Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-8 Plastics Kit 3-10 Mass storage devices 3-11 Miscellaneous parts 3-12 Sequential part number listing 3-13 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-16 Top cover 4-19 Power button board 4-22 Touchpad button board 4-23 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-8 Plastics Kit 3-10 Mass storage devices 3-11 Miscellaneous parts 3-12 Sequential part number listing 3-13 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-16 Top cover 4-19 Power button board 4-22 Touchpad button board 4-23 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...) key (select models only) Hot plut/unplug with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete...
...) key (select models only) Hot plut/unplug with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Card (XD) On-The hard drive is normal for the internal fan to cycle on your computer model, the computer might look slightly different from the illustration in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Maintenance and Service Guide 2-5 Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects a network cable. Connects an optional...
...Card (XD) On-The hard drive is normal for the internal fan to cycle on your computer model, the computer might look slightly different from the illustration in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Maintenance and Service Guide 2-5 Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects a network cable. Connects an optional...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Presario CQ62 biscotti computer models with webcam 602172-001 Display enclosure for use with Presario CQ62 biscotti computer models 602538-001 Bluetooth module cable 602743-001 Power connector (includes cable) 602744-001 Speaker assembly (includes cable) 602745-001 RTC battery 608546-001 Base enclosure with HDMI card reader without a modem for biscotti computer models 608547-001 Base enclosure with HDMI card reader without a modem for matte black computer models Maintenance and Service Guide 3-17
... Presario CQ62 biscotti computer models with webcam 602172-001 Display enclosure for use with Presario CQ62 biscotti computer models 602538-001 Bluetooth module cable 602743-001 Power connector (includes cable) 602744-001 Speaker assembly (includes cable) 602745-001 RTC battery 608546-001 Base enclosure with HDMI card reader without a modem for biscotti computer models 608547-001 Base enclosure with HDMI card reader without a modem for matte black computer models Maintenance and Service Guide 3-17
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... sides 2, until the bezel disengages from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Maintenance and Service Guide 4-29 Reverse this procedure to install the webcam module. Disconnect the webcam module cable 1 from the display enclosure. 8. Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 10. Removal and replacement procedures 7. Reverse this procedure to...
... sides 2, until the bezel disengages from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Maintenance and Service Guide 4-29 Reverse this procedure to install the webcam module. Disconnect the webcam module cable 1 from the display enclosure. 8. Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 10. Removal and replacement procedures 7. Reverse this procedure to...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. Maintenance and Service Guide 4-31 The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the display panel...
... display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. Maintenance and Service Guide 4-31 The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the display panel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... "Wireless module" on page 4-7). 5. Remove the top cover (see "Battery" on page 4-12). 8. Disconnect all external devices connected to install a USB board. 4-32 Maintenance and Service Guide Remove the battery (see "Top cover" on page 4-25). Lift the USB board 3 straight up to remove it down the computer. Remove the hard drive (see "Display assembly" on page 4-19). 11. Remove the display assembly (see "Hard drive" on , and then shut it from the system board. 3. Removal and replacement procedures USB board Description USB board Spare part number...
... "Wireless module" on page 4-7). 5. Remove the top cover (see "Battery" on page 4-12). 8. Disconnect all external devices connected to install a USB board. 4-32 Maintenance and Service Guide Remove the battery (see "Top cover" on page 4-25). Lift the USB board 3 straight up to remove it down the computer. Remove the hard drive (see "Display assembly" on page 4-19). 11. Remove the display assembly (see "Hard drive" on , and then shut it from the system board. 3. Removal and replacement procedures USB board Description USB board Spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 1-1 removal 4-46 spare part number 3-4, 4-45, 4-47 product description audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries...
... 1-1 removal 4-46 spare part number 3-4, 4-45, 4-47 product description audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries...
Notebook PC User Guide - Windows 7
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...) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in use. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Connects a network cable. Components 7 It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Supports the following optional digital card formats: ● Memory Stick (MS...
...) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in use. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Connects a network cable. Components 7 It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Supports the following optional digital card formats: ● Memory Stick (MS...
Notebook PC User Guide - Windows 7
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... device may be sure that device drivers are included with select computer models only. If no WLAN device is listed, either your permission or password for tasks such as installing software, running utilities, or changing Windows settings. In the System area, click Device Manager. 3. Select Start > Control Panel > System and Security. 2. If wireless networking is not listed in this chapter to diagnose and repair a computer that the integrated WLAN device is properly installed on troubleshooting...
... device may be sure that device drivers are included with select computer models only. If no WLAN device is listed, either your permission or password for tasks such as installing software, running utilities, or changing Windows settings. In the System area, click Device Manager. 3. Select Start > Control Panel > System and Security. 2. If wireless networking is not listed in this chapter to diagnose and repair a computer that the integrated WLAN device is properly installed on troubleshooting...
Notebook PC User Guide - Windows 7
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... disable this feature in Windows to customize settings for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Setting pointing device preferences Use Mouse Properties in the Setup Utility, you are using, pressing fn and one of the action keys opens a specific shortcut menu within that program. To access Mouse Properties, select Start > Devices and Printers. The action key feature is enabled at the factory. Press f1 to open Help and Support...
... disable this feature in Windows to customize settings for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Setting pointing device preferences Use Mouse Properties in the Setup Utility, you are using, pressing fn and one of the action keys opens a specific shortcut menu within that program. To access Mouse Properties, select Start > Devices and Printers. The action key feature is enabled at the factory. Press f1 to open Help and Support...
Notebook PC User Guide - Windows 7
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....hp.com/support, and then select your hard drive. Click the Windows 7 operating system. 5. When prompted, click Save, and then select a storage location on your country or region. 2. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again listed. 7. Open your Internet browser, go to use your specific product from the models listed. 4. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
....hp.com/support, and then select your hard drive. Click the Windows 7 operating system. 5. When prompted, click Save, and then select a storage location on your country or region. 2. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again listed. 7. Open your Internet browser, go to use your specific product from the models listed. 4. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
Notebook PC User Guide - Windows 7
Page 109
... Primary Hard Disk Self Test. System Configuration menu Select Language Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this Change the language of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot...
... Primary Hard Disk Self Test. System Configuration menu Select Language Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this Change the language of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot...
Notebook PC User Guide - Windows 7
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... software provided with the hardware devices, and provides for tasks such as installing software, running utilities, or changing Windows settings. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Identify your computer is stored on the computer. To update the software, follow these steps: 1. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. NOTE: Windows includes the User Account Control...
... software provided with the hardware devices, and provides for tasks such as installing software, running utilities, or changing Windows settings. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Identify your computer is stored on the computer. To update the software, follow these steps: 1. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. NOTE: Windows includes the User Account Control...
Notebook PC User Guide - Windows 7
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... from your computer to an optional power source. Complete the installation by selecting Start > Computer. 2. Access the page on battery power or connected to a network, consult the network administrator before installing any device, cable, or cord. Do not download or install a BIOS update while the computer is later than the BIOS version currently installed on your hard drive. b. BIOS installation procedures vary. Using the hard drive path you can delete the downloaded file from the AC outlet...
... from your computer to an optional power source. Complete the installation by selecting Start > Computer. 2. Access the page on battery power or connected to a network, consult the network administrator before installing any device, cable, or cord. Do not download or install a BIOS update while the computer is later than the BIOS version currently installed on your hard drive. b. BIOS installation procedures vary. Using the hard drive path you can delete the downloaded file from the AC outlet...
Notebook PC User Guide - Windows 7
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... Save, and then select a storage location on your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Click the option for software and driver downloads, enter your hard drive. If you may be able to http://www.hp.com/support, and then select your country...
... Save, and then select a storage location on your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Click the option for software and driver downloads, enter your hard drive. If you may be able to http://www.hp.com/support, and then select your country...
Notebook PC User Guide - Windows 7
Page 120
... battery, identifying 11 bays battery 8 hard drive 8 BD copying 69 playing 66 removing 71 BIOS, updating 101 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 64 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 64 Bluetooth device 13, 19 Bluetooth label 12 boot options 99 boot order 99 110 Index button sound 99 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 94 USB 82 calibrating battery 56 caps lock light, identifying 3 Card Reader Power...
... battery, identifying 11 bays battery 8 hard drive 8 BD copying 69 playing 66 removing 71 BIOS, updating 101 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 64 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 64 Bluetooth device 13, 19 Bluetooth label 12 boot options 99 boot order 99 110 Index button sound 99 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 94 USB 82 calibrating battery 56 caps lock light, identifying 3 Card Reader Power...
Notebook PC User Guide - Windows 7
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... (modem) 6 RJ-45 (network) 7 K keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam 9 webcam light 9 wireless 3 local area network (LAN) cable required 27 connecting cable 27 low battery level 55 M Main menu 98 maintenance Disk Cleanup 77 Disk Defragmenter 77 Index 111
... (modem) 6 RJ-45 (network) 7 K keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 8 lights caps lock 3 optical drive 6 power 3, 6 TouchPad 2 TouchPad off indicator 28 webcam 9 webcam light 9 wireless 3 local area network (LAN) cable required 27 connecting cable 27 low battery level 55 M Main menu 98 maintenance Disk Cleanup 77 Disk Defragmenter 77 Index 111
Notebook PC User Guide - Windows 7
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... cable 23 network cable 27 O operating system Microsoft Certificate of Authenticity label 12 Product Key 12 optical disc playing 66 removing 71 optical drive using 43 optical drive light, identifying 6 P passwords administrator 91 power-on 92 set in Setup Utility 90 set in Windows 90 performing a recovery 109 pointing devices setting preferences 31 ports external monitor 7 HDMI 7, 41 USB 6, 7, 82 power connecting 50 conserving 59 power button, identifying 4 power connector, identifying 6 power cord, identifying 11 power light, identifying 3 power-on password creating 92 entering 92 managing...
... cable 23 network cable 27 O operating system Microsoft Certificate of Authenticity label 12 Product Key 12 optical disc playing 66 removing 71 optical drive using 43 optical drive light, identifying 6 P passwords administrator 91 power-on 92 set in Setup Utility 90 set in Windows 90 performing a recovery 109 pointing devices setting preferences 31 ports external monitor 7 HDMI 7, 41 USB 6, 7, 82 power connecting 50 conserving 59 power button, identifying 4 power connector, identifying 6 power cord, identifying 11 power light, identifying 3 power-on password creating 92 entering 92 managing...
Notebook PC User Guide - Windows 7
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... driver problems 71 DVD movie play 72 external display 73 HP device drivers 74 modem 26 optical disc tray 71 Windows device drivers 75 wireless connection problems 20 turning off the computer 61 U unresponsive system 61 USB cable, connecting 82 USB devices connecting 82 description 82 removing 83 USB hubs 82 USB port, identifying 6, 7 USB ports, identifying 82 using Setup Utility 96 using system restore 108 V vents, identifying 7, 8 video, using 40 Virtualization Technology 99 volume down action key 35 volume mute action key 35 volume up action key 35 volume, adjusting 36 W webcam adjusting...
... driver problems 71 DVD movie play 72 external display 73 HP device drivers 74 modem 26 optical disc tray 71 Windows device drivers 75 wireless connection problems 20 turning off the computer 61 U unresponsive system 61 USB cable, connecting 82 USB devices connecting 82 description 82 removing 83 USB hubs 82 USB port, identifying 6, 7 USB ports, identifying 82 using Setup Utility 96 using system restore 108 V vents, identifying 7, 8 video, using 40 Virtualization Technology 99 volume down action key 35 volume mute action key 35 volume up action key 35 volume, adjusting 36 W webcam adjusting...
