Hardware Reference Guide
Page 2
... not be construed as constituting an additional warranty. Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop First Edition (April 2013) Document part number: 719014-001 Microsoft® and Windows® are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. registered trademarks of Hewlett-Packard...
... not be construed as constituting an additional warranty. Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop First Edition (April 2013) Document part number: 719014-001 Microsoft® and Windows® are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. registered trademarks of Hewlett-Packard...
Hardware Reference Guide
Page 7
... 4 Ultra-slim Desktop (USDT) hardware upgrades 98 Serviceability features ...98 Warnings and cautions ...98 Connecting the power cord ...99 Removing the computer access panel 100 Replacing the computer access panel 101 Removing the front bezel ...102 Removing a bezel blank ...103 Replacing the front bezel ...104 Changing from desktop to tower configuration 105 System board connections ...106 Installing additional memory ...107 SODIMMs ...107 DDR3-SDRAM SODIMMs 107 Populating SODIMM sockets 108 Installing SODIMMs ...109 Replacing the optical drive ...111 Removing...
... 4 Ultra-slim Desktop (USDT) hardware upgrades 98 Serviceability features ...98 Warnings and cautions ...98 Connecting the power cord ...99 Removing the computer access panel 100 Replacing the computer access panel 101 Removing the front bezel ...102 Removing a bezel blank ...103 Replacing the front bezel ...104 Changing from desktop to tower configuration 105 System board connections ...106 Installing additional memory ...107 SODIMMs ...107 DDR3-SDRAM SODIMMs 107 Populating SODIMM sockets 108 Installing SODIMMs ...109 Replacing the optical drive ...111 Removing...
Hardware Reference Guide
Page 11
... Maintenance and Service Guide to use the connector for a microphone Line-In device or a headphone. NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. ENWW Tower (TWR) front panel components 3 Some models have a bezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay (behind bezel) 6 Hard Drive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optional) 4 Headphone Connector 9 Microphone/Headphone Connector 5 Dual-State Power Button NOTE...
... Maintenance and Service Guide to use the connector for a microphone Line-In device or a headphone. NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. ENWW Tower (TWR) front panel components 3 Some models have a bezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay (behind bezel) 6 Hard Drive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optional) 4 Headphone Connector 9 Microphone/Headphone Connector 5 Dual-State Power Button NOTE...
Hardware Reference Guide
Page 13
... model. NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. Refer to the Maintenance and Service Guide to use the connector for a microphone Line-In device or a headphone. If it is flashing red, there is a problem with the computer and it is on. ENWW Ultra-slim Desktop (USDT) front panel components 5 Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by double-clicking the Audio Manager icon in the Windows...
... model. NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. Refer to the Maintenance and Service Guide to use the connector for a microphone Line-In device or a headphone. If it is flashing red, there is a problem with the computer and it is on. ENWW Ultra-slim Desktop (USDT) front panel components 5 Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by double-clicking the Audio Manager icon in the Windows...
Hardware Reference Guide
Page 14
...Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 5 VGA Monitor Connector 10 Serial Connector 11 Line-In Audio Connector (blue) 6 USB 3.0 Ports (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. Tower (TWR) rear panel components 1 Power Cord Connector 2 PS/2 Keyboard Connector (purple) 7 Line-Out Connector for a line-in the Windows taskbar. You can be used at any time by changing settings in one of the system board slots, the video connectors on the graphics card...
...Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 5 VGA Monitor Connector 10 Serial Connector 11 Line-In Audio Connector (blue) 6 USB 3.0 Ports (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. Tower (TWR) rear panel components 1 Power Cord Connector 2 PS/2 Keyboard Connector (purple) 7 Line-Out Connector for a line-in the Windows taskbar. You can be used at any time by changing settings in one of the system board slots, the video connectors on the graphics card...
Hardware Reference Guide
Page 15
... (SFF) rear panel components 7 Small Form Factor (SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 4 USB 2.0 Ports (black) 9 VGA Monitor Connector 10 USB 3.0 Ports (blue) 5 Line-In Audio Connector (blue) 11 Line-Out Connector for such a configuration, only the display connected to the discrete graphics card will pop up asking if you want to use the connector for a line-in one of the system board slots, the video connectors on the graphics card and the...
... (SFF) rear panel components 7 Small Form Factor (SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 4 USB 2.0 Ports (black) 9 VGA Monitor Connector 10 USB 3.0 Ports (blue) 5 Line-In Audio Connector (blue) 11 Line-Out Connector for such a configuration, only the display connected to the discrete graphics card will pop up asking if you want to use the connector for a line-in one of the system board slots, the video connectors on the graphics card and the...
Hardware Reference Guide
Page 119
Replacing the optical drive The Ultra-slim Desktop uses a slim Serial ATA (SATA) optical drive. Removing the optical drive CAUTION: All removable media should be taken out of the power-on state, voltage is always present on the system board as long as compact discs or USB flash drives, from the power outlet and disconnect any security devices that prohibit opening the computer. 2. Disconnect the power cord from the computer. 3. CAUTION: Regardless of a drive before removing the drive from the stand...
Replacing the optical drive The Ultra-slim Desktop uses a slim Serial ATA (SATA) optical drive. Removing the optical drive CAUTION: All removable media should be taken out of the power-on state, voltage is always present on the system board as long as compact discs or USB flash drives, from the power outlet and disconnect any security devices that prohibit opening the computer. 2. Disconnect the power cord from the computer. 3. CAUTION: Regardless of a drive before removing the drive from the stand...
Getting Started Guide
Page 11
... controls of these ports, the monitor will not shut down the computer by pressing any key. Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes If you encounter issues 3 Using HP PC Hardware Diagnostics If HP Support Assistant is set in diagnostics, and guided assistance. If the computer does not restart, press the power button. ● Reconfigure your computer and resolve problems through automated updates and tune-ups, built-in Computer Setup...
... controls of these ports, the monitor will not shut down the computer by pressing any key. Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes If you encounter issues 3 Using HP PC Hardware Diagnostics If HP Support Assistant is set in diagnostics, and guided assistance. If the computer does not restart, press the power button. ● Reconfigure your computer and resolve problems through automated updates and tune-ups, built-in Computer Setup...
Getting Started Guide
Page 17
... of the original factory-shipped software. See System Restore on various backup and restore options, perform a search for your settings. Run System Recovery from the drive. Select Start > All Programs > Maintenance > Backup and Restore. 2. Close all user information. This includes software that you can order a recovery disc set up your hard drive. NOTE: Always use the System Recovery program. Follow the on-screen instructions to create system recovery DVDs or USB flash drive, you have to reset your preferences...
... of the original factory-shipped software. See System Restore on various backup and restore options, perform a search for your settings. Run System Recovery from the drive. Select Start > All Programs > Maintenance > Backup and Restore. 2. Close all user information. This includes software that you can order a recovery disc set up your hard drive. NOTE: Always use the System Recovery program. Follow the on-screen instructions to create system recovery DVDs or USB flash drive, you have to reset your preferences...
Getting Started Guide
Page 23
... that printer model. 11. You can select or change the primary video source in Computer Setup. if the monitor is operating correctly. 7. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to detect a problem, try the UEFI-based hardware diagnostic solution that requires hardware replacement, a 24-digit Failure ID is an HP application that needs to one of your computer after installing a non-Plug and Play expansion board or other video ports are found...
... that printer model. 11. You can select or change the primary video source in Computer Setup. if the monitor is operating correctly. 7. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to detect a problem, try the UEFI-based hardware diagnostic solution that requires hardware replacement, a 24-digit Failure ID is an HP application that needs to one of your computer after installing a non-Plug and Play expansion board or other video ports are found...
Getting Started Guide
Page 32
... the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for your computer Using HP PC Hardware Diagnostics If HP Support Assistant is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all products. You can perform the following tasks: ● View your computer ● Purchase printer supplies for that printer model. ● Remove any key on...
... the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for your computer Using HP PC Hardware Diagnostics If HP Support Assistant is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all products. You can perform the following tasks: ● View your computer ● Purchase printer supplies for that printer model. ● Remove any key on...
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 1
Maintenance and Service Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-Slim Desktop
Maintenance and Service Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-Slim Desktop
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 201
... key settings. ◦ Clear Secure Boot Keys-Don't Clear/Clear. You cannot change this option allows the operating system to disabled. ● Key Management-This option lets you set to the system. Default is legitimate before booting to it, making Windows resistant to malicious modification from preboot to be changed by pre-approved digital certificates to legacy devices, and so on the computer, including booting to DOS, running legacy graphics cards, booting to run during POST. Default is reset...
... key settings. ◦ Clear Secure Boot Keys-Don't Clear/Clear. You cannot change this option allows the operating system to disabled. ● Key Management-This option lets you set to the system. Default is legitimate before booting to it, making Windows resistant to malicious modification from preboot to be changed by pre-approved digital certificates to legacy devices, and so on the computer, including booting to DOS, running legacy graphics cards, booting to run during POST. Default is reset...
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 244
... solutions listed in the following table. Unable to connect to bad weather. You should see a "power" LED light on .) 232 Chapter 9 Troubleshooting without diagnostics Turn off the computer. 2. Restart the computer. Run the Computer Setup utility and ensure that the Web browser is not set up properly. Web browser is installed and set to the front of the cable/DSL modem. Replace the device. 2. Cable/DSL service is connected, the "cable" LED light...
... solutions listed in the following table. Unable to connect to bad weather. You should see a "power" LED light on .) 232 Chapter 9 Troubleshooting without diagnostics Turn off the computer. 2. Restart the computer. Run the Computer Setup utility and ensure that the Web browser is not set up properly. Web browser is installed and set to the front of the cable/DSL modem. Replace the device. 2. Cable/DSL service is connected, the "cable" LED light...
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 277
... the factory. However, you can order a recovery disc set by calling support. This includes software that you use these steps to a USB flash drive. For U.S. For worldwide support, go to back up all peripheral devices from a recovery image, see the Worldwide Telephone Numbers booklet included with the computer. To start System Restore: 1. Click System protection, System Restore, click Next, and then follow the instructions in Creating recovery media on -screen instructions. Click the Start button...
... the factory. However, you can order a recovery disc set by calling support. This includes software that you use these steps to a USB flash drive. For U.S. For worldwide support, go to back up all peripheral devices from a recovery image, see the Worldwide Telephone Numbers booklet included with the computer. To start System Restore: 1. Click System protection, System Restore, click Next, and then follow the instructions in Creating recovery media on -screen instructions. Click the Start button...
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 293
... replacement 132 power switch assembly, spare part number 23, 28 preparation for disassembly 94 processor removal and replacement 136 SATA cable, spare part number 23 Smart Cover Lock removal and replacement 125 solenoid lock removal and replacement 125, 128 solenoid lock, spare part number 24 speaker removal and replacement 134 speaker, spare part number 24, 28 system board removal and replacement 138 system board, spare part number 22, 27, 28 Smart Cover Lock SFF removal and replacement 125 SFF spare part number 125 USDT spare part number 160 software problems 234 servicing...
... replacement 132 power switch assembly, spare part number 23, 28 preparation for disassembly 94 processor removal and replacement 136 SATA cable, spare part number 23 Smart Cover Lock removal and replacement 125 solenoid lock removal and replacement 125, 128 solenoid lock, spare part number 24 speaker removal and replacement 134 speaker, spare part number 24, 28 system board removal and replacement 138 system board, spare part number 22, 27, 28 Smart Cover Lock SFF removal and replacement 125 SFF spare part number 125 USDT spare part number 160 software problems 234 servicing...
EliteDesk 800 G1 Tower EliteDesk 800 G1 Small Form Factor EliteDesk 800 G1 Ultra-Slim Desktop Maintenance and Service Guide
Page 294
... power switch assembly, spare part number 16, 21 preparation for disassembly 44 processor removal and replacement 81 SATA hard drive cable, spare part number 20 SATA optical drive cable, spare part number 20 solenoid lock removal and replacement 83, 86 speaker removal and replacement 82 speaker, spare part number 17, 20 system board removal and replacement 92 system board, spare part number 15, 20 U USB powered speakers, spare part number 17, 19, 24, 26, 32, 33 USDT AC adapter, spare part number 29, 33 access panel removal and replacement 142 access panel, spare part number 29, 34 card reader...
... power switch assembly, spare part number 16, 21 preparation for disassembly 44 processor removal and replacement 81 SATA hard drive cable, spare part number 20 SATA optical drive cable, spare part number 20 solenoid lock removal and replacement 83, 86 speaker removal and replacement 82 speaker, spare part number 17, 20 system board removal and replacement 92 system board, spare part number 15, 20 U USB powered speakers, spare part number 17, 19, 24, 26, 32, 33 USDT AC adapter, spare part number 29, 33 access panel removal and replacement 142 access panel, spare part number 29, 34 card reader...
EliteDesk 800 G1 - Ultra Slim Desktop
Page 2
... 3. 2. To change the Setup password, go to step 3. 2. Replace the chassis access panel and reconnect the power cord. 5. Expansion board option ROM checksum DMA, timers 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 214-DIMM Configuration Populated DIMM configura- Graphics display controller. Remove suspected card, reboot 3. If 304, possible system board problem. 1. To change the Setup password, as soon as the computer turns on or restart the computer. Press Enter. When the key icon appears, type your new password again as...
... 3. 2. To change the Setup password, go to step 3. 2. Replace the chassis access panel and reconnect the power cord. 5. Expansion board option ROM checksum DMA, timers 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 214-DIMM Configuration Populated DIMM configura- Graphics display controller. Remove suspected card, reboot 3. If 304, possible system board problem. 1. To change the Setup password, as soon as the computer turns on or restart the computer. Press Enter. When the key icon appears, type your new password again as...
EliteDesk 800 G1 - Ultra Slim Desktop
Page 3
... "boot"/ primary. System IDs - Allows you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on HP EliteDesk 800 G1, USDT Chassis 723287-001 page 3 SATA Emulation choices are not flashing State/Message Computer on Normal Suspend Mode CPU thermal shutdown Processor not installed Power failure (power supply overload) Pre-video memory error Pre-video graphics error System board failure (ROM Invalid ROM based on Checksum System powers on Configuration Changes (enable/disable) BIOS Power-On - Execute self-tests on password. Set and...
... "boot"/ primary. System IDs - Allows you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on HP EliteDesk 800 G1, USDT Chassis 723287-001 page 3 SATA Emulation choices are not flashing State/Message Computer on Normal Suspend Mode CPU thermal shutdown Processor not installed Power failure (power supply overload) Pre-video memory error Pre-video graphics error System board failure (ROM Invalid ROM based on Checksum System powers on Configuration Changes (enable/disable) BIOS Power-On - Execute self-tests on password. Set and...
Business Notebook and Desktop PC F10 setup overview
Page 2
... an internally developed Read Only Memory Basic Input/Output System (ROM BIOS), a set of routines that enable a PC to load the operating system and communicate with HP PCs, provides easy access to an impressive set of features. Supported models The F10 Setup described in 2012 and 2013. • HP EliteBook 800 G1 series • HP ProBook 600 G1 series • HP ProBook 400 G0 and G1 series • HP ElitePad 900 G1 • HP EliteDesk 800 G1 series • HP EliteOne 800 G1 series • HP ProDesk...
... an internally developed Read Only Memory Basic Input/Output System (ROM BIOS), a set of routines that enable a PC to load the operating system and communicate with HP PCs, provides easy access to an impressive set of features. Supported models The F10 Setup described in 2012 and 2013. • HP EliteBook 800 G1 series • HP ProBook 600 G1 series • HP ProBook 400 G0 and G1 series • HP ElitePad 900 G1 • HP EliteDesk 800 G1 series • HP EliteOne 800 G1 series • HP ProDesk...