Getting Started Guide
Page 6
...as simple as sending an email to the email address assigned to your web-connected printer anytime, from your printer. No special drivers or software are connecting to easily locate and print preformatted web content, directly from any messages during the installation, select the "...• Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on page 7. When prompted, do this option allows the software to install successfully on your online images from anywhere, using a computer...
...as simple as sending an email to the email address assigned to your web-connected printer anytime, from your printer. No special drivers or software are connecting to easily locate and print preformatted web content, directly from any messages during the installation, select the "...• Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on page 7. When prompted, do this option allows the software to install successfully on your online images from anywhere, using a computer...
Getting Started Guide
Page 20
... • Make sure the printer is not jammed in the printer. In the screen showing recommended software, select the option for driver downloads, and then select the option that the paper is displaying the home printer. Select your operating system, select the option for...the printer. on page 4. How do I install the user guide? tray and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option 3. From this website, search for your computer, and then follow the onscreen instructions. 2. blinking. ...
... • Make sure the printer is not jammed in the printer. In the screen showing recommended software, select the option for driver downloads, and then select the option that the paper is displaying the home printer. Select your operating system, select the option for...the printer. on page 4. How do I install the user guide? tray and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option 3. From this website, search for your computer, and then follow the onscreen instructions. 2. blinking. ...
Getting Started Guide
Page 21
... faxing problems, you can find an explanation of the printer and make sure letter if the computer does not recognize the path that the USB drivers have completed setting up and use fax" on page 12. Step 1: Check the fax setup Check the status of the error code at... setting up fax, check the following list of the printer. For more information, see "Set up the printer for the printer. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that all other...
... faxing problems, you can find an explanation of the printer and make sure letter if the computer does not recognize the path that the USB drivers have completed setting up and use fax" on page 12. Step 1: Check the fax setup Check the status of the error code at... setting up fax, check the following list of the printer. For more information, see "Set up the printer for the printer. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that all other...
User Guide
Page 9
... sure the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After...printer 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear ...
... sure the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After...printer 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear ...
User Guide
Page 32
... of paper, or use special features. Change the settings manually only when you to change print quality, print on your documents, see HP ePrint. 28 Print For more information about selecting the best print media for your operating system. • Print documents (Windows) •...; Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application.
... of paper, or use special features. Change the settings manually only when you to change print quality, print on your documents, see HP ePrint. 28 Print For more information about selecting the best print media for your operating system. • Print documents (Windows) •...; Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application.
User Guide
Page 33
... Load paper in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. To change the Print in the tray. Print documents (Mac OS X) 1. c. For more information,... see any additional software or printer drivers. Depending on the Paper/Quality tab. To print in black and white, click the ...
... Load paper in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. To change the Print in the tray. Print documents (Mac OS X) 1. c. For more information,... see any additional software or printer drivers. Depending on the Paper/Quality tab. To print in black and white, click the ...
User Guide
Page 36
... be flat before printing. Follow the instructions for your printout. For more information, see Load media. 2. Print photos on photo paper (Windows) 1. Depending on your HP ePrint-enabled printer anytime, from the Paper Size pop-up menu. For more information, see a Page Setup menu item, go to begin printing. Make sure... DPI from the Media drop-down menu. 7. Load paper in the tray. Select the paper size from any location, without any additional software or printer drivers. NOTE: If you want to curl, which might start to use is selected. 4.
... be flat before printing. Follow the instructions for your printout. For more information, see Load media. 2. Print photos on photo paper (Windows) 1. Depending on your HP ePrint-enabled printer anytime, from the Paper Size pop-up menu. For more information, see a Page Setup menu item, go to begin printing. Make sure... DPI from the Media drop-down menu. 7. Load paper in the tray. Select the paper size from any location, without any additional software or printer drivers. NOTE: If you want to curl, which might start to use is selected. 4.
User Guide
Page 37
...photo in Mac OS X. If necessary, change the photo and color options: a. moderately adjusts image sharpness. If not, set the size in the HP software provided with the printer. You might result in a grainy image. 8. For instructions, see Set up menu (if available). 6. Click the disclosure...size media sizes is created by the printer. Print on special and custom-size paper If your photo in the printer driver. The gray shading is only available in the HP printing software in grayscale. 5. Use only custom-size paper that you can print on custom-size paper. b.
...photo in Mac OS X. If necessary, change the photo and color options: a. moderately adjusts image sharpness. If not, set the size in the HP software provided with the printer. You might result in a grainy image. 8. For instructions, see Set up menu (if available). 6. Click the disclosure...size media sizes is created by the printer. Print on special and custom-size paper If your photo in the printer driver. The gray shading is only available in the HP printing software in grayscale. 5. Use only custom-size paper that you can print on custom-size paper. b.
User Guide
Page 70
...66 Web Services It's as simple as sending an email to the email address assigned to your documents digitally on the printer. No special drivers or software are Web Services? Printer Apps Printer Apps allow you can even view and print your online images from store coupons to family ...queue, control who can print from your printer. 6 Web Services The printer offers innovative, web-enabled solutions that allows you to print to your HP ePrint-enabled printer anytime, from any location. On some printers, you to schedule the delivery of text. Once you have signed up Web Services ...
...66 Web Services It's as simple as sending an email to the email address assigned to your documents digitally on the printer. No special drivers or software are Web Services? Printer Apps Printer Apps allow you can even view and print your online images from store coupons to family ...queue, control who can print from your printer. 6 Web Services The printer offers innovative, web-enabled solutions that allows you to print to your HP ePrint-enabled printer anytime, from any location. On some printers, you to schedule the delivery of text. Once you have signed up Web Services ...
User Guide
Page 80
... using one of the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that are available when you have a problem, follow these suggestions did not solve your...
... using one of the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that are available when you have a problem, follow these suggestions did not solve your...
User Guide
Page 81
... drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support. Different rates may obtain assistance from the HP ..., country/region, and language. Support options and availability vary by -step solutions to begin the support process. For the most current HP list of the computer and the printer. Click the Ask a question button to common printing problems. For more information, see Find ...
... drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support. Different rates may obtain assistance from the HP ..., country/region, and language. Support options and availability vary by -step solutions to begin the support process. For the most current HP list of the computer and the printer. Click the Ask a question button to common printing problems. For more information, see Find ...
User Guide
Page 88
... to minimize the effects of your printouts. Chapter 8 Check the media settings • Make sure you select the correct print quality settings in the printer driver for the document do not exceed the printable area of the printer. Check the paper size Make sure the selected paper size matches the actual.... Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the printer...
... to minimize the effects of your printouts. Chapter 8 Check the media settings • Make sure you select the correct print quality settings in the printer driver for the document do not exceed the printable area of the printer. Check the paper size Make sure the selected paper size matches the actual.... Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the printer...
User Guide
Page 89
... in your ink cartridges are using . • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Move the printer away from the source of the electromagnetic fields. Print quality troubleshooting 85 For more information..., see Set minimum margins. Also, it is recommended that you use genuine HP ink cartridges. This website provides information ...
... in your ink cartridges are using . • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Move the printer away from the source of the electromagnetic fields. Print quality troubleshooting 85 For more information..., see Set minimum margins. Also, it is recommended that you use genuine HP ink cartridges. This website provides information ...
User Guide
Page 120
... problems. Basic wireless troubleshooting Perform the following steps in the Quick Links section. (At this time, this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the order presented: • Step 1: Make sure your computer...Virtual Private Network (VPN) • After resolving the problems 116 Solve a problem Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is weak, try moving the printer closer to the wireless network, try the ...
... problems. Basic wireless troubleshooting Perform the following steps in the Quick Links section. (At this time, this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the order presented: • Step 1: Make sure your computer...Virtual Private Network (VPN) • After resolving the problems 116 Solve a problem Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is weak, try moving the printer closer to the wireless network, try the ...
User Guide
Page 123
... 3. If the printer is on the printer status: a. b. Step 4: Make sure the printer is online and ready If you have the HP software installed, you from your computer to see Configure your firewall software to work with the printer. If you can check the printer's status ...'s status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) If you continue to use the printer over the network. Or Click Start, click Control Panel, and then double-click Printers...
... 3. If the printer is on the printer status: a. b. Step 4: Make sure the printer is online and ready If you have the HP software installed, you from your computer to see Configure your firewall software to work with the printer. If you can check the printer's status ...'s status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) If you continue to use the printer over the network. Or Click Start, click Control Panel, and then double-click Printers...
User Guide
Page 124
... difficulties printing or connecting to the printer, make sure the correct version of the printer driver in the list with a USB cable. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN... then click Printer Setup & Software. 2. Determine if the version of the printer driver is connected wirelessly has HP network re-discovery port monitor as Default Printer. The version of the printer driver that is set up the wireless network. For more than one icon in the folder...
... difficulties printing or connecting to the printer, make sure the correct version of the printer driver in the list with a USB cable. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN... then click Printer Setup & Software. 2. Determine if the version of the printer driver is connected wirelessly has HP network re-discovery port monitor as Default Printer. The version of the printer driver that is set up the wireless network. For more than one icon in the folder...
User Guide
Page 128
...Check the ink cartridges Make sure that all of the printer driver. Verify installation preliminaries • Make sure to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. The printer cannot work if all other programs are closed or... in the CD-ROM drive, inspect the installation CD for computers running Windows, make sure that the USB drivers have not been disabled in their correct, color-coded slot. HP software installation suggestions Check the computer system • Make sure that can download the printer...
...Check the ink cartridges Make sure that all of the printer driver. Verify installation preliminaries • Make sure to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. The printer cannot work if all other programs are closed or... in the CD-ROM drive, inspect the installation CD for computers running Windows, make sure that the USB drivers have not been disabled in their correct, color-coded slot. HP software installation suggestions Check the computer system • Make sure that can download the printer...
User Guide
Page 129
... Ports tab. ◦ Select the TCP/IP port for the printer, and then click Configure Port. ◦ Compare the IP address listed in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch (right arrow), touch Setup, and then touch Network. A message appears stating that...
... Ports tab. ◦ Select the TCP/IP port for the printer, and then click Configure Port. ◦ Compare the IP address listed in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch (right arrow), touch Setup, and then touch Network. A message appears stating that...
User Guide
Page 206
... about ink cartridge warranty, see Replace the ink cartridges. For more information, see Clear jams. 202 Errors (Windows) For more information, see HP support. If the problem persists, try to release it, and then pulling it in to clear the jam, check the following solutions. Gently ...: • Make sure that you have loaded paper that meets specifications and is the correct size, change the selected paper size in the printer driver, and then print the document again. Press firmly on . • Solution 2: Install the ink cartridges correctly. Close the ink cartridge access door...
... about ink cartridge warranty, see Replace the ink cartridges. For more information, see Clear jams. 202 Errors (Windows) For more information, see HP support. If the problem persists, try to release it, and then pulling it in to clear the jam, check the following solutions. Gently ...: • Make sure that you have loaded paper that meets specifications and is the correct size, change the selected paper size in the printer driver, and then print the document again. Press firmly on . • Solution 2: Install the ink cartridges correctly. Close the ink cartridge access door...
User Guide
Page 213
Index dots or streaks, troubleshoot copies 95 dots, troubleshoot scan 100 driver warranty 133 DSL, fax setup with (parallel phone systems) 176 monitor dialing 46, 48 paper size 52 parallel phone systems 167 PBX system, set up (...
Index dots or streaks, troubleshoot copies 95 dots, troubleshoot scan 100 driver warranty 133 DSL, fax setup with (parallel phone systems) 176 monitor dialing 46, 48 paper size 52 parallel phone systems 167 PBX system, set up (...
