User Guide
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Contents 6 Solve a problem HP support...59 Obtain electronic support...59 HP support by phone...60 Before you call...60 Phone support period 60 Telephone support numbers 61 After the phone support period 63 General troubleshooting tips and resources 63 Solve printing problems...64 The printer shuts down unexpectedly 64 All printer lights...74 Clean the area around the ink nozzles 75 Replace the ink service module 77 Solve paper-feed problems...78 Media is not supported for the printer 78 Media is not picked up...78 Media is not coming out correctly 78 Pages are skewing...78 Multiple ...
Contents 6 Solve a problem HP support...59 Obtain electronic support...59 HP support by phone...60 Before you call...60 Phone support period 60 Telephone support numbers 61 After the phone support period 63 General troubleshooting tips and resources 63 Solve printing problems...64 The printer shuts down unexpectedly 64 All printer lights...74 Clean the area around the ink nozzles 75 Replace the ink service module 77 Solve paper-feed problems...78 Media is not supported for the printer 78 Media is not picked up...78 Media is not coming out correctly 78 Pages are skewing...78 Multiple ...
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... capacities 96 Processor and memory specifications 97 System requirements...97 Memory device specifications 97 Mobile phone printing information 98 Media specifications...98 Understand specifications for supported media 98 Set minimum margins 100 Guidelines for two-sided (duplex) printing 101 Print resolution...101 Copy specifications...101 Scan specifications...102 Operating environment...102...
... capacities 96 Processor and memory specifications 97 System requirements...97 Memory device specifications 97 Mobile phone printing information 98 Media specifications...98 Understand specifications for supported media 98 Set minimum margins 100 Guidelines for two-sided (duplex) printing 101 Print resolution...101 Copy specifications...101 Scan specifications...102 Operating environment...102...
User Guide
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... Accessibility The printer provides a number of this printer and HP's commitment to -text applications. Support For more details about how to use the printer and to resolve problems. • Accessibility • HP EcoSolutions (HP and the Environment) • Understand the printer parts •... of features that convey the appropriate action. Mobility For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Microsoft® Windows® accessibility options such as screen readers, Braille readers, and ...
... Accessibility The printer provides a number of this printer and HP's commitment to -text applications. Support For more details about how to use the printer and to resolve problems. • Accessibility • HP EcoSolutions (HP and the Environment) • Understand the printer parts •... of features that convey the appropriate action. Mobility For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Microsoft® Windows® accessibility options such as screen readers, Braille readers, and ...
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... Overview of buttons and lights The following diagram and related table provide a quick reference to open the Help screen. Color display: The color display is supported. 1 2 3 7 6 54 Label 1 2 3 4 5 Name and Description Home ( ): Touch this to return to navigate and select the desired printer function. Help ( ): Touch the Help icon to the...
... Overview of buttons and lights The following diagram and related table provide a quick reference to open the Help screen. Color display: The color display is supported. 1 2 3 7 6 54 Label 1 2 3 4 5 Name and Description Home ( ): Touch this to return to navigate and select the desired printer function. Help ( ): Touch the Help icon to the...
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... which supplies or accessories are available for the printer. 1. Select print media The printer is printed on the display to change the settings. Use HP media for the printer. NOTE: Use the (Back) button to return to select screens or options. Chapter 1 Change printer mode and settings Use...panel to change the printer mode (such as Copy or Scan) and settings (such as the number of the printer, this number when obtaining support and to the previous menu. Also, you want to select the desired mode. Change the printer settings To change . For more information about ...
... which supplies or accessories are available for the printer. 1. Select print media The printer is printed on the display to change the settings. Use HP media for the printer. NOTE: Use the (Back) button to return to select screens or options. Chapter 1 Change printer mode and settings Use...panel to change the printer mode (such as Copy or Scan) and settings (such as the number of the printer, this number when obtaining support and to the previous menu. Also, you want to select the desired mode. Change the printer settings To change . For more information about ...
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... hold only 1 sheet of plain paper at a time into the input tray. • When loading the input tray or scanner, make sure the media is supported by placing them in the scanner. To load an original in the scanner Use these steps to finish scanning the page, and then load the...
... hold only 1 sheet of plain paper at a time into the input tray. • When loading the input tray or scanner, make sure the media is supported by placing them in the scanner. To load an original in the scanner Use these steps to finish scanning the page, and then load the...
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.... CAUTION: Use only media that the loaded page was detected. 3. This section contains the following topics: CAUTION: Do not load media while the printer is supported by the printer. For more information, see a message on the display indicating that is printing. • Load standard-size media • Load envelopes • Load...
.... CAUTION: Use only media that the loaded page was detected. 3. This section contains the following topics: CAUTION: Do not load media while the printer is supported by the printer. For more information, see a message on the display indicating that is printing. • Load standard-size media • Load envelopes • Load...
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... control panel latch. Adjust the paper width guide so it squarely against the sides of the paper. CAUTION: Use only custom-size media that is supported by the printer. NOTE: If you are loading larger-sized media, pull up and align it fits snugly against the paper guide. Insert the media...
... control panel latch. Adjust the paper width guide so it squarely against the sides of the paper. CAUTION: Use only custom-size media that is supported by the printer. NOTE: If you are loading larger-sized media, pull up and align it fits snugly against the paper guide. Insert the media...
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NOTE: The printer does not support encrypted memory devices. To insert a memory card 1. Turn the memory card so that the label faces up. 2. To connect a storage device ▲ Insert the USB ... while it is not blinking. You can also transfer files from a PictBridge-compatible camera. Insert the memory card into the memory card slot on the supported memory devices, see Memory device specifications.
NOTE: The printer does not support encrypted memory devices. To insert a memory card 1. Turn the memory card so that the label faces up. 2. To connect a storage device ▲ Insert the USB ... while it is not blinking. You can also transfer files from a PictBridge-compatible camera. Insert the memory card into the memory card slot on the supported memory devices, see Memory device specifications.
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For more information on supported USB devices, see the documentation that came with this port. For a list of the USB cable to the camera. WARNING! NOTE: If you are connecting a ... the storage mode. NOTE: If your device with the camera. If using a mobile phone running Windows Mobile, you can purchase software that supports Bluetooth, you can use the HP software CD to keep the printer free of problems easier. Print from your camera, you might also make the diagnosis of dust and...
For more information on supported USB devices, see the documentation that came with this port. For a list of the USB cable to the camera. WARNING! NOTE: If you are connecting a ... the storage mode. NOTE: If your device with the camera. If using a mobile phone running Windows Mobile, you can purchase software that supports Bluetooth, you can use the HP software CD to keep the printer free of problems easier. Print from your camera, you might also make the diagnosis of dust and...
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... to use is selected. 4. For more information about HP Smart Web Printing, see Load media. 2. Select a paper size: a. Make sure the printer you want to select options such as appropriate for your Web browser. Change the print settings for your Web browser supports it . 1. Click Print to use is selected..... If available, select the option for the option provided in your software application, click Print. 4. Follow the instructions for printing Web pages. HP Smart Web Printing from the pop-up menu. From the File menu in the pop-up menus, as As laid out on screen, Only ...
... to use is selected. 4. For more information about HP Smart Web Printing, see Load media. 2. Select a paper size: a. Make sure the printer you want to select options such as appropriate for your Web browser. Change the print settings for your Web browser supports it . 1. Click Print to use is selected..... If available, select the option for the option provided in your software application, click Print. 4. Follow the instructions for printing Web pages. HP Smart Web Printing from the pop-up menu. From the File menu in the pop-up menus, as As laid out on screen, Only ...
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... photos directly from a memory device You can safely remove a memory card only when the status light is only available in the HP printing software in the HP software provided with the printer. Print on custom-size paper, you can connect a USB storage device (such as a keychain drive... memory devices, see Set up the custom size in Mac OS X. You can insert supported memory cards into the appropriate slot on the control panel display. 2. Touch View & Print. Insert your application supports custom-size paper, set up custom sizes (Mac OS X). Follow the instructions on the...
... photos directly from a memory device You can safely remove a memory card only when the status light is only available in the HP printing software in the HP software provided with the printer. Print on custom-size paper, you can connect a USB storage device (such as a keychain drive... memory devices, see Set up the custom size in Mac OS X. You can insert supported memory cards into the appropriate slot on the control panel display. 2. Touch View & Print. Insert your application supports custom-size paper, set up custom sizes (Mac OS X). Follow the instructions on the...
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... size: a. From the File menu in your software application, click Print. 4. NOTE: If you do not see Load media. 2. Click OK. NOTE: Not all applications support borderless printing. 38 Print From the File menu in your software application, click Page Setup. Select any options, click the disclosure triangle next to begin...
... size: a. From the File menu in your software application, click Print. 4. NOTE: If you do not see Load media. 2. Click OK. NOTE: Not all applications support borderless printing. 38 Print From the File menu in your software application, click Page Setup. Select any options, click the disclosure triangle next to begin...
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... • Scan to a computer • Scan to a memory device Scan to a computer NOTE: Before scanning to a computer, install the HP software and make sure the printer is connected to scanning. NOTE: Some scan functions are scanning an original from the printer control panel or from... your computer to convert the text in scanned documents into a format that you install the HP software. Scan functions are supported only through a Bluetooth connection. NOTE: To scan using either the HP software provided with a USB cable. NOTE: For better scan quality, use the printer's control...
... • Scan to a computer • Scan to a memory device Scan to a computer NOTE: Before scanning to a computer, install the HP software and make sure the printer is connected to scanning. NOTE: Some scan functions are scanning an original from the printer control panel or from... your computer to convert the text in scanned documents into a format that you install the HP software. Scan functions are supported only through a Bluetooth connection. NOTE: To scan using either the HP software provided with a USB cable. NOTE: For better scan quality, use the printer's control...
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... section contains the following features: • Fast access to your country/region, and then click Contact HP for information on calling for HP software updates. For more information, see HP support by printer, country/region, and language. HP online support is the fastest source for up-to-date printer information and expert assistance and includes the...
... section contains the following features: • Fast access to your country/region, and then click Contact HP for information on calling for HP software updates. For more information, see HP support by printer, country/region, and language. HP online support is the fastest source for up-to-date printer information and expert assistance and includes the...
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... management tools. The HPLIP Web site does not provide support for mobile phones. NOTE: HP does not provide telephone support for more information, see www.hp.com/support. If you can also obtain support from the HP Customer Care Center. Support options and availability vary by phone The phone support numbers and associated costs listed here are those in...
... management tools. The HPLIP Web site does not provide support for mobile phones. NOTE: HP does not provide telephone support for more information, see www.hp.com/support. If you can also obtain support from the HP Customer Care Center. Support options and availability vary by phone The phone support numbers and associated costs listed here are those in...
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HP support 61 Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free.
HP support 61 Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free.
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Chapter 6 For the most current list of telephone support numbers, see www.hp.com/support. 62 Solve a problem
Chapter 6 For the most current list of telephone support numbers, see www.hp.com/support. 62 Solve a problem
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... & Fax or Print & Scan section of the steps below require HP software. If you did not install the HP software, you can download the software from HP at the HP online support Web site: www.hp.com/support. Close programs that the printer is connected firmly to the printer....'s documentation for your HP dealer or call the support phone number for more about support options. After the phone support period After the phone support period, help is turned on and not blinking. When the printer is available from the HP support Web site:www.hp.com/ support. For voltage requirements,...
... & Fax or Print & Scan section of the steps below require HP software. If you did not install the HP software, you can download the software from HP at the HP online support Web site: www.hp.com/support. Close programs that the printer is connected firmly to the printer....'s documentation for your HP dealer or call the support phone number for more about support options. After the phone support period After the phone support period, help is turned on and not blinking. When the printer is available from the HP support Web site:www.hp.com/ support. For voltage requirements,...
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...A print job might not be stuck in the queue, and then reboot the computer. If the problem persists, visit the HP Web site (www.hp.com/support) for information on or flashing A non-recoverable error has occurred Disconnect all documents in the print queue. The printer is turned...and USB cable), remove the battery, wait about 20 seconds, and then reconnect the cables. For more information, see Uninstall and reinstall the HP software. 64 Solve a problem Chapter 6 Solve printing problems This section contains the following topics: • The printer shuts down unexpectedly Check ...
...A print job might not be stuck in the queue, and then reboot the computer. If the problem persists, visit the HP Web site (www.hp.com/support) for information on or flashing A non-recoverable error has occurred Disconnect all documents in the print queue. The printer is turned...and USB cable), remove the battery, wait about 20 seconds, and then reconnect the cables. For more information, see Uninstall and reinstall the HP software. 64 Solve a problem Chapter 6 Solve printing problems This section contains the following topics: • The printer shuts down unexpectedly Check ...
