End User License Agreement
Page 1
... its suppliers. HP grants you the following rights provided you comply with your use with all or any portion of download. You may not separate component parts of the Software Product, provided the copy contains all rights not expressly granted to you via the internet and was originally... licensed for use the Software Product only on or made available by HP for CONDITIONS OF THIS EULA. IF ...
... its suppliers. HP grants you the following rights provided you comply with your use with all or any portion of download. You may not separate component parts of the Software Product, provided the copy contains all rights not expressly granted to you via the internet and was originally... licensed for use the Software Product only on or made available by HP for CONDITIONS OF THIS EULA. IF ...
End User License Agreement
Page 2
ADDITIONAL SOFTWARE. a. You agree that HP and its suppliers and are protected by law, including but not limited to all component parts, media, printed materials, this EULA. 7. entirely by the terms and conditions of the Software Product to another end user. UPGRADES.... This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other form, may collect...
ADDITIONAL SOFTWARE. a. You agree that HP and its suppliers and are protected by law, including but not limited to all component parts, media, printed materials, this EULA. 7. entirely by the terms and conditions of the Software Product to another end user. UPGRADES.... This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other form, may collect...
Bluetooth Wireless Technology Basics
Page 7
...displayed, select Next. 3. Select Finish to complete the installation and to your notebook user documentation if you can use the Bluetooth Setup wizard to the Documentation Library Bluetooth CD that came in the lower-right part of the screen. Refer to restart the computer. Set up the BWT software... red logo Blue with white logo Blue with green logo If BWT is off, turn on HP notebook PCs; Select Start > All Programs > Software Setup. 2. Select the check box next to Bluetooth by hp to load the BWT driver. Enable BWT functionality If the wireless light (ICON) is disabled ...
...displayed, select Next. 3. Select Finish to complete the installation and to your notebook user documentation if you can use the Bluetooth Setup wizard to the Documentation Library Bluetooth CD that came in the lower-right part of the screen. Refer to restart the computer. Set up the BWT software... red logo Blue with white logo Blue with green logo If BWT is off, turn on HP notebook PCs; Select Start > All Programs > Software Setup. 2. Select the check box next to Bluetooth by hp to load the BWT driver. Enable BWT functionality If the wireless light (ICON) is disabled ...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 1
and performing notebook disassembly procedures. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Document Part Number: 372712-002 February 2008 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
and performing notebook disassembly procedures. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Document Part Number: 372712-002 February 2008 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 2
... and services are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. The only warranties for technical or editorial errors or omissions contained herein.... registered trademarks of Microsoft Corporation. registered trademarks of Intel Corporation or its proprietor. Intel and Pentium are U.S. Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Second Edition: February 2008 First Edition: January 2005 Document Part Number: 372712-002 © Copyright 2005-2008 Hewlett-Packard Development Company, L.P.
... and services are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. The only warranties for technical or editorial errors or omissions contained herein.... registered trademarks of Microsoft Corporation. registered trademarks of Intel Corporation or its proprietor. Intel and Pentium are U.S. Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Second Edition: February 2008 First Edition: January 2005 Document Part Number: 372712-002 © Copyright 2005-2008 Hewlett-Packard Development Company, L.P.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 3
... Management 1-4 1.4 External Components 1-5 1.5 Design Overview 1-18 2 Troubleshooting 2.1 Computer Setup 2-1 2.2 Troubleshooting Flowcharts 2-5 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook Major Components 3-2 3.3 Miscellaneous Plastics Kit 3-8 3.4 Mass Storage Devices 3-9 3.5 Media Center Edition Accessories 3-10 3.6 Miscellaneous (Not Illustrated 3-11 3.7 Sequential Part Number Listing 3-14 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 4.3 Preventing Damage to Removable Drives...
... Management 1-4 1.4 External Components 1-5 1.5 Design Overview 1-18 2 Troubleshooting 2.1 Computer Setup 2-1 2.2 Troubleshooting Flowcharts 2-5 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook Major Components 3-2 3.3 Miscellaneous Plastics Kit 3-8 3.4 Mass Storage Devices 3-9 3.5 Media Center Edition Accessories 3-10 3.6 Miscellaneous (Not Illustrated 3-11 3.7 Sequential Part Number Listing 3-14 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 4.3 Preventing Damage to Removable Drives...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 22
...are affected by a temperature sensor and is displaced through the ventilation grill located on the left and right sides of the notebook. 1-18 Maintenance and Service Guide The system board provides the following device connections: ■ Memory module ■ Mini... conditions exist. Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. Refer to Chapter 3, "Illustrated Parts Catalog," to be turned on the left side of the notebook. Product Description 1.5 Design Overview This section presents a design...
...are affected by a temperature sensor and is displaced through the ventilation grill located on the left and right sides of the notebook. 1-18 Maintenance and Service Guide The system board provides the following device connections: ■ Memory module ■ Mini... conditions exist. Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. Refer to Chapter 3, "Illustrated Parts Catalog," to be turned on the left side of the notebook. Product Description 1.5 Design Overview This section presents a design...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 29
... messages? Y Check LED board, speaker connections. N All drives working ? Y Go to "Flowchart 2.6-No Video, Part 1." Y Go to "Flowchart 2.2-No Power, Part 1." End Go to "Flowchart 2.20-No Network/Modem Connection." N Is there power? Go to "Flowchart 2.17-...ing Device." Maintenance and Service Guide 2-7 Y N Is there sound? Y Go to network or modem? N Connecting to "Flowchart 2.15-No Audio, Part 1." Troubleshooting Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. Y N Is there video? (no boot) Y N Is the OS loading? Go to Y "Flowchart...
... messages? Y Check LED board, speaker connections. N All drives working ? Y Go to "Flowchart 2.6-No Video, Part 1." Y Go to "Flowchart 2.2-No Power, Part 1." End Go to "Flowchart 2.20-No Network/Modem Connection." N Is there power? Go to "Flowchart 2.17-...ing Device." Maintenance and Service Guide 2-7 Y N Is there sound? Y Go to network or modem? N Connecting to "Flowchart 2.15-No Audio, Part 1." Troubleshooting Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. Y N Is there video? (no boot) Y N Is the OS loading? Go to Y "Flowchart...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 30
..."Flowchart 2.8-Nonfunctioning Expansion Base (if applicable)." 2-8 Maintenance and Service Guide Done Y N Power up in docking device? On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch. Y Power up in the expansion base and ...at the AC outlet. 2. Go to "Flowchart 2.3-No Power, Part 2." N Power up on battery power? Y Reset power.* N Power up on battery power? Y Reset power.* N Power up on AC power? N Done 1. N...
..."Flowchart 2.8-Nonfunctioning Expansion Base (if applicable)." 2-8 Maintenance and Service Guide Done Y N Power up in docking device? On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch. Y Power up in the expansion base and ...at the AC outlet. 2. Go to "Flowchart 2.3-No Power, Part 2." N Power up on battery power? Y Reset power.* N Power up on battery power? Y Reset power.* N Power up on AC power? N Done 1. N...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 31
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Y Go to another notebook, or replacing it. N Power on ? N Done Power on ? Visually check for debris in battery socket and clean if necessary. Y Power on? Y Replace power supply (if applicable). Done Maintenance and Service Guide 2-9 N Done Check battery by recharging it, moving it to "Flowchart 2.4-No Power, Part 3."
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Y Go to another notebook, or replacing it. N Power on ? N Done Power on ? Visually check for debris in battery socket and clean if necessary. Y Power on? Y Replace power supply (if applicable). Done Maintenance and Service Guide 2-9 N Done Check battery by recharging it, moving it to "Flowchart 2.4-No Power, Part 3."
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 32
N Reseat AC adapter in notebook and at power source. Y Done Done 2-10 Maintenance and Service Guide Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Y Power on ? N N Power outlet active? N Done Try different outlet. Internal Go to "Flowchart 2.5-No Power, Part 4." Y Replace power cord. Y Power LED on ? Plug directly into AC outlet. Y Done Power on ? External Internal or external AC adapter? N Power on ? Replace external AC adapter.
N Reseat AC adapter in notebook and at power source. Y Done Done 2-10 Maintenance and Service Guide Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Y Power on ? N N Power outlet active? N Done Try different outlet. Internal Go to "Flowchart 2.5-No Power, Part 4." Y Replace power cord. Y Power LED on ? Plug directly into AC outlet. Y Done Power on ? External Internal or external AC adapter? N Power on ? Replace external AC adapter.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 33
Check notebook operation after each replacement: 1. Internal AC adapter 3. Y Loose or damaged parts? Y Done Replace the following items (if applicable). N Reseat loose components and boards and replace damaged items. Close notebook and retest. Troubleshooting Open notebook. System board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-11 N Power on? Processor board* 4. Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Internal DC-DC converter* 2.
Check notebook operation after each replacement: 1. Internal AC adapter 3. Y Loose or damaged parts? Y Done Replace the following items (if applicable). N Reseat loose components and boards and replace damaged items. Close notebook and retest. Troubleshooting Open notebook. System board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-11 N Power on? Processor board* 4. Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Internal DC-DC converter* 2.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 34
... Internal Adjust A brightness. *NOTE: To change from internal to "Flowchart 2.7-No Video, Part 2." Done Video OK? Done Done 2-12 Maintenance and Service Guide Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Done N Check for bent pins on cable. Cable between notebook and notebook display (if applicable) 2. System board N Video OK? Stand-alone Internal or external...
... Internal Adjust A brightness. *NOTE: To change from internal to "Flowchart 2.7-No Video, Part 2." Done Video OK? Done Done 2-12 Maintenance and Service Guide Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Done N Check for bent pins on cable. Cable between notebook and notebook display (if applicable) 2. System board N Video OK? Stand-alone Internal or external...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 35
... base, for bent pins on cable, and for monitor connection. Y Internal and external video OK? N Check that notebook is properly seated in "Flowchart 2.6-No Video, Part 1." Try another external monitor. Remove notebook from "Flowchart 2.6-No Video, Part 1." Y Go to "Flowchart 2.8-Nonfunctioning Expansion Base (if applicable)." Done N Adjust external monitor display. Y Video OK? Done Done...
... base, for bent pins on cable, and for monitor connection. Y Internal and external video OK? N Check that notebook is properly seated in "Flowchart 2.6-No Video, Part 1." Try another external monitor. Remove notebook from "Flowchart 2.6-No Video, Part 1." Y Go to "Flowchart 2.8-Nonfunctioning Expansion Base (if applicable)." Done N Adjust external monitor display. Y Video OK? Done Done...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 36
...on expansion base. Y Expansion base operating? I/O board 3. N Done Replace the following expansion base components one at expansion base. Check notebook operation after each replacement. 1. Troubleshooting Flowchart 2.8-Nonfunctioning Expansion Base (if applicable) Nonfunctioning expansion base. Reseat power cord in expansion base. Y... base operating? Backplane board 4. Expansion base motor mechanism 2-14 Maintenance and Service Guide N Remove notebook, reseat all internal parts, and replace any damaged items in expansion base and power outlet. Switch box 5.
...on expansion base. Y Expansion base operating? I/O board 3. N Done Replace the following expansion base components one at expansion base. Check notebook operation after each replacement. 1. Troubleshooting Flowchart 2.8-Nonfunctioning Expansion Base (if applicable) Nonfunctioning expansion base. Reseat power cord in expansion base. Y... base operating? Backplane board 4. Expansion base motor mechanism 2-14 Maintenance and Service Guide N Remove notebook, reseat all internal parts, and replace any damaged items in expansion base and power outlet. Switch box 5.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 37
... loading from network, go to "Flowchart 2.13-No OS Loading, Diskette Drive." or DVD-ROM drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from hard drive, go to "Flowchart 2.14-No OS Loading, Optical Drive." No OS loading from diskette drive, go to "Flowchart 2.20...
... loading from network, go to "Flowchart 2.13-No OS Loading, Diskette Drive." or DVD-ROM drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from hard drive, go to "Flowchart 2.14-No OS Loading, Optical Drive." No OS loading from diskette drive, go to "Flowchart 2.20...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 38
.... Y Done Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from CD? Y Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N N Boot from hard drive. Y OS loading? N Boot from diskette? Done N Boot from hard drive? Y Nonsystem disk message? N Boot...
.... Y Done Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from CD? Y Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N N Boot from hard drive. Y OS loading? N Boot from diskette? Done N Boot from hard drive? Y Nonsystem disk message? N Boot...
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 39
Y 1. Done Y Boot from diskette drive? Y Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." N Hard drive accessible? Replace hard drive. 2. Replace system board. N Run FDISK. N Hard drive partitioned? Load OS using Operating ...bootable c:\ prompt. Y Hard drive accessible? N CD or diskette in drive? Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Y Done Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Maintenance and Service Guide 2-17 Y Notebook booted?
Y 1. Done Y Boot from diskette drive? Y Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." N Hard drive accessible? Replace hard drive. 2. Replace system board. N Run FDISK. N Hard drive partitioned? Load OS using Operating ...bootable c:\ prompt. Y Hard drive accessible? N CD or diskette in drive? Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Y Done Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Maintenance and Service Guide 2-17 Y Notebook booted?
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 40
N System files on hard drive? Y OS loading from hard drive? N Run SCANDISK and check for bad sectors. N Replace hard drive. Y Virus on hard drive? Run diagnostics and follow recommendations. Boot from hard drive? Done 2-18 Maintenance and Service Guide N Y Diagnostics on diskette? Replace hard drive. N Fix bad sectors. Y Done Replace hard drive. Y Install OS and reboot. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N Can bad sectors be fixed? Y Clean virus.
N System files on hard drive? Y OS loading from hard drive? N Run SCANDISK and check for bad sectors. N Replace hard drive. Y Virus on hard drive? Run diagnostics and follow recommendations. Boot from hard drive? Done 2-18 Maintenance and Service Guide N Y Diagnostics on diskette? Replace hard drive. N Fix bad sectors. Y Done Replace hard drive. Y Install OS and reboot. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N Can bad sectors be fixed? Y Clean virus.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 43
... Service Guide 2-21 Go to "Flowchart 2.17-Nonfunctioning Device." Turn up audio internally or externally. Replace audio cable. 3. Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Y Audio? Replace I/O board. Go to "Flowchart 2.16-No Audio, Part 2." Check audio status after each change. 1. Replace backplane board. 6. N Y Audio? Y Go to "Flowchart 2.16-No Audio...
... Service Guide 2-21 Go to "Flowchart 2.17-Nonfunctioning Device." Turn up audio internally or externally. Replace audio cable. 3. Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Y Audio? Replace I/O board. Go to "Flowchart 2.16-No Audio, Part 2." Check audio status after each change. 1. Replace backplane board. 6. N Y Audio? Y Go to "Flowchart 2.16-No Audio...