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HP MediaSmart Server - Installation and Troubleshooting Guide


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... that came with a wireless adapter • TV connected to a network-enabled media streaming device, such as an Xbox 360 • Remote users connecting to the HP MediaSmart Server and home network through an Internet browser CAUTION: If you have wireless functionality on your network, be sure to enable your router's security settings to your network depends on your network configuration. This example shows a broadband router connecting the following: • HP MediaSmart Server • Desktop computer • Laptop...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 10
... Installation and Troubleshooting Guide. 8 Chapter 2 The indicator lights blink and change color throughout the startup process. Turn on . Press the Power button on the back of the server lights to an available Ethernet port on your router or switch. 3 Power on the HP MediaSmart Server 1 Plug in. Wait for all of the server. The server takes approximately 60 seconds to the HP MediaSmart Server during initial setup. IMPORTANT: Do not attach USB devices to start. Plug one end of the power...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 12
... and Network Health Light Some network hubs, as opposed to switches or routers, may reduce performance between your computer and the HP MediaSmart Server, or the hub may improve the network performance or restore connectivity. Replacing the hub with the server. Update Your Firewall's Trusted Program List The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the server. • If you are recommended before installing the HP MediaSmart Server...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 14
... need additional assistance with the installation and setup. RECOMMENDATION: Click User's Guide on your computer. Click Next to • Provide a single point of access for all of the server's features, • Share photos and videos quickly and securely over the Web using HP Photo Webshare, • Centralize your computer and take several minutes. • Windows Installer 3.1 • Microsoft .Net Framework 2.0 • HP Update The HP MediaSmart Server software...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 19
Logging on to log on page 15. For additional information, see "Setting the Server Password" on and open Windows Home Server. IMPORTANT: Do not restart or turn off your home server during the installation. Checking for HP MediaSmart Server Updates The HP MediaSmart Server installation checks for any updates. Getting Started 17 Installing updates ensures that you created during the update process. Starting Windows Home Server Click Start to Windows Home Server Type the password you experience the full functionality and optimal performance of the HP MediaSmart Server.
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 21
... computers to enable them to communicate with the server and to add them . Getting Started 19 Run the Software Installation Disc on . 2 Click the Backups & Computers tab. To customize the hard-drive volumes to back up by the HP MediaSmart Server each folder that are pre-configured and ready to stream from your first home computer it is complete. Shared Folders and Media Sharing Start copying...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 49
... cable connections are using your own Ethernet cable, try using the Ethernet cable that came with the router for instructions on proper DHCP server configuration. • Check the network is Check that each computer on the network has TCP/IP listed and set to use a DHCP is off. 2 Make sure the router or switch has power. 3 Restart the router or switch (or unplug and plug it to allow any HP MediaSmart or Windows Home Server...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 53
... your default network connection. 5 Local Area Connection (LAN) for wired networks. 6 Wireless Network Connection for wireless connections. 7 Highlight Internet Protocol Version 4 (TCP/IP). 8 Click Properties. 9 Click Advanced. 10 Click the WINS tab. 11 NetBIOS settings are found at the bottom of the dialog box. To ensure your network has the correct NetBIOS set to Disable NetBIOS over TCP/IP. Make sure that the NetBIOS setting is the Network connection light off? • Windows Vista. Troubleshooting...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 55
... ActiveX control to removing common network issues, this will get a warning about the server's security certificate whenever you access any of your domain perform faster. Table 6: Common Troubleshooting tips for Webshare Question/Issue Probable Cause Answer/Resolution How do you make webshare work around this can use non-ActiveX. The reason is To work in the Online User's guide. Add photos to the HP MediaSmart server...
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HP EX470, EX475 MediaSmart Server - User's Guide


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... 7: Troubleshooting HP MediaSmart Server troubleshooting tips: 7-1 What to do if the server is unresponsive 7-2 Power-on indicator is off 7-3 Why is the hard drive light-bar purple? 7-3 Why is the hard drive light-bar red? 7-3 Why is the server's health indicator light red? 7-4 Computer Recovery 7-5 What to do about hardware warning messages? 7-5 Using Server Recovery and Factory Reset 7-7 File transfer failure 7-13 If you cannot access the Windows Home Server 7-14 Health indicator codes 7-14 Network connection troubleshooting tips: 7-16 Network connection...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 6
... causes command error. 7-26 Browser cannot display the page when accessing through URL. 7-26 Other common troubleshooting tips 7-27 How to find the server software and firmware information. 7-27 The first backup is taking a long time. 7-27 What are optimum data throughput speeds for different network interfaces? 7-28 iTunes troubleshooting tips 7-28 iTunes aggregator does not appear to be working. 7-29...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 12
..., see Setting up the HP MediaSmart Server using the HP MediaSmart Server. • Locating the server • Network Requirements • Supported operating systems • Wireless support • Additional Software Locating the server Find a suitable place to locate your HP MediaSmart Server before you choose must have either an available wired network connection to your broadband router or a switch connected to ensure it does not get too hot: • Do not locate the server in an unventilated space. • Make sure...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 14
... Media Center Edition 2004 with SP2 Windows Vista Enterprise Windows XP Tablet Edition with an Ethernet cable. The server does not support wireless connection to your router (or switch) with SP2 Windows Vista Ultimate a. However, computers connected wirelessly to run the HP MediaSmart Server software. Download Internet Explorer from www.apple.com/itunes/ download. 1-4 Installing Version Update 1.1.1 For more information, see Why can't I connect to your router. Note: The HP MediaSmart Server does not support client computers running 64-bit operating systems. Wireless support...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 16
... available Ethernet port on your router or to a switch that is connected to be solid before proceeding with the software installation. Press the Power button on . Figure 2: Connecting to a router. The indicator lights blink and change color throughout the startup process. Important: Do not attach USB devices to startup. For additional information, see the Troubleshooting on the server 1 Plug in. The server takes approximately 60 seconds to the HP MediaSmart Server during initial setup. Turning...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 17
...-virus software is set to "Learn" new programs. After the HP MediaSmart Server software is the server's health indicator light red? on page 7-4 Updating Your Firewall's Trusted Program List The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to the trusted Installing 1-7 The following : • Why is the hard drive light-bar red? After the HP MediaSmart Server startup completes and prior to the first software installation, the indicator lights show: • Hard drives-solid purple • Network...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 18
...; Windows Home Server Connector • Windows Home Server Setup-the setup runs only on the first computer where the software is a problem, the network health indicator light on your computer. 1-8 Installing Version Update 1.1.1 If this is installed. Installing the Software on your computer from communicating with a switch may improve the network performance or restore connectivity. Checking for Windows Vista or Windows XP to add. Replacing the hub with the server. Inserting the Software Installation Disc The Software Installation Disc first installs the HP MediaSmart Server...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 20
... HP MediaSmart Server Type a name for and connects to your server. Setting the Server Password On the Windows Home Server password page, you change it. Write down the server name if you are asked to create a strong password. • Connects your computer to the server. • Automatically backs up your computer every night. • Monitors the health of the network and computers running Windows Vista. • Enables configuration of the following four requirements: 1-10 Installing...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 24
in the The MediaSmart Server tab should be active. 2 Follow the instructions in the Assistant at the bottom of the page. See Setting up correctly. 1 At the computer, double-click the Windows Home Server icon task tray and log on using the Assistant on page 2-2 for detailed instructions on . recommended to ensure that the most frequently used server features are set up the HP MediaSmart Server using the Assistant. 1-14 Installing Version Update 1.1.1
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 137
... work in this list, then use the desktop shortcut to access shared folders on the server, right click on the shared folder you wish to use, and click on the left hand side to browse Network Neighborhood (XP PCs) or Network (Vista PCs). 2 If your server shared folder does not show up blocker blocked install. How to add photos from the photo selector. 1 Use...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 146
... (audio/Video) of supported format aren't seen by device. The HP MediaSmart Server uses Windows Media Connect 2.0 (WMC) as : : 1 : Windows Media Connect Note: Some DMAs aggregate the content from all DMSs into a single view; Media Streaming troubleshooting tips In this section we will cover: Why my files do not show up on the Settings button near the top right. 6 In the left pane of the Settings panel, select Media Sharing. 7-32 Troubleshooting Version Update...

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We have the following 4 documents available for the HP EX475:
  • HP EX470, EX475 MediaSmart Server - User's Guide
  • HP MediaSmart Server - Installation and Troubleshooting Guide
  • HP EX470, EX475 MediaSmart Server - Setup Poster (back)
  • HP EX470, EX475 MediaSmart Server - Setup Poster (front)
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