Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo headphone...
...FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo headphone...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional USB device. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■...
... Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional USB device. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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.... 2-6 Maintenance and Service Guide On white-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Connects a modem cable. Off-The computer is designed to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. Connects an AC adapter Attaches...
.... 2-6 Maintenance and Service Guide On white-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Connects a modem cable. Off-The computer is designed to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. Connects an AC adapter Attaches...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7. Remove the display bezel 3. Reverse this procedure to install the display bezel. 9. To remove the Display Bezel, flex the inside edges...
Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7. Remove the display bezel 3. Reverse this procedure to install the display bezel. 9. To remove the Display Bezel, flex the inside edges...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. Removal and replacement procedures 15. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to remove the antenna transceivers 3. Remove the display panel brackets 2 from the display cover 2. 18. Reverse this procedure to the display panel...
... LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. Removal and replacement procedures 15. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to remove the antenna transceivers 3. Remove the display panel brackets 2 from the display cover 2. 18. Reverse this procedure to the display panel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...the system board. 2. Remove the hard drive (see "Optical drive" on page 4-26). Remove the optical drive (see "Hard drive" on , and then shut it from the system board. 3. Remove the USB board: 1. Disconnect all external devices connected to install a USB board. Remove the display assembly (see "Keyboard" on page 4-7). 5. Disconnect the USB board cable 1 from the computer. 4. Maintenance and Service Guide 4-33 Remove the keyboard (see "Display assembly" on page 4-14). 9. Shut down through the operating system. 2. Remove the battery (see "Wireless module" on page...
...the system board. 2. Remove the hard drive (see "Optical drive" on page 4-26). Remove the optical drive (see "Hard drive" on , and then shut it from the system board. 3. Remove the USB board: 1. Disconnect all external devices connected to install a USB board. Remove the display assembly (see "Keyboard" on page 4-7). 5. Disconnect the USB board cable 1 from the computer. 4. Maintenance and Service Guide 4-33 Remove the keyboard (see "Display assembly" on page 4-14). 9. Shut down through the operating system. 2. Remove the battery (see "Wireless module" on page...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... loss of these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may not be set to display the image on but not responding to the "Protecting the computer from external power and remove the battery. When you cannot restart the computer using the antivirus resources on both devices simultaneously. If you press...
... loss of these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may not be set to display the image on but not responding to the "Protecting the computer from external power and remove the battery. When you cannot restart the computer using the antivirus resources on both devices simultaneously. If you press...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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...monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Connects a network cable. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered...
...monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Connects a network cable. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered...
Notebook PC User Guide - Windows 7
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... has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. The listing for a WLAN device may be sure that the integrated WLAN device is properly installed on your permission or password for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not...
... has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Troubleshooting wireless connection problems Some possible causes for tasks such as installing software, running utilities, or changing Windows settings. The listing for a WLAN device may be sure that the integrated WLAN device is properly installed on your permission or password for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not...
Notebook PC User Guide - Windows 7
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... latest HP device drivers 1. Open your country or region. 2. or - Click the Windows 7 operating system. 5. NOTE: In some locations you may be able to use your computer. Click your system for installed hardware and installs default drivers for any devices requiring drivers. If prompted to do this, click Download only to your device. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. Windows scans your specific product...
... latest HP device drivers 1. Open your country or region. 2. or - Click the Windows 7 operating system. 5. NOTE: In some locations you may be able to use your computer. Click your system for installed hardware and installs default drivers for any devices requiring drivers. If prompted to do this, click Download only to your device. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. Windows scans your specific product...
Notebook PC User Guide - Windows 7
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...; Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enable/disable the capacitive button tapping sound. Enable/disable the processor state. Enable/disable LAN Power...
...; Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enable/disable the capacitive button tapping sound. Enable/disable the processor state. Enable/disable LAN Power...
Notebook PC User Guide - Windows 7
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... computer system BIOS is connected to improve the security of the software provided with the hardware devices, and provides for data transfer among hardware devices, including the time and date. Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. Most software and BIOS updates on the HP Web...
... computer system BIOS is connected to improve the security of the software provided with the hardware devices, and provides for data transfer among hardware devices, including the time and date. Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. Most software and BIOS updates on the HP Web...
Notebook PC User Guide - Windows 7
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... the installation by selecting Start > Computer. 2. To download a BIOS update: 1. Follow any instructions that provides software for example, filename.exe). The hard drive designation is connected to reliable external power using the AC adapter. Make a note of the date, name, or other identifier. At the download area, follow these steps: 1. NOTE: After a message on the screen to download your computer. Access the page on the HP Web site that are displayed...
... the installation by selecting Start > Computer. 2. To download a BIOS update: 1. Follow any instructions that provides software for example, filename.exe). The hard drive designation is connected to reliable external power using the AC adapter. Make a note of the date, name, or other identifier. At the download area, follow these steps: 1. NOTE: After a message on the screen to download your computer. Access the page on the HP Web site that are displayed...
Notebook PC User Guide - Windows 7
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When the list of the device. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - If you may be able to open a window containing additional information. 6. Proceed to install the updated driver. Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site...
When the list of the device. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - If you may be able to open a window containing additional information. 6. Proceed to install the updated driver. Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...