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Start Here - Page 2
... the price of Windows.
Nothing herein should be available on your seller. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.hp.com/support, and select your seller. Software terms
By installing, copying, downloading, or otherwise using any further information or to the refund policy of the...
Start Here - Page 5
Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down from...
User Guide - Page 9
... your computer and information ...39 Using passwords ...39 Setting Windows passwords ...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless...
User Guide - Page 28
...a wireless access point. ● HP Mobile Broadband Module-Gives you wireless ...or wireless key) (referred to that world. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic ...This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls...
User Guide - Page 45
...charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only)
Running on external power
For information about connecting to external power, refer to the Setup Instructions poster provided in the Diagnostics section, select HP Battery Check. Resolving a low battery level...
User Guide - Page 52
... Errors can prevent the computer from operating properly. 1. To save your computer and information Start Setup Utility (BIOS):
● Computers or tablets with keyboards: ▲ Turn on -screen instructions.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
IMPORTANT: Use extreme care when making changes in Setup Utility (BIOS). Setting Setup Utility...
User Guide - Page 54
...may not provide any security. You can install these updates automatically. For more information, go to correct security problems and improve software performance. Any data that... failure.
Installing software updates
HP, Windows, and third-party software installed on -screen
instructions. Select the Start button, select Settings, and then select Update & Security. 2. HP DaaS helps...
User Guide - Page 56
... in the taskbar search box, and then select the HP Support Assistant app.
- At the download area, follow these steps: a. Follow the on-screen instructions to download your computer is running on -screen instructions. BIOS installation procedures vary. The BIOS installation begins. 5. NOTE: If your selection to install the update. or - You will need this path when you...
User Guide - Page 58
... http://www.hp.com/support. 2.
For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to the selected location. Follow the on -screen instructions. or - Go to the selected location. The tool is downloaded to scan the QR code that displays on page 47. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface...
User Guide - Page 75
... Policy 55 HP Device as a Service (HP DaaS) 42 HP Fast Charge 31 HP Mobile Broadband
activating 18 IMEI number 18 MEID number 18 HP PC Hardware Diagnostics UEFI downloading 47 starting 47 using 46 HP PC Hardware Diagnostics Windows downloading 45 installing 46 using 45 HP Recovery Manager correcting boot problems 51 HP Recovery media recovery 51 HP resources 2 HP Touchpoint Manager...
User Guide - Page 76
... serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep
exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk Cleanup 35 Disk Defragmenter 35 locating 3 software installed locating 3 software updates, installing 42 sound. See audio sound settings, using 21 speaker volume...
Maintenance and Service Guide - Page 24
... describes the duration of the warranty period for the computer.
Item (1) (2) (3)
Description Model description Serial number (s/n) Part number/Product number (p/n)
(4)
Warranty period
Function
This is unique to locate documents, drivers, and support for the computer.
16 Chapter 3 Illustrated parts catalog The part number helps a service technician to determine what components and...
Maintenance and Service Guide - Page 51
...part...15-W), a graphics subsystem with UMA memory, and replacement thermal material.
If you are unsure whether the computer is off the computer. Component replacement procedures 43
Description
For use only on computer models with model... dual core, 15 W) and ...core, 15 W) and...dual core, 15 W) and...computer models:
Equipped ..., 15-W), ...dual core, 15-W), a ...core, 15-W), a...dual core, 15-W), a ...core, 15-W), a...
Maintenance and Service Guide - Page 64
... software updates, especially system BIOS updates. 1. Follow the on your selection to download your
computer. or - b. Double-click the file that appear on the screen after it to the BIOS version currently installed on -screen instructions to the hard drive. BIOS installation procedures vary. Click your hard drive.
56 Chapter 6 Using Setup Utility (BIOS) Type support in...
Maintenance and Service Guide - Page 79
...spare part number 18, 54 power cord set requirements 67 spare part ...serviceability 5 video 3 wireless 3 product name 1
R recover
options 63 recovery
discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery
Manager 62 recovery partition
removing 66 removal/replacement...
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