes out before removing the old ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for information on the printer. This website provides information and utilities that can cause print quality problems like blank or partial ...
User Guide
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...the printer location and length of USB cable • High electromagnetic fields (such as those generated by USB cables) can visit the HP online support website at the edges of the electromagnetic fields. See the release notes for known software conflicts, refer to the application's ... print quality report. This website provides information and utilities that you are using . • Make sure the paper size selected in the printer driver match the size of your printer. Also, it is less than 3 meters (9.8 feet) long to interpret print settings correctly. Something on a ...
...the printer location and length of USB cable • High electromagnetic fields (such as those generated by USB cables) can visit the HP online support website at the edges of the electromagnetic fields. See the release notes for known software conflicts, refer to the application's ... print quality report. This website provides information and utilities that you are using . • Make sure the paper size selected in the printer driver match the size of your printer. Also, it is less than 3 meters (9.8 feet) long to interpret print settings correctly. Something on a ...
User Guide
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...requirements. To print the printer status report • From the Home screen on the installation CD) to perform a complete uninstallation of the printer driver. Chapter 8 Hardware installation suggestions Check the printer • Make sure that all other programs are closed. • If the computer does ...in the Windows Device Manager. • If you are using a computer running Windows, make sure that the USB drivers have been removed from the HP web site, www.hp.com/support. Using the buttons to the right, scroll to print the printer status report before calling. If correctly ...
...requirements. To print the printer status report • From the Home screen on the installation CD) to perform a complete uninstallation of the printer driver. Chapter 8 Hardware installation suggestions Check the printer • Make sure that all other programs are closed. • If the computer does ...in the Windows Device Manager. • If you are using a computer running Windows, make sure that the USB drivers have been removed from the HP web site, www.hp.com/support. Using the buttons to the right, scroll to print the printer status report before calling. If correctly ...
User Guide
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... cards Printer specifications 101 For more information, see Set up custom sizes (Mac OS X). (continued) Paper size Input tray U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) ADF (HP Officejet Pro Duplexer 3620 only) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) Monarch... mm; 8.3 x 11.7 inches) Index Card Letter (216 x 279 mm; 8.5 x 11 inches) Other paper NOTE: Defining custom paper sizes is only available in the Mac printer driver.
... cards Printer specifications 101 For more information, see Set up custom sizes (Mac OS X). (continued) Paper size Input tray U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) ADF (HP Officejet Pro Duplexer 3620 only) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) Monarch... mm; 8.3 x 11.7 inches) Index Card Letter (216 x 279 mm; 8.5 x 11 inches) Other paper NOTE: Defining custom paper sizes is only available in the Mac printer driver.
User Guide
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...(0.13 inch) 16.5 mm (0.65 inch) 16.5 mm (0.65 inch) Guidelines for the bottom print margins might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use paper that conforms to 75 sheets of plain paper (text printing) 35 ... when you print on both sides of a page. Legal A4 U.S. Appendix A (continued) Tray Duplexer Type Plain and brochure Output tray All supported paper ADF (HP Officejet Pro 3620 only) Paper Weight 60 to 120 g/m2 (16 to 32 lb bond) 60 to 90 g/m2 (16 to 24 lb bond) Capacity Not applicable Up...
...(0.13 inch) 16.5 mm (0.65 inch) 16.5 mm (0.65 inch) Guidelines for the bottom print margins might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use paper that conforms to 75 sheets of plain paper (text printing) 35 ... when you print on both sides of a page. Legal A4 U.S. Appendix A (continued) Tray Duplexer Type Plain and brochure Output tray All supported paper ADF (HP Officejet Pro 3620 only) Paper Weight 60 to 120 g/m2 (16 to 32 lb bond) 60 to 90 g/m2 (16 to 24 lb bond) Capacity Not applicable Up...
User Guide
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..., see Clear jams. Paper Jam Paper has become jammed in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Remove the ink cartridge by the printer. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in to turn off the printer, and then check the...
..., see Clear jams. Paper Jam Paper has become jammed in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Remove the ink cartridge by the printer. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in to turn off the printer, and then check the...
User Guide
Page 164
... printhead 90 answer ring pattern change 46 parallel phone systems 133 dots or streaks, troubleshoot copies 69 dots, troubleshoot scan 73 double-sided printing 26 driver warranty 97 DSL, fax setup with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control...
... printhead 90 answer ring pattern change 46 parallel phone systems 133 dots or streaks, troubleshoot copies 69 dots, troubleshoot scan 73 double-sided printing 26 driver warranty 97 DSL, fax setup with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control...
User Guide
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... systems supported 100 originals scan 28 output tray locating 9 paper supported 102 P pages per month (duty cycle) 99 paper clear jams 92 duplexing 26 HP, order 127 jams 93, 94 load tray 15 print on custom-size 25 selecting 13 size, set for fax 40 skewed pages 67 specifications 100...25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 ...
... systems supported 100 originals scan 28 output tray locating 9 paper supported 102 P pages per month (duty cycle) 99 paper clear jams 92 duplexing 26 HP, order 127 jams 93, 94 load tray 15 print on custom-size 25 selecting 13 size, set for fax 40 skewed pages 67 specifications 100...25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 ...