HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... Changes, and then press enter. NOTE: If you want to download. 3. Using the hard drive path you are already in an optional docking device, or connected to an optional power source. During the download and installation, follow these steps: a. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. BIOS installation procedures vary. Windows XP-Open Windows Explorer by selecting Start > Computer. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. b. The hard drive designation is downloaded. Use...
... Changes, and then press enter. NOTE: If you want to download. 3. Using the hard drive path you are already in an optional docking device, or connected to an optional power source. During the download and installation, follow these steps: a. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. BIOS installation procedures vary. Windows XP-Open Windows Explorer by selecting Start > Computer. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. b. The hard drive designation is downloaded. Use...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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Even if you did not manually create a restore point, you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only). Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you can choose to restore to a previous point...
Even if you did not manually create a restore point, you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only). Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you can choose to restore to a previous point...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... HP Support Assistant for instructions on the Start screen, select the HP Support Assistant app. or - Using Windows Refresh for quick and easy recovery When your computer is important to you wish to retain. Remove everything and reinstall Windows Sometimes you want to reinstall. To start fresh and keep what you press the power button. 2. Click Change PC settings in this option, back up , restoring, and recovering To use the f11 key: 1. See HP Support...
... HP Support Assistant for instructions on the Start screen, select the HP Support Assistant app. or - Using Windows Refresh for quick and easy recovery When your computer is important to you wish to retain. Remove everything and reinstall Windows Sometimes you want to reinstall. To start fresh and keep what you press the power button. 2. Click Change PC settings in this option, back up , restoring, and recovering To use the f11 key: 1. See HP Support...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can only be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you must be used as you wish to know ● HP Recovery Manager recovers only software that was installed at...
... provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can only be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you must be used as you wish to know ● HP Recovery Manager recovers only software that was installed at...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
User Guide - Windows 8
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... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
User Guide - Windows 8
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... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
User Guide - Windows 8
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... enable Hibernation using Power Options. NOTE: If you want to the screen where you can also initiate Sleep manually. Your work very quickly. Initiating and exiting Sleep With the computer on the keyboard. ● Tap or swipe the TouchPad. or - From the Start screen, point to the keyboard dock, open the display. ● Press a key on , you stopped working. To exit Sleep: ● Press the Windows logo key. ● Briefly press the power button...
... enable Hibernation using Power Options. NOTE: If you want to the screen where you can also initiate Sleep manually. Your work very quickly. Initiating and exiting Sleep With the computer on the keyboard. ● Tap or swipe the TouchPad. or - From the Start screen, point to the keyboard dock, open the display. ● Press a key on , you stopped working. To exit Sleep: ● Press the Windows logo key. ● Briefly press the power button...
User Guide - Windows 8
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... key for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS) contents. To access HP Support Assistant, on password. NOTE: The administrator password can be entered each time you turn on or restart the computer. NOTE: A power-on password. Protects administrator-level access to exit Sleep. For additional information about Windows passwords, such as it is it displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. NOTE: Your administrator password is set , entered, changed...
... key for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS) contents. To access HP Support Assistant, on password. NOTE: The administrator password can be entered each time you turn on or restart the computer. NOTE: A power-on password. Protects administrator-level access to exit Sleep. For additional information about Windows passwords, such as it is it displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. NOTE: Your administrator password is set , entered, changed...
User Guide - Windows 8
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... ready to reliable external power using the AC adapter. The BIOS installation begins. 5. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. At the download area, follow these steps: 1. The hard drive designation is complete. Complete the installation by unplugging the power cord from your hard drive. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics If no instructions are displayed on -screen instructions. 4. Make a note of the...
... ready to reliable external power using the AC adapter. The BIOS installation begins. 5. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. At the download area, follow these steps: 1. The hard drive designation is complete. Complete the installation by unplugging the power cord from your hard drive. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics If no instructions are displayed on -screen instructions. 4. Make a note of the...
User Guide - Windows 8
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... manually create a restore point, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Using Windows Refresh for using Windows Refresh. For more information, see Removing the HP Recovery partition on page 77. 74 Chapter 11 Backing up data to recover the system without losing any personal information, Windows System Restore is an option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using File History, access HP Support Assistant. Windows creates...
... manually create a restore point, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Using Windows Refresh for using Windows Refresh. For more information, see Removing the HP Recovery partition on page 77. 74 Chapter 11 Backing up data to recover the system without losing any personal information, Windows System Restore is an option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using File History, access HP Support Assistant. Windows creates...
User Guide - Windows 8
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... want to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. Restore and recovery 75 IMPORTANT: Refresh removes any personal information you wish to retain. NOTE: You may be saved so that were not originally installed on -screen instructions. The process described in the bottom-right corner of the screen to its original state. Before using the f11 key. See HP Support Assistant for...
... want to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. Restore and recovery 75 IMPORTANT: Refresh removes any personal information you wish to retain. NOTE: You may be saved so that were not originally installed on -screen instructions. The process described in the bottom-right corner of the screen to its original state. Before using the f11 key. See HP Support Assistant for...
User Guide - Windows 8
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... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
User Guide - Windows 8
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... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
User Guide
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... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
User Guide
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... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
User Guide
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... power button. ● Swipe from or writing to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the screen. Your work is saved to memory, allowing you can enable Hibernation using Power Options. NOTE: On select models, if you want to initiate Hibernation manually, you to resume your work is only running on battery power...
... power button. ● Swipe from or writing to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the screen. Your work is saved to memory, allowing you can enable Hibernation using Power Options. NOTE: On select models, if you want to initiate Hibernation manually, you to resume your work is only running on battery power...
User Guide
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... Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 65. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for quick and easy recovery on page 64. ● If you want to reset your computer using Windows Refresh. See Using Windows Refresh for using Windows System Restore, access HP Support Assistant. For more information, see Remove...
... Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 65. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for quick and easy recovery on page 64. ● If you want to reset your computer using Windows Refresh. See Using Windows Refresh for using Windows System Restore, access HP Support Assistant. For more information, see Remove...
User Guide
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... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
User Guide
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... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...
... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...