HP LaserJet M2727 MFP Series - User Guide
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... following fax features, which are listed. The product software might need to be installed for some features to answer and distinctive ring compatibility (service required through local telecommunications company) ● Fax confirmation report ● Junk fax blocking ● Fax security ● Eight cover page templates...the product software. ● Fax Setup Wizard for easy fax configuration ● Plain-paper analog fax with 50-page automatic document feeder (ADF) and output tray of up to 125-page paper capacity ● 120-entry phone book and 16 speed dials from the control panel...
... following fax features, which are listed. The product software might need to be installed for some features to answer and distinctive ring compatibility (service required through local telecommunications company) ● Fax confirmation report ● Junk fax blocking ● Fax security ● Eight cover page templates...the product software. ● Fax Setup Wizard for easy fax configuration ● Plain-paper analog fax with 50-page automatic document feeder (ADF) and output tray of up to 125-page paper capacity ● 120-entry phone book and 16 speed dials from the control panel...
HP LaserJet M2727 MFP Series - User Guide
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... of the document at the lower-right corner of the glass. 4. Digital-to work on a VoIP network, verify that the automatic document feeder (ADF) contains no media. 2. If the product experiences problems getting a fax to -analog filters or converters may be needed for assistance. NOTE: Not ... faxes are often not compatible with fax machines unless the provider explicitly states that the product will be compatible with all DSL service lines or providers. HP does not guarantee that is an analog device that the product will be necessary to -analog converters. PBX The product is ...
... of the document at the lower-right corner of the glass. 4. Digital-to work on a VoIP network, verify that the automatic document feeder (ADF) contains no media. 2. If the product experiences problems getting a fax to -analog filters or converters may be needed for assistance. NOTE: Not ... faxes are often not compatible with fax machines unless the provider explicitly states that the product will be compatible with all DSL service lines or providers. HP does not guarantee that is an analog device that the product will be necessary to -analog converters. PBX The product is ...
HP LaserJet M2727 MFP Series - User Guide
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... set to redial a busy number, other jobs that the product cannot detect. Sent faxes include a block of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Sent faxes have an error condition, such as a delayed fax, and then verify that the fax or might be too... the product is set up the volume on the product and press Start Fax on the control panel. If the error persists, contact the system service provider. Try sending to be set end of these reasons, an entry for jobs that the setting is working . The telephone line might be working...
... set to redial a busy number, other jobs that the product cannot detect. Sent faxes include a block of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Sent faxes have an error condition, such as a delayed fax, and then verify that the fax or might be too... the product is set up the volume on the product and press Start Fax on the control panel. If the error persists, contact the system service provider. Try sending to be set end of these reasons, an entry for jobs that the setting is working . The telephone line might be working...
HP LaserJet M2727 MFP Series - User Guide
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...not have access to confirm and begin the cleaning process. Press OK again to HP ToolboxFX, you can print and use a cleaning page from the product control panel If you are prompted. 5. Open the ADF cover. 3. Press Setup. 2. ENWW Manage supplies 163 Wipe it clean and rotate...the process is clean. Clean the paper path from the product control panel. 1. Clean the automatic document feeder (ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. A page feeds through the product slowly. Use the arrow buttons to find the...
...not have access to confirm and begin the cleaning process. Press OK again to HP ToolboxFX, you can print and use a cleaning page from the product control panel If you are prompted. 5. Open the ADF cover. 3. Press Setup. 2. ENWW Manage supplies 163 Wipe it clean and rotate...the process is clean. Clean the paper path from the product control panel. 1. Clean the automatic document feeder (ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. A page feeds through the product slowly. Use the arrow buttons to find the...
HP LaserJet M2727 MFP Series - User Guide
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...fax machine can send items to redial a busy number. fax An abbreviation of the electronic page over a communications network. Glossary ADF Automatic document feeder. The lower the number value, the more visible detail in the control-panel menu. fax settings Fax-related ... dots per inch (dpi) A measurement of printing a multiple-copy job in the dialing sequence. ENWW Glossary 239 distinctive ring A service offered by some telephone companies in their own section of times set before printing additional copies. DSL Digital subscriber line, a technology that...
...fax machine can send items to redial a busy number. fax An abbreviation of the electronic page over a communications network. Glossary ADF Automatic document feeder. The lower the number value, the more visible detail in the control-panel menu. fax settings Fax-related ... dots per inch (dpi) A measurement of printing a multiple-copy job in the dialing sequence. ENWW Glossary 239 distinctive ring A service offered by some telephone companies in their own section of times set before printing additional copies. DSL Digital subscriber line, a technology that...
HP LaserJet M2727 MFP Series - User Guide
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HP ToolboxFX HP ToolboxFX is a program that provides access to a product's features. printer driver A printer driver is a program that software programs use . Users are represented by various shades of gray. and that can use to gain access to ... telephone circuits. halftone An image type that network. When the document is loaded into the automatic document feeder (ADF) and the computer is used by large businesses or universities to other non-telephone services carried over the public telephone network. link A connection to a program or device that is included with a ...
HP ToolboxFX HP ToolboxFX is a program that provides access to a product's features. printer driver A printer driver is a program that software programs use . Users are represented by various shades of gray. and that can use to gain access to ... telephone circuits. halftone An image type that network. When the document is loaded into the automatic document feeder (ADF) and the computer is used by large businesses or universities to other non-telephone services carried over the public telephone network. link A connection to a program or device that is included with a ...
HP LaserJet M2727 MFP Series - User Guide
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...sided 78 draft setting 74 edge-to-edge 74 enlarging 70 light/dark settings 73 loading ADF 68 loading flatbed scanner 68 media settings 74 media sizes 74 media types 74 media,... destinations, add scan Windows 85 device discovery over network" 39 device polling 151 device status Macintosh Services tab 34 dial-tone detection settings 106 dialing fax 15 from a telephone 126 manually 120 pauses,...DIMMs adding 160 part numbers 214 disposal, end-of-life 230 distinctive-ring settings 112 Documentation tab, HP ToolboxFX 148 dots per inch (dpi) fax 107, 108 specifications 3 dots, troubleshooting 190 double-...
...sided 78 draft setting 74 edge-to-edge 74 enlarging 70 light/dark settings 73 loading ADF 68 loading flatbed scanner 68 media settings 74 media sizes 74 media types 74 media,... destinations, add scan Windows 85 device discovery over network" 39 device polling 151 device status Macintosh Services tab 34 dial-tone detection settings 106 dialing fax 15 from a telephone 126 manually 120 pauses,...DIMMs adding 160 part numbers 214 disposal, end-of-life 230 distinctive-ring settings 112 Documentation tab, HP ToolboxFX 148 dots per inch (dpi) fax 107, 108 specifications 3 dots, troubleshooting 190 double-...
HP LaserJet M2727 MFP Series - User Guide
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... 209 Macintosh Configure Device 30 Macintosh driver settings custom-size paper 32 Services tab 34 watermarks 33 maintenance agreements 221 manual dialing 120 manual redial 122 material ... address automatic configuration 42 Macintosh, troubleshooting 208 manual configuration 42 protocols supported 39 J jams ADF, clearing 177 causes of 176 duplexer, clearing 183 fax, clearing 177 locating 177 output-bin... clearing 188 trays, clearing 180 Jetadmin, HP Web 25, 154 K Korean EMI statement 236 L landscape orientation, setting 61 laser safety statements 236, 237 LaserJet Scan (Windows) 83 lid, cleaning 164...
... 209 Macintosh Configure Device 30 Macintosh driver settings custom-size paper 32 Services tab 34 watermarks 33 maintenance agreements 221 manual dialing 120 manual redial 122 material ... address automatic configuration 42 Macintosh, troubleshooting 208 manual configuration 42 protocols supported 39 J jams ADF, clearing 177 causes of 176 duplexer, clearing 183 fax, clearing 177 locating 177 output-bin... clearing 188 trays, clearing 180 Jetadmin, HP Web 25, 154 K Korean EMI statement 236 L landscape orientation, setting 61 laser safety statements 236, 237 LaserJet Scan (Windows) 83 lid, cleaning 164...
HP LaserJet M2727 MFP Series - User Guide
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... network port locating 5 setting up 40 network report, printing 143 Network Settings tab, HP ToolboxFX 152 networks HP Web Jetadmin 154 Macintosh installation 29 New Zealand telecom statements 234 next-day on-site service 221 noise specifications 225 number of copies, changing 69 O OCR software 85 on-site...197 skewed 193, 195 pages per sheet Windows 64 paper ADF, sizes supported 136 copy settings 74 curled, troubleshooting 193 custom-size, Macintosh settings 32 document size, selecting 60 fax autoreduction settings 113 first page 32, 59 HP ToolboxFX settings 150 jams 176 pages per sheet 33 size...
... network port locating 5 setting up 40 network report, printing 143 Network Settings tab, HP ToolboxFX 152 networks HP Web Jetadmin 154 Macintosh installation 29 New Zealand telecom statements 234 next-day on-site service 221 noise specifications 225 number of copies, changing 69 O OCR software 85 on-site...197 skewed 193, 195 pages per sheet Windows 64 paper ADF, sizes supported 136 copy settings 74 curled, troubleshooting 193 custom-size, Macintosh settings 32 document size, selecting 60 fax autoreduction settings 113 first page 32, 59 HP ToolboxFX settings 150 jams 176 pages per sheet 33 size...
HP LaserJet M2727 MFP Series - User Guide
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... 13, 142 fax 13 menu map 13, 143 network report 14, 143 PCL 6 font list 14 PCL font list 14 PS font list 14 service page 14 supplies status page 14, 142 usage page 14, 142 reports, fax error 134 printing all 133 troubleshooting 140 reports, product configuration page 41...pages, troubleshooting 203 books 90 canceling 86 color 87 file formats 87 from control panel 84 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 83 grayscale 88 loading ADF 82 loading flatbed scanner 82 methods 83 OCR software 85 page-by-page (Macintosh) 35 photos 91 quality, troubleshooting 201, 203 resolution...
... 13, 142 fax 13 menu map 13, 143 network report 14, 143 PCL 6 font list 14 PCL font list 14 PS font list 14 service page 14 supplies status page 14, 142 usage page 14, 142 reports, fax error 134 printing all 133 troubleshooting 140 reports, product configuration page 41...pages, troubleshooting 203 books 90 canceling 86 color 87 file formats 87 from control panel 84 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 83 grayscale 88 loading ADF 82 loading flatbed scanner 82 methods 83 OCR software 85 page-by-page (Macintosh) 35 photos 91 quality, troubleshooting 201, 203 resolution...
Service Manual
Page 7
... of operation Basic operation ...70 Sequence of operation for the base unit 70 Scanner and ADF functions and operation 72 Scanner functions ...72 Scanner operation ...73 ADF operation ...73 ADF paper path and ADF sensors 74 ADF jam detection ...75 Internal components (base unit) ...76 Engine control system ...78 Laser/... 87 PSTN operation ...87 Receive faxes when you hear fax tones 87 Distinctive ring function ...88 Fax by using Voice over IP services 88 The fax subsystem ...89 Fax card in the fax subsystem 89 Safety isolation 89 Safety-protection circuitry 89 Data path ...90 Hook...
... of operation Basic operation ...70 Sequence of operation for the base unit 70 Scanner and ADF functions and operation 72 Scanner functions ...72 Scanner operation ...73 ADF operation ...73 ADF paper path and ADF sensors 74 ADF jam detection ...75 Internal components (base unit) ...76 Engine control system ...78 Laser/... 87 PSTN operation ...87 Receive faxes when you hear fax tones 87 Distinctive ring function ...88 Fax by using Voice over IP services 88 The fax subsystem ...89 Fax card in the fax subsystem 89 Safety isolation 89 Safety-protection circuitry 89 Data path ...90 Hook...
Service Manual
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... and replacement strategy 94 Electrostatic discharge ...94 User-replaceable parts ...94 Required tools ...95 Before performing service 95 After performing service ...96 Post-service tests ...96 Test 1 (print-quality test 96 Test 2 (copy-quality test 96 Test 3 ...ADF pickup-roller assembly 110 ADF scanner glass ...113 ADF assembly ...115 Scanner/ADF assembly ...117 Bezel and control panel ...119 Internal assemblies ...122 Convenience-stapler assembly (HP LaserJet M2727nfs only 122 Convenience-stapler power supply (HP LaserJet M2727nfs only 124 Convenience-stapler AC inlet cable (HP LaserJet...
... and replacement strategy 94 Electrostatic discharge ...94 User-replaceable parts ...94 Required tools ...95 Before performing service 95 After performing service ...96 Post-service tests ...96 Test 1 (print-quality test 96 Test 2 (copy-quality test 96 Test 3 ...ADF pickup-roller assembly 110 ADF scanner glass ...113 ADF assembly ...115 Scanner/ADF assembly ...117 Bezel and control panel ...119 Internal assemblies ...122 Convenience-stapler assembly (HP LaserJet M2727nfs only 122 Convenience-stapler power supply (HP LaserJet M2727nfs only 124 Convenience-stapler AC inlet cable (HP LaserJet...
Service Manual
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... report ...238 Fax reports ...239 Fax activity log 239 Fax call report 239 Phone book report 239 Billing-code report 240 HP ToolboxFX ...240 To view HP ToolboxFX 240 Troubleshooting tab 240 Service menu ...241 Restore the factory-set defaults 241 Clean the paper path 241 T.30 protocol trace 242 Archive print ...242... 243 7 Parts Accessories and ordering information 247 Supplies ...248 Memory ...248 Cable and interface accessories ...248 Paper-handling accessories ...249 Whole unit replacement ...250 Scanner/ADF replacement parts ...254 Control-panel bezels ...255 viii ENWW
... report ...238 Fax reports ...239 Fax activity log 239 Fax call report 239 Phone book report 239 Billing-code report 240 HP ToolboxFX ...240 To view HP ToolboxFX 240 Troubleshooting tab 240 Service menu ...241 Restore the factory-set defaults 241 Clean the paper path 241 T.30 protocol trace 242 Archive print ...242... 243 7 Parts Accessories and ordering information 247 Supplies ...248 Memory ...248 Cable and interface accessories ...248 Paper-handling accessories ...249 Whole unit replacement ...250 Scanner/ADF replacement parts ...254 Control-panel bezels ...255 viii ENWW
Service Manual
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...268 Parts lists and diagrams ...270 Types of screws ...271 Scanner and ADF assemblies ...272 Scanner components ...274 ADF components ...276 Convenience stapler components (HP LaserJet M2727nfs only 278 Formatter, fax card, HP jewel, and nameplate 280 External covers and panels ...282 Cartridge door ...feeder 300 Duplexing assembly ...302 Fuser assembly ...304 Alphabetical parts list ...306 Numerical parts list ...312 Appendix A Service and support Hewlett-Packard limited warranty statement 319 Print cartridge limited warranty statement 321 Appendix B Specifications Physical specifications ...
...268 Parts lists and diagrams ...270 Types of screws ...271 Scanner and ADF assemblies ...272 Scanner components ...274 ADF components ...276 Convenience stapler components (HP LaserJet M2727nfs only 278 Formatter, fax card, HP jewel, and nameplate 280 External covers and panels ...282 Cartridge door ...feeder 300 Duplexing assembly ...302 Fuser assembly ...304 Alphabetical parts list ...306 Numerical parts list ...312 Appendix A Service and support Hewlett-Packard limited warranty statement 319 Print cartridge limited warranty statement 321 Appendix B Specifications Physical specifications ...
Service Manual
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List of tables Table 1-1 Product guides ...2 Table 1-2 Supported printer drivers ...9 Table 1-3 Supported paper and print media sizes 16 Table 1-4 Supported envelopes and postcards 17 Table 1-5 ADF ...17 Table 4-1 Sequence of operation ...70 Table 4-2 Power-on sequence ...71 Table 6-1 Alert and...unit replacement, product bundle CB532A 250 Table 7-2 Whole unit replacement, product bundle CB533A 252 Table 7-3 Control-panel bezels ...255 Table 7-4 Service and training support ...257 Table 7-5 User guides ...257 Table 7-6 Getting started guide ...258 Table 7-7 Technical support Web sites ...258...
List of tables Table 1-1 Product guides ...2 Table 1-2 Supported printer drivers ...9 Table 1-3 Supported paper and print media sizes 16 Table 1-4 Supported envelopes and postcards 17 Table 1-5 ADF ...17 Table 4-1 Sequence of operation ...70 Table 4-2 Power-on sequence ...71 Table 6-1 Alert and...unit replacement, product bundle CB532A 250 Table 7-2 Whole unit replacement, product bundle CB533A 252 Table 7-3 Control-panel bezels ...255 Table 7-4 Service and training support ...257 Table 7-5 User guides ...257 Table 7-6 Getting started guide ...258 Table 7-7 Technical support Web sites ...258...
Service Manual
Page 52
... is based on using draft-mode settings to one of the following table lists approximate schedules for supplies, see Replace the ADF pickup-roller assembly on failure or wear rather than usage. To order supplies, go /orders/supplies-la 34 Chapter 3 ...replacing consumables. Inspect any parts that wear when servicing the product. For information about replacing the ADF pickup-roller assembly, see Accessories and ordering information on page 247. Life expectancies of supplies and the product Item Capacity HP LaserJet M2727 MFP Series Print cartridge Recommended maximum of 5%...
... is based on using draft-mode settings to one of the following table lists approximate schedules for supplies, see Replace the ADF pickup-roller assembly on failure or wear rather than usage. To order supplies, go /orders/supplies-la 34 Chapter 3 ...replacing consumables. Inspect any parts that wear when servicing the product. For information about replacing the ADF pickup-roller assembly, see Accessories and ordering information on page 247. Life expectancies of supplies and the product Item Capacity HP LaserJet M2727 MFP Series Print cartridge Recommended maximum of 5%...
Service Manual
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...that you have completed the necessary reassembly steps. 2. Verify that the expected printing sounds occur. Send a print job from the secondary service menu. If necessary, restore any customer-specified settings. 10. Print a configuration page, and then verify that the control-panel buttons beep...; Replace the product on the product. 4. Post-service tests After service has been completed, the following tests can be used to the trays. ● Plug in the ADF. 96 Chapter 5 Removal and replacement ENWW After performing service ● Return all media to verify that the repair...
...that you have completed the necessary reassembly steps. 2. Verify that the expected printing sounds occur. Send a print job from the secondary service menu. If necessary, restore any customer-specified settings. 10. Print a configuration page, and then verify that the control-panel buttons beep...; Replace the product on the product. 4. Post-service tests After service has been completed, the following tests can be used to the trays. ● Plug in the ADF. 96 Chapter 5 Removal and replacement ENWW After performing service ● Return all media to verify that the repair...
Service Manual
Page 155
...do not straighten pre-folds in their connectors. Remove the following components. ● Right cover. See Right cover on page 106. ● Scanner/ADF assembly. See Rear cover on page 100. ● Left cover. Look for the ESD reminder when removing PCAs. CAUTION: Do not bend or... (print engine) CAUTION: PCAs are sensitive to fully seat an FFC into a connector can cause a short circuit in a PCA. 1. Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, ground yourself by placing them in ESD pouches...
...do not straighten pre-folds in their connectors. Remove the following components. ● Right cover. See Right cover on page 106. ● Scanner/ADF assembly. See Rear cover on page 100. ● Left cover. Look for the ESD reminder when removing PCAs. CAUTION: Do not bend or... (print engine) CAUTION: PCAs are sensitive to fully seat an FFC into a connector can cause a short circuit in a PCA. 1. Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, ground yourself by placing them in ESD pouches...
Service Manual
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...● Formatter. See Duplex-drive gears on page 135. ● Fan. Also, do not straighten pre-folds in their connectors. Always perform service work at an ESD-protected workstation or mat. Failure to electrostatic discharge (ESD). See Duplex assembly on page 143. ● Fuser. Engine controller ...page 100. ● Left cover. ENWW Internal assemblies 153 See Right cover on page 152. See Fuser on page 106. ● Scanner/ADF assembly. You must make sure that all FFCs are out of the product. See Rear cover on page 147. ● Interlock assembly. If...
...● Formatter. See Duplex-drive gears on page 135. ● Fan. Also, do not straighten pre-folds in their connectors. Always perform service work at an ESD-protected workstation or mat. Failure to electrostatic discharge (ESD). See Duplex assembly on page 143. ● Fuser. Engine controller ...page 100. ● Left cover. ENWW Internal assemblies 153 See Right cover on page 152. See Fuser on page 106. ● Scanner/ADF assembly. You must make sure that all FFCs are out of the product. See Rear cover on page 147. ● Interlock assembly. If...
Service Manual
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6 Solve problems ● Problem-solving checklist ● Control-panel messages ● Clear jams ● Control-panel menus ● Print problems ● Scan problems ● Copy problems ● Fax problems ● Control-panel display problems ● Convenience-stapler problems (HP LaserJet M2727nfs only) ● DSL problems ● ADF problems ● Functional checks ● Service-mode functions ● Problem-solve tools ● Firmware updates ENWW 165
6 Solve problems ● Problem-solving checklist ● Control-panel messages ● Clear jams ● Control-panel menus ● Print problems ● Scan problems ● Copy problems ● Fax problems ● Control-panel display problems ● Convenience-stapler problems (HP LaserJet M2727nfs only) ● DSL problems ● ADF problems ● Functional checks ● Service-mode functions ● Problem-solve tools ● Firmware updates ENWW 165