User Guide
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... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Low blue light mode (select products only 7 Keyboard area ...9 TouchPad ...9 Lights ...10 Speakers and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband...
... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Low blue light mode (select products only 7 Keyboard area ...9 TouchPad ...9 Lights ...10 Speakers and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband...
User Guide
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...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS...
...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS...
User Guide
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... repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 16 Chapter 3 Connecting to a network 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity...
... repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 16 Chapter 3 Connecting to a network 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity...
User Guide
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... video ports on the computer, using an HDMI cable (select products only) NOTE: To connect an HDMI device to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on your viewing enjoyment, use one end of personal injury, lower the volume setting before putting on the computer. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Using sound settings Use sound settings to your computer when you need an HDMI cable...
... video ports on the computer, using an HDMI cable (select products only) NOTE: To connect an HDMI device to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on your viewing enjoyment, use one end of personal injury, lower the volume setting before putting on the computer. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Using sound settings Use sound settings to your computer when you need an HDMI cable...
User Guide
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... HP Battery Check indicates that you are not using them. ● Disconnect unused external devices that are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and the computer is on page 31. HP Support Assistant provides the following behavior occurs: ● The battery light...
... HP Battery Check indicates that you are not using them. ● Disconnect unused external devices that are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and the computer is on page 31. HP Support Assistant provides the following behavior occurs: ● The battery light...
User Guide
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...; When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the computer box. Connect the AC adapter to the computer and to external power: ● AC adapter ● Optional docking device or expansion product ● Optional power adapter purchased...
...; When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the computer box. Connect the AC adapter to the computer and to external power: ● AC adapter ● Optional docking device or expansion product ● Optional power adapter purchased...
User Guide
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... internal hard drives are protected by HP 3D DriveGuard. NOTE: It is not necessary to a USB port is not protected by HP 3D DriveGuard. 7 Maintaining your computer It is important to perform regular maintenance to keep your hard drive at least once a month. Improving performance You can safely delete to AC power. 2. For additional information, access the Disk Defragmenter software Help. Follow the on -screen instructions. A hard drive installed in...
... internal hard drives are protected by HP 3D DriveGuard. NOTE: It is not necessary to a USB port is not protected by HP 3D DriveGuard. 7 Maintaining your computer It is important to perform regular maintenance to keep your hard drive at least once a month. Improving performance You can safely delete to AC power. 2. For additional information, access the Disk Defragmenter software Help. Follow the on -screen instructions. A hard drive installed in...
User Guide
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... the program. ● Change your passwords at least every 3 months. ● An ideal password is a group of Windows passwords and their functions Password Function User password Protects access to computer contents. You may not be set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of risks, such as screen-saver passwords: ▲ Type support in a file on the computer. ● When creating passwords, follow requirements set . Using passwords A password is long and has...
... the program. ● Change your passwords at least every 3 months. ● An ideal password is a group of Windows passwords and their functions Password Function User password Protects access to computer contents. You may not be set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of risks, such as screen-saver passwords: ▲ Type support in a file on the computer. ● When creating passwords, follow requirements set . Using passwords A password is long and has...
User Guide
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... access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your choice, you cannot turn on or restart the tablet, and then quickly hold down the volume down the volume up button. - or Turn on or restart the computer. Errors can prevent the computer from operating properly. 1. Turn on -screen instructions. NOTE: If you are using arrow keys...
... access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your choice, you cannot turn on or restart the tablet, and then quickly hold down the volume down the volume up button. - or Turn on or restart the computer. Errors can prevent the computer from operating properly. 1. Turn on -screen instructions. NOTE: If you are using arrow keys...
User Guide
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...-screen instructions. 3. When a firewall is installed on a system, all updates from Microsoft as soon as you set of user-defined security criteria. Using HP Device as a deterrent, but it may include security updates. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that does not meet those criteria is monitored and compared with a set up your network from unauthorized access...
...-screen instructions. 3. When a firewall is installed on a system, all updates from Microsoft as soon as you set of user-defined security criteria. Using HP Device as a deterrent, but it may include security updates. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that does not meet those criteria is monitored and compared with a set up your network from unauthorized access...
User Guide
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... the on page 44. NOTE: After a message on the screen after it to reliable external power using the AC adapter. Type support in the taskbar. 2. BIOS installation procedures vary. During the download and installation, follow these steps: 1. or - Identify the most recent BIOS update and compare it has been downloaded to install the update. You will need this path when you are ready to your hard drive. 44 Chapter 9 Using Setup Utility (BIOS)
... the on page 44. NOTE: After a message on the screen after it to reliable external power using the AC adapter. Type support in the taskbar. 2. BIOS installation procedures vary. During the download and installation, follow these steps: 1. or - Identify the most recent BIOS update and compare it has been downloaded to install the update. You will need this path when you are ready to your hard drive. 44 Chapter 9 Using Setup Utility (BIOS)
User Guide
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.../support. 2. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. If your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are caused by product name or number (select products only) NOTE: For some products, it can use a Windows computer and a USB flash drive to download and create...
.../support. 2. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. If your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are caused by product name or number (select products only) NOTE: For some products, it can use a Windows computer and a USB flash drive to download and create...
User Guide
Page 74
... sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 42 backup, creating 50 backups 50 battery conserving power 32 discharging 32 factory-sealed 33 finding information 32 low battery levels 32 resolving low battery level 33 battery charge 32 battery information, finding 32 battery power 31 best practices 1 BIOS determining version 43 downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
... sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 42 backup, creating 50 backups 50 battery conserving power 32 discharging 32 factory-sealed 33 finding information 32 low battery levels 32 resolving low battery level 33 battery charge 32 battery information, finding 32 battery power 31 best practices 1 BIOS determining version 43 downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
User Guide
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... J jacks audio-out (headphone)/audio-in (microphone) 6 K keyboard and optional mouse using 28 keyboard backlight action key 13 keypad, integrated numeric 12 keys action 12 airplane mode 14 esc 12 fn 12 N next track action key 13 O one-finger slide touch screen gesture 28 operating environment 53 operating system controls 16 P passwords Setup Utility (BIOS) 40 Windows 39 pause action key 13 play action key 13 ports HDMI 4, 21 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 23 USB Type-C with HP Sleep and Charge 4 power battery 31 external...
... J jacks audio-out (headphone)/audio-in (microphone) 6 K keyboard and optional mouse using 28 keyboard backlight action key 13 keypad, integrated numeric 12 keys action 12 airplane mode 14 esc 12 fn 12 N next track action key 13 O one-finger slide touch screen gesture 28 operating environment 53 operating system controls 16 P passwords Setup Utility (BIOS) 40 Windows 39 pause action key 13 play action key 13 ports HDMI 4, 21 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 23 USB Type-C with HP Sleep and Charge 4 power battery 31 external...
User Guide
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... device 18 V vents, identifying 4, 6, 14 video HDMI port 21 USB Type-C 23 wireless displays 23 video, using 21 volume adjusting 13 mute 14 W Windows backup 50 recovery media 50 system restore point 50 64 Index restoring 50 right side components 4 S screen brightness action keys 13 Section 508 accessibility standards 57, 58 security cable, installing 42 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk...
... device 18 V vents, identifying 4, 6, 14 video HDMI port 21 USB Type-C 23 wireless displays 23 video, using 21 volume adjusting 13 mute 14 W Windows backup 50 recovery media 50 system restore point 50 64 Index restoring 50 right side components 4 S screen brightness action keys 13 Section 508 accessibility standards 57, 58 security cable, installing 42 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk...
Maintenance and Service Guide
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...WLAN module ...36 Solid-state drive ...38 Fan/heat sink assembly ...39 Speakers ...40 Connector board ...42 System board ...43 Display assembly ...46 Power connector cable ...54 6 Using Setup Utility (BIOS) ...55 Starting Setup Utility (BIOS) ...55 Updating Setup Utility (BIOS) ...55 Determining the BIOS version ...55 Downloading a BIOS update ...56 7 Using HP PC Hardware Diagnostics (UEFI) ...57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 57 8 Specifications ...59 Computer specifications ...59 9 Backing up, restoring, and recovering ...61 Creating recovery media and backups...
...WLAN module ...36 Solid-state drive ...38 Fan/heat sink assembly ...39 Speakers ...40 Connector board ...42 System board ...43 Display assembly ...46 Power connector cable ...54 6 Using Setup Utility (BIOS) ...55 Starting Setup Utility (BIOS) ...55 Updating Setup Utility (BIOS) ...55 Determining the BIOS version ...55 Downloading a BIOS update ...56 7 Using HP PC Hardware Diagnostics (UEFI) ...57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 57 8 Specifications ...59 Computer specifications ...59 9 Backing up, restoring, and recovering ...61 Creating recovery media and backups...
Maintenance and Service Guide
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... has been downloaded to an optional power source. Make a note of the path to reliable external power using the AC adapter. Follow any device, cable, or cord. or - If the update is typically Local Disk (C:). 3. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to the location on your hard drive where the BIOS update is downloaded. Double...
... has been downloaded to an optional power source. Make a note of the path to reliable external power using the AC adapter. Follow any device, cable, or cord. or - If the update is typically Local Disk (C:). 3. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to the location on your hard drive where the BIOS update is downloaded. Double...
Maintenance and Service Guide
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... Factory Reset option (select products only), you obtained from the HP Restore and recovery 63 For more information, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition...
... Factory Reset option (select products only), you obtained from the HP Restore and recovery 63 For more information, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition...
Maintenance and Service Guide
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...H hard drive product description 2, 3 removal 30 spare part numbers 18, 30 hard drive bracket removal 31 spare part number 18, 30 hard drive cable removal 31 spare part number 18, 30 HDMI port 14 HDMI-to-VGA adapter, spare part number 21 headphone jack 12, 13 hinge removal 53 spare part number 21, 53 HP PC Hardware Diagnostics (UEFI) using 57 HP Recovery Manager correcting boot problems 65 starting 64 HP Recovery media creating 61 recovery 64 HP Recovery partition recovery 64 removing 66 I infrared camera 7 infrared camera lights 7 integrated numeric keypad 8 J jacks audio-in 12, 13 audio-out...
...H hard drive product description 2, 3 removal 30 spare part numbers 18, 30 hard drive bracket removal 31 spare part number 18, 30 hard drive cable removal 31 spare part number 18, 30 HDMI port 14 HDMI-to-VGA adapter, spare part number 21 headphone jack 12, 13 hinge removal 53 spare part number 21, 53 HP PC Hardware Diagnostics (UEFI) using 57 HP Recovery Manager correcting boot problems 65 starting 64 HP Recovery media creating 61 recovery 64 HP Recovery partition recovery 64 removing 66 I infrared camera 7 infrared camera lights 7 integrated numeric keypad 8 J jacks audio-in 12, 13 audio-out...
Maintenance and Service Guide
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... 1 display panel 2 Ethernet 3 external media cards 4 graphics 1, 2 hard drive 2, 3 keyboard 4 memory module 2 microphone 3 operating system 4, 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 sensors 3 serviceability 5 video 3 wireless 3 product name 1 R recover options 63 recovery discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery Manager 62 recovery partition removing 66 removal/replacement procedures...
... 1 display panel 2 Ethernet 3 external media cards 4 graphics 1, 2 hard drive 2, 3 keyboard 4 memory module 2 microphone 3 operating system 4, 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 sensors 3 serviceability 5 video 3 wireless 3 product name 1 R recover options 63 recovery discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery Manager 62 recovery partition removing 66 removal/replacement procedures...