HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference
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Figure 2-28 HP Device Toolbox, System tab - System Setup page 80 Chapter 2 Windows software description and installation ENWW Paper Types page Use the Paper Types page to change settings on the product such as Jam Recovery and Auto Continue. Figure 2-29 HP Device Toolbox, System tab - Paper Types page System Setup page Use the System Setup page to set the default paper type settings for the product.
Figure 2-28 HP Device Toolbox, System tab - System Setup page 80 Chapter 2 Windows software description and installation ENWW Paper Types page Use the Paper Types page to change settings on the product such as Jam Recovery and Auto Continue. Figure 2-29 HP Device Toolbox, System tab - Paper Types page System Setup page Use the System Setup page to set the default paper type settings for the product.
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...product does not pick up paper 153 The product picks up multiple sheets of paper 153 Prevent paper jams ...153 Clear jams ...155 Jam locations ...155 Clear jams in Tray 1 ...156 Clear jams in Tray 2 ...157 Clear jams in the fuser area 158 Clear jams in the output bin 160 Clear jams in the duplexer (duplexing ...Adjust color settings in the printer driver 164 Change the color theme for a print job 164 Change the color options 165 Use paper that meets HP specifications 165 Print a cleaning page ...166 Calibrate the product to align the colors 166 Check the print cartridges 167 Print the ...
...product does not pick up paper 153 The product picks up multiple sheets of paper 153 Prevent paper jams ...153 Clear jams ...155 Jam locations ...155 Clear jams in Tray 1 ...156 Clear jams in Tray 2 ...157 Clear jams in the fuser area 158 Clear jams in the output bin 160 Clear jams in the duplexer (duplexing ...Adjust color settings in the printer driver 164 Change the color theme for a print job 164 Change the color options 165 Use paper that meets HP specifications 165 Print a cleaning page ...166 Calibrate the product to align the colors 166 Check the print cartridges 167 Print the ...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...way to meet all of these guidelines and still not produce satisfactory results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to obtain the best results. Using inkjet paper could damage the product. ● Hewlett-Packard Company cannot recommend the use of ... Do not use transparent print media not approved for the product, requiring repair. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause poor print quality, increased jams, and premature wear on a flat surface after removing them . ● Use labels that ...
...way to meet all of these guidelines and still not produce satisfactory results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to obtain the best results. Using inkjet paper could damage the product. ● Hewlett-Packard Company cannot recommend the use of ... Do not use transparent print media not approved for the product, requiring repair. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause poor print quality, increased jams, and premature wear on a flat surface after removing them . ● Use labels that ...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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11 Solve problems ● Self help ● Solve general problems checklist ● Restore factory settings ● Interpret control panel messages ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve product connectivity problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac ENWW 135
11 Solve problems ● Self help ● Solve general problems checklist ● Restore factory settings ● Interpret control panel messages ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve product connectivity problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac ENWW 135
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... from another computer that you are using . Factors that has worked in the product, clear the jam. Direct the product to print a job: ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed...
... from another computer that you are using . Factors that has worked in the product, clear the jam. Direct the product to print a job: ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...cartridges are using an incorrect printer driver. If the message persists, contact HP support. If the message persists, contact HP support. Recommended action Clear the jam from the location indicated, and then press OK. Jam in the product. If it does not, try reprinting the job. ...Recommended action Clear the jam from the location indicated. Load tray # Description A tray is configured for the paper type and...
...cartridges are using an incorrect printer driver. If the message persists, contact HP support. If the message persists, contact HP support. Recommended action Clear the jam from the location indicated, and then press OK. Jam in the product. If it does not, try reprinting the job. ...Recommended action Clear the jam from the location indicated. Load tray # Description A tray is configured for the paper type and...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... is not wrinkled, folded, or damaged. Prevent paper jams To reduce the number of paper jams, try these solutions. 1. Use paper that is not wrinkled, folded, or damaged. Use paper that meets HP specifications for this product. 2. Make sure the tray is , remove the entire stack of paper from the tray, straighten the stack, and then return some...
... is not wrinkled, folded, or damaged. Prevent paper jams To reduce the number of paper jams, try these solutions. 1. Use paper that is not wrinkled, folded, or damaged. Use paper that meets HP specifications for this product. 2. Make sure the tray is , remove the entire stack of paper from the tray, straighten the stack, and then return some...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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2. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Do not use sharp objects to remove fragments. 3. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Close the rear door. ENWW Clear jams 159
2. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Do not use sharp objects to remove fragments. 3. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Close the rear door. ENWW Clear jams 159
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Open and then close the rear door to cool before resuming printing. 3. Clear jams in the back of the product, is hot. Wait for jammed paper in the output bin 1. Open the rear door. CAUTION: The fuser, located in the duplexer (duplexing models only) 1. Look for the fuser to clear the message. NOTE: If the sheet tears, make sure that all fragments are removed before continuing. 160 Chapter 11 Solve problems ENWW Clear jams in the output bin area. 2. Remove any visible media.
Open and then close the rear door to cool before resuming printing. 3. Clear jams in the back of the product, is hot. Wait for jammed paper in the output bin 1. Open the rear door. CAUTION: The fuser, located in the duplexer (duplexing models only) 1. Look for the fuser to clear the message. NOTE: If the sheet tears, make sure that all fragments are removed before continuing. 160 Chapter 11 Solve problems ENWW Clear jams in the output bin area. 2. Remove any visible media.
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ENWW Clear jams 161 2. If you can not see the trailing edge of the paper, remove the paper from bottom side of the duplexing unit. 4. If you can see any jammed paper, lift the duplexing unit using the tab on the side of the delivery area. 3. If necessary, remove any visible paper (callout 2) from the bottom of the duplexing unit. 5. If necessary, pull the guide (callout 1) and remove any visible paper from the product.
ENWW Clear jams 161 2. If you can not see the trailing edge of the paper, remove the paper from bottom side of the duplexing unit. 4. If you can see any jammed paper, lift the duplexing unit using the tab on the side of the delivery area. 3. If necessary, remove any visible paper (callout 2) from the bottom of the duplexing unit. 5. If necessary, pull the guide (callout 1) and remove any visible paper from the product.
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... anticounterfeit supplies 68 archive setting 17 automatic crossover, setting 18 B batteries included 203 bin, output jams, clearing 160 legal extension 5 locating 5 booklets creating (Windows) 111 C calibrating color 12 Canadian... DOC regulations 210 canceling print job 86 cartridge-door release, locating 5 cartridges non-HP 67 recycling 67, 202 replacing 69 storage 67 supplies status page 10, 122 warranty 188... cautions iii change print cartridge 69 checklists, printing 11 cleaning 133 paper path 166 color adjusting 116 calibrating 12 Edge Control 118 halftone options 118 ...
... anticounterfeit supplies 68 archive setting 17 automatic crossover, setting 18 B batteries included 203 bin, output jams, clearing 160 legal extension 5 locating 5 booklets creating (Windows) 111 C calibrating color 12 Canadian... DOC regulations 210 canceling print job 86 cartridge-door release, locating 5 cartridges non-HP 67 recycling 67, 202 replacing 69 storage 67 supplies status page 10, 122 warranty 188... cautions iii change print cartridge 69 checklists, printing 11 cleaning 133 paper path 166 color adjusting 116 calibrating 12 Edge Control 118 halftone options 118 ...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... J jams causes of 153 locations 155 output bin, clearing 160 paper path, clearing 158 tracking number of 10, 122 Japanese VCCI statement 210 Jetadmin, HP Web 124 K Korean EMC statement 211 H help printing options (Windows) 88 HP Customer Care 194 HP Easy Color disabling 119 using 119 HP Embedded ...(Windows) 102 license, software 190 link speed settings 50 Linux 26 Linux software 26 loading paper input tray 59 M Mac changing paper types and sizes 34 driver settings 31, 34 HP Utility 32 problems, troubleshooting 180 removing software 31 supported operating systems 28 Macintosh resize documents 34...
... J jams causes of 153 locations 155 output bin, clearing 160 paper path, clearing 158 tracking number of 10, 122 Japanese VCCI statement 210 Jetadmin, HP Web 124 K Korean EMC statement 211 H help printing options (Windows) 88 HP Customer Care 194 HP Easy Color disabling 119 using 119 HP Embedded ...(Windows) 102 license, software 190 link speed settings 50 Linux 26 Linux software 26 loading paper input tray 59 M Mac changing paper types and sizes 34 driver settings 31, 34 HP Utility 32 problems, troubleshooting 180 removing software 31 supported operating systems 28 Macintosh resize documents 34...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...HP Web Services 10 map, printing 10, 122 Network config. 18 Reports 10 Service 17 System Setup 12 mercury-free product 203 messages, control panel 140 multiple pages per sheet 36 printing on preprinted letterhead or forms (Windows) 102 selecting 165 supported sizes 54 paper jams. See jams paper path jams, clearing 158 paper... pickup problems solving 153 paper size changing 53 paper sizes selecting 92 selecting custom 92 paper type changing 163 paper types changing 53 selecting 93 paper, ordering 184 paper, special printing...
...HP Web Services 10 map, printing 10, 122 Network config. 18 Reports 10 Service 17 System Setup 12 mercury-free product 203 messages, control panel 140 multiple pages per sheet 36 printing on preprinted letterhead or forms (Windows) 102 selecting 165 supported sizes 54 paper jams. See jams paper path jams, clearing 158 paper... pickup problems solving 153 paper size changing 53 paper sizes selecting 92 selecting custom 92 paper type changing 163 paper types changing 53 selecting 93 paper, ordering 184 paper, special printing...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...104 trapping 118 Tray 1 double-sided printing 36 jams, clearing 156 settings 12 tray 1 locating 5 Tray 2 capacity 5 jams, clearing 157 locating 5 settings 12 Tray 3 capacity 5 locating 5 part number 184 trays default paper size 62 double-sided printing 36 included 2 jams, clearing 157 locating 5 selecting (Windows) 93...iii warranty license 190 print cartridges 188 product 186 watermarks 35 adding (Windows) 111 Web printing HP ePrint 33 Web sites 26 customer support 194 fraud reports 68 HP Web Jetadmin, downloading 124 Macintosh customer support 194 Material Safety Data Sheet (MSDS) 204 ordering ...
...104 trapping 118 Tray 1 double-sided printing 36 jams, clearing 156 settings 12 tray 1 locating 5 Tray 2 capacity 5 jams, clearing 157 locating 5 settings 12 Tray 3 capacity 5 locating 5 part number 184 trays default paper size 62 double-sided printing 36 included 2 jams, clearing 157 locating 5 selecting (Windows) 93...iii warranty license 190 print cartridges 188 product 186 watermarks 35 adding (Windows) 111 Web printing HP ePrint 33 Web sites 26 customer support 194 fraud reports 68 HP Web Jetadmin, downloading 124 Macintosh customer support 194 Material Safety Data Sheet (MSDS) 204 ordering ...
Service Manual
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Manual duplex Load tray Press [OK 140 Manual feed Press [OK] for available media ....... 140 Memory is low Press [OK 140 Misprint Press [OK 141 Print failure, press OK. If error repeats, turn off then on 141 Rear door open 141 Remove shipping lock from cartridge 141 Remove shipping locks from cartridges 141 Replace
Manual duplex Load tray Press [OK 140 Manual feed Press [OK] for available media ....... 140 Memory is low Press [OK 140 Misprint Press [OK 141 Print failure, press OK. If error repeats, turn off then on 141 Rear door open 141 Remove shipping lock from cartridge 141 Remove shipping locks from cartridges 141 Replace
Service Manual
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... To use the information in LASERJET PRO 300/400 COLOR Theory of Operation. Do not perform any of these troubleshooting processes unless you should have a basic understanding of each product component. ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Clear jams ● Solve paper-handling problems ● Solve... Explanations of each mechanical assembly, the printer systems, and the basic theory of operation are contained in this chapter, you understand the function of the HP LaserJet printing process.
... To use the information in LASERJET PRO 300/400 COLOR Theory of Operation. Do not perform any of these troubleshooting processes unless you should have a basic understanding of each product component. ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Clear jams ● Solve paper-handling problems ● Solve... Explanations of each mechanical assembly, the printer systems, and the basic theory of operation are contained in this chapter, you understand the function of the HP LaserJet printing process.
Service Manual
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... cartridges ● Number of pages printed ● Information about ordering new HP print cartridges and recycling used HP print cartridges Prints a list of all product network settings Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages... PCL Font List PS Font List PCL6 Font List Color Usage Log Service Page Diagnostics Page Print Quality Page Quick Forms menu Menu item Notebook Paper Graph Paper Description Prints a map of all the product settings.
... cartridges ● Number of pages printed ● Information about ordering new HP print cartridges and recycling used HP print cartridges Prints a list of all product network settings Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages... PCL Font List PS Font List PCL6 Font List Color Usage Log Service Page Diagnostics Page Print Quality Page Quick Forms menu Menu item Notebook Paper Graph Paper Description Prints a map of all the product settings.
Service Manual
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... Yellow e-label error Black e-label missing Cyan e-label missing Magenta e-label missing Yellow e-label missing Non-HP black Non-HP cyan Non-HP magenta Non-HP yellow Paper jam, Tray 1 area Paper jam, Tray 2 area Paper jam, registration drum area Paper jam, drum fuser area Paper jam, fuser output area Memory out Video under run Low temperature fuser error Slow fuser error High temperature...
... Yellow e-label error Black e-label missing Cyan e-label missing Magenta e-label missing Yellow e-label missing Non-HP black Non-HP cyan Non-HP magenta Non-HP yellow Paper jam, Tray 1 area Paper jam, Tray 2 area Paper jam, registration drum area Paper jam, drum fuser area Paper jam, fuser output area Memory out Video under run Low temperature fuser error Slow fuser error High temperature...
Service Manual
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Use paper that meets HP specifications for the size of paper. Make sure the paper guides in the product. 7. Adjust the guides so they are adjusted correctly for this illustration to find the locations of the paper to the tray. 5. Jam locations Use this product. 2. If necessary, ... and then return some of jams. 4 3 1 Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam-access area ENWW Clear jams 147 Make sure the tray is , remove the entire stack of paper jams, try these solutions. 1. Clear jams Common causes of jams To reduce the number of paper from a different package. 3....
Use paper that meets HP specifications for the size of paper. Make sure the paper guides in the product. 7. Adjust the guides so they are adjusted correctly for this illustration to find the locations of the paper to the tray. 5. Jam locations Use this product. 2. If necessary, ... and then return some of jams. 4 3 1 Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam-access area ENWW Clear jams 147 Make sure the tray is , remove the entire stack of paper jams, try these solutions. 1. Clear jams Common causes of jams To reduce the number of paper from a different package. 3....
Service Manual
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...blank 163 not printing 163 printing slowly 163 skewed 159 paper curl settings 129, 173 curled, troubleshooting 159 default settings 125 jams 147 wrinkled 159 paper jams. See jams paper path jams, clearing 150 paper pickup problems solving 155 paper-delivery assembly, removing 98 parts 177 covers 182 internal ... 165 slow response 166 PS font list 124 Q quality archive setting 129, 173 repetitive image defects 123 R recycling 226 HP printing supplies returns and environmental program 226 reinstalling parts DC controller PCA 76 removing parts cautions for 2 checklists 6 color-misregistration...
...blank 163 not printing 163 printing slowly 163 skewed 159 paper curl settings 129, 173 curled, troubleshooting 159 default settings 125 jams 147 wrinkled 159 paper jams. See jams paper path jams, clearing 150 paper pickup problems solving 155 paper-delivery assembly, removing 98 parts 177 covers 182 internal ... 165 slow response 166 PS font list 124 Q quality archive setting 129, 173 repetitive image defects 123 R recycling 226 HP printing supplies returns and environmental program 226 reinstalling parts DC controller PCA 76 removing parts cautions for 2 checklists 6 color-misregistration...