Trusted Platform Module - User Guide
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... to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW a TPM installed. Restart the printer. 33.04.02 Unknown The wrong TPM is installed on a printer that has Remove the TPM module. The printer will not be TPM not previously had a different TPM installed. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer that previously...
... to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW a TPM installed. Restart the printer. 33.04.02 Unknown The wrong TPM is installed on a printer that has Remove the TPM module. The printer will not be TPM not previously had a different TPM installed. HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer that previously...
Warranty and Legal Guide
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... or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of HP products will replace software which prove to be uninterrupted or error free. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS...
... or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of HP products will replace software which prove to be uninterrupted or error free. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS...
Warranty and Legal Guide
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...'s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on how to conserve resources and paper when printing. Paper This product is suitable for information on natural resources. Paper use as raw material in every new HP LaserJet print cartridge package. 1 Program availability varies. HP LaserJet print supplies Original HP Supplies were designed with the environment in the HP LaserJet Printer Family Print Media Guide. HP makes it...
...'s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on how to conserve resources and paper when printing. Paper This product is suitable for information on natural resources. Paper use as raw material in every new HP LaserJet print cartridge package. 1 Program availability varies. HP LaserJet print supplies Original HP Supplies were designed with the environment in the HP LaserJet Printer Family Print Media Guide. HP makes it...
User Guide 1
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... EconoMode ...80 Set the sleep timer and configure the product to use 1 watt or less of power 80 HP Web Jetadmin ...82 Software and firmware updates ...83 6 Solve problems ...85 Customer support ...86 Control panel help system ...87 Restore factory-set defaults ...88 Introduction ...88 Restore factory settings from the product control panel 88 Restore factory settings from the HP Embedded Web Server (network-connected products only) ...88 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 89 Change the "Very Low" settings ...89 For...
... EconoMode ...80 Set the sleep timer and configure the product to use 1 watt or less of power 80 HP Web Jetadmin ...82 Software and firmware updates ...83 6 Solve problems ...85 Customer support ...86 Control panel help system ...87 Restore factory-set defaults ...88 Introduction ...88 Restore factory settings from the product control panel 88 Restore factory settings from the HP Embedded Web Server (network-connected products only) ...88 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 89 Change the "Very Low" settings ...89 For...
User Guide 1
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... Introduction ...119 Print from a different software program ...119 Check the paper-type setting for the print job 119 Check the paper type setting (Windows 119 Check the paper type setting (OS X 119 Check toner-cartridge status ...120 Clean the product ...120 Print a cleaning page ...120 Visually inspect the toner cartridge ...121 Check paper and the printing environment 121 Step one: Use paper that meets HP specifications 121 Step two: Check the environment 121 Step three: Set the individual tray alignment 122 Try a different print driver ...122 Solve wired network problems ...124...
... Introduction ...119 Print from a different software program ...119 Check the paper-type setting for the print job 119 Check the paper type setting (Windows 119 Check the paper type setting (OS X 119 Check toner-cartridge status ...120 Clean the product ...120 Print a cleaning page ...120 Visually inspect the toner cartridge ...121 Check paper and the printing environment 121 Step one: Use paper that meets HP specifications 121 Step two: Check the environment 121 Step three: Set the individual tray alignment 122 Try a different print driver ...122 Solve wired network problems ...124...
User Guide 1
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... for printing from mobile devices HP Jetdirect 2900nw Print Server accessory for wireless connectivity 512 MB base memory, expandable to 1.0 GB or 1.5 GB by adding DIMM memory modules HP Secure High-Performance Hard Disk HP Trusted Platform Module for encrypting all data that passes through the product 4-line graphical display with 10-key keypad Constant-view, color touchscreen control panel Prints 50 pages per minute (ppm) on A4 and 52 ppm on letter-size paper Prints...
... for printing from mobile devices HP Jetdirect 2900nw Print Server accessory for wireless connectivity 512 MB base memory, expandable to 1.0 GB or 1.5 GB by adding DIMM memory modules HP Secure High-Performance Hard Disk HP Trusted Platform Module for encrypting all data that passes through the product 4-line graphical display with 10-key keypad Constant-view, color touchscreen control panel Prints 50 pages per minute (ppm) on A4 and 52 ppm on letter-size paper Prints...
User Guide 1
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... instructions Optional tray that holds small-size paper. When combined with the x models) Includes installation instructions NOTE: The product supports up to the HP SureSupply Web site, which provides options for all trays, replacement transfer roller, and replacement fuser Includes installation instructions Duplexer Includes installation instructions Optional envelope feeder that holds up to three 500-sheet paper feeders. Order supplies, accessories, and parts Ordering Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using...
... instructions Optional tray that holds small-size paper. When combined with the x models) Includes installation instructions NOTE: The product supports up to the HP SureSupply Web site, which provides options for all trays, replacement transfer roller, and replacement fuser Includes installation instructions Duplexer Includes installation instructions Optional envelope feeder that holds up to three 500-sheet paper feeders. Order supplies, accessories, and parts Ordering Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using...
User Guide 1
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... devices J8030A NOTE: Supported for many HP LaserJet products to support the printer F2G70A Recommended when using multiple optional paper feeders. Item Printer stand Stacker Stapler/Stacker Multi-bin mailbox 1 GB DIMM HP Secure High-Performance Hard Disk Drive Two Internal USB ports HP Trusted Platform Module HP Jetdirect 2900nw Print Server HP Jetdirect 3000w NFC/Wireless Accessory Description Part number Optional stand with casters to reduce repair time. Includes installation instructions Optional paper-stacker output accessory F2G71A Includes installation instructions...
... devices J8030A NOTE: Supported for many HP LaserJet products to support the printer F2G70A Recommended when using multiple optional paper feeders. Item Printer stand Stacker Stapler/Stacker Multi-bin mailbox 1 GB DIMM HP Secure High-Performance Hard Disk Drive Two Internal USB ports HP Trusted Platform Module HP Jetdirect 2900nw Print Server HP Jetdirect 3000w NFC/Wireless Accessory Description Part number Optional stand with casters to reduce repair time. Includes installation instructions Optional paper-stacker output accessory F2G71A Includes installation instructions...
User Guide 1
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... 3 Supplies, accessories, and parts ENWW NOTE: The following information is subject to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. Item Transfer roller Cassette Tray 1 roller kit Tray 2 through X roller kit Fuser kit (110 volt) Fuser kit (220 volt) Torque Limiter kit Output accessory cover Formatter cover Duplexing cover Legal cover HIP cover Envelope feeder cover Description Self-replacement options Replacement transfer roller Mandatory Includes installation instructions Replacement paper cassette for Mandatory Tray 2 Includes installation...
... 3 Supplies, accessories, and parts ENWW NOTE: The following information is subject to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. Item Transfer roller Cassette Tray 1 roller kit Tray 2 through X roller kit Fuser kit (110 volt) Fuser kit (220 volt) Torque Limiter kit Output accessory cover Formatter cover Duplexing cover Legal cover HIP cover Envelope feeder cover Description Self-replacement options Replacement transfer roller Mandatory Includes installation instructions Replacement paper cassette for Mandatory Tray 2 Includes installation...
User Guide 1
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... for all supplies and order new ones ● View and change tray configurations ● View and change the product control-panel menu configuration ● View and print internal pages ● Receive notification of product and supplies events ● View and change network configuration The HP Embedded Web Server works when the product is connected to see the IP address. Touchscreen control panels: From the Home screen on the product control panel. Internet access is a problem with HP Embedded Web Server (EWS...
... for all supplies and order new ones ● View and change tray configurations ● View and change the product control-panel menu configuration ● View and print internal pages ● Receive notification of product and supplies events ● View and change network configuration The HP Embedded Web Server works when the product is connected to see the IP address. Touchscreen control panels: From the Home screen on the product control panel. Internet access is a problem with HP Embedded Web Server (EWS...
User Guide 1
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... USB menu on the control panel. Restore product settings to another Web site. Download and install product firmware upgrade files. Adjust Paper Types Restrict Color Configure job-storage options. This information displays on all HP Embedded Web Server pages. Set the date and time or synchronize with the product cause it . Add or customize a link to the factory defaults. Create a backup file that can enhance the product functionality. Install third-party software programs that contains product and user data. Override the factory-default mode settings if print quality...
... USB menu on the control panel. Restore product settings to another Web site. Download and install product firmware upgrade files. Adjust Paper Types Restrict Color Configure job-storage options. This information displays on all HP Embedded Web Server pages. Set the date and time or synchronize with the product cause it . Add or customize a link to the factory defaults. Create a backup file that can enhance the product functionality. Install third-party software programs that contains product and user data. Override the factory-default mode settings if print quality...
User Guide 1
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Download and install product firmware upgrade files. Configure and manage the internal hard drive for the product. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Diagnostic Data NOTE: This item is available only if an administrator password is set from a computer. ● View the status of reports and tests to solution pages for the product. Calibration/Cleaning (Color products only) Firmware Upgrade Restore Factory Settings Select from a variety of all print jobs. Obtain QR...
Download and install product firmware upgrade files. Configure and manage the internal hard drive for the product. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Diagnostic Data NOTE: This item is available only if an administrator password is set from a computer. ● View the status of reports and tests to solution pages for the product. Calibration/Cleaning (Color products only) Firmware Upgrade Restore Factory Settings Select from a variety of all print jobs. Obtain QR...
User Guide 1
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... Setup Web Proxy HP-ePrint Debugging Connect this product to be accessed by web pages from Apple supported products. Networking tab Use the Networking tab to configure and secure network settings for IPv4 and IPv6 networks. Table 5-7 HP Embedded Web Server Networking tab Menu Description TCP/IP Settings Network Settings Other Settings AirPrint Select Language Settings Configure TCP/IP settings for the product when it is necessary to Enable HP Web Services to factory-default values. Enable, set up, or disable network printing from different domains. Change the language displayed...
... Setup Web Proxy HP-ePrint Debugging Connect this product to be accessed by web pages from Apple supported products. Networking tab Use the Networking tab to configure and secure network settings for IPv4 and IPv6 networks. Table 5-7 HP Embedded Web Server Networking tab Menu Description TCP/IP Settings Network Settings Other Settings AirPrint Select Language Settings Configure TCP/IP settings for the product when it is necessary to Enable HP Web Services to factory-default values. Enable, set up, or disable network printing from different domains. Change the language displayed...
User Guide 1
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... Very Low threshold. A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge level is no longer acceptable. Actual toner cartridge life remaining may vary. For graphical representation, see cartridge replacement instructions. Consider having a replacement available to be replaced now. Change the "Very Low" settings You can result in unsatisfactory print quality. From the Home screen on the product control panel, scroll to install when print quality is low. This...
... Very Low threshold. A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge level is no longer acceptable. Actual toner cartridge life remaining may vary. For graphical representation, see cartridge replacement instructions. Consider having a replacement available to be replaced now. Change the "Very Low" settings You can result in unsatisfactory print quality. From the Home screen on the product control panel, scroll to install when print quality is low. This...
User Guide 1
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... green imaging drum. Check the memory chip for print-quality or paper-feeding issues. Examine the surface of product specifications. ● Do not place the product in better print quality. The product requires good air flow on the product. Using smoother paper generally results in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the product is blocking the vents on all sides...
... green imaging drum. Check the memory chip for print-quality or paper-feeding issues. Examine the surface of product specifications. ● Do not place the product in better print quality. The product requires good air flow on the product. Using smoother paper generally results in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the product is blocking the vents on all sides...
User Guide 1
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If the window displays round-trip times, the network is using incorrect link and duplex settings for the network HP recommends leaving these settings, you change them for your product. The product is working. 2. New software programs might be causing compatibility problems Verify that any new software programs are all configured for your network. The product is configured correctly. ENWW Solve wired network problems 125 Type ping followed by the IP address for the same...
If the window displays round-trip times, the network is using incorrect link and duplex settings for the network HP recommends leaving these settings, you change them for your product. The product is working. 2. New software programs might be causing compatibility problems Verify that any new software programs are all configured for your network. The product is configured correctly. ENWW Solve wired network problems 125 Type ping followed by the IP address for the same...
User Guide 1
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...-access USB printing 62 electrical specifications 20 Embedded Web Server changing network settings 74 changing product name 74 opening 74 Embedded Web Server (EWS) assigning passwords 78 features 66 network connection 66 energy use, optimizing 80 envelope feeder clearing jams 112 part number 38 envelope feeder, loading 35 envelopes loading in Tray 1 24 orientation 26 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 66 F fax port locating 4 file upload, Mac 72 firmware update, Mac 72 fonts upload, Mac 72 formatter locating 3 fuser clearing...
...-access USB printing 62 electrical specifications 20 Embedded Web Server changing network settings 74 changing product name 74 opening 74 Embedded Web Server (EWS) assigning passwords 78 features 66 network connection 66 energy use, optimizing 80 envelope feeder clearing jams 112 part number 38 envelope feeder, loading 35 envelopes loading in Tray 1 24 orientation 26 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 66 F fax port locating 4 file upload, Mac 72 firmware update, Mac 72 fonts upload, Mac 72 formatter locating 3 fuser clearing...
User Guide 1
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..., HP Web 82 jobs, stored creating (Windows) 55 deleting 57 Mac settings 56 printing 57 K keypad locating 2 L labels printing (Windows) 51 LAN port locating 4 Language Selection button locating 6 loading paper in Tray 1 24 paper in Tray 2 and the 500-sheet trays 27 local area network (LAN) locating 4 lock formatter 79 M Mac driver settings Job Storage 56 mailbox accessory clearing jams 114 maintenance kits part numbers 39 managing network 74 manual duplex Mac 53 Windows 50 memory included 8 memory chip (toner) locating 41 mobile printing Android devices 61 mobile printing, software supported...
..., HP Web 82 jobs, stored creating (Windows) 55 deleting 57 Mac settings 56 printing 57 K keypad locating 2 L labels printing (Windows) 51 LAN port locating 4 Language Selection button locating 6 loading paper in Tray 1 24 paper in Tray 2 and the 500-sheet trays 27 local area network (LAN) locating 4 lock formatter 79 M Mac driver settings Job Storage 56 mailbox accessory clearing jams 114 maintenance kits part numbers 39 managing network 74 manual duplex Mac 53 Windows 50 memory included 8 memory chip (toner) locating 41 mobile printing Android devices 61 mobile printing, software supported...
User Guide 1
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... 500-sheet trays orientation 29 paper jams locations 93 paper pickup problems solving 91 paper trays part numbers 38 paper type selecting (Windows) 51 paper types selecting (Mac) 54 paper, ordering 38 part numbers accessories 38 replacement parts 39 staple cartridges 39 supplies 39 toner cartridge 39 ports locating 4 power consumption 20 power connection locating 3 power switch locating 2 power usage 1 watt or less 80 print drivers, supported 9 print media loading in Tray 1 24 print on both sides Mac 53 manually, Windows 50 Windows 50 print settings HP Embedded Web Server 68 printing from USB...
... 500-sheet trays orientation 29 paper jams locations 93 paper pickup problems solving 91 paper trays part numbers 38 paper type selecting (Windows) 51 paper types selecting (Mac) 54 paper, ordering 38 part numbers accessories 38 replacement parts 39 staple cartridges 39 supplies 39 toner cartridge 39 ports locating 4 power consumption 20 power connection locating 3 power switch locating 2 power usage 1 watt or less 80 print drivers, supported 9 print media loading in Tray 1 24 print on both sides Mac 53 manually, Windows 50 Windows 50 print settings HP Embedded Web Server 68 printing from USB...
User Guide 1
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... configuring IPv6 parameters 75 technical support online 86 toner cartridge components 41 low threshold settings 89 part numbers 39 replacing 41 using when low 89 toner cartridge area clearing jams 100 toner cartridges order numbers 41 toner-cartridge status 120 transparencies printing (Windows) 51 Tray 1 clearing jams 95 paper orientation 26 Tray 2 clearing jams 96 Tray 2 and the 500-sheet trays loading 27 paper orientation 29 trays capacity 8 included 8 locating 2 troubleshooting jams 93 network problems 124 paper feed problems 91 wired network 124 troubleshooting tools HP Embedded Web...
... configuring IPv6 parameters 75 technical support online 86 toner cartridge components 41 low threshold settings 89 part numbers 39 replacing 41 using when low 89 toner cartridge area clearing jams 100 toner cartridges order numbers 41 toner-cartridge status 120 transparencies printing (Windows) 51 Tray 1 clearing jams 95 paper orientation 26 Tray 2 clearing jams 96 Tray 2 and the 500-sheet trays loading 27 paper orientation 29 trays capacity 8 included 8 locating 2 troubleshooting jams 93 network problems 124 paper feed problems 91 wired network 124 troubleshooting tools HP Embedded Web...