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1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
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... support. For more information, see Recovering using HP Recovery Manager on all methods are several options for restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you can also find contact information from the HP Restore and recovery 5 If you have replaced the hard drive, you to recover the computer to its original state. If you have not already created recovery media, see Creating HP Recovery media...
... support. For more information, see Recovering using HP Recovery Manager on all methods are several options for restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you can also find contact information from the HP Restore and recovery 5 If you have replaced the hard drive, you to recover the computer to its original state. If you have not already created recovery media, see Creating HP Recovery media...
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... HP Recovery partition: 1. Select Remove Recovery Partition, and then follow the on -screen instructions. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for startup information. Follow the on -screen instructions. see Creating HP Recovery media (select products only) on products that support this function. Access BIOS...
... HP Recovery partition: 1. Select Remove Recovery Partition, and then follow the on -screen instructions. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for startup information. Follow the on -screen instructions. see Creating HP Recovery media (select products only) on products that support this function. Access BIOS...
User Guide
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... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Low blue light mode (select products only 7 Keyboard area ...9 TouchPad ...9 Lights ...10 Speakers and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband...
... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Low blue light mode (select products only 7 Keyboard area ...9 TouchPad ...9 Lights ...10 Speakers and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband...
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...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS...
...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless network ...42 Backing up your software applications and information 42 Using an optional security cable (select products only 42 9 Using Setup Utility (BIOS) ...43 Starting Setup Utility (BIOS) ...43 Updating Setup Utility (BIOS) ...43 Determining the BIOS version ...43 Downloading a BIOS...
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... Module-Gives you can explore the globe and access information from millions of websites using one or more of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to as computers, phones, printers, headsets, speakers, and cameras. But even at the factory. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can control the wireless devices...
... Module-Gives you can explore the globe and access information from millions of websites using one or more of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to as computers, phones, printers, headsets, speakers, and cameras. But even at the factory. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can control the wireless devices...
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... Hardware and Sound, and then select Sound. To view or change system sounds, or manage audio devices. Connecting video devices using the correct cable. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Use the audio control panel to find your sound system. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on a high-definition TV or monitor, connect...
... Hardware and Sound, and then select Sound. To view or change system sounds, or manage audio devices. Connecting video devices using the correct cable. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Use the audio control panel to find your sound system. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on a high-definition TV or monitor, connect...
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... battery life: ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . If HP Battery Check indicates that your work, initiate Sleep or shut down and loses any external media cards that you are not using them. ● Disconnect unused external devices that are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove...
... battery life: ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . If HP Battery Check indicates that your work, initiate Sleep or shut down and loses any external media cards that you are not using them. ● Disconnect unused external devices that are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove...
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... a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the taskbar search box, and then select the HP Support Assistant app. - Connect the AC adapter to the computer and to external power. 2. Type support in the computer box. Removing or replacing...
... a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the taskbar search box, and then select the HP Support Assistant app. - Connect the AC adapter to the computer and to external power. 2. Type support in the computer box. Removing or replacing...
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... operation. Type defragment in the taskbar search box, and then select Disk Cleanup. 2. This chapter explains how to a USB port is running on -screen instructions. Improving performance You can safely delete to free up disk space and help the computer run Disk Defragmenter on -screen instructions. To run Disk Cleanup: 1. Follow the on battery power. Type disk in the taskbar search box, and then select Defragment and Optimize Drives. 3. A hard drive installed...
... operation. Type defragment in the taskbar search box, and then select Disk Cleanup. 2. This chapter explains how to a USB port is running on -screen instructions. Improving performance You can safely delete to free up disk space and help the computer run Disk Defragmenter on -screen instructions. To run Disk Cleanup: 1. Follow the on battery power. Type disk in the taskbar search box, and then select Defragment and Optimize Drives. 3. A hard drive installed...
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... administrator password, you cannot access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. Errors can prevent the computer from operating properly. 1. Start Setup Utility (BIOS): ● Computers or tablets with keyboards: ▲ Turn on -screen instructions. To set, change, or delete an administrator or power-on password, you must then press enter. To save your computer and information NOTE: If you are using arrow keys to...
... administrator password, you cannot access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. Errors can prevent the computer from operating properly. 1. Start Setup Utility (BIOS): ● Computers or tablets with keyboards: ▲ Turn on -screen instructions. To set, change, or delete an administrator or power-on password, you must then press enter. To save your computer and information NOTE: If you are using arrow keys to...
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... stolen. Select Windows Update, and then follow the on-screen instructions. Using an optional security cable (select products only) A security cable (purchased separately) is designed to effectively manage and secure their company assets. Any data that enables businesses to act as you set of user-defined security criteria. To view or change the settings: 1. HP DaaS helps protect devices against malware and other attacks, monitors device health, and...
... stolen. Select Windows Update, and then follow the on-screen instructions. Using an optional security cable (select products only) A security cable (purchased separately) is designed to effectively manage and secure their company assets. Any data that enables businesses to act as you set of user-defined security criteria. To view or change the settings: 1. HP DaaS helps protect devices against malware and other attacks, monitors device health, and...
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... to reliable external power using the AC adapter. Type file in the taskbar search box, and then select the HP Support Assistant app. - Using the hard drive path you can delete the downloaded file from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. The BIOS installation begins. 5. Select Updates, and...
... to reliable external power using the AC adapter. Type file in the taskbar search box, and then select the HP Support Assistant app. - Using the hard drive path you can delete the downloaded file from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. The BIOS installation begins. 5. Select Updates, and...
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...: 1. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use a Windows computer and a USB flash drive to your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to http://www.hp.com/go/techcenter/pcdiags. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow the on -screen instructions...
...: 1. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use a Windows computer and a USB flash drive to your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to http://www.hp.com/go/techcenter/pcdiags. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow the on -screen instructions...
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... sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 42 backup, creating 50 backups 50 battery conserving power 32 discharging 32 factory-sealed 33 finding information 32 low battery levels 32 resolving low battery level 33 battery charge 32 battery information, finding 32 battery power 31 best practices 1 BIOS determining version 43 downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
... sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 42 backup, creating 50 backups 50 battery conserving power 32 discharging 32 factory-sealed 33 finding information 32 low battery levels 32 resolving low battery level 33 battery charge 32 battery information, finding 32 battery power 31 best practices 1 BIOS determining version 43 downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
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... J jacks audio-out (headphone)/audio-in (microphone) 6 K keyboard and optional mouse using 28 keyboard backlight action key 13 keypad, integrated numeric 12 keys action 12 airplane mode 14 esc 12 fn 12 N next track action key 13 O one-finger slide touch screen gesture 28 operating environment 53 operating system controls 16 P passwords Setup Utility (BIOS) 40 Windows 39 pause action key 13 play action key 13 ports HDMI 4, 21 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 23 USB Type-C with HP Sleep and Charge 4 power battery 31 external...
... J jacks audio-out (headphone)/audio-in (microphone) 6 K keyboard and optional mouse using 28 keyboard backlight action key 13 keypad, integrated numeric 12 keys action 12 airplane mode 14 esc 12 fn 12 N next track action key 13 O one-finger slide touch screen gesture 28 operating environment 53 operating system controls 16 P passwords Setup Utility (BIOS) 40 Windows 39 pause action key 13 play action key 13 ports HDMI 4, 21 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 23 USB Type-C with HP Sleep and Charge 4 power battery 31 external...
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... serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk Cleanup 35 Disk Defragmenter 35 locating 3 software installed locating 3 software updates, installing 42 sound. See audio sound settings, using 21 speaker volume action keys 13 speakers connecting 20 identifying 11 special keys, using 12 standards and legislation, accessibility 57 switch screen image action key 13 system restore point, creating 50 T tap TouchPad...
... serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk Cleanup 35 Disk Defragmenter 35 locating 3 software installed locating 3 software updates, installing 42 sound. See audio sound settings, using 21 speaker volume action keys 13 speakers connecting 20 identifying 11 special keys, using 12 standards and legislation, accessibility 57 switch screen image action key 13 system restore point, creating 50 T tap TouchPad...
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... a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. If the update is more recent than your computer is downloaded. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. NOTE: If your BIOS version, make a note of the date, name, or other identifier. You may need to access this information to locate the update later, after the download is running on -screen instructions...
... a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. If the update is more recent than your computer is downloaded. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. NOTE: If your BIOS version, make a note of the date, name, or other identifier. You may need to access this information to locate the update later, after the download is running on -screen instructions...
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...H hard drive product description 2, 3 removal 30 spare part numbers 18, 30 hard drive bracket removal 31 spare part number 18, 30 hard drive cable removal 31 spare part number 18, 30 HDMI port 14 HDMI-to-VGA adapter, spare part number 21 headphone jack 12, 13 hinge removal 53 spare part number 21, 53 HP PC Hardware Diagnostics (UEFI) using 57 HP Recovery Manager correcting boot problems 65 starting 64 HP Recovery media creating 61 recovery 64 HP Recovery partition recovery 64 removing 66 I infrared camera 7 infrared camera lights 7 integrated numeric keypad 8 J jacks audio-in 12, 13 audio-out...
...H hard drive product description 2, 3 removal 30 spare part numbers 18, 30 hard drive bracket removal 31 spare part number 18, 30 hard drive cable removal 31 spare part number 18, 30 HDMI port 14 HDMI-to-VGA adapter, spare part number 21 headphone jack 12, 13 hinge removal 53 spare part number 21, 53 HP PC Hardware Diagnostics (UEFI) using 57 HP Recovery Manager correcting boot problems 65 starting 64 HP Recovery media creating 61 recovery 64 HP Recovery partition recovery 64 removing 66 I infrared camera 7 infrared camera lights 7 integrated numeric keypad 8 J jacks audio-in 12, 13 audio-out...
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... 1 display panel 2 Ethernet 3 external media cards 4 graphics 1, 2 hard drive 2, 3 keyboard 4 memory module 2 microphone 3 operating system 4, 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 sensors 3 serviceability 5 video 3 wireless 3 product name 1 R recover options 63 recovery discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery Manager 62 recovery partition removing 66 removal/replacement procedures...
... 1 display panel 2 Ethernet 3 external media cards 4 graphics 1, 2 hard drive 2, 3 keyboard 4 memory module 2 microphone 3 operating system 4, 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 sensors 3 serviceability 5 video 3 wireless 3 product name 1 R recover options 63 recovery discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery Manager 62 recovery partition removing 66 removal/replacement procedures...