HP G62-100 Support Question
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Question posted by tarifi on September 18th, 2012
I Have Hp G62 Laptop While Turn On I Get White Screen
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Related HP G62-100 Manual Pages
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; Compaq Presario CQ62 Notebook PC HP G62 Notebook PC
Maintenance and Service Guide
Document Part Number: 602633-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 7
1
Product description
Category Product name Processors
Chipset Graphics
Panel Memory
Description
Presario Presario
CQ62 Intel CQ62 Intel
UMA
Discrete
Compaq Presario CQ62 Notebook PC
X
X
HP G62 Notebook PC
Intel® Core™ i7-620M Processor (4M cache,
X
X
2.66 GHz, SC turbo up to 3.33 GHz)
Intel Core i5-540M Processor (3M cache, 2.53
X
X
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 8
...-11 jack opening)
Supports all worldwide certification requirements
X
X
Ethernet
Integrated 10/100 network interface card (NIC)
X
X
Realtek 8102E
X
X
Wireless
Integrated wireless... 5100
X
X
■ Intel Wi-Fi 5100 with Bluetooth
X
X
HP G62 UMA X
X X
X
X X X X X X
X
X
X
X
X
X
X X
X X X X X X X X X
HP G62 Discrete
X
X X
X
X X X X X X
X
X
X
X
X
X
X X
X X X...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 9
... 7 Home Basic 32 and 64-bit
X
X
FreeDOS
X
X
Serviceability
End-user replaceable parts:
AC adapter
X
X
Battery (system)
X
X
Hard drive
X
X
Memory module
X
X
Optical drive
X
X
Mini Card components
X
X
HP G62 UMA X
X X X
X X X X X X X X X X
X X
X X
X X X X X X
HP G62 Discrete
X
X X X
X X X X X X X X X
X X X
X X
X X X X
Maintenance and Service Guide
1-3
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 22
... catalog
Item 1 2 3
4 5
Description
Spare part number
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:
HP G62 biscotti computer models
595185-001
HP G62 biscotti computer models with webcam
595186-001
Presario CQ62 biscotti computer models
602170-001
Presario CQ62 biscotti computer models with webcam
602171-001...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 28
... cables) Webcam board LCD cable kit Wireless antenna (includes wireless antenna transceivers and cable) Webcam cable LCD cable Display enclosure (includes logo) for use with: HP G62 biscotti computer models Presario CQ62 biscotti computer models Presario CQ62 matte black computer models Display hinge covers Display Rubber Kit (not illustrated, includes display bezel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 31
... cable Optical drive connector cable Power button cable RJ-11 cable TouchPad button board cable TouchPad cable USB cable Power cord (for use with both HP G62 and Presario CQ 62 computer models) for use in: Argentina Australia Brazil Denmark Europe India Israel Italy Japan Korea North America the People's Republic of...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 32
... Presario CQ62 computer models
490371-201
Power cord for use in Brazil with both G62 and HP G62 and Presario CQ62 computer models
490371-291
Power cord for use in Japan with both G62 andHP G62 and Presario CQ62 computer models
490371-AA1
Power cord for use in the People's Republic of China with both...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
... number
593530-001
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use with webcam and microphone modules
595194-001
Display enclosure for use with HP G62 with Presario CQ62 matte black computer models
595195-001
Display hinge kit (includes left and right display hinges)
(Continued)
Maintenance and Service Guide
3-15 Vincent...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 61
... are unsure whether the computer is off or in :
HP G62 computer biscotti computer models HP G62 computer biscotti computer models with webcam Presario CQ62 biscotti computer ...cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in Hibernation, turn the computer on page 4-12). 8. Disconnect the power from the computer by first disconnecting the power cord from...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 85
... the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. - Changes go into effect immediately. To start Setup Utility: Open Setup Utility by turning on or restarting the computer. If Setup Utility is already running , begin at step 1. When the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 86
...into effect when the computer restarts.
✎ The password, security, and language settings are by turning on or restarting the computer. Displaying system information
Use Setup Utility to select Exit > Load ...When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. - When the Startup Menu appears, press the f10 key.
2. or ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 101
... Manager works from recovery discs or from a dedicated recovery partition (select models only) on -screen instructions. Recovering from the recovery discs
To restore the system from the partition:
1.
Recovery discs...of the window. To check for recovery message appears on the screen. If the partition is present, an HP Recovery drive is the case, recovery discs have been included with ...
Notebook PC User Guide - Windows 7 - Page 24
... controls
Using the wireless action key
The computer has a wireless action key (f12), one wireless device is white, at the factory, you turn off by the wireless action key [f12] or HP Wireless Assistant).
Identifies the HP Wireless Assistant software on the computer. Wired network (disabled/ disconnected)
Network (connected)
Indicates that one or more...
Notebook PC User Guide - Windows 7 - Page 25
NOTE: Enabling or turning on or off using HP Wireless Assistant. Select Start > Control Panel > Hardware and Sound > Windows Mobility ...> Control Panel > Network and Internet > Network and Sharing Center. Using wireless devices 15 Using HP Wireless Assistant
A wireless device can be turned on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled ...
Notebook PC User Guide - Windows 7 - Page 31
...was purchased separately, consult the manufacturer's Web site for
instructions on setting up the same codes on -screen instructions. You must have the current codes to improve security. If the WLAN device you are alphanumeric ...a network key or a name (SSID) when connecting to http://www.hp.com/support. 2. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2.
Notebook PC User Guide - Windows 7 - Page 38
....
28 Chapter 3 Pointing devices and keyboard Functions like the right button on an external mouse. Moves the pointer and selects or activates items on the screen. 3 Pointing devices and keyboard
Using the TouchPad
The following illustration and table describe the computer TouchPad.
Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button...
Notebook PC User Guide - Windows 7 - Page 42
... and the monitor. The f4 key can also alternate images among display devices connected to turn the wireless feature on using the external VGA video standard.
Press f5 to play the ...off. Press f7 to mute or restore speaker sound.
Refer to the computer, pressing this key alternates the screen image from the computer. Press and hold f9 to play , pause, or resume a track of an ...
Notebook PC User Guide - Windows 7 - Page 83
...you are using both the computer display and an external display are turned on an external display
1. If both displays, the DVD image .... CyberLink PowerDVD is also available from the HP Web site at http://www.hp.com. In the Device Manager window, click... on a blank area of the computer desktop, and then select Screen resolution. Troubleshooting drive and device driver problems 73 Select Start >...
Notebook PC User Guide - Windows 7 - Page 119
...Manager software allows you to create a set up all personal files. 2. or -
● Turn on or restart the computer, and then press esc while the "Press the ESC key for recovery... button or f11. HP recommends that is displayed on the screen.
2.
Follow the on -screen instructions. If the computer does not have a recovery partition. If that you use HP Recovery Manager to repair...
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