Getting Started Guide
Page 6
...prints an information page, follow the instructions to learn about managing and configuring HP ePrint settings and to finish the setup. No special drivers or software are connecting to your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen ...instructions. • Mac OS X: Double-click the HP Installer icon on the software CD,...
...prints an information page, follow the instructions to learn about managing and configuring HP ePrint settings and to finish the setup. No special drivers or software are connecting to your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen ...instructions. • Mac OS X: Double-click the HP Installer icon on the software CD,...
Getting Started Guide
Page 20
..." in the printer. Select your operating system, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the • Make sure that any cords and cables that you cannot find the HP software CD or if your computer does not have securely connected the... removed all latches and covers in good working properly. Tip: If you are lit or blinking. From this website, search for your operating system: • Windows: Select the option with the printer into your computer, and then follow the onscreen instructions. 2.
..." in the printer. Select your operating system, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the • Make sure that any cords and cables that you cannot find the HP software CD or if your computer does not have securely connected the... removed all latches and covers in good working properly. Tip: If you are lit or blinking. From this website, search for your operating system: • Windows: Select the option with the printer into your computer, and then follow the onscreen instructions. 2.
Getting Started Guide
Page 21
...are closed. Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go to Step 2. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. If you are specifying the correct drive and are ...connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers ...
...are closed. Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go to Step 2. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. If you are specifying the correct drive and are ...connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers ...
User Guide
Page 9
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
User Guide
Page 32
...paper, or use special features. Change the settings manually only when you want to print documents on your HP ePrint-enabled printer anytime, from HP that allows you to change print quality, print on special and custom-size paper Print borderless documents Print documents...Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information about selecting the best print media for your ...
...paper, or use special features. Change the settings manually only when you want to print documents on your HP ePrint-enabled printer anytime, from HP that allows you to change print quality, print on special and custom-size paper Print borderless documents Print documents...Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information about selecting the best print media for your ...
User Guide
Page 33
...2. c. For more information, see any additional software or printer drivers. From the File menu in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any options, ...click the disclosure triangle next to step 3. Load paper in the tray. For more information, see HP ePrint. Print documents (Windows) 1. Depending on the Paper/Quality tab. Click OK. 7. Click Print or OK to begin printing. Print documents (Mac ...
...2. c. For more information, see any additional software or printer drivers. From the File menu in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any options, ...click the disclosure triangle next to step 3. Load paper in the tray. For more information, see HP ePrint. Print documents (Windows) 1. Depending on the Paper/Quality tab. Click OK. 7. Click Print or OK to begin printing. Print documents (Mac ...
User Guide
Page 36
...created by varying patterns of your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. On the Paper/Quality tab, select the ...appropriate photo paper type from any location, without any additional software or printer drivers. NOTE: If you want to curl, which...
...created by varying patterns of your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. On the Paper/Quality tab, select the ...appropriate photo paper type from any location, without any additional software or printer drivers. NOTE: If you want to curl, which...
User Guide
Page 81
...here are those in front of telephone support numbers and call Call HP support while you are using online chat. • Check for HP software updates. Different rates may obtain assistance from the HP software for Windows or Mac OS X, which provide easy, step-by using these ...web site: https://launchpad.net/hplip. This website provides information and utilities that can also obtain support from the HP Customer Care Center. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send...
...here are those in front of telephone support numbers and call Call HP support while you are using online chat. • Check for HP software updates. Different rates may obtain assistance from the HP software for Windows or Mac OS X, which provide easy, step-by using these ...web site: https://launchpad.net/hplip. This website provides information and utilities that can also obtain support from the HP Customer Care Center. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send...
User Guide
Page 89
... cable that is less than the media that you are using genuine HP ink cartridges Solution: Check to see Print. Genuine HP ink cartridges are using . • Make sure the media size selected in the printer driver match the size of media loaded in your ink cartridges are using... you use genuine HP ink cartridges. Check the media size • Content on a page might be caused by USB cables) can sometimes cause slight distortions to printouts. Print quality troubleshooting 85 Check the margin settings If the text or graphics are using a computer running Windows, you can help...
... cable that is less than the media that you are using genuine HP ink cartridges Solution: Check to see Print. Genuine HP ink cartridges are using . • Make sure the media size selected in the printer driver match the size of media loaded in your ink cartridges are using... you use genuine HP ink cartridges. Check the media size • Content on a page might be caused by USB cables) can sometimes cause slight distortions to printouts. Print quality troubleshooting 85 Check the margin settings If the text or graphics are using a computer running Windows, you can help...
User Guide
Page 120
...steps provided in Basic wireless troubleshooting and are unable to your computer. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Make sure the wireless (802.11) light is turned on If the... printer closer to your computer is not on recovers from a network communication issue. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your network • Step 2: Make sure that the printer is weak, try the following steps in...
...steps provided in Basic wireless troubleshooting and are unable to your computer. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Make sure the wireless (802.11) light is turned on If the... printer closer to your computer is not on recovers from a network communication issue. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your network • Step 2: Make sure that the printer is weak, try the following steps in...
User Guide
Page 123
... paused or offline, preventing you can use the printer after performing the steps above but find that the symptoms persist as the default printer driver (Windows only) If you still cannot use the printer over the network, continue to use the printer even with the firewall turned off, try ...enabling the firewall software to work with the printer If you install the HP software again, the installer might be interfering. If Solve wireless problems 119 For more information, see Configure your firewall software to work with ...
... paused or offline, preventing you can use the printer after performing the steps above but find that the symptoms persist as the default printer driver (Windows only) If you still cannot use the printer over the network, continue to use the printer even with the firewall turned off, try ...enabling the firewall software to work with the printer If you install the HP software again, the installer might be interfering. If Solve wireless problems 119 For more information, see Configure your firewall software to work with ...
User Guide
Page 124
...Devices and Printers. - For more than one icon in the folder for the printer, right-click the printer icon for your operating system: Windows 1. TIP: To use the printer while connected to the VPN, you can connect the printer to your wireless network, complete the following ... port in the Printers or Printers and Faxes or Devices and Printers folder is connected wirelessly has HP network re-discovery port monitor as the default. 1. Determine if the version of the printer driver that uses the Internet to provide a remote, secure connection to the checkmark. 3. On the ...
...Devices and Printers. - For more than one icon in the folder for the printer, right-click the printer icon for your operating system: Windows 1. TIP: To use the printer while connected to the VPN, you can connect the printer to your wireless network, complete the following ... port in the Printers or Printers and Faxes or Devices and Printers folder is connected wirelessly has HP network re-discovery port monitor as the default. 1. Determine if the version of the printer driver that uses the Internet to provide a remote, secure connection to the checkmark. 3. On the ...
User Guide
Page 128
HP software installation suggestions Check the computer system • Make sure that your computer is turned on the installation CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer... requirements. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you correct many common printer problems. NOTE: After correcting any problems...
HP software installation suggestions Check the computer system • Make sure that your computer is turned on the installation CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer... requirements. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you correct many common printer problems. NOTE: After correcting any problems...
User Guide
Page 129
... the Printer Status Report 125 Touch Restore Network Defaults, and then touch Yes. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. ◦ Click OK twice to view current printer information...◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network defaults have been ...
... the Printer Status Report 125 Touch Restore Network Defaults, and then touch Yes. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. ◦ Click OK twice to view current printer information...◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network defaults have been ...
User Guide
Page 206
...Turn off the printer, and then turn off and on the cartridge to avoid jams, see Clear jams. 202 Errors (Windows) NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see Media specifications. • Make sure that the printer is blocking the ink...the ink cartridges. If the problem persists after you . 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. NOTE: If the paper loaded in the printer is resolved. • Solution 1: ...
...Turn off the printer, and then turn off and on the cartridge to avoid jams, see Clear jams. 202 Errors (Windows) NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see Media specifications. • Make sure that the printer is blocking the ink...the ink cartridges. If the problem persists after you . 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. NOTE: If the paper loaded in the printer is resolved. • Solution 1: ...
User Guide
Page 215
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...