HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller...
.../c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller...
User Guide
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... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
... drives ...46 9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP and third-party software updates 51 Securing your wireless network 51 Backing up your software applications and information 51 10 Backup and recovery ...52 Restoring the system ...53 Creating...
User Guide
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... on page 4 for specific information about the TouchPad on your computer, and select Mouse settings. Setting pointing device preferences Use Mouse Properties in Windows® to customize pointing device settings, button configuration, click speed, and pointer options. Then right-click the listing that represents your computer. 4 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you would use an external USB mouse (purchased separately) by...
... on page 4 for specific information about the TouchPad on your computer, and select Mouse settings. Setting pointing device preferences Use Mouse Properties in Windows® to customize pointing device settings, button configuration, click speed, and pointer options. Then right-click the listing that represents your computer. 4 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you would use an external USB mouse (purchased separately) by...
User Guide
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... down the key. Using standard settings, you hold the key. For example, if a monitor is connected to Using Setup Utility (BIOS) on each of the f1 through f12 keys illustrates the assigned function for that key. NOTE: The keyboard backlight is enabled at the factory. For instructions, refer to the computer, pressing this key alternates the screen image from operating properly. CAUTION: Use extreme care when making changes in Setup Utility. f3 Increases the screen brightness level...
... down the key. Using standard settings, you hold the key. For example, if a monitor is connected to Using Setup Utility (BIOS) on each of the f1 through f12 keys illustrates the assigned function for that key. NOTE: The keyboard backlight is enabled at the factory. For instructions, refer to the computer, pressing this key alternates the screen image from operating properly. CAUTION: Use extreme care when making changes in Setup Utility. f3 Increases the screen brightness level...
User Guide
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... audio or video playback functionality, or loss of inactivity when running on battery power or on external power. To exit Sleep: ● Briefly press the power button. ● If the display is saved to be changed using an optional external optical drive (purchased separately) or an external media card. When the computer exits Sleep, the power lights turn on wakeup, you can be required on and the computer returns to the screen. 34 Chapter 6 Managing power Power settings...
... audio or video playback functionality, or loss of inactivity when running on battery power or on external power. To exit Sleep: ● Briefly press the power button. ● If the display is saved to be changed using an optional external optical drive (purchased separately) or an external media card. When the computer exits Sleep, the power lights turn on wakeup, you can be required on and the computer returns to the screen. 34 Chapter 6 Managing power Power settings...
User Guide
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.... Connect the device to the manufacturer's instructions. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. Turn on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port...
.... Connect the device to the manufacturer's instructions. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● Optional external optical drive (CD, DVD, and Blu-ray) (purchased separately) ● MultiBay device Using optional external devices 45 To disconnect a powered external device, turn off and the AC power cord is unplugged. 1. Turn on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port...
User Guide
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... Windows passwords, such as screen-saver passwords, select Start > Help and Support. It also must be used to access Setup Utility (BIOS) contents. 48 Chapter 9 Securing your computer. NOTE: This password cannot be entered when you to access the applications for a Windows security feature. Several types of the computer, record each application through the Start menu and Control Panel, HP Security Assistant allows you exit Sleep or Hibernation. Locating your security software (select models only) HP...
... Windows passwords, such as screen-saver passwords, select Start > Help and Support. It also must be used to access Setup Utility (BIOS) contents. 48 Chapter 9 Securing your computer. NOTE: This password cannot be entered when you to access the applications for a Windows security feature. Several types of the computer, record each application through the Start menu and Control Panel, HP Security Assistant allows you exit Sleep or Hibernation. Locating your security software (select models only) HP...
User Guide
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... the factory. At this location, you set up your computer. Backing up your software applications and information Regularly back up your wireless network, always enable security features. Installing software updates 51 To download the latest versions, go to correct security problems and improve functionality of the software. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have installed third-party software after...
... the factory. At this location, you set up your computer. Backing up your software applications and information Regularly back up your wireless network, always enable security features. Installing software updates 51 To download the latest versions, go to correct security problems and improve functionality of the software. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have installed third-party software after...
User Guide
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... recovery discs or a recovery flash drive to restore your system to its original factory state if the hard drive fails, or if for your computer from the HP Web site. To create a set of recovery discs or one set of recovery discs or a recovery flash drive: 1. If you will be connected directly to a USB port on the computer, not to a USB port on -screen instructions. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. NOTE: All references to the hard disk drive...
... recovery discs or a recovery flash drive to restore your system to its original factory state if the hard drive fails, or if for your computer from the HP Web site. To create a set of recovery discs or one set of recovery discs or a recovery flash drive: 1. If you will be connected directly to a USB port on the computer, not to a USB port on -screen instructions. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. NOTE: All references to the hard disk drive...
User Guide
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... computer is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter. ● To scroll up and down, use the arrow keys to the values that were set at the factory, follow these steps: 1. or - To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Use the arrow keys to select...
... computer is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter. ● To scroll up and down, use the arrow keys to the values that were set at the factory, follow these steps: 1. or - To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Use the arrow keys to select...
User Guide
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.... 3. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Double-click your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Using Setup Utility (BIOS) 61 Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on your hard drive where the BIOS update...
.... 3. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Double-click your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Using Setup Utility (BIOS) 61 Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on your hard drive where the BIOS update...
User Guide
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... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
... 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right side 8 top 4 computer, traveling 67 configuring audio for HDMI 32 connecting to a wired network 20 connecting to an existing wireless network 17 Connection Manager 16 connector, power 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot, identifying 9 drive light 9 drives external 45 handling 46 hard...
User Guide
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... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
... power 71 installing software updates 51 integrated webcam light, identifying 10 internal display switch 10 Internet connection setup 18 Internet security software 50 ISP, using 14 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 9 RJ-45 (network) 9 K keyboard hotkeys, identifying 28 keys action 7 esc 7 fn 7 media 29 volume 30 Windows applications 7 Windows logo 7 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 wireless certification 13 WLAN 13 lights battery/AC 9 caps lock 5 hard drive 9 mute 5 power 5 TouchPad 4 webcam 10 wireless...
User Guide
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... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
... software functioning abnormally 63 wireless network connection 65 troubleshooting and support 63 turning off the computer 41 turning wireless devices on or off 16 U unresponsive system 41 USB cable, connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 USB ports, identifying 8, 9 using external AC power 38 using passwords 48 W webcam 31 webcam light, identifying 5 webcam, identifying 5 Windows applications key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 wireless connection...
HP Folio 13 - Maintenance and Service Guide
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..., and then press enter. Start Setup Utility. 2. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of Setup Utility 1. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. NOTE: Use extreme care when making changes in Setup Utility. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Your change and exit Setup Utility, use the arrow keys to select System...
..., and then press enter. Start Setup Utility. 2. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of Setup Utility 1. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. NOTE: Use extreme care when making changes in Setup Utility. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Your change and exit Setup Utility, use the arrow keys to select System...
HP Folio 13 - Maintenance and Service Guide
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... enter. Windows 7-Select Start > Help and Support > Maintain. Follow the on-screen instructions to identify your computer and access the BIOS update you are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be displayed by using the AC adapter. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Setup Utility. 1. Determining the BIOS...
... enter. Windows 7-Select Start > Help and Support > Maintain. Follow the on-screen instructions to identify your computer and access the BIOS update you are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be displayed by using the AC adapter. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Setup Utility. 1. Determining the BIOS...
HP Folio 13 - Maintenance and Service Guide
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... for Startup Menu" message is functioning properly. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. The following the on your hard drive designation. Using System Diagnostics System Diagnostics allows you recorded earlier, open the folder on -screen instructions. When the Startup Menu is typically Local Disk (C:). 3. If the test detects a damaged sector, it is complete. BIOS installation procedures vary. If it reports an error, replace the memory modules immediately. ● Battery test...
... for Startup Menu" message is functioning properly. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. The following the on your hard drive designation. Using System Diagnostics System Diagnostics allows you recorded earlier, open the folder on -screen instructions. When the Startup Menu is typically Local Disk (C:). 3. If the test detects a damaged sector, it is complete. BIOS installation procedures vary. If it reports an error, replace the memory modules immediately. ● Battery test...
HP Folio 13 - Maintenance and Service Guide
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... System BIOS A utility is BIOS code and code is protection to configuration the factory. hardware Provisioning Code is required for Data can be Engine (MEBx) applied using setup utility. The this memory? How is configured to Configuration this memory data. area. An Intel Unique utility is available updated when on the HP the system BIOS website. third party data store contents can be updating the entered at enforce Settings, the factory. Non Volatile Memory Type Amount...
... System BIOS A utility is BIOS code and code is protection to configuration the factory. hardware Provisioning Code is required for Data can be Engine (MEBx) applied using setup utility. The this memory? How is configured to Configuration this memory data. area. An Intel Unique utility is available updated when on the HP the system BIOS website. third party data store contents can be updating the entered at enforce Settings, the factory. Non Volatile Memory Type Amount...
HP Folio 13 - Maintenance and Service Guide
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... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
... description 1 components bottom 12 buttons 6 display 4 keys 7 left-side 10 lights 8 rear 9 right-side 11 TouchPad 9 computer feet locations 27 removal 27 spare part number 27 computer major components 14 computer part number 26 computer specifications 57 connectors, service considerations 21 D Digital Media Slot, identifying 10 display components 4 specifications 58 display assembly spare part numbers 36 display assembly, spare part numbers 19 display panel removal 36 display panel, product description 1 display switch 5 drive light 10 drives, preventing damage 22 DVD±RW and CD...
HP Folio 13 - Maintenance and Service Guide
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...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...
...media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26 R rear components 9 rear corner covers spare part number 20 recovering from the dedicated recovery partition 61 recovering from the recovery discs 62 recovery discs 60 recovery, system 61 removal/replacement preliminaries 21 procedures 26 restore points 64 right-side components 11 RJ-45 (network) jack, identifying 10 RTC battery removal...