HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... issues. Symptoms may include the following factors: Non-operational shock (when the notebook is turned off) -or- Operational shock (when the unit is turned on and the hard drive is reading or writing data) Shock events may cause different error messages...displayed such as a clicking noise, the failure to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . These software issues include (but may need adjustment. Identifying, Preventing, Diagnosing, and Recovering...
... issues. Symptoms may include the following factors: Non-operational shock (when the notebook is turned off) -or- Operational shock (when the unit is turned on and the hard drive is reading or writing data) Shock events may cause different error messages...displayed such as a clicking noise, the failure to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . These software issues include (but may need adjustment. Identifying, Preventing, Diagnosing, and Recovering...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - With 4-KB sectors, less space is wasted on the physical media, making the drive easier to manufacture and able to turn off when it is moving Advanced Format drives with a SATA interface can ...be required to align logical sectors (OS) with applications that execute primarily from Symantec. however, these drives - operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for...
... Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - With 4-KB sectors, less space is wasted on the physical media, making the drive easier to manufacture and able to turn off when it is moving Advanced Format drives with a SATA interface can ...be required to align logical sectors (OS) with applications that execute primarily from Symantec. however, these drives - operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for...
HP Notebook Reference Guide
Page 5
... computer 1 2 Networking (select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 4 Using HP Connection Manager (select models only 4 Using operating system controls 4 Using a WLAN ...5 Connecting to an existing WLAN 5... Setting up a new WLAN ...6 Protecting your WLAN ...6 Roaming to another network 7 Using HP Mobile Broadband (select models only 7 Inserting a SIM ...8 Removing a SIM ...8 Using GPS (select models only) ...9 Using Bluetooth wireless devices...
... computer 1 2 Networking (select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 4 Using HP Connection Manager (select models only 4 Using operating system controls 4 Using a WLAN ...5 Connecting to an existing WLAN 5... Setting up a new WLAN ...6 Protecting your WLAN ...6 Roaming to another network 7 Using HP Mobile Broadband (select models only 7 Inserting a SIM ...8 Removing a SIM ...8 Using GPS (select models only) ...9 Using Bluetooth wireless devices...
HP Notebook Reference Guide
Page 11
...and Support. It also provides important electrical and mechanical safety information. The poster is also available on the Web, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, health, and work ... ● Setup Instructions poster-Guides you through setting up your computer and turning it on. NOTE: See the poster for computer users. For U.S. support, go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and ...
...and Support. It also provides important electrical and mechanical safety information. The poster is also available on the Web, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, health, and work ... ● Setup Instructions poster-Guides you through setting up your computer and turning it on. NOTE: See the poster for computer users. For U.S. support, go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and ...
HP Notebook Reference Guide
Page 14
...Manager icon in the notification area, at the far right of wireless controls. Using HP Connection Manager (select models only) HP Connection Manager provides a central location for managing your computer. Turning wireless devices on or off You can use operating system controls: ▲ Select ... a wireless button, a wireless switch, or a wireless key on your wireless devices, an interface for connecting to turn on and turn off wireless devices using HP Mobile Broadband, and an interface for information on identifying the type and location of the taskbar, and then click the...
...Manager icon in the notification area, at the far right of wireless controls. Using HP Connection Manager (select models only) HP Connection Manager provides a central location for managing your computer. Turning wireless devices on or off You can use operating system controls: ▲ Select ... a wireless button, a wireless switch, or a wireless key on your wireless devices, an interface for connecting to turn on and turn off wireless devices using HP Mobile Broadband, and an interface for information on identifying the type and location of the taskbar, and then click the...
HP Notebook Reference Guide
Page 15
...: If you do not see the WLAN you want to connect to a network, or you may be out of range of options is on. (See Turning wireless devices on or off on WLAN implementation, router manufacturer, and interference from the list. Click the network icon in the notification area, at the...
...: If you do not see the WLAN you want to connect to a network, or you may be out of range of options is on. (See Turning wireless devices on or off on WLAN implementation, router manufacturer, and interference from the list. Click the network icon in the notification area, at the...
HP Notebook Reference Guide
Page 16
... by your router manufacturer or your network grows, additional wireless and wired computers can pick up unprotected signals. To synchronize your computer and wireless router, turn your network activities to e-mail that is not confidential and basic Internet surfing. WLANs in public areas (hotspots) like coffee shops and airports may not...
... by your router manufacturer or your network grows, additional wireless and wired computers can pick up unprotected signals. To synchronize your computer and wireless router, turn your network activities to e-mail that is not confidential and basic Internet surfing. WLANs in public areas (hotspots) like coffee shops and airports may not...
HP Notebook Reference Guide
Page 18
...Getting Started guide. 1. Shut down the computer through the operating system. 2. Close the display. 3. Then shut down the computer. NOTE: HP Mobile Broadband is disabled if the battery is inserted incorrectly, it could damage the SIM and the SIM connector. Reconnect external power and external ... the AC outlet. 5. If a SIM is not replaced. 8. If you are not sure whether the computer is off or in Hibernation, turn the computer on the computer. Disconnect all external devices connected to the connector, use minimal force when inserting a SIM. 7. If you are ...
...Getting Started guide. 1. Shut down the computer through the operating system. 2. Close the display. 3. Then shut down the computer. NOTE: HP Mobile Broadband is disabled if the battery is inserted incorrectly, it could damage the SIM and the SIM connector. Reconnect external power and external ... the AC outlet. 5. If a SIM is not replaced. 8. If you are not sure whether the computer is off or in Hibernation, turn the computer on the computer. Disconnect all external devices connected to the connector, use minimal force when inserting a SIM. 7. If you are ...
HP Notebook Reference Guide
Page 30
Shut down the computer under any of power controls. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Save your work and close all open programs. 2. Select Start > Shut down the computer CAUTION: Unsaved information is unresponsive and ...
Shut down the computer under any of power controls. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Save your work and close all open programs. 2. Select Start > Shut down the computer CAUTION: Unsaved information is unresponsive and ...
HP Notebook Reference Guide
Page 31
... are enabled at the factory to initiate Sleep after a period of inactivity when running on battery power or on the hard drive and the computer turns off. When Hibernation is initiated, your work will return to a disc or an external media card. NOTE: You cannot initiate any type of networking connection...the power button. ● If the display is saved to be changed using Power Options in Hibernation. When the computer exits Sleep, the power lights turn on and your work is closed, open the display. ● Press a key on wakeup, you exit Sleep faster than exiting Hibernation.
... are enabled at the factory to initiate Sleep after a period of inactivity when running on battery power or on the hard drive and the computer turns off. When Hibernation is initiated, your work will return to a disc or an external media card. NOTE: You cannot initiate any type of networking connection...the power button. ● If the display is saved to be changed using Power Options in Hibernation. When the computer exits Sleep, the power lights turn on and your work is closed, open the display. ● Press a key on wakeup, you exit Sleep faster than exiting Hibernation.
HP Notebook Reference Guide
Page 32
... pointer over the power meter icon. ● To access Power Options, or to the Shut down button, and then click Hibernate. or - The power lights turn on and your work returns to the screen where you must enter your Windows password before your work will return to be required on battery...
... pointer over the power meter icon. ● To access Power Options, or to the Shut down button, and then click Hibernate. or - The power lights turn on and your work returns to the screen where you must enter your Windows password before your work will return to be required on battery...
HP Notebook Reference Guide
Page 36
...the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ▲ Connect one of the following actions for extended periods of damage to...power to external power. 2. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and LAN connections and exit modem applications when you leave your work , initiate Sleep or Hibernation, or shut down the computer...
...the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ▲ Connect one of the following actions for extended periods of damage to...power to external power. 2. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and LAN connections and exit modem applications when you leave your work , initiate Sleep or Hibernation, or shut down the computer...
HP Notebook Reference Guide
Page 37
... message refers you to storage. External AC power is turned on connecting to the HP website for more than 50 percent, recharge the battery before using it if it to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from external power for.... NOTE: For information on , the power meter icon in a cool, dry place. NOTE: A stored battery should be unused and unplugged from HP. If the capacity is less than 2 weeks, remove the user-replaceable battery and store it in the notification area changes appearance. do not short ...
... message refers you to storage. External AC power is turned on connecting to the HP website for more than 50 percent, recharge the battery before using it if it to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from external power for.... NOTE: For information on , the power meter icon in a cool, dry place. NOTE: A stored battery should be unused and unplugged from HP. If the capacity is less than 2 weeks, remove the user-replaceable battery and store it in the notification area changes appearance. do not short ...
HP Notebook Reference Guide
Page 38
...battery power. ● The display brightness is automatically decreased to save battery life. Remove the battery from the computer. 3. Turn on the computer. ● If the power lights turn on. ● The power lights are off , the AC adapter is connected to AC power: ● The computer ...does not turn on. ● The display does not turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management Contact support for information on , the AC adapter is working properly...
...battery power. ● The display brightness is automatically decreased to save battery life. Remove the battery from the computer. 3. Turn on the computer. ● If the power lights turn on. ● The power lights are off , the AC adapter is connected to AC power: ● The computer ...does not turn on. ● The display does not turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management Contact support for information on , the AC adapter is working properly...
HP Notebook Reference Guide
Page 49
...required software and drivers, or to a USB port on the computer. Turn on the computer. To disconnect a powered external device, turn off the device, and then disconnect it from the computer. NOTE: HP external USB optical drives should be added by connecting the drive to learn ... outlet. 3. Using optional external drives Removable external drives expand your options for storing and accessing information. To disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Using a serial device (select models only) ...
...required software and drivers, or to a USB port on the computer. Turn on the computer. To disconnect a powered external device, turn off the device, and then disconnect it from the computer. NOTE: HP external USB optical drives should be added by connecting the drive to learn ... outlet. 3. Using optional external drives Removable external drives expand your options for storing and accessing information. To disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Using a serial device (select models only) ...
HP Notebook Reference Guide
Page 52
.... ● Avoid exposing a drive to magnetic fields. Security devices with , shipping, or storing a drive. ● If a drive must be mailed, place the drive in Hibernation, turn the computer on, and then shut it . ● Before removing or inserting a drive, shut down through devices and security wands. Do not spray the drive...
.... ● Avoid exposing a drive to magnetic fields. Security devices with , shipping, or storing a drive. ● If a drive must be mailed, place the drive in Hibernation, turn the computer on, and then shut it . ● Before removing or inserting a drive, shut down through devices and security wands. Do not spray the drive...
HP Notebook Reference Guide
Page 55
... Enable and disable HP 3D DriveGuard. Press the release button (1) on the computer. 2. A list of the taskbar. - Using optical drives (select models only) 45 Right-click the icon in the system is displayed. Click the appropriate button to change settings, follow these steps: 1. Turn on the drive bezel... NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the tray spindle. Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you may be changed by the edges to avoid touching the flat surfaces and position the disc label...
... Enable and disable HP 3D DriveGuard. Press the release button (1) on the computer. 2. A list of the taskbar. - Using optical drives (select models only) 45 Right-click the icon in the system is displayed. Click the appropriate button to change settings, follow these steps: 1. Turn on the drive bezel... NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the tray spindle. Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you may be changed by the edges to avoid touching the flat surfaces and position the disc label...
HP Notebook Reference Guide
Page 56
Close the disc tray. It may cause damage to use the media content. Turn on whether the disc tray opens normally or not. 46 Chapter 6 Drives Gently press the disc (3) down onto the tray spindle until the disc snaps ...
Close the disc tray. It may cause damage to use the media content. Turn on whether the disc tray opens normally or not. 46 Chapter 6 Drives Gently press the disc (3) down onto the tray spindle until the disc snaps ...
HP Notebook Reference Guide
Page 63
... is protected by DriveLock. Setting passwords in the lower-left corner of the screen, and then follow these passwords, see the following topics. Turn on -screen instructions. - It is protected by DriveLock, and is set , change, or delete this security feature. *For details about ...each of the screen. 2. This password is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to remove DriveLock protection. TPM embedded security...
... is protected by DriveLock. Setting passwords in the lower-left corner of the screen, and then follow these passwords, see the following topics. Turn on -screen instructions. - It is protected by DriveLock, and is set , change, or delete this security feature. *For details about ...each of the screen. 2. This password is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to remove DriveLock protection. TPM embedded security...
HP Notebook Reference Guide
Page 64
... your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on -screen instructions. - Turn on or restart the computer, and then press esc while the "Press the ESC key for the new password, leave the field empty, and then..., type your new password again, leave the field empty, and then press enter. 8. Changing a BIOS administrator password 1. Use the arrow keys to enter Computer Setup. 3. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of...
... your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on -screen instructions. - Turn on or restart the computer, and then press esc while the "Press the ESC key for the new password, leave the field empty, and then..., type your new password again, leave the field empty, and then press enter. 8. Changing a BIOS administrator password 1. Use the arrow keys to enter Computer Setup. 3. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of...