User Guide
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... ...3 Main printer components ...8 Front panel ...12 HP Latex Mobile ...20 Embedded Web Server ...23 Connectivity and software instructions ...29 Advanced network configuration ...31 Turn the printer on and off ...37 Restart the printer ...38 2 Useful links ...39 When you need help ...39 3 Handle the substrate and troubleshoot substrate issues ...41 Overview ...43 Porous...
... ...3 Main printer components ...8 Front panel ...12 HP Latex Mobile ...20 Embedded Web Server ...23 Connectivity and software instructions ...29 Advanced network configuration ...31 Turn the printer on and off ...37 Restart the printer ...38 2 Useful links ...39 When you need help ...39 3 Handle the substrate and troubleshoot substrate issues ...41 Overview ...43 Porous...
User Guide
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... cutter does not work ...88 Take-up reel substrate jam ...89 4 Substrate settings ...90 Substrate presets ...91 Online search ...91 HP Media Locator ...93 Generic presets ...94 Clone a substrate preset ...94 Modify a substrate preset ...95 Add a new substrate ...96 Delete... color consistency when tiling ...108 5 Troubleshoot print-quality issues ...110 General printing advice ...111 Quick solutions application ...111 Improve print quality ...112 Most-common print-quality problems ...117 6 Ink system ...125 HP Latex 560 ink system ...126 HP Latex 570 ink system ...133 7 Hardware maintenance ...
... cutter does not work ...88 Take-up reel substrate jam ...89 4 Substrate settings ...90 Substrate presets ...91 Online search ...91 HP Media Locator ...93 Generic presets ...94 Clone a substrate preset ...94 Modify a substrate preset ...95 Add a new substrate ...96 Delete... color consistency when tiling ...108 5 Troubleshoot print-quality issues ...110 General printing advice ...111 Quick solutions application ...111 Improve print quality ...112 Most-common print-quality problems ...117 6 Ink system ...125 HP Latex 560 ink system ...126 HP Latex 570 ink system ...133 7 Hardware maintenance ...
User Guide
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... Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer cannot get an IP address ...177 Cannot access the Embedded Web Server ...177 Printer is not printing ...177 Program slows down...
... Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer cannot get an IP address ...177 Cannot access the Embedded Web Server ...177 Printer is not printing ...177 Program slows down...
User Guide
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... Register. 7. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that the HP Latex to the Embedded Web Server The Embedded Web Server is a Web server running on page 24. 3. Enter the Service...
... Register. 7. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that the HP Latex to the Embedded Web Server The Embedded Web Server is a Web server running on page 24. 3. Enter the Service...
User Guide
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Support tab The Support tab offers various kinds of help with your printer. ● Browse helpful information from a variety of sources ● Troubleshoot problems ● Access HP links for technical support with the Embedded Web Server: ● Internet Explorer 8 and later for Windows ● Safari 6 and later for the Customer Involvement Program ...
Support tab The Support tab offers various kinds of help with your printer. ● Browse helpful information from a variety of sources ● Troubleshoot problems ● Access HP links for technical support with the Embedded Web Server: ● Internet Explorer 8 and later for Windows ● Safari 6 and later for the Customer Involvement Program ...
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... ● Change Internet connection settings. ● Change some networking settings. ● Configure the Customer Involvement Program. ● Run connectivity troubleshooting tests. For example, in Chrome, Settings, Language (in the advanced settings view), make sure that it cannot support, it functions in ...which are collected on the data collected and HP's use contracts, or support agreements (availability varies by product, region, and country). NOTE: From the front panel, press , then...
... ● Change Internet connection settings. ● Change some networking settings. ● Configure the Customer Involvement Program. ● Run connectivity troubleshooting tests. For example, in Chrome, Settings, Language (in the advanced settings view), make sure that it cannot support, it functions in ...which are collected on the data collected and HP's use contracts, or support agreements (availability varies by product, region, and country). NOTE: From the front panel, press , then...
User Guide
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...In order to meet Class B limits, the use an advanced configuration method, such as it includes features to control IP traffic to interpret and troubleshoot other messages. When connected and powered on, the printer auto-negotiates with your network to your print server model. In the upper section of shielded... it is configured with a link speed of 10, 100, or 1000 Mbps, and to these ports: 80, 8085, 8086, 8090, 9100. NOTE: See Troubleshooting on again. However, in some cases. For instructions, see the HP Jetdirect Print Servers Administrator's Guide for link configuration and...
...In order to meet Class B limits, the use an advanced configuration method, such as it includes features to control IP traffic to interpret and troubleshoot other messages. When connected and powered on, the printer auto-negotiates with your network to your print server model. In the upper section of shielded... it is configured with a link speed of 10, 100, or 1000 Mbps, and to these ports: 80, 8085, 8086, 8090, 9100. NOTE: See Troubleshooting on again. However, in some cases. For instructions, see the HP Jetdirect Print Servers Administrator's Guide for link configuration and...
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...on , the printer has successfully linked to factory default values by a cold reset: turning the printer off and on again. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. Reset network parameters Network parameters (for example, the IP address... reset to the network. ● When the yellow light is blinking, there is on the IO Configuration page, see the HP Jetdirect Print Servers Administrator's Guide for proper operation. Indicates whether auto-negotiation for link configuration is network transmission activity. After a cold...
...on , the printer has successfully linked to factory default values by a cold reset: turning the printer off and on again. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. Reset network parameters Network parameters (for example, the IP address... reset to the network. ● When the yellow light is blinking, there is on the IO Configuration page, see the HP Jetdirect Print Servers Administrator's Guide for proper operation. Indicates whether auto-negotiation for link configuration is network transmission activity. After a cold...
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... Review the troubleshooting suggestions in your RIP's documentation, if relevant. ● Please have a print-quality problem: the substrate reference, and the name and origin of the printer. - see Service information on page 24) When you need help 39 Product documentation: http://www.hp.com/go/... you are using , and its version number - The RIP you can find detailed information about our HP Latex products and applications, and use the printer: http:/www.hp.com/supportvideos/ or http://www.youtube.com/ HPSupportAdvanced Information about how to use the forum to discuss ...
... Review the troubleshooting suggestions in your RIP's documentation, if relevant. ● Please have a print-quality problem: the substrate reference, and the name and origin of the printer. - see Service information on page 24) When you need help 39 Product documentation: http://www.hp.com/go/... you are using , and its version number - The RIP you can find detailed information about our HP Latex products and applications, and use the printer: http:/www.hp.com/supportvideos/ or http://www.youtube.com/ HPSupportAdvanced Information about how to use the forum to discuss ...
User Guide
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3 Handle the substrate and troubleshoot substrate issues ● Overview ● Porous substrates ● Load a roll into the printer ● Lifter accessory ● Ink collector ● Loading accessory ● Assisted manual ...
3 Handle the substrate and troubleshoot substrate issues ● Overview ● Porous substrates ● Load a roll into the printer ● Lifter accessory ● Ink collector ● Loading accessory ● Assisted manual ...
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● Take-up reel substrate jam 42 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
● Take-up reel substrate jam 42 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
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... textile Generic substrate names Generic Self-Adhesive Vinyl Generic Self-Adhesive Vinyl Vivid Generic Textile Generic Canvas & Coated Textiles 44 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Do this can cause severe print-quality defects. ● For more substrate tips, see Load a roll into the printer on page 51...
... textile Generic substrate names Generic Self-Adhesive Vinyl Generic Self-Adhesive Vinyl Vivid Generic Textile Generic Canvas & Coated Textiles 44 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Do this can cause severe print-quality defects. ● For more substrate tips, see Load a roll into the printer on page 51...
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... (200 ft) ● ●● ● HP self-adhesive materials HP Air Release Adhesive Gloss Cast Vinyl Without liner: 165 microns...(16 mil) • 288 g/m² • 45.7 m (150 ft) HP One-view Perforated Adhesive Window Vinyl Without liner: 165 microns (6.5 mil) • ... (16 mil) • 288 g/m² • 50 m (164 ft) HP Permanent Gloss Adhesive Vinyl Without liner: 121 microns (4.8 mil) • 150 g/m²... m (300 ft) ●● ● ●● ● ● HP Permanent Matte Adhesive Vinyl Without liner: 121 microns (4.8 mil) • 150 g/m² ...
... (200 ft) ● ●● ● HP self-adhesive materials HP Air Release Adhesive Gloss Cast Vinyl Without liner: 165 microns...(16 mil) • 288 g/m² • 45.7 m (150 ft) HP One-view Perforated Adhesive Window Vinyl Without liner: 165 microns (6.5 mil) • ... (16 mil) • 288 g/m² • 50 m (164 ft) HP Permanent Gloss Adhesive Vinyl Without liner: 121 microns (4.8 mil) • 150 g/m²... m (300 ft) ●● ● ●● ● ● HP Permanent Matte Adhesive Vinyl Without liner: 121 microns (4.8 mil) • 150 g/m² ...
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... Coated Paper, 3-in Core 172 microns (6.8 mil) • 131 g/m² (33 lbs) • 61 m (200 ft) HP Super Heavyweight Plus Matte Paper, 3-in Core 264 microns (10.4 mil) • 210 g/m² (55 lb) • 61 m (200 ft) HP Professional Gloss Photo Paper 248 microns (9.8 mil) • 275 g/m² • 30.5 m (100 ft...; ●● ●● ● ●● ● ●● ● ● ●● ● ● ●● ● 48 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
... Coated Paper, 3-in Core 172 microns (6.8 mil) • 131 g/m² (33 lbs) • 61 m (200 ft) HP Super Heavyweight Plus Matte Paper, 3-in Core 264 microns (10.4 mil) • 210 g/m² (55 lb) • 61 m (200 ft) HP Professional Gloss Photo Paper 248 microns (9.8 mil) • 275 g/m² • 30.5 m (100 ft...; ●● ●● ● ●● ● ●● ● ● ●● ● ● ●● ● 48 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
User Guide
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... ink on it to the platen as shown. 4. Print the test file using the number of self-adhesive vinyl from inside the printer: http://printerIP/hp/device/webAccess/images/ Ink_trespassing_check.pdf, where printerIP is porous and should be used with this substrate (or a similar profile in future with the ink collector... is non-porous and can be used without the ink collector. ● If there some ink on page 164. 50 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Load the substrate that you want to use in terms of your RIP software. 6.
... ink on it to the platen as shown. 4. Print the test file using the number of self-adhesive vinyl from inside the printer: http://printerIP/hp/device/webAccess/images/ Ink_trespassing_check.pdf, where printerIP is porous and should be used with this substrate (or a similar profile in future with the ink collector... is non-porous and can be used without the ink collector. ● If there some ink on page 164. 50 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Load the substrate that you want to use in terms of your RIP software. 6.
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TIP: If the roll is heavy, use the lifter accessory. d. See Lifter accessory on both sides. 3. Insert the roll onto the right-hand hub. b. Install the right and left hub 3 inch assemblies. c. Put the roll onto the table. 4. Install the central screws (manually or using a flat screwdriver) on page 56. 52 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Remove the right and left hub 2 inch assemblies.
TIP: If the roll is heavy, use the lifter accessory. d. See Lifter accessory on both sides. 3. Insert the roll onto the right-hand hub. b. Install the right and left hub 3 inch assemblies. c. Put the roll onto the table. 4. Install the central screws (manually or using a flat screwdriver) on page 56. 52 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Remove the right and left hub 2 inch assemblies.
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... on page 91. ● Print zone: Choose Platen or Ink collector. Wait until the substrate emerges from the printer. 54 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
... on page 91. ● Print zone: Choose Platen or Ink collector. Wait until the substrate emerges from the printer. 54 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW
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When loading the roll: 1. Move the handle to load heavy rolls into the printer. Lifter accessory The lifter accessory helps you to screw and lift the right side of the roll until it is unscrewed. 2. Check that the lifter is aligned with the right hub. 56 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Install the lifter from the bottom, pressing the latch vertically. 3. Rotate the substrate pivot system inside the printer. 16.
When loading the roll: 1. Move the handle to load heavy rolls into the printer. Lifter accessory The lifter accessory helps you to screw and lift the right side of the roll until it is unscrewed. 2. Check that the lifter is aligned with the right hub. 56 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Install the lifter from the bottom, pressing the latch vertically. 3. Rotate the substrate pivot system inside the printer. 16.
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... into the roll core. 9. They can be attached to the ink collector. Move the left and right). To attach 58 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Ink collector The ink collector should be attached before loading any margin (full bleed printing). To install the ink collector, first unlock...
... into the roll core. 9. They can be attached to the ink collector. Move the left and right). To attach 58 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Ink collector The ink collector should be attached before loading any margin (full bleed printing). To install the ink collector, first unlock...
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3. Install the output platen protector. 60 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Remove both parts of the ink collector into the printer. 5. Place the two parts of the platen in the printing path. 6. Ensure that the locks are locked and that there is no obstruction in the same way. 4.
3. Install the output platen protector. 60 Chapter 3 Handle the substrate and troubleshoot substrate issues ENWW Remove both parts of the ink collector into the printer. 5. Place the two parts of the platen in the printing path. 6. Ensure that the locks are locked and that there is no obstruction in the same way. 4.
