Getting Started Guide
Page 3
... select a connection type, select the appropriate option for fleet manageability. LaserJet Pro MFP M329, M428-M429 Getting Started Guide NOTE: Internet connection is required to 123.hp.com/laserjet, and click Download. 2. Go to set up the printer and download the software driver. To navigate the control panel, use touch, swipe, and scroll gestures. Follow the onscreen instructions to complete the setup. Follow the display instructions to install the software. 6. Manually configure the IP address See the printer user guide for your printer model and...
... select a connection type, select the appropriate option for fleet manageability. LaserJet Pro MFP M329, M428-M429 Getting Started Guide NOTE: Internet connection is required to 123.hp.com/laserjet, and click Download. 2. Go to set up the printer and download the software driver. To navigate the control panel, use touch, swipe, and scroll gestures. Follow the onscreen instructions to complete the setup. Follow the display instructions to install the software. 6. Manually configure the IP address See the printer user guide for your printer model and...
Getting Started Guide
Page 4
...-to a new wireless network or hotspot. Contact the phone company to determine which setup options are connected to -analog converters. Run the HP Smart app and follow the onscreen instructions to the telephone jack on the wall. 3. Learn more . Set up , print, and more mobile printing information, scan the QR code or go to www.hp.com/go /LaserJetMobilePrinting. 6. HP printers are designed specifically for recording...
...-to a new wireless network or hotspot. Contact the phone company to determine which setup options are connected to -analog converters. Run the HP Smart app and follow the onscreen instructions to the telephone jack on the wall. 3. Learn more . Set up , print, and more mobile printing information, scan the QR code or go to www.hp.com/go /LaserJetMobilePrinting. 6. HP printers are designed specifically for recording...
Getting Started Guide
Page 5
... advanced configuration instructions • Download software updates • Join support forums • Find warranty and regulatory information • Access mobile printing resources To learn more ! Check for the fax header is 20. If prompted, select the printer, and then click Software and Drivers. 3. Touch (Setup) button. 3. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Open the HP Printer Assistant from a computer, see the User Guide on the printer control panel...
... advanced configuration instructions • Download software updates • Join support forums • Find warranty and regulatory information • Access mobile printing resources To learn more ! Check for the fax header is 20. If prompted, select the printer, and then click Software and Drivers. 3. Touch (Setup) button. 3. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Open the HP Printer Assistant from a computer, see the User Guide on the printer control panel...
User Guide
Page 9
... Server 106 Energy-conservation settings ...107 Introduction ...107 Print with EconoMode ...107 Set the Sleep Mode setting ...107 Set the Shutdown Mode setting ...107 Set the Disable Shutdown setting ...108 HP Web Jetadmin ...108 Update the firmware ...109 Method one: Update the firmware using the control panel 109 Method two: Update the firmware using the HP Printer Update utility 109 9 Solve problems ...111 Customer support ...111 Control panel help system ...112 Restore the factory-set defaults ...112 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control...
... Server 106 Energy-conservation settings ...107 Introduction ...107 Print with EconoMode ...107 Set the Sleep Mode setting ...107 Set the Shutdown Mode setting ...107 Set the Disable Shutdown setting ...108 HP Web Jetadmin ...108 Update the firmware ...109 Method one: Update the firmware using the control panel 109 Method two: Update the firmware using the HP Printer Update utility 109 9 Solve problems ...111 Customer support ...111 Control panel help system ...112 Restore the factory-set defaults ...112 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control...
User Guide
Page 11
... color guidelines 164 Color ...165 Edge-to-edge copying ...165 Clean the pickup rollers and separation pad in the document feeder 165 Improve fax image quality ...167 Introduction ...167 Check the scanner glass for dirt and smudges 167 Check the send-fax resolution settings ...168 Check the Error Correction Mode setting ...168 Send to a different fax machine ...168 Check the sender's fax machine ...168 Solve wired network problems...
... color guidelines 164 Color ...165 Edge-to-edge copying ...165 Clean the pickup rollers and separation pad in the document feeder 165 Improve fax image quality ...167 Introduction ...167 Check the scanner glass for dirt and smudges 167 Check the send-fax resolution settings ...168 Check the Error Correction Mode setting ...168 Send to a different fax machine ...168 Check the sender's fax machine ...168 Solve wired network problems...
User Guide
Page 22
... available hard disk Router connection not required ● 2 GB of available hard disk space www.hp.com/go to install it . Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for this operating system as part of the software installation.2 Windows 10, 32-bit and 64-bit The HP PCL-6 (V4) printer-specific print driver is installed for the discontinued Server 2008 operating system. HP will continue to install it .3 Windows Server...
... available hard disk Router connection not required ● 2 GB of available hard disk space www.hp.com/go to install it . Download the driver, and then use the Microsoft Add Printer tool to provide best effort support for this operating system as part of the software installation.2 Windows 10, 32-bit and 64-bit The HP PCL-6 (V4) printer-specific print driver is installed for the discontinued Server 2008 operating system. HP will continue to install it .3 Windows Server...
User Guide
Page 45
...-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are willing to pay HP service personnel to perform the repair. Genuine HP replacement parts can be installed by HP service personnel at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. HP 77X High Yield Black Original High-capacity replacement black 77X LaserJet Toner Cartridge toner cartridge M329 and M429 models only. For these parts, on back of the following will be needed: part number, serial number...
...-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are willing to pay HP service personnel to perform the repair. Genuine HP replacement parts can be installed by HP service personnel at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. HP 77X High Yield Black Original High-capacity replacement black 77X LaserJet Toner Cartridge toner cartridge M329 and M429 models only. For these parts, on back of the following will be needed: part number, serial number...
User Guide
Page 53
... the imaging drum. Cover the green imaging drum if the toner cartridge must be removed from its package until it . Fingerprints can cause print-quality problems. Memory chip CAUTION: If toner gets on clothing, wipe it to light for increased page yield. NOTE: Information about recycling used toner cartridges is time to www.hp.com/go/learnaboutsupplies. Table 3-4 Supplies (continued) Item Description Cartridge number HP 76X High Yield Black Original High-capacity replacement black 76X LaserJet Toner Cartridge toner cartridge M428 models only. For use...
... the imaging drum. Cover the green imaging drum if the toner cartridge must be removed from its package until it . Fingerprints can cause print-quality problems. Memory chip CAUTION: If toner gets on clothing, wipe it to light for increased page yield. NOTE: Information about recycling used toner cartridges is time to www.hp.com/go/learnaboutsupplies. Table 3-4 Supplies (continued) Item Description Cartridge number HP 76X High Yield Black Original High-capacity replacement black 76X LaserJet Toner Cartridge toner cartridge M428 models only. For use...
User Guide
Page 61
... print on both sides of the paper. Use a paper size and type supported by the duplexer, you can print on both sides of the paper using a manual process. You will need to adjust the print settings. Click Show Details or Copies & Pages, and then click the Layout menu. The following procedure describes the basic printing process for the second side. Click the File menu, and then click the Print option. 2. Automatically print on both sides (macOS) If your print job...
... print on both sides of the paper. Use a paper size and type supported by the duplexer, you can print on both sides of the paper using a manual process. You will need to adjust the print settings. Click Show Details or Copies & Pages, and then click the Layout menu. The following procedure describes the basic printing process for the second side. Click the File menu, and then click the Print option. 2. Automatically print on both sides (macOS) If your print job...
User Guide
Page 64
... the USB flash drive. Locate the rear USB port. Remove the rear USB port cover before proceeding. 52 Chapter 4 Print ENWW These jobs can be printed at least 16 GB free space must use . The option is set to Automatic by default. Store print jobs on the printer to print later or print privately Store print jobs in the printer memory for printing at a later time. ● Introduction ● Before beginning ● Set up job storage in the print driver, insert the storage media (USB flash drive...
... the USB flash drive. Locate the rear USB port. Remove the rear USB port cover before proceeding. 52 Chapter 4 Print ENWW These jobs can be printed at least 16 GB free space must use . The option is set to Automatic by default. Store print jobs on the printer to print later or print privately Store print jobs in the printer memory for printing at a later time. ● Introduction ● Before beginning ● Set up job storage in the print driver, insert the storage media (USB flash drive...
User Guide
Page 67
... and later: The print driver no longer includes the Custom button. Click the Print button to Print field. Click Show Details or Copies & Pages, and then click the Job Storage menu. When other users to print later or print privately 55 From the Home screen on the printer to print the job at the printer control panel. If the job is not showing, follow the instructions in the printer memory to and touch the...
... and later: The print driver no longer includes the Custom button. Click the Print button to Print field. Click Show Details or Copies & Pages, and then click the Job Storage menu. When other users to print later or print privately 55 From the Home screen on the printer to print the job at the printer control panel. If the job is not showing, follow the instructions in the printer memory to and touch the...
User Guide
Page 111
...; Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for all supplies and order new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is connected, some features might not be connected to an IP-based network before you can access the...
...; Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for all supplies and order new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is connected, some features might not be connected to an IP-based network before you can access the...
User Guide
Page 116
... continue to expand the options, and then click Network Identification. 4. Touch each of the print server must match the setting for a wireless network) 3. For most situations, leave the printer in the address line, type the IP address or host name exactly as it displays on the printer control panel, swipe the tab at the top of the following menu items and then use the printer control panel. Open a web browser, and in automatic mode.
... continue to expand the options, and then click Network Identification. 4. Touch each of the print server must match the setting for a wireless network) 3. For most situations, leave the printer in the address line, type the IP address or host name exactly as it displays on the printer control panel, swipe the tab at the top of the following menu items and then use the printer control panel. Open a web browser, and in automatic mode.
User Guide
Page 124
... problem description ready Country/region phone numbers are stored in the memory. 1. CAUTION: Restoring the factory-set defaults returns all of the settings to open the Dashboard, and then touch the Setup icon . 2. The message also contains instructions to the factory defaults. Restore 3. Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM329MFP, www.hp.com/support/ drivers ljM428MFP, or www.hp.com/support/ljM429MFP Order additional HP service or maintenance...
... problem description ready Country/region phone numbers are stored in the memory. 1. CAUTION: Restoring the factory-set defaults returns all of the settings to open the Dashboard, and then touch the Setup icon . 2. The message also contains instructions to the factory defaults. Restore 3. Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM329MFP, www.hp.com/support/ drivers ljM428MFP, or www.hp.com/support/ljM429MFP Order additional HP service or maintenance...
User Guide
Page 159
... print quality problems 147 Update the printer firmware Try upgrading the printer firmware. If the page prints correctly, the problem is with the software program from a different software program ● Check the paper-type setting for more information. Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. ● Update the printer firmware ● Print from which you were printing. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge...
... print quality problems 147 Update the printer firmware Try upgrading the printer firmware. If the page prints correctly, the problem is with the software program from a different software program ● Check the paper-type setting for more information. Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. ● Update the printer firmware ● Print from which you were printing. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge...
User Guide
Page 180
... the initial recipient's fax machine settings or supplies status. If the printer detects an error during the transmission and the Error Correction Mode setting is On, the printer can request that the portion of the fax be useful when you are trying to turn off or on white (not colored) paper. ● Increase the fax resolution, quality level, or contrast settings. ● If possible, send...
... the initial recipient's fax machine settings or supplies status. If the printer detects an error during the transmission and the Error Correction Mode setting is On, the printer can request that the portion of the fax be useful when you are trying to turn off or on white (not colored) paper. ● Increase the fax resolution, quality level, or contrast settings. ● If possible, send...
User Guide
Page 191
... 123 paper-feeding problems 120 double-sided copying 64 double-sided printing Mac 49 Windows 46 drivers, supported 9 duplex 64 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams 143 duplexing automatically (Windows) 46 manually (Mac) 49 manually (Windows) 46 dynamic security toner cartridge 34 E EconoMode setting 107, 147 economy settings 107 electrical specifications 9, 13 electronic faxes sending 89 Embedded Web Server (EWS) assigning passwords 106 features 99 envelopes orientation 16, 18 envelopes, loading 28 Ethernet (RJ-45) locating...
... 123 paper-feeding problems 120 double-sided copying 64 double-sided printing Mac 49 Windows 46 drivers, supported 9 duplex 64 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams 143 duplexing automatically (Windows) 46 manually (Mac) 49 manually (Windows) 46 dynamic security toner cartridge 34 E EconoMode setting 107, 147 economy settings 107 electrical specifications 9, 13 electronic faxes sending 89 Embedded Web Server (EWS) assigning passwords 106 features 99 envelopes orientation 16, 18 envelopes, loading 28 Ethernet (RJ-45) locating...
User Guide
Page 192
... check toner-cartridge status 147, 149 image quality issues examples and solutions 146 interface ports locating 4 IP network settings configure 103 J jams 550-sheet tray 130 causes of 121 document feeder 123 duplexer 143 L LAN port locating 4 loading paper in Tray 1 16 paper in Tray 2 20 paper in Tray 3 24 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 9 memory chip (toner) locating 40 Microsoft Word, faxing from 89 minimum system requirements 9 mobile printing Android devices 58, 61 mobile printing, software supported...
... check toner-cartridge status 147, 149 image quality issues examples and solutions 146 interface ports locating 4 IP network settings configure 103 J jams 550-sheet tray 130 causes of 121 document feeder 123 duplexer 143 L LAN port locating 4 loading paper in Tray 1 16 paper in Tray 2 20 paper in Tray 3 24 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 9 memory chip (toner) locating 40 Microsoft Word, faxing from 89 minimum system requirements 9 mobile printing Android devices 58, 61 mobile printing, software supported...
User Guide
Page 193
... Web Server 99 minimum 9 T technical support online 111 toner cartridge dynamic security 34 low threshold settings 113 using when low 113 toner cartridges components 40 order numbers 40 part numbers 32, 40 replacing 42 toner-collection unit locating 4, 5 touchscreen locating features 4, 6 Tray 1 jams 125 loading envelopes 28 paper orientation 16, 18 Tray 2 jams 126 loading 20 paper orientation 20, 22 Tray 3 jams 130 loading 24 paper orientation 24, 26 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 147, 149 faxes 175 jams 121 network problems 169 paper feed...
... Web Server 99 minimum 9 T technical support online 111 toner cartridge dynamic security 34 low threshold settings 113 using when low 113 toner cartridges components 40 order numbers 40 part numbers 32, 40 replacing 42 toner-collection unit locating 4, 5 touchscreen locating features 4, 6 Tray 1 jams 125 loading envelopes 28 paper orientation 16, 18 Tray 2 jams 126 loading 20 paper orientation 20, 22 Tray 3 jams 130 loading 24 paper orientation 24, 26 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 147, 149 faxes 175 jams 121 network problems 169 paper feed...
Warranty and Legal Guide
Page 37
... user's authority to comply with the Class B limits of Part 15 of the FCC rules. NOTE: Any changes or modifications to the printer that are designed to Part 15 of FCC rules. Industry Canada ICES-003 Compliance Statement CAN ICES-3(B)/NMB-3(B) VCCI statement (Japan) VCCI 32-1 ENWW Regulatory statements 29 Canada - Product model number HP LaserJet Pro MFP M428fdn, M428fdn, M429fdn HP LaserJet Pro MFP...
... user's authority to comply with the Class B limits of Part 15 of the FCC rules. NOTE: Any changes or modifications to the printer that are designed to Part 15 of FCC rules. Industry Canada ICES-003 Compliance Statement CAN ICES-3(B)/NMB-3(B) VCCI statement (Japan) VCCI 32-1 ENWW Regulatory statements 29 Canada - Product model number HP LaserJet Pro MFP M428fdn, M428fdn, M429fdn HP LaserJet Pro MFP...