HP Folio 13-1020us Support and Manuals
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
...reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver
HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... (disk media).
Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your hard drive:
Page 7 More information can...
User Guide - Page 7
... drives ...46
9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP...
User Guide - Page 61
... enable security features. Installing Windows security updates
Updates to the operating system and other Microsoft programs, as they become available after you set up your software applications and information to correct security problems and improve software performance.
Software companies provide software updates to their products to http://www.hp.com/support. For more information...
User Guide - Page 71
... message on the screen reports a successful installation, you connect your hard drive. Do not insert, remove, connect, or disconnect any instructions that is complete. Select Start > Help and Support > Maintain. 2.
You will need this path when you are displayed on the screen after it has been downloaded to the location on -screen instructions. If no instructions are displayed, follow...
User Guide - Page 84
... 72 operating system
Microsoft Certificate of Authenticity label 13
Product Key 13 operating system controls 16 optional external devices, using
45 optional external optical drive 45
P passwords
set in Setup Utility (BIOS) 49 set in Windows 48 pinching TouchPad gesture 26 pointing devices, setting preferences 22 ports HDMI 9 USB 8, 9
power battery 37
power button, identifying 6 power connector...
HP Folio 13 - Maintenance and Service Guide - Page 21
....
This is the product name affixed to determine what components and parts are needed. 3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is unique to locate documents, drivers, and support for the computer. Item (1) (2) (3)
Description Product name Serial number...
HP Folio 13 - Maintenance and Service Guide - Page 54
...system board and installed on the replacement system board: ● RTC battery (see RTC battery on page ...Hard drive on page 38). 9. Remove the hard drive (see USB/Audio). 7. When replacing the system board, be sure that the following components are removed from the system board (see Power connector cable on page 36).
46 Chapter 4 Removal and replacement procedures Remove the battery...
HP Folio 13 - Maintenance and Service Guide - Page 63
... press enter. Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, docked in Windows) or by using the AC adapter.
You may need to the hard drive. Follow the on -screen instructions to identify your selection to know the version of the path to...
HP Folio 13 - Maintenance and Service Guide - Page 73
... a BIOS administrator password, enter the password at www.hp.com. 1. Select the desired hard drive. Select the System Configuration menu, then Restore Security Defaults. HP Business Notebook PC products that does not store personal data is to the prior menu. The steps below to the Utilities menu. Enter BIOS (F10) Setup by powering on the product support pages at the...
HP Folio 13 - Maintenance and Service Guide - Page 74
..., or press ESC to Automatic DriveLock, then select the desired hard drive and disable protection. Select the Security menu and scroll down to the Utilities menu. If the HP notebook model number ends in a 'p' or 'w' and includes Intel Centrino with VProTM, reboot the PC and enter BIOS Setup by using a third party utility designed to reject. Select...
HP Folio 13 - Maintenance and Service Guide - Page 76
... this memory?
How is available
updated when on the HP
the system BIOS website. Code is
and is data input into this memory? Yes
Intel
1.5 or 5
Yes
Management MBytes
Engine
Firmware
(present only in
models ending
in an
data and
inappropriate
settings are
manner can be
Engine (MEBx) applied using
setup utility.
Writing data to
Configuration this...
HP Folio 13 - Maintenance and Service Guide - Page 83
...
customized window, toolbar, and menu bar settings 63
personal files 63 base enclosure
removal 27 spare part numbers 27 base enclosure, spare part number 16, 19 battery removal 35 spare part numbers 16, 19,
35 Blu-ray ROM DVD±R/RW Super
Multi Double-Layer Drive precautions 22 spare part number 17, 19
bottom components 12 button...
HP Folio 13 - Maintenance and Service Guide - Page 84
... 1 display panel 1 Ethernet 2
external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26
R rear components 9 rear corner covers
spare part number 20 recovering from the dedicated
recovery...
HP Folio 13 - Maintenance and Service Guide - Page 85
... 21 connectors 21 plastic parts 21
service tag 13, 26 serviceability, product description
3 slots
Digital Media 10 solid-state drive, spare part
number 15, 17, 20 Speaker Kit, spare part number
19, 44 speakers
removal 44 spare part number 15, 19, 44 specifications computer 57 display 58 supported discs 60 system board removal 45 spare part numbers 19, 45 system recovery...
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