HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial...
... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial...
User Guide
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... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
User Guide
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To access Mouse Properties, select Start > Devices and Printers. To move the pointer, slide one of the USB ports on your computer. Then right-click the listing that represents your computer may look slightly different from the illustrations in this section. 4 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use the buttons on...
To access Mouse Properties, select Start > Devices and Printers. To move the pointer, slide one of the USB ports on your computer. Then right-click the listing that represents your computer may look slightly different from the illustrations in this section. 4 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use the buttons on...
User Guide
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... is connected to a simultaneous display on or off the keyboard backlight. CAUTION: Use extreme care when making changes in Setup Utility. f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. For instructions, refer to customer support. For example, if a monitor is enabled...
... is connected to a simultaneous display on or off the keyboard backlight. CAUTION: Use extreme care when making changes in Setup Utility. f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. For instructions, refer to customer support. For example, if a monitor is enabled...
User Guide
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...: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a disc using Power Options in any computer functions while the computer is closed, open the display. ● Press a key on , you stopped working. When the computer exits Sleep, the power lights turn on wakeup, you have set at the factory. In the Sleep state, the screen clears, and your work is disabled) while reading from or...
...: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a disc using Power Options in any computer functions while the computer is closed, open the display. ● Press a key on , you stopped working. When the computer exits Sleep, the power lights turn on wakeup, you have set at the factory. In the Sleep state, the screen clears, and your work is disabled) while reading from or...
User Guide
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... types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Connect the device to the manufacturer's instructions. A USB drive...
... types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Connect the device to the manufacturer's instructions. A USB drive...
User Guide
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... Internet and anti-virus security ● Back up a user password to secure your computer. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. NOTE: This password cannot be set up and recover files ● Manage passwords, user accounts, and parental controls ● Maintain your computer and install the latest HP and Windows updates To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant. Locating your security software (select models only) HP...
... Internet and anti-virus security ● Back up a user password to secure your computer. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. NOTE: This password cannot be set up and recover files ● Manage passwords, user accounts, and parental controls ● Maintain your computer and install the latest HP and Windows updates To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant. Locating your security software (select models only) HP...
User Guide
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... Networking chapter. At this location, you have become available. For more information, see "Protecting your WLAN" in Help and Support. For more information, see "Backup and recovery." Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to receive automatic update notifications when they are installed on your computer. Software companies provide software updates to their products to http://www.hp.com/support. Installing software updates HP...
... Networking chapter. At this location, you have become available. For more information, see "Protecting your WLAN" in Help and Support. For more information, see "Backup and recovery." Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to receive automatic update notifications when they are installed on your computer. Software companies provide software updates to their products to http://www.hp.com/support. Installing software updates HP...
User Guide
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... recovery flash drive. If the recovery partition is present, a Recovery drive is listed in a safe place. Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that was preinstalled at the factory. Software not provided with the HP Recovery Manager software. ● The computer must be prompted to continue the backup creation process. NOTE: Read-write discs, such as a USB hub. Restoring the system If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive...
... recovery flash drive. If the recovery partition is present, a Recovery drive is listed in a safe place. Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that was preinstalled at the factory. Software not provided with the HP Recovery Manager software. ● The computer must be prompted to continue the backup creation process. NOTE: Read-write discs, such as a USB hub. Restoring the system If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive...
User Guide
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... Changes, and then press enter. - Your changes go into effect when the computer restarts. Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow the on-screen instructions. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Displaying system information 1. To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode...
... Changes, and then press enter. - Your changes go into effect when the computer restarts. Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow the on-screen instructions. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Displaying system information 1. To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode...
User Guide
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... an unsuccessful installation, download and install a BIOS update only when the computer is later than the BIOS version currently installed on the screen reports a successful installation, you connect your computer. Open Windows Explorer by unplugging the power cord from your hard drive. Make a note of damage to identify your hard drive that are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Using Setup Utility (BIOS) 61 Identify the BIOS update that...
... an unsuccessful installation, download and install a BIOS update only when the computer is later than the BIOS version currently installed on the screen reports a successful installation, you connect your computer. Open Windows Explorer by unplugging the power cord from your hard drive. Make a note of damage to identify your hard drive that are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Using Setup Utility (BIOS) 61 Identify the BIOS update that...
User Guide
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... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
User Guide
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... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
User Guide
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... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
HP Folio 13 - Maintenance and Service Guide
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... start Setup Utility, follow these steps: 1. Start Setup Utility. 2. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of system and extended memory. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from operating properly. To save your language selected is enabled. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. NOTE: Use extreme care when making changes in Setup Utility. Use...
... start Setup Utility, follow these steps: 1. Start Setup Utility. 2. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of system and extended memory. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from operating properly. To save your language selected is enabled. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. NOTE: Use extreme care when making changes in Setup Utility. Use...
HP Folio 13 - Maintenance and Service Guide
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... press enter. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to select Main. 3. Do not download or install a BIOS update while the computer is running on -screen instructions to identify your hard drive. Follow the on battery power, docked in Windows) or by using the AC adapter. You will need to an optional power source. Do not shut down the computer or initiate Sleep or Hibernation. BIOS...
... press enter. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to select Main. 3. Do not download or install a BIOS update while the computer is running on -screen instructions to identify your hard drive. Follow the on battery power, docked in Windows) or by using the AC adapter. You will need to an optional power source. Do not shut down the computer or initiate Sleep or Hibernation. BIOS...
HP Folio 13 - Maintenance and Service Guide
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... reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Using the hard drive path you can also view system information and error logs in every sector of the screen, press esc. If it is functioning properly. Follow any instructions that are displayed on your hard drive designation. Double-click your hard drive that...
... reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Using the hard drive path you can also view system information and error logs in every sector of the screen, press esc. If it is functioning properly. Follow any instructions that are displayed on your hard drive designation. Double-click your hard drive that...
HP Folio 13 - Maintenance and Service Guide
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... updating the entered at enforce Settings, the factory. What is available updated when on the HP the system BIOS website. Code is and is the purpose of Volatility Yes Stores Management The Intel chipset Management Engine Code is is updated. firmware access to this memory store customer data? Only factory or by an firmware administrator updates using the render the PC F10 setup utility nonfunctional. Yes Store system System BIOS A utility is BIOS code and code...
... updating the entered at enforce Settings, the factory. What is available updated when on the HP the system BIOS website. Code is and is the purpose of Volatility Yes Stores Management The Intel chipset Management Engine Code is is updated. firmware access to this memory store customer data? Only factory or by an firmware administrator updates using the render the PC F10 setup utility nonfunctional. Yes Store system System BIOS A utility is BIOS code and code...
HP Folio 13 - Maintenance and Service Guide
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... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
HP Folio 13 - Maintenance and Service Guide
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...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...
...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...