Maintenance and Service Guide
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HP EliteBook 820 G2 Notebook PC and HP EliteBook 720 G2 Notebook PC Maintenance and Service Guide
HP EliteBook 820 G2 Notebook PC and HP EliteBook 720 G2 Notebook PC Maintenance and Service Guide
Maintenance and Service Guide
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1 Product description Product Name Description HP EliteBook 720 G2 Notebook PC HP EliteBook 820 G2 Notebook PC 720 G2 models × 820 G2 models × Chipset Description Intel® processor controller hub (PCH), soldered on circuit (SoC) 720 G2 models × 820 G2 models × Processor Description 5th Generation Intel® ... 4-MB L3 Cache, 15W ● Intel Core i7-5600U 2.6-GHz (max turbo frequency 3.2-GHz), 4-MB L3 Cache, 15W 720 G2 models × 820 G2 models × × Panel Description 12.5" high definition (HD), AntiGlare (AG), light-emitting diode (LED), SVA, 45% ...
1 Product description Product Name Description HP EliteBook 720 G2 Notebook PC HP EliteBook 820 G2 Notebook PC 720 G2 models × 820 G2 models × Chipset Description Intel® processor controller hub (PCH), soldered on circuit (SoC) 720 G2 models × 820 G2 models × Processor Description 5th Generation Intel® ... 4-MB L3 Cache, 15W ● Intel Core i7-5600U 2.6-GHz (max turbo frequency 3.2-GHz), 4-MB L3 Cache, 15W 720 G2 models × 820 G2 models × × Panel Description 12.5" high definition (HD), AntiGlare (AG), light-emitting diode (LED), SVA, 45% ...
Maintenance and Service Guide
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... solid-state drive Description 256-GB solid-state drive (2260/PCIe M.2 form factor) 120-GB solid-state drive (2242/SATA-3 M.2 form factor) 2 Chapter 1 Product description 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models ×
... solid-state drive Description 256-GB solid-state drive (2260/PCIe M.2 form factor) 120-GB solid-state drive (2242/SATA-3 M.2 form factor) 2 Chapter 1 Product description 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models × 720 G2 models × 820 G2 models ×
Maintenance and Service Guide
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...-state drive Audio and video Description Webcam, 720p Supports "No camera" option Dual array microphones Stereo speakers (2) Realtek ALC3228 HD audio with DTS Studio sound 720 G2 models × × 820 G2 models × × × × × 720 G2 models × 820 G2 models × Primary storage 3
...-state drive Audio and video Description Webcam, 720p Supports "No camera" option Dual array microphones Stereo speakers (2) Realtek ALC3228 HD audio with DTS Studio sound 720 G2 models × × 820 G2 models × × × × × 720 G2 models × 820 G2 models × Primary storage 3
Maintenance and Service Guide
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...HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module Integrated NFC module NFC antenna Supports "No NFC" option External expansion Description SD media reader slot Support for SD, SDHC, SDXC Push-push insertion/removal SIM slot (populated with WWAN; tool-less user-accessible) 720 G2 models × 820 G2 models × 720 G2 820 G2... models models × × × × × × × × × × 720 G2 820 G2 models models × × 4 Chapter 1...
...HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module Integrated NFC module NFC antenna Supports "No NFC" option External expansion Description SD media reader slot Support for SD, SDHC, SDXC Push-push insertion/removal SIM slot (populated with WWAN; tool-less user-accessible) 720 G2 models × 820 G2 models × 720 G2 820 G2... models models × × × × × × × × × × 720 G2 820 G2 models models × × 4 Chapter 1...
Maintenance and Service Guide
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...default (2-finger scrolling, 2-finger zoom (pinch) 720 G2 820 G2 models models × × Power requirements Description Support for the following AC adapters: ● 65-W HP Smart adapter EM ● 45-W, 2-prong, 7.4 mm, DC jack AC adapter 720 G2 820 G2 models models × × Ports 5 ...Ports Description ● AC adapter, HP Smart Adapter ● Audio-in (mono microphone)/audio-out (...
...default (2-finger scrolling, 2-finger zoom (pinch) 720 G2 820 G2 models models × × Power requirements Description Support for the following AC adapters: ● 65-W HP Smart adapter EM ● 45-W, 2-prong, 7.4 mm, DC jack AC adapter 720 G2 820 G2 models models × × Ports 5 ...Ports Description ● AC adapter, HP Smart Adapter ● Audio-in (mono microphone)/audio-out (...
Maintenance and Service Guide
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... Windows 8.1 Multi-language 64-bit 720 G2 models × 820 G2 models 6 Chapter 1 Product description Description ● 45-W HP Smart adapter Support for the following power cords: ● 3-wire plug, 1.0 m ● 3-wire plug, 1.8 m ● 2-wire plug, 1.0 m 720 G2 820 G2 models models × × ...Security Lock ● Integrated smart card reader (active) ● Trusted Platform Module (TPM) 1.2 (Infineon; soldered down) 720 G2 models × 820 G2 models × Operating system Description Preinstalled: ● Windows® 10 Home 64 ● Windows 10 Home 64 Single ...
... Windows 8.1 Multi-language 64-bit 720 G2 models × 820 G2 models 6 Chapter 1 Product description Description ● 45-W HP Smart adapter Support for the following power cords: ● 3-wire plug, 1.0 m ● 3-wire plug, 1.8 m ● 2-wire plug, 1.0 m 720 G2 820 G2 models models × × ...Security Lock ● Integrated smart card reader (active) ● Trusted Platform Module (TPM) 1.2 (Infineon; soldered down) 720 G2 models × 820 G2 models × Operating system Description Preinstalled: ● Windows® 10 Home 64 ● Windows 10 Home 64 Single ...
Maintenance and Service Guide
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... Kylin Linux ● SRDVD Neokylin Linux Certified: ● Microsoft WHQL Web-only support: ● Windows 10 Enterprise ● Windows 8.1 Enterprise 64 ● Windows 8.1 Professional 64 720 G2 models 820 G2 models Operating system 7
... Kylin Linux ● SRDVD Neokylin Linux Certified: ● Microsoft WHQL Web-only support: ● Windows 10 Enterprise ● Windows 8.1 Enterprise 64 ● Windows 8.1 Professional 64 720 G2 models 820 G2 models Operating system 7
Maintenance and Service Guide
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Item Component (21) Service cover (includes rubber feet): For use in 820 G2 models For use in 720 G2 models For use only on RCTO models Plastics Kit Spare part number 781836-001 790080-001 797517-001 Item Component Plastics Kit, includes: (1) Card reader bezel (2) Display cable connector bracket (3) Fingerprint reader cover (4) RJ-45 cover (5a) Service cover release latch actuator (5b) Service cover release latch arm Service cover release latch spring (not illustrated) Spare part number 730562-001 Plastics Kit 25
Item Component (21) Service cover (includes rubber feet): For use in 820 G2 models For use in 720 G2 models For use only on RCTO models Plastics Kit Spare part number 781836-001 790080-001 797517-001 Item Component Plastics Kit, includes: (1) Card reader bezel (2) Display cable connector bracket (3) Fingerprint reader cover (4) RJ-45 cover (5a) Service cover release latch actuator (5b) Service cover release latch arm Service cover release latch spring (not illustrated) Spare part number 730562-001 Plastics Kit 25
Maintenance and Service Guide
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Display assembly components NOTE: The display assembly components listed in this section are for use on computer models equipped with an FHD display panel Webcam/microphone module (includes double-sided adhesive): 26 Chapter 3 Illustrated parts catalog Spare part number 786930-001 790381-001 730544-001 781837-001 781861-001 Item (1) (2) Component Display bezel: For use on 720 G2 models with an HD display panel For use on 720 G2 models with an FHD display panel For use on 820 G2 models with an HD display panel For use only on 820 G2 models with a non-TouchScreen display assembly.
Display assembly components NOTE: The display assembly components listed in this section are for use on computer models equipped with an FHD display panel Webcam/microphone module (includes double-sided adhesive): 26 Chapter 3 Illustrated parts catalog Spare part number 786930-001 790381-001 730544-001 781837-001 781861-001 Item (1) (2) Component Display bezel: For use on 720 G2 models with an HD display panel For use on 720 G2 models with an FHD display panel For use on 820 G2 models with an HD display panel For use only on 820 G2 models with a non-TouchScreen display assembly.
Maintenance and Service Guide
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... NOTE: The service cover spare part kit includes rubber feet. If you . 2. Remove the service cover: 1. Component replacement procedures 37 NOTE: HP continually improves and changes product parts. Disconnect all locations. Slide the service cover release latch a second time (3) to determine if Customer Self-Repair is...special note of each screw size and location during removal and replacement. Description Service cover for use in 820 G2 models Service cover for use in 720 G2 models Service cover for use only on RCTO models Spare part number 781836-001 790080-001 797517-001 Before ...
... NOTE: The service cover spare part kit includes rubber feet. If you . 2. Remove the service cover: 1. Component replacement procedures 37 NOTE: HP continually improves and changes product parts. Disconnect all locations. Slide the service cover release latch a second time (3) to determine if Customer Self-Repair is...special note of each screw size and location during removal and replacement. Description Service cover for use in 820 G2 models Service cover for use in 720 G2 models Service cover for use only on RCTO models Spare part number 781836-001 790080-001 797517-001 Before ...
Maintenance and Service Guide
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... using the following spare part numbers: ● 786930-001: For use on 720 G2 models with an HD display panel ● 790381-001: For use on 720 G2 models with an FHD display panel ● 730544-001: For use on 820 G2 models with an HD display panel ● 781837-001: For use on 820... G2 models with an FHD display panel 62 Chapter 6 Removal and replacement procedures for...
... using the following spare part numbers: ● 786930-001: For use on 720 G2 models with an HD display panel ● 790381-001: For use on 720 G2 models with an FHD display panel ● 730544-001: For use on 820 G2 models with an HD display panel ● 781837-001: For use on 820... G2 models with an FHD display panel 62 Chapter 6 Removal and replacement procedures for...