Scanjet N8400 Setup and Support Guide
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... start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited...
... start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited...
Scanjet N8400 Setup and Support Guide
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... yet. Set up the scanner: 1. Be sure to remove any shipping tape. 1 HP Scanjet N8400 series scanner 2 Automatic document feeder (ADF) and ADF input tray 3 Power cable 4 USB cable 5 Scanning software CDs (For more information, see "Included software" on page 3.) 6 Quick start button labels 7 Paper-path cleaning cloth 8 Setup and Support Guide (this book) Install...
... yet. Set up the scanner: 1. Be sure to remove any shipping tape. 1 HP Scanjet N8400 series scanner 2 Automatic document feeder (ADF) and ADF input tray 3 Power cable 4 USB cable 5 Scanning software CDs (For more information, see "Included software" on page 3.) 6 Quick start button labels 7 Paper-path cleaning cloth 8 Setup and Support Guide (this book) Install...
Scanjet N8400 Setup and Support Guide
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... Scan Software is installed, press the Scan Document To ( ) button. If a scan does not appear on your computer screen, see "Uninstall and then reinstall the HP Scanjet drivers and utilities" on page 19, and then try scanning again. If reinstalling the drivers and utilities does not work, consult the online help for... the scanning program for scanning. To order more paper-path cleaning cloths, go to www.hp.com/support. Chapter 1 NOTE: You will periodically need to use . 8 HP Scanjet N8400 series
... Scan Software is installed, press the Scan Document To ( ) button. If a scan does not appear on your computer screen, see "Uninstall and then reinstall the HP Scanjet drivers and utilities" on page 19, and then try scanning again. If reinstalling the drivers and utilities does not work, consult the online help for... the scanning program for scanning. To order more paper-path cleaning cloths, go to www.hp.com/support. Chapter 1 NOTE: You will periodically need to use . 8 HP Scanjet N8400 series
Scanjet N8400 Setup and Support Guide
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... across multiple computers. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. To open HP Scanner Tools Utility help 15 HP Scanner Tools Utility help The HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, how to assign...
... across multiple computers. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. To open HP Scanner Tools Utility help 15 HP Scanner Tools Utility help The HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, how to assign...
Scanjet N8400 Setup and Support Guide
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... not stuck together. 3. Sort through the stack to make sure that the scanner is still displayed, contact HP Support. For more information, see the HP Scanjet N8400 series Setup and Support Guide. 3. If the message is correctly enumerated on again by pressing one of the scanner to resolve the error: 1. Verify that they are securely attached to...
... not stuck together. 3. Sort through the stack to make sure that the scanner is still displayed, contact HP Support. For more information, see the HP Scanjet N8400 series Setup and Support Guide. 3. If the message is correctly enumerated on again by pressing one of the scanner to resolve the error: 1. Verify that they are securely attached to...
Scanjet N8400 Setup and Support Guide
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... pushed accidentally, you can get the best from being shown on the scanner front panel. • To prevent buttons from your HP product, please consult the following standard HP support offerings: 20 HP Scanjet N8400 series Customers with disabilities can disable the buttons on the scanner front panel. The amount of care necessary depends upon several factors...
... pushed accidentally, you can get the best from being shown on the scanner front panel. • To prevent buttons from your HP product, please consult the following standard HP support offerings: 20 HP Scanjet N8400 series Customers with disabilities can disable the buttons on the scanner front panel. The amount of care necessary depends upon several factors...
Scanjet N8400 Setup and Support Guide
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....hp.com/support. 5. HP support by phone • Support options and fees vary by product, country/region and language. • Fees and policies are subject to get additional information". 2. Post-warranty period After the limited warranty period, help is available to be uninterrupted or error free. Hewlett-Packard limited warranty statement HP Scanjet N8400 series scanner Model N8420 N8460...
....hp.com/support. 5. HP support by phone • Support options and fees vary by product, country/region and language. • Fees and policies are subject to get additional information". 2. Post-warranty period After the limited warranty period, help is available to be uninterrupted or error free. Hewlett-Packard limited warranty statement HP Scanjet N8400 series scanner Model N8420 N8460...
Scanjet N8400 Setup and Support Guide
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... country/region to country/ region, state to state, or province to incidental use. 5. HP's limited warranty is valid in any country/region or locality where HP has a support presence for legal or regulatory reasons. 8. HP will be entitled to a refund of the purchase price upon prompt return of the product....EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 22 HP Scanjet N8400 series TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ...
... country/region to country/ region, state to state, or province to incidental use. 5. HP's limited warranty is valid in any country/region or locality where HP has a support presence for legal or regulatory reasons. 8. HP will be entitled to a refund of the purchase price upon prompt return of the product....EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 22 HP Scanjet N8400 series TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ...
Scanjet N8400 Setup and Support Guide
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...-Packard Company has determined that this product meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories. Your HP scanner is ENERGY STAR® compliant. Scanner specifications Name Description Scanner type Flatbed with automatic document feeder (ADF) Size 625 mm x 415 mm x 265 mm ... x 148 mm (5.8 inches x 5.8 inches) Maximum paper size Standard: 215.9 mm x 355.6 mm (8.5 inches x 14 inches) With long-page support enabled: 215.9 mm x 863.6 mm (8.5 inches x 34 inches) Minimum paper weight 49 g/m2 (13 lb) Maximum paper weight 120 g/m2 (32...
...-Packard Company has determined that this product meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories. Your HP scanner is ENERGY STAR® compliant. Scanner specifications Name Description Scanner type Flatbed with automatic document feeder (ADF) Size 625 mm x 415 mm x 265 mm ... x 148 mm (5.8 inches x 5.8 inches) Maximum paper size Standard: 215.9 mm x 355.6 mm (8.5 inches x 14 inches) With long-page support enabled: 215.9 mm x 863.6 mm (8.5 inches x 34 inches) Minimum paper weight 49 g/m2 (13 lb) Maximum paper weight 120 g/m2 (32...
Scanjet N8400 User Guide
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...automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side ... in the ADF jams repeatedly 33 Clear jams from the ADF...33 Remove a paper jam within the ADF 36 Contact HP Support...36 6 Advanced technical features Long pages...37 Color dropout...37 Misfeed (Multipick) Detection...37 Index...39 2
...automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side ... in the ADF jams repeatedly 33 Clear jams from the ADF...33 Remove a paper jam within the ADF 36 Contact HP Support...36 6 Advanced technical features Long pages...37 Color dropout...37 Misfeed (Multipick) Detection...37 Index...39 2
Scanjet N8400 User Guide
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... Save mode, clear the Enable Instant Lamp On check box. To open the HP Scanner Tools Utility where you are selectable from the ADF. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of inactivity, but...
... Save mode, clear the Enable Instant Lamp On check box. To open the HP Scanner Tools Utility where you are selectable from the ADF. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of inactivity, but...
Scanjet N8400 User Guide
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...Support Guide that you want. Wait for scanner information. To print one or more User Guide topics, follow these steps: 1. To open the User Guide in the installed (system) language, follow these steps: ▲ Click Start, point to Programs or All Programs, point to HP, point to Scanjet..., point to display. 2. Click the language that came with the scanner to get additional information Several sources of topics, choose Print the selected heading and all subtopics ...
...Support Guide that you want. Wait for scanner information. To print one or more User Guide topics, follow these steps: 1. To open the User Guide in the installed (system) language, follow these steps: ▲ Click Start, point to Programs or All Programs, point to HP, point to Scanjet..., point to display. 2. Click the language that came with the scanner to get additional information Several sources of topics, choose Print the selected heading and all subtopics ...
Scanjet N8400 User Guide
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... Save button to the C:\Program Files\Common Files\Hewlett-Packard \Scanjet\N8400 directory. 2. Accessibility 9 Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel. Accessibility • LCD Reader • Control of the scanner buttons To prevent buttons from the scanner front panel. You can disable the buttons on working with...
... Save button to the C:\Program Files\Common Files\Hewlett-Packard \Scanjet\N8400 directory. 2. Accessibility 9 Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel. Accessibility • LCD Reader • Control of the scanner buttons To prevent buttons from the scanner front panel. You can disable the buttons on working with...
Scanjet N8400 User Guide
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... for photos, multipart forms, transparencies, or gum-backed pages. Load originals 11 NOTE: HP does not recommend using the document feeder for the automatic document feeder (ADF) directly onto the scanner glass. CAUTION: Avoid placing items that have sharp edges, paper clips, staples, wet... an original on the scanner glass • Load paper into the document feeder The scanner document feeder is rated to process paper that meets the following specifications: Minimum size: Maximum size when long-page support is disabled: Maximum size when long-page support is enabled: Minimum weight...
... for photos, multipart forms, transparencies, or gum-backed pages. Load originals 11 NOTE: HP does not recommend using the document feeder for the automatic document feeder (ADF) directly onto the scanner glass. CAUTION: Avoid placing items that have sharp edges, paper clips, staples, wet... an original on the scanner glass • Load paper into the document feeder The scanner document feeder is rated to process paper that meets the following specifications: Minimum size: Maximum size when long-page support is disabled: Maximum size when long-page support is enabled: Minimum weight...
Scanjet N8400 User Guide
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...the onscreen instructions to center the original. Scan from HP Smart Document Scan Software You can start scanning with the top of HP Smart Document Scan Software profiles that are displayed on how to enable long-page support, see the HP Smart Document Scan Software Help. 12 Scan and Copy.... • Click Start, point to Programs or All Programs, point to HP, point to Scanjet, and then click HP Smart Document Scan Software. 2. Adjust the paper guides to complete the scan. Chapter 2 NOTE: For information on the scanner front panel, and then press the Scan Document To ( ) button to ...
...the onscreen instructions to center the original. Scan from HP Smart Document Scan Software You can start scanning with the top of HP Smart Document Scan Software profiles that are displayed on how to enable long-page support, see the HP Smart Document Scan Software Help. 12 Scan and Copy.... • Click Start, point to Programs or All Programs, point to HP, point to Scanjet, and then click HP Smart Document Scan Software. 2. Adjust the paper guides to complete the scan. Chapter 2 NOTE: For information on the scanner front panel, and then press the Scan Document To ( ) button to ...
Scanjet N8400 User Guide
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...support. 16 Set up profiles for a workgroup, users can transfer their profiles from an XML file so that are displayed in the Display Order list. Click the Profiles tab. 3. The profiles are displayed on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet..., point to N8400 series, and then click Scanner Tools Utility. 2. To open the HP Scanner Tools Utility, do one machine to ...
...support. 16 Set up profiles for a workgroup, users can transfer their profiles from an XML file so that are displayed in the Display Order list. Click the Profiles tab. 3. The profiles are displayed on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet..., point to N8400 series, and then click Scanner Tools Utility. 2. To open the HP Scanner Tools Utility, do one machine to ...
Scanjet N8400 User Guide
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... ensure high-quality scans. Visit the HP scanner support Web site at www.hp.com/support. 2. Routine cleaning and maintenance should not be curled, wrinkled, or stuck together. To open the HP Scanner Tools Utility, press the Tools button on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. Open the scanner lid. 4 Care and maintenance This section...
... ensure high-quality scans. Visit the HP scanner support Web site at www.hp.com/support. 2. Routine cleaning and maintenance should not be curled, wrinkled, or stuck together. To open the HP Scanner Tools Utility, press the Tools button on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. Open the scanner lid. 4 Care and maintenance This section...
Scanjet N8400 User Guide
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...mild glass cleaner. If you have streaks or scratches, use and the type of which can leave streaks on the amount of the scanner glass, visit www.hp.com/support. Use the following methods to maintain the ADF: • Clean the paper path • Clean the ADF window • ...online instructions to select your country/region and language, select the option to www.hp.com/support. To order more HP paper-path cleaning cloths, go to see support and troubleshooting information, and then enter the scanner product name and model number. Remove the cleaning cloth and unfold it. 3. Avoid...
...mild glass cleaner. If you have streaks or scratches, use and the type of which can leave streaks on the amount of the scanner glass, visit www.hp.com/support. Use the following methods to maintain the ADF: • Clean the paper path • Clean the ADF window • ...online instructions to select your country/region and language, select the option to www.hp.com/support. To order more HP paper-path cleaning cloths, go to see support and troubleshooting information, and then enter the scanner product name and model number. Remove the cleaning cloth and unfold it. 3. Avoid...
Scanjet N8400 User Guide
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Use the following steps to www.hp.com/support. To order more HP paper-path cleaning cloths, go to clean the ADF window. Locate the ADF access door on the ...Press the tabs on scanned images, cleaning the ADF window might solve the problem. Place up to feed the cloth through 6. Open the scanner lid. 2. The cleaning cloth can be cycled through the ADF up to the next step. 6. 5. Scan and view the results. ...to dry before proceeding to five pages of the ADF. 3. If streaks still appear, repeat steps 3 through the scanner. To clean the ADF window, follow these steps: 1.
Use the following steps to www.hp.com/support. To order more HP paper-path cleaning cloths, go to clean the ADF window. Locate the ADF access door on the ...Press the tabs on scanned images, cleaning the ADF window might solve the problem. Place up to feed the cloth through 6. Open the scanner lid. 2. The cleaning cloth can be cycled through the ADF up to the next step. 6. 5. Scan and view the results. ...to dry before proceeding to five pages of the ADF. 3. If streaks still appear, repeat steps 3 through the scanner. To clean the ADF window, follow these steps: 1.
Scanjet N8400 User Guide
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... section of the following conditions: • Streaks on the scanned images, call HP Customer Support. Clean the feed roller Clean the feed roller under either of the HP Scanner Tools Utility Maintenance tab indicates that maintenance is due. To order more HP paper-path cleaning cloths or a feed roller replacement kit, go to five documents...
... section of the following conditions: • Streaks on the scanned images, call HP Customer Support. Clean the feed roller Clean the feed roller under either of the HP Scanner Tools Utility Maintenance tab indicates that maintenance is due. To order more HP paper-path cleaning cloths or a feed roller replacement kit, go to five documents...